# Trustpilot Reviews Scraper - CHEAPEST (`ahmed_jasarevic/trustpilot-reviews-scraper`) Actor

Fast and reliable Trustpilot reviews scraper with AWS WAF bypass. Extracts reviews, star ratings, reviewer info, company replies and business stats.

- **URL**: https://apify.com/ahmed\_jasarevic/trustpilot-reviews-scraper.md
- **Developed by:** [Ahmed Jasarevic](https://apify.com/ahmed_jasarevic) (community)
- **Categories:** Lead generation, Agents, MCP servers
- **Stats:** 1 total users, 0 monthly users, 0.0% runs succeeded, 0 bookmarks
- **User rating**: No ratings yet

## Pricing

from $0.70 / 1,000 results

This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events.

Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event

## What's an Apify Actor?

Actors are web data automations that power AI and operations. They run on the Apify platform to scrape websites, process data, connect APIs, and automate workflows.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.
Actors are written with capital "A".

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.
The best way to integrate Actors is as follows.

- **AI agents and MCP clients** — the [Apify MCP server](https://docs.apify.com/integrations/mcp.md) at `https://mcp.apify.com` (remote, streamable HTTP, OAuth on first use).
- **Agentic workflows and local Actor development** — [Agent Skills](https://apify.com/.well-known/agent-skills/index.json) with the [Apify CLI](https://docs.apify.com/cli/docs.md): `npm install -g apify-cli`, then `apify login`.
- **JavaScript/TypeScript projects** — the official [JS/TS client](https://docs.apify.com/api/client/js/docs.md): `npm install apify-client`.
- **Python projects** — the official [Python client](https://docs.apify.com/api/client/python/docs.md): `pip install apify-client`.
- **Any other language** — the [REST API](https://docs.apify.com/api/v2.md).

For usage examples, see the [API](#api) section below.

For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt).

# README

## Trustpilot Reviews Scraper

### What does Trustpilot Reviews Scraper do?

A fast, reliable **Trustpilot reviews scraper** and **Trustpilot API alternative** that extracts customer reviews, ratings, and company information from any [Trustpilot](https://www.trustpilot.com/) company profile. It reads Trustpilot's internal Next.js data endpoints over plain HTTP — 10-50x faster than browser scraping — and **automatically bypasses Trustpilot's AWS WAF JavaScript challenge** with a real headless browser when needed, so your runs rarely get blocked.

### Why use Trustpilot Reviews Scraper?

- 🚀 **HTTP-first extraction** — uses Trustpilot's internal data API instead of rendering full pages, so it's fast and cheap on compute units
- 🛡️ **Built-in WAF bypass** — when Trustpilot serves its "Verifying your connection" challenge, the Actor solves it once with a headless browser and reuses the WAF token cookie for the rest of the run
- 🌍 **All languages by default** — gets reviews in every language (English, French, Dutch, German, etc.), not just the ones Trustpilot shows for your locale
- 🧹 **Clean, structured output** — normalized JSON records with review dates, star ratings, verified status, reviewer country, and business replies
- 🏢 **Company-level stats** — TrustScore, total review count, rating distribution, and business info in a separate dataset record
- ⚙️ **Free vs. paid limits** — free users are limited to the first 40 reviews, paying users can scrape up to their plan allowance
- 🔁 **Full Apify platform power** — schedule recurring runs, call via [Apify API](https://docs.apify.com/api/v2), integrate with Zapier / Make, and monitor runs from the Apify Console

#### Features

- Scrape reviews for any Trustpilot company page (e.g. `https://www.trustpilot.com/review/example.com`)
- Sort by recency or relevance
- Filter by star rating, language, and publish date
- Optional company info record (TrustScore, total reviews, rating distribution, categories, website, logo)
- Optional business replies per review
- Configurable number of pages / reviews and concurrency
- Apify **RESIDENTIAL** proxy support with a sticky session so the WAF cookie and IP always match

### What data can Trustpilot Reviews Scraper extract?

Each review record contains:

| Field | Type | Description |
| --- | --- | --- |
| `title` | string | Review headline |
| `text` | string | Full review body |
| `rating` | integer | Star rating (1-5) |
| `language` | string | Review language (ISO 639-1, e.g. `en`, `fr`, `nl`) |
| `verified` | boolean | Whether Trustpilot verified the reviewer |
| `datePublished` | string | Date the review was published (ISO) |
| `dateOfExperience` | string | Date of the reviewer's experience (ISO) |
| `likes` | integer | Number of likes the review received |
| `reviewerName` | string | Reviewer's public display name |
| `reviewerCountryCode` | string | Reviewer's country code (e.g. `US`, `PK`) |
| `companyReply` | string | Business reply to the review |
| `domain` | string | Company domain scraped (e.g. `example.com`) |

When company info is enabled, a second record type includes the **TrustScore**, total number of reviews, **rating distribution**, business categories, website URL, logo URL, and whether the profile is claimed.

