# Trustpilot Reviews Scraper ⚡ Fast & Low-Cost (`analytics_tupiniquim/trustpilot-reviews-scraper`) Actor

Scrape Trustpilot reviews for any company — rating, text, dates, reviewer, company reply, plus company TrustScore, total reviews & categories. Fast, cheap, with filters.

- **URL**: https://apify.com/analytics\_tupiniquim/trustpilot-reviews-scraper.md
- **Developed by:** [Guilherme Teixeira](https://apify.com/analytics_tupiniquim) (community)
- **Categories:** E-commerce, Lead generation, Travel
- **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, 0 bookmarks
- **User rating**: No ratings yet

## Pricing

from $0.40 / 1,000 review scrapeds

This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events.

Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event

## What's an Apify Actor?

Actors are web data automations that power AI and operations. They run on the Apify platform to scrape websites, process data, connect APIs, and automate workflows.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.
Actors are written with capital "A".

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.
The best way to integrate Actors is as follows.

- **AI agents and MCP clients** — the [Apify MCP server](https://docs.apify.com/integrations/mcp.md) at `https://mcp.apify.com` (remote, streamable HTTP, OAuth on first use).
- **Agentic workflows and local Actor development** — [Agent Skills](https://apify.com/.well-known/agent-skills/index.json) with the [Apify CLI](https://docs.apify.com/cli/docs.md): `npm install -g apify-cli`, then `apify login`.
- **JavaScript/TypeScript projects** — the official [JS/TS client](https://docs.apify.com/api/client/js/docs.md): `npm install apify-client`.
- **Python projects** — the official [Python client](https://docs.apify.com/api/client/python/docs.md): `pip install apify-client`.
- **Any other language** — the [REST API](https://docs.apify.com/api/v2.md).

For usage examples, see the [API](#api) section below.

For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt).

# README

## Trustpilot Reviews Scraper ⚡ (Fast & Low-Cost)

Scrape **Trustpilot reviews** for any company by domain or Trustpilot URL. Get the
review rating, title, text, dates, reviewer details and the company's reply — plus
company data (TrustScore, total reviews, categories, website) on every review.

> 🇬🇧 English · [🇧🇷 Português](#-português-brasil) · [🇪🇸 Español](#-español)

***

### Why this scraper?

- 💸 **Low, flat price** — cheaper than the alternatives, no subscription tiers.
- ⚡ **Fast** — bulk pagination over plain HTTP.
- 🎯 **Filters** — by star rating, language, date range, verified-only, newest/most-relevant.
- 🏢 **Company data included** — TrustScore, total reviews, categories and website attached to each review.
- 🌎 **Trilingual docs** — English, Portuguese, Spanish.

### Input

| Field | Type | Description |
|---|---|---|
| `companyUrls` | array | Company domains (`www.booking.com`), Trustpilot review URLs, or company website URLs. |
| `maxReviewsPerCompany` | integer | Max reviews per company (`0` = all). Default `100`. |
| `stars` | array | Filter by star rating (`1`–`5`). Empty = all. |
| `languages` | array | Filter by language ISO codes (`en`, `pt`…). Empty = all. |
| `date` | select | `all`, `last30days`, `last3months`, `last6months`, `last12months`. |
| `sort` | select | `recency` (newest) or `relevance`. |
| `verified` | boolean | Verified reviews only. |
| `includeCompanyInfo` | boolean | Attach company data to each review. Default `true`. |
| `proxyConfiguration` | object | Proxy settings. Datacenter (default) keeps cost low. |

#### Example input

```json
{
    "companyUrls": ["www.booking.com", "https://www.trustpilot.com/review/www.airbnb.com"],
    "maxReviewsPerCompany": 200,
    "stars": ["1", "2"],
    "sort": "recency",
    "proxyConfiguration": { "useApifyProxy": true }
}
```

