# Viator Reviews Scraper (Dual-Source from TripAdvisor) (`ahmed_jasarevic/viator-reviews-scraper-dual-source-from-tripadvisor`) Actor

Extract unified reviews from both Viator and TripAdvisor using a single Viator URL. Captures ratings, photos, owner responses, and helpful votes with high-speed GraphQL extraction.

- **URL**: https://apify.com/ahmed\_jasarevic/viator-reviews-scraper-dual-source-from-tripadvisor.md
- **Developed by:** [Ahmed Jasarevic](https://apify.com/ahmed_jasarevic) (community)
- **Categories:** Travel, Automation, Developer tools
- **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, NaN bookmarks
- **User rating**: No ratings yet

## Pricing

from $2.50 / 1,000 results

This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events.

Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event

## What's an Apify Actor?

Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.
Actors are written with capital "A".

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.
The best way to integrate Actors is as follows.

In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js.md):

```bash
npm install apify-client
```

In Python projects, use official [Python client library](https://docs.apify.com/api/client/python.md):

```bash
pip install apify-client
```

In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md):

````bash
# MacOS / Linux
curl -fsSL https://apify.com/install-cli.sh | bash
# Windows
irm https://apify.com/install-cli.ps1 | iex
```bash

In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/platform/integrations/mcp.md).

If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md).

For usage examples, see the [API](#api) section below.

For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt).


# README

## Viator & TripAdvisor Ultimate Reviews Scraper

This is a high-efficiency data extraction tool specifically designed for the travel and tourism industry. Unlike basic scrapers that only see what's on the surface, this Actor leverages a **Dual-Source Extraction Engine** to provide a 360-degree view of customer feedback.

### 🚀 The Dual-Source Advantage

The biggest challenge with scraping travel reviews is that many Viator products display a mix of native Viator reviews and syndicated TripAdvisor reviews. 

**This scraper solves that by:**
1.  **Direct Viator Scraping:** It extracts all native reviews posted directly on the Viator platform.
2.  **TripAdvisor Deep-Link:** It automatically identifies the hidden "Location ID" (LID) associated with the tour and pulls the entire TripAdvisor review database for that specific attraction or operator.

By providing just **one Viator URL**, you get a unified dataset containing feedback from both platforms, saving you the time of running multiple scrapers.

### 🌟 Key Features

* **Unified Schema:** Data from both VIATOR and TRIPADVISOR is normalized into a single format for easy analysis.
* **Media & Photos:** Scrapes high-resolution URLs for user-uploaded photos, allowing you to see the tour through the eyes of the traveler.
* **Full Thread Capture:** Includes tour operator responses (Owner Responses) to analyze customer service quality.
* **Smart Paywall System:**
    * **Free Tier:** Users can test the scraper with a cap of **50 reviews**.
    * **Paid Tier:** Unlocks unlimited scraping (up to your specified `maxReviews` limit).
* **Bypassing Blocks:** Uses advanced `got-scraping` headers to mimic real browser behavior, ensuring high success rates and reliability.

### 📂 Extracted Data Points

Every run generates a structured dataset including:
- **Review Identity:** Unique ID and Provider (Viator or TripAdvisor).
- **Ratings & Content:** Star rating, review title, and full text body.
- **Contextual Data:** Author username, publication date, and language locale.
- **Engagement:** Number of "Helpful" votes received.
- **Media:** Array of photo URLs.
- **Management Response:** Text and date of the operator's reply.

### 📖 How to Use

1. **Find your Tour:** Go to Viator and copy the URL of the tour you are interested in.
2. **Configure Input:**
   - **Start URL:** Paste the link (e.g., `https://www.viator.com/tours/Rome/.../d511-3731VATICAN`).
   - **Maximum Reviews:** Set how many reviews you want to extract in total.
3. **Download Results:** Export your data in **JSON, CSV, or Excel** formats directly from the Apify Dataset tab.

### 📥 Input Configuration

The scraper accepts a simple JSON configuration. You can set these values in the Apify Console UI or via API.

| Field | Type | Description |
| --- | --- | --- |
| `startUrl` | String | **Required.** The full Viator tour URL. |
| `maxReviews` | Integer | Total reviews to scrape. (Free tier capped at 50). |

**Input Example:**
```json
{
  "startUrl": "[https://www.viator.com/tours/Rome/Colosseum-Arena-Floor-Tour/d511-3731VATICAN](https://www.viator.com/tours/Rome/Colosseum-Arena-Floor-Tour/d511-3731VATICAN)",
  "maxReviews": 150
}
````

***

### 📤 Output Data Structure

The scraper produces a detailed dataset. Each item represents a single review, normalized across both providers.