### How to scrape Trustpilot

1. Go to the [Trustpilot Reviews Scraper](https://apify.com/) input tab.
2. Paste a Trustpilot review URL or just a company domain, e.g. `https://www.trustpilot.com/review/www.dugood.org` or `www.dugood.org`.
3. Optionally set **Max pages** (each page has up to 20 reviews), **Max reviews**, and the filters (sort, stars, language, date).
4. Leave **Use browser fallback for WAF bypass** enabled (recommended) and select RESIDENTIAL proxies if you want maximum reliability.
5. Click **Start**, then download the results from the dataset as JSON, CSV, HTML, or Excel.

### How much will it cost to scrape Trustpilot?

Pricing depends on your Apify plan:

- **Free plan** — the Actor limits the run to the first **40 reviews** per run.
- **Paid plans** — you pay per result up to your plan's dataset limit (default up to 1,000,000 results per run, configurable via the `APIFY_MAX_PAID_DATASET_ITEMS` environment variable).

Because reviews are extracted over plain HTTP, a typical run uses very few compute units — usually 1-3 pages can be fetched in a single unit.

### Input

See the **input tab** for the full configuration options.

Key inputs:

| Field | Default | Description |
| --- | --- | --- |
| `url` | — (required) | Trustpilot review URL or company domain |
| `maxPages` | 5 | Max review pages to scrape (up to 20 reviews each, max 200) |
| `maxReviews` | 0 | Max reviews total (0 = use the page limit only) |
| `sortBy` | `recency` | `recency` or `relevance` |
| `stars` | `all` | Only scrape reviews with a given star rating |
| `language` | *(all)* | ISO 639-1 code to filter by; empty means all languages |
| `dateFrom` | *(empty)* | Only reviews published on or after this date |
| `includeCompanyInfo` | true | Emit a separate company stats record |
| `includeReplies` | true | Include the business reply on each review |
| `useBrowserFallback` | true | Solve AWS WAF with a headless browser when blocked |
| `maxConcurrency` | 10 | Parallel requests (1-50) |
| `proxyConfiguration` | Apify RESIDENTIAL | Proxy groups and session |

### Output

You can download the dataset in various formats such as **JSON, HTML, CSV, or Excel**.

Example review record:

```json
{
  "type": "review",
  "id": "6a62016042b2f5322dcd1d02",
  "url": "https://www.trustpilot.com/reviews/6a62016042b2f5322dcd1d02",
  "businessUnitId": "592855190000ff0005a33f85",
  "businessName": "DuGood Credit Union",
  "domain": "www.dugood.org",
  "rating": 5,
  "title": "Very good beautiful App",
  "text": "Very good beautiful App",
  "language": "en",
  "verified": false,
  "datePublished": "2026-07-23T13:56:16.000Z",
  "likes": 1,
  "reviewerName": "Muhammad Ubaidullah",
  "reviewerCountryCode": "PK",
  "companyReply": null,
  "scrapedAt": "2026-08-03T15:55:10.272Z"
}
```

Example company record:

```json
{
  "type": "business",
  "businessUnitId": "592855190000ff0005a33f85",
  "businessName": "DuGood Credit Union",
  "domain": "www.dugood.org",
  "url": "https://www.trustpilot.com/review/www.dugood.org",
  "trustScore": 4.7,
  "stars": 4.5,
  "totalReviews": 4389,
  "websiteUrl": "https://www.dugood.org",
  "isClaimed": true,
  "scrapedAt": "2026-08-03T15:55:10.261Z"
}
```

### Tips / Advanced options

- **Avoid WAF blocks** — enable `useBrowserFallback` and select the **RESIDENTIAL** proxy group. Datacenter IPs are frequently blocked by Trustpilot's AWS WAF.
- **Speed vs. safety** — raising `maxConcurrency` speeds up large runs but increases block risk. Start with the default of 10.
- **Lower your compute usage** — set `maxPages` to the minimum you need, or use `maxReviews` to cap the total.
- **Know your limits** — free runs stop at 40 reviews; if you need more, upgrade your Apify plan or set `APIFY_MAX_PAID_DATASET_ITEMS`.

### FAQ, Disclaimers, and Support

**Why did my run stop at 40 reviews?** The Actor limits free-plan users to the first 40 reviews per run. Paid plans can scrape up to the `APIFY_MAX_PAID_DATASET_ITEMS` limit.

**Why is my run blocked by "Verifying your connection"?** That's Trustpilot's AWS WAF challenge. Enable `useBrowserFallback` and use residential proxies — the Actor then solves the challenge automatically and continues over fast HTTP.

**Why do I only get a few reviews when the company has hundreds?** Without a language filter the Actor requests **all languages** (`languages=all`), so you get every review, not just the ones shown in your browser locale. If you only want English reviews, set `language` to `en`.

**I want to scrape reviews for many companies.** Run the Actor repeatedly (manually, on a schedule, or via the API) with a different `url` each time.