### Output

Each review is one dataset item:

```json
{
    "reviewId": "6a6859dd5d317345ae3e6943",
    "reviewUrl": "https://www.trustpilot.com/reviews/6a6859dd5d317345ae3e6943",
    "title": "Great experience",
    "text": "Fast delivery and helpful support...",
    "rating": 5,
    "publishedDate": "2026-07-28T09:27:25.000Z",
    "experienceDate": "2026-07-24T00:00:00.000Z",
    "updatedDate": null,
    "language": "en",
    "likes": 0,
    "source": "Organic",
    "isVerified": true,
    "verificationLevel": "verified",
    "authorName": "David W.",
    "authorId": "652557843415470012719349",
    "authorImage": null,
    "authorReviewCount": 2,
    "authorCountryCode": "GB",
    "replyMessage": "Thanks for your feedback!",
    "replyPublishedDate": "2026-07-28T12:00:00.000Z",
    "replyUpdatedDate": null,
    "companyName": "Nike",
    "companyDomain": "www.nike.com",
    "companyUrl": "https://www.trustpilot.com/review/www.nike.com",
    "companyWebsite": "https://www.nike.com",
    "companyTrustScore": 1.5,
    "companyStars": 1.5,
    "companyTotalReviews": 12882,
    "companyReviewsLast12Months": 2190,
    "companyCategories": ["Activewear Store", "Shoe Store"],
    "companyCountryCode": "US",
    "companyIsClaimed": false,
    "scrapedAt": "2026-07-29T01:08:47.022Z"
}
```

### FAQ

**Does it need my login or cookies?** No. You provide only public company domains.

**How do I get more than one page of reviews?** Set `maxReviewsPerCompany` — the actor paginates automatically.

***

### 🇧🇷 Português (Brasil)

Extraia **avaliações do Trustpilot** de qualquer empresa por domínio ou URL do Trustpilot.
Nota, título, texto, datas, dados do autor e a resposta da empresa — além de dados da
empresa (TrustScore, total de avaliações, categorias, site) em cada avaliação.

#### Por que este scraper?

- 💸 **Preço único e baixo** — mais barato que as alternativas, sem planos por assinatura.
- ⚡ **Rápido** — paginação em massa via HTTP.
- 🎯 **Filtros** — por estrelas, idioma, período, só verificadas, mais recentes/relevantes.
- 🏢 **Dados da empresa inclusos** — TrustScore, total, categorias e site em cada avaliação.
- 🌎 **Documentação trilíngue.**

#### Entrada

| Campo | Tipo | Descrição |
|---|---|---|
| `companyUrls` | array | Domínios (`www.booking.com`), URLs do Trustpilot ou sites da empresa. |
| `maxReviewsPerCompany` | integer | Máx. avaliações por empresa (`0` = todas). Padrão `100`. |
| `stars` | array | Filtro por estrelas (`1`–`5`). |
| `languages` | array | Filtro por idioma (`en`, `pt`…). |
| `date` | select | `all`, `last30days`, `last3months`, `last6months`, `last12months`. |
| `sort` | select | `recency` (recentes) ou `relevance`. |
| `verified` | boolean | Só avaliações verificadas. |
| `includeCompanyInfo` | boolean | Anexar dados da empresa. Padrão `true`. |
| `proxyConfiguration` | object | Proxy. Datacenter (padrão) mantém o custo baixo. |

***

### 🇪🇸 Español

Extrae **reseñas de Trustpilot** de cualquier empresa por dominio o URL de Trustpilot.
Calificación, título, texto, fechas, datos del autor y la respuesta de la empresa —
además de datos de la empresa (TrustScore, total de reseñas, categorías, sitio web).

