# Trustpilot Business Reviews & Ratings Scraper (`acia/trustpilot-business-reviews-and-ratings`) Actor Extract customer reviews, ratings, and business profiles from Trustpilot. Get review text, star ratings, reviewer details, company replies, verification status, and TrustScore data for any business. Filter by star rating, date range, or language. Export to JSON, CSV, or Excel. - **URL**: https://apify.com/acia/trustpilot-business-reviews-and-ratings.md - **Developed by:** [Acia](https://apify.com/acia) (community) - **Categories:** Lead generation, E-commerce, SEO tools - **Stats:** 2 total users, 1 monthly users, 50.0% runs succeeded, NaN bookmarks - **User rating**: No ratings yet ## Pricing from $0.50 / 1,000 results This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events. Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event ## What's an Apify Actor? Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases. In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours, and optionally produces a well-defined JSON output, datasets with results, or files in key-value store. In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server. Actors are written with capital "A". ## How to integrate an Actor? If asked about integration, you help developers integrate Actors into their projects. You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready. The best way to integrate Actors is as follows. In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js.md): ```bash npm install apify-client ``` In Python projects, use official [Python client library](https://docs.apify.com/api/client/python.md): ```bash pip install apify-client ``` In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md): ````bash # MacOS / Linux curl -fsSL https://apify.com/install-cli.sh | bash # Windows irm https://apify.com/install-cli.ps1 | iex ```bash In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/platform/integrations/mcp.md). If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md). For usage examples, see the [API](#api) section below. For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt). # README ## Trustpilot Business Reviews & Ratings Scraper Efficiently extract business reviews, ratings, and company information from Trustpilot at scale. Perfect for reputation management, competitive analysis, and market research. ### Overview This Apify Actor allows you to scrape comprehensive business data from Trustpilot, including customer reviews, ratings, company profiles, and detailed review metadata. Ideal for B2B reputation management, sentiment analysis, and competitive intelligence. ### Key Features - **Complete Review Data** - Extract full review text, ratings, dates, reviewer information, and company responses - **Company Profiles** - Scrape business information including TrustScore, total reviews, and company details - **Bulk Processing** - Process multiple companies simultaneously with high-speed scraping - **Flexible Input** - Accept company URLs, domain names, or search queries - **Pagination Support** - Automatically navigate through all review pages - **Structured Output** - Clean, organized data in JSON, CSV, or Excel formats - **Filter Options** - Filter by rating, date range, language, and review status - **Cost-Effective** - Competitive pricing at $0.5 per 1,000 reviews ### Use Cases #### Reputation Management Monitor and analyze customer feedback across multiple businesses to maintain brand reputation and identify improvement areas. #### Competitive Analysis Track competitor reviews and ratings to understand market positioning and customer sentiment. #### Market Research Gather customer insights and trends across industries for strategic decision-making. #### Lead Generation Identify businesses with specific rating patterns for targeted outreach. #### Sentiment Analysis Collect large datasets for AI/ML-powered sentiment and trend analysis. ### Input Parameters The Actor accepts the following input parameters: #### Required Parameters - **URLs or Search Queries** - List of Trustpilot company URLs or business names to search - Example: `["www.trustpilot.com/review/example.com"]` or `["Example Company"]` #### Optional Parameters - **Max Reviews per Company** - Maximum number of reviews to scrape per business (default: unlimited) - **Start Date** - Only scrape reviews from this date onwards (YYYY-MM-DD format) - **End Date** - # Actor input Schema ## `queries` (type: `array`): Queries to scrape from Trustpilot. ## Actor input object example ```json { "queries": [ "example" ] } ```` # Actor output Schema ## `results` (type: `string`): Dataset containing scraped Trustpilot reviews. # API You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup. ## JavaScript example ```javascript import { ApifyClient } from 'apify-client'; // Initialize the ApifyClient with your Apify API token // Replace the '' with your token const client = new ApifyClient({ token: '', }); // Prepare Actor input const input = { "queries": [ "example" ] }; // Run the Actor and wait for it to finish const run = await client.actor("acia/trustpilot-business-reviews-and-ratings").call(input); // Fetch and print Actor results from the run's dataset (if any) console.log('Results from dataset'); console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`); const { items } = await client.dataset(run.defaultDatasetId).listItems(); items.forEach((item) => { console.dir(item); }); // 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs ``` ## Python example ```python from apify_client import ApifyClient # Initialize the ApifyClient with your Apify API token # Replace '' with your token. client = ApifyClient("") # Prepare the Actor input run_input = { "queries": ["example"] } # Run the Actor and wait for it to finish run = client.actor("acia/trustpilot-business-reviews-and-ratings").call(run_input=run_input) # Fetch and print Actor results from the run's dataset (if there are any) print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"]) for item in client.dataset(run["defaultDatasetId"]).iterate_items(): print(item) # 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start ``` ## CLI example ```bash echo '{ "queries": [ "example" ] }' | apify call acia/trustpilot-business-reviews-and-ratings --silent --output-dataset ``` ## MCP server setup ```json { "mcpServers": { "apify": { "command": "npx", "args": [ "mcp-remote", "https://mcp.apify.com/?tools=acia/trustpilot-business-reviews-and-ratings", "--header", "Authorization: Bearer " ] } } } ``` ## OpenAPI specification ```json { "openapi": "3.0.1", "info": { "title": "Trustpilot Business Reviews & Ratings Scraper", "description": "Extract customer reviews, ratings, and business profiles from Trustpilot. Get review text, star ratings, reviewer details, company replies, verification status, and TrustScore data for any business. Filter by star rating, date range, or language. Export to JSON, CSV, or Excel.", "version": "0.1", "x-build-id": "VaoSy4vZnU8YM2Xnh" }, "servers": [ { "url": "https://api.apify.com/v2" } ], "paths": { "/acts/acia~trustpilot-business-reviews-and-ratings/run-sync-get-dataset-items": { "post": { "operationId": "run-sync-get-dataset-items-acia-trustpilot-business-reviews-and-ratings", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } }, "/acts/acia~trustpilot-business-reviews-and-ratings/runs": { "post": { "operationId": "runs-sync-acia-trustpilot-business-reviews-and-ratings", "x-openai-isConsequential": false, "summary": "Executes an Actor and returns information about the initiated run in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/runsResponseSchema" } } } } } } }, "/acts/acia~trustpilot-business-reviews-and-ratings/run-sync": { "post": { "operationId": "run-sync-acia-trustpilot-business-reviews-and-ratings", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } } }, "components": { "schemas": { "inputSchema": { "type": "object", "required": [ "queries" ], "properties": { "queries": { "title": "Search queries", "type": "array", "description": "Queries to scrape from Trustpilot.", "items": { "type": "string" } } } }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } } } } } } } } } ```