# Жалобы на очереди и обслуживание в поликлиниках

**Use case:** 

Отзывы на 1–2 звезды о поликлиниках Алматы, где 2ГИС нашёл темы «живая очередь» и «ужасное обслуживание».

## Input

```json
{
  "startUrls": [
    "https://2gis.ru/moscow/firm/70000001040649255"
  ],
  "searchQueries": [
    "поликлиника"
  ],
  "city": "Алматы",
  "maxPlaces": 20,
  "scope": "place",
  "maxReviewsPerPlace": 100,
  "maxReviews": 0,
  "sortBy": "date_created",
  "ratings": [
    "1",
    "2"
  ],
  "topics": [
    "живая очередь",
    "ужасное обслуживание"
  ],
  "onlyWithText": false,
  "answerFilter": "all",
  "includeUnconfirmed": true,
  "onlyNewReviews": false,
  "includeEditedReviews": false,
  "includePlaceDetails": true,
  "includeAuthor": true,
  "includeRawData": false,
  "language": "auto",
  "failIfAllInputsFail": false,
  "proxyConