# Find unhappy competitor customers on Reddit

**Use case:** 

Searches Reddit for posts about a competitor - Salesforce in this example - and keeps only complaints and comparisons with negative or mixed sentiment, as judged by the Jev AI model. A custom question scores whether each author is thinking of switching, so the hottest prospects are easy to spot. Replace the query with any competitor you want to win customers from.

## Input

```json
{
  "mode": "search",
  "subreddits": [
    "SaaS",
    "startups"
  ],
  "searchQueries": [
    "Salesforce"
  ],
  "sort": "new",
  "timeFilter": "month",
  "maxItems": 100,
  "includeComments": false,
  "maxCommentsPerPost": 25,
  "commentSort": "best",
  "enableAiAnalysis": true,
  "customQuestions": [
    "Is the author considering switching to another product?"
  ],
  "minBuyingIntentPct": 0,
  "minPainPointPct": 0,
  "minRelevancePct": 0,
  "excludeSpam": true,
  "onlySentiments": [
    "negative",
    "mixed"
  ],
  "onlyIntents": [
    "complaint",
    "comparison"
  ],
  "requireAllCustomTrue": false,
  "excludeNsfw": false,
  "proxyConfiguration": {
    "useApifyProxy": true,
    "apifyProxyGroups": [
      "RESIDENTIAL"
    ]
  }
}
```

## Output

```json
{
  "aiBuyingIntent": {
    "label": "Buying intent",
    "format": "number"
  },
  "aiWantsRecommendation": {
    "label": "Wants recommendation",
    "format": "number"
  },
  "aiPainPoint": {
    "label": "Pain point",
    "format": "number"
  },
  "aiIntent": {
    "label": "Intent",
    "format": "text"
  },
  "aiSentiment": {
    "label": "Sentiment",
    "format": "text"
  },
  "subreddit": {
    "label": "Subreddit",
    "format": "text"
  },
  "title": {
    "label": "Title",
    "format": "text"
  },
  "text": {
    "label": "Text",
    "format": "text"
  },
  "author": {
    "label": "Author",
    "format": "text"
  },
  "url": {
    "label": "Link",
    "format": "link"
  }
}
```

## About this Actor

This example demonstrates how to use [Reddit Scraper with Jev AI - Sentiment, Intent & Leads](https://apify.com/abdullahbilal-y/reddit-jev-ai-scraper.md) with a specific input configuration. Visit the [Actor detail page](https://apify.com/abdullahbilal-y/reddit-jev-ai-scraper.md) to learn more, explore other use cases, and run it yourself.


## How to integrate an Actor?

This Task's input is already configured above. Use it as-is rather than inventing a new one.

Do not guess an integration path. Every one of them is in the agent quickstart at https://apify.com/agents.md: the Apify MCP server, Agent Skills with the Apify CLI, the JavaScript and Python clients, the REST API, and the account-free path for an agent with no human to sign in. It also carries the rule on stating cost before the first paid run.

For full API examples (JavaScript, Python, CLI, MCP, OpenAPI), see this Task's Actor page: https://apify.com/abdullahbilal-y/reddit-jev-ai-scraper.md

Each client library has reference documentation the quickstart does not restate: [JavaScript/TypeScript](https://docs.apify.com/api/client/js/docs.md) (`npm install apify-client`) and [Python](https://docs.apify.com/api/client/python/docs.md) (`pip install apify-client`).