**Output Fields Explained:**

- `review_id`: Unique identifier for the review.
- `provider`: Indicates if the review came from **VIATOR** or **TRIPADVISOR**.
- `rating`: Star rating (1-5).
- `language`: The original locale of the review.
- `photos`: Array of high-resolution image URLs provided by the reviewer.
- `owner_response`: The official reply from the tour operator (if available).

**Output JSON Example:**

```json
{
  "review_id": "1054388015",
  "product_url": "[https://www.viator.com/tours/Rome/Colosseum-Arena-Floor-Tour/d511-3731VATICAN](https://www.viator.com/tours/Rome/Colosseum-Arena-Floor-Tour/d511-3731VATICAN)",
  "rating": 5,
  "title": "Unforgettable Roman Holiday",
  "content": "Our guide was fantastic. Having the skip-the-line access allowed us to see so much more of the Arena floor than we expected.",
  "language": "en",
  "author": "Traveler_Ahmed",
  "date": "2026-04-12T10:00:00Z",
  "helpful_votes": 12,
  "photos": [
    "[https://dynamic-media-cdn.tripadvisor.com/media/photo-o/2a/bc/de/fg/caption.jpg](https://dynamic-media-cdn.tripadvisor.com/media/photo-o/2a/bc/de/fg/caption.jpg)"
  ],
  "owner_response": "Thank you for joining us! We're thrilled the Arena access made your trip special.",
  "provider": "TRIPADVISOR",
  "source": "viator"
}
```

***

### 🌟 Key Features

- **Unified Schema:** Data from both platforms is merged into one clean format.
- **Media Capture:** Extracts all user-uploaded photos.
- **Smart Paywall:** Automatically enforces limits for free users while granting full access to subscribers.
- **Reliability:** Uses `got-scraping` to avoid browser detection and blocks.

### 📖 How to Use

1. **Copy the URL:** Find the tour on Viator.com.
2. **Set Limit:** Choose how many reviews you need.
3. **Download:** Export your data in **JSON, CSV, or Excel**.

### 🛠 Support

This scraper is actively maintained. For custom features or bug reports, please use the **Issues** tab on the Apify platform.

# Actor input Schema

## `startUrl` (type: `string`):

Paste the Viator tour URL here.

## `maxReviews` (type: `integer`):

How many reviews to scrape

## Actor input object example

```json
{
  "startUrl": "https://www.viator.com/tours/Rome/Colosseum-Arena-Floor-Tour/d511-3731VATICAN",
  "maxReviews": 50
}
```

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {
    "startUrl": "https://www.viator.com/tours/Rome/Colosseum-Arena-Floor-Tour/d511-3731VATICAN"
};

// Run the Actor and wait for it to finish
const run = await client.actor("ahmed_jasarevic/viator-reviews-scraper-dual-source-from-tripadvisor").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = { "startUrl": "https://www.viator.com/tours/Rome/Colosseum-Arena-Floor-Tour/d511-3731VATICAN" }

# Run the Actor and wait for it to finish
run = client.actor("ahmed_jasarevic/viator-reviews-scraper-dual-source-from-tripadvisor").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"])
for item in client.dataset(run["defaultDatasetId"]).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{
  "startUrl": "https://www.viator.com/tours/Rome/Colosseum-Arena-Floor-Tour/d511-3731VATICAN"
}' |
apify call ahmed_jasarevic/viator-reviews-scraper-dual-source-from-tripadvisor --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "command": "npx",
            "args": [
                "mcp-remote",
                "https://mcp.apify.com/?tools=ahmed_jasarevic/viator-reviews-scraper-dual-source-from-tripadvisor",
                "--header",
                "Authorization: Bearer <YOUR_API_TOKEN>"
            ]
        }
    }
}

```

## OpenAPI specification