#### ¿Por qué este scraper?

- 💸 **Precio único y bajo** — más barato que las alternativas, sin planes de suscripción.
- ⚡ **Rápido** — paginación masiva por HTTP.
- 🎯 **Filtros** — por estrellas, idioma, periodo, solo verificadas, recientes/relevantes.
- 🏢 **Datos de empresa incluidos** — TrustScore, total, categorías y sitio web en cada reseña.
- 🌎 **Documentación trilingüe.**

#### Entrada

| Campo | Tipo | Descripción |
|---|---|---|
| `companyUrls` | array | Dominios (`www.booking.com`), URLs de Trustpilot o sitios de la empresa. |
| `maxReviewsPerCompany` | integer | Máx. reseñas por empresa (`0` = todas). Predeterminado `100`. |
| `stars` | array | Filtro por estrellas (`1`–`5`). |
| `languages` | array | Filtro por idioma (`en`, `pt`…). |
| `date` | select | `all`, `last30days`, `last3months`, `last6months`, `last12months`. |
| `sort` | select | `recency` (recientes) o `relevance`. |
| `verified` | boolean | Solo reseñas verificadas. |
| `includeCompanyInfo` | boolean | Adjuntar datos de la empresa. Predeterminado `true`. |
| `proxyConfiguration` | object | Proxy. Datacenter (predeterminado) mantiene el costo bajo. |

# Actor input Schema

## `companyUrls` (type: `array`):

Company domains (e.g. `www.booking.com`), Trustpilot review URLs (`https://www.trustpilot.com/review/www.booking.com`) or company website URLs.

## `maxReviewsPerCompany` (type: `integer`):

Maximum reviews to scrape per company. Set 0 for all.

## `stars` (type: `array`):

Only scrape reviews with these star ratings. Leave empty for all.

## `languages` (type: `array`):

Only scrape reviews in these languages (ISO codes like `en`, `pt`, `es`). Leave empty for all.

## `date` (type: `string`):

Only reviews from this period.

## `sort` (type: `string`):

Order of reviews: newest first (recency) or most relevant.

## `verified` (type: `boolean`):

Only scrape verified reviews.

## `includeCompanyInfo` (type: `boolean`):

Attach company data (TrustScore, total reviews, categories, website) to each review.

## `proxyConfiguration` (type: `object`):

Proxy settings. Datacenter (the default) keeps cost low.

## Actor input object example

```json
{
  "companyUrls": [
    "www.nike.com"
  ],
  "maxReviewsPerCompany": 100,
  "stars": [],
  "languages": [],
  "date": "all",
  "sort": "recency",
  "verified": false,
  "includeCompanyInfo": true,
  "proxyConfiguration": {
    "useApifyProxy": true
  }
}
```

# Actor output Schema

## `reviews` (type: `string`):

No description

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {
    "companyUrls": [
        "www.booking.com",
        "https://www.trustpilot.com/review/www.airbnb.com"
    ],
    "maxReviewsPerCompany": 100,
    "proxyConfiguration": {
        "useApifyProxy": true
    }
};

// Run the Actor and wait for it to finish
const run = await client.actor("analytics_tupiniquim/trustpilot-reviews-scraper").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = {
    "companyUrls": [
        "www.booking.com",
        "https://www.trustpilot.com/review/www.airbnb.com",
    ],
    "maxReviewsPerCompany": 100,
    "proxyConfiguration": { "useApifyProxy": True },
}

# Run the Actor and wait for it to finish
run = client.actor("analytics_tupiniquim/trustpilot-reviews-scraper").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"])
for item in client.dataset(run["defaultDatasetId"]).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{
  "companyUrls": [
    "www.booking.com",
    "https://www.trustpilot.com/review/www.airbnb.com"
  ],
  "maxReviewsPerCompany": 100,
  "proxyConfiguration": {
    "useApifyProxy": true
  }
}' |
apify call analytics_tupiniquim/trustpilot-reviews-scraper --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "command": "npx",
            "args": [
                "mcp-remote",
                "https://mcp.apify.com/?tools=analytics_tupiniquim/trustpilot-reviews-scraper",
                "--header",
                "Authorization: Bearer <YOUR_API_TOKEN>"
            ]
        }
    }
}

```

## OpenAPI specification

Download the OpenAPI definition: https://api.apify.com/v2/acts/jiBI4ZLyWxom3nth1/builds/9pA7GpXo3PuxqioOw/openapi.json