**Is scraping Trustpilot legal?** The Actor only extracts publicly visible data. Keep in mind that reviews are personal data protected by the GDPR in the European Union and other regulations. Only scrape personal data if you have a legitimate reason to do so.

> Our Actors are ethical and do not extract any private user data, such as email addresses, gender, or location. They only extract what the user has chosen to share publicly. We therefore believe that our Actors, when used for ethical purposes by Apify users, are safe. However, you should be aware that your results could contain personal data. Personal data is protected by the GDPR in the European Union and by other regulations around the world. You should not scrape personal data unless you have a legitimate reason to do so. If you're unsure whether your reason is legitimate, consult your lawyers.

**Have a question or found an issue?** Open an issue in the [Issues tab](https://apify.com/) or reach out on the [Apify Discord](https://apify.com/discord). You can also integrate the Actor programmatically via its **API tab**.

# Actor input Schema

## `url` (type: `string`):

Trustpilot review page URL or just the company domain, e.g. https://www.trustpilot.com/review/www.dugood.org or www.dugood.org

## `maxPages` (type: `integer`):

Maximum number of review pages to scrape. Each page contains up to 20 reviews.

## `maxReviews` (type: `integer`):

Maximum number of reviews to extract in total. Set to 0 to only use the page limit.

## `sortBy` (type: `string`):

How Trustpilot sorts the reviews on the page.

## `stars` (type: `string`):

Only scrape reviews with the given star rating.

## `language` (type: `string`):

Only scrape reviews in this language (ISO 639-1 code, e.g. en, de, fr). Leave empty for all languages.

## `dateFrom` (type: `string`):

Only scrape reviews published on or after this date. Leave empty for no filter.

## `includeCompanyInfo` (type: `boolean`):

Add a separate record with company-level stats (TrustScore, total reviews, rating distribution, categories, etc.).

## `includeReplies` (type: `boolean`):

Include the business reply text, date and author for each review when available.

## `useBrowserFallback` (type: `boolean`):

When an HTTP request is blocked by Trustpilot's AWS WAF challenge, automatically solve it with a real headless browser and reuse the WAF token cookie for the rest of the run.

## `maxConcurrency` (type: `integer`):

How many pages to fetch in parallel. Higher values are faster but increase the risk of being blocked.

## `proxyConfiguration` (type: `object`):

Select proxies to access Trustpilot. RESIDENTIAL proxies are strongly recommended to avoid AWS WAF blocks.

## Actor input object example

```json
{
  "url": "https://www.trustpilot.com/review/www.dugood.org",
  "maxPages": 5,
  "maxReviews": 0,
  "sortBy": "recency",
  "stars": "all",
  "language": "",
  "dateFrom": "",
  "includeCompanyInfo": true,
  "includeReplies": true,
  "useBrowserFallback": true,
  "maxConcurrency": 10,
  "proxyConfiguration": {
    "useApifyProxy": true,
    "apifyProxyGroups": [
      "RESIDENTIAL"
    ]
  }
}
```

# Actor output Schema

## `dataset` (type: `string`):

Scraped Trustpilot reviews and company information in the default dataset.

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {
    "url": "https://www.trustpilot.com/review/www.dugood.org",
    "proxyConfiguration": {
        "useApifyProxy": true,
        "apifyProxyGroups": [
            "RESIDENTIAL"
        ]
    }
};

// Run the Actor and wait for it to finish
const run = await client.actor("ahmed_jasarevic/trustpilot-reviews-scraper").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = {
    "url": "https://www.trustpilot.com/review/www.dugood.org",
    "proxyConfiguration": {
        "useApifyProxy": True,
        "apifyProxyGroups": ["RESIDENTIAL"],
    },
}

# Run the Actor and wait for it to finish
run = client.actor("ahmed_jasarevic/trustpilot-reviews-scraper").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print(f"💾 Check your data here: https://console.apify.com/storage/datasets/{run.default_dataset_id}")
for item in client.dataset(run.default_dataset_id).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{
  "url": "https://www.trustpilot.com/review/www.dugood.org",
  "proxyConfiguration": {
    "useApifyProxy": true,
    "apifyProxyGroups": [
      "RESIDENTIAL"
    ]
  }
}' |
apify call ahmed_jasarevic/trustpilot-reviews-scraper --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "type": "http",
            "url": "https://mcp.apify.com/?tools=fetch-actor-details,ahmed_jasarevic/trustpilot-reviews-scraper"
        }
    }
}

```

The hosted server signs you in with OAuth on first connect, so no API token belongs in this config. Clients without OAuth support can send an `Authorization: Bearer <APIFY_API_TOKEN>` header instead, using a token from API & Integrations in Apify Console (https://console.apify.com/settings/integrations).

## OpenAPI specification

Download the OpenAPI definition: https://api.apify.com/v2/actors/B9akQCfli7WwGs9cS/builds/ubeLTLvshm5Eys8Dn/openapi.json