```json
{
    "openapi": "3.0.1",
    "info": {
        "title": "Viator Reviews Scraper (Dual-Source from TripAdvisor)",
        "description": "Extract unified reviews from both Viator and TripAdvisor using a single Viator URL. Captures ratings, photos, owner responses, and helpful votes with high-speed GraphQL extraction.",
        "version": "0.0",
        "x-build-id": "SMC6XVd1l89NDLF7a"
    },
    "servers": [
        {
            "url": "https://api.apify.com/v2"
        }
    ],
    "paths": {
        "/acts/ahmed_jasarevic~viator-reviews-scraper-dual-source-from-tripadvisor/run-sync-get-dataset-items": {
            "post": {
                "operationId": "run-sync-get-dataset-items-ahmed_jasarevic-viator-reviews-scraper-dual-source-from-tripadvisor",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK"
                    }
                }
            }
        },
        "/acts/ahmed_jasarevic~viator-reviews-scraper-dual-source-from-tripadvisor/runs": {
            "post": {
                "operationId": "runs-sync-ahmed_jasarevic-viator-reviews-scraper-dual-source-from-tripadvisor",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor and returns information about the initiated run in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK",
                        "content": {
                            "application/json": {
                                "schema": {
                                    "$ref": "#/components/schemas/runsResponseSchema"
                                }
                            }
                        }
                    }
                }
            }
        },
        "/acts/ahmed_jasarevic~viator-reviews-scraper-dual-source-from-tripadvisor/run-sync": {
            "post": {
                "operationId": "run-sync-ahmed_jasarevic-viator-reviews-scraper-dual-source-from-tripadvisor",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK"
                    }
                }
            }
        }
    },
    "components": {
        "schemas": {
            "inputSchema": {
                "type": "object",
                "required": [
                    "startUrl"
                ],
                "properties": {
                    "startUrl": {
                        "title": "Viator Product URL",
                        "type": "string",
                        "description": "Paste the Viator tour URL here."
                    },
                    "maxReviews": {
                        "title": "Max Reviews",
                        "minimum": 1,
                        "type": "integer",
                        "description": "How many reviews to scrape",
                        "default": 50
                    }
                }
            },
            "runsResponseSchema": {
                "type": "object",
                "properties": {
                    "data": {
                        "type": "object",
                        "properties": {
                            "id": {
                                "type": "string"
                            },
                            "actId": {
                                "type": "string"
                            },
                            "userId": {
                                "type": "string"
                            },
                            "startedAt": {
                                "type": "string",
                                "format": "date-time",
                                "example": "2025-01-08T00:00:00.000Z"
                            },
                            "finishedAt": {
                                "type": "string",
                                "format": "date-time",
                                "example": "2025-01-08T00:00:00.000Z"
                            },
                            "status": {
                                "type": "string",
                                "example": "READY"
                            },
                            "meta": {
                                "type": "object",
                                "properties": {
                                    "origin": {
                                        "type": "string",
                                        "example": "API"
                                    },
                                    "userAgent": {
                                        "type": "string"
                                    }
                                }
                            },
                            "stats": {
                                "type": "object",
                                "properties": {
                                    "inputBodyLen": {
                                        "type": "integer",
                                        "example": 2000
                                    },
                                    "rebootCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "restartCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "resurrectCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "computeUnits": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            },
                            "options": {
                                "type": "object",
                                "properties": {
                                    "build": {
                                        "type": "string",
                                        "example": "latest"
                                    },
                                    "timeoutSecs": {
                                        "type": "integer",
                                        "example": 300
                                    },
                                    "memoryMbytes": {
                                        "type": "integer",
                                        "example": 1024
                                    },
                                    "diskMbytes": {
                                        "type": "integer",
                                        "example": 2048
                                    }
                                }
                            },
                            "buildId": {
                                "type": "string"
                            },
                            "defaultKeyValueStoreId": {
                                "type": "string"
                            },
                            "defaultDatasetId": {
                                "type": "string"
                            },
                            "defaultRequestQueueId": {
                                "type": "string"
                            },
                            "buildNumber": {
                                "type": "string",
                                "example": "1.0.0"
                            },
                            "containerUrl": {
                                "type": "string"
                            },
                            "usage": {
                                "type": "object",
                                "properties": {
                                    "ACTOR_COMPUTE_UNITS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_WRITES": {
                                        "type": "integer",
                                        "example": 1
                                    },
                                    "KEY_VALUE_STORE_LISTS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_INTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_EXTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_RESIDENTIAL_TRANSFER_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_SERPS": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            },
                            "usageTotalUsd": {
                                "type": "number",
                                "example": 0.00005
                            },
                            "usageUsd": {
                                "type": "object",
                                "properties": {
                                    "ACTOR_COMPUTE_UNITS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_WRITES": {
                                        "type": "number",
                                        "example": 0.00005
                                    },
                                    "KEY_VALUE_STORE_LISTS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_INTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_EXTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_RESIDENTIAL_TRANSFER_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_SERPS": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            }
                        }
                    }
                }
            }
        }
    }
}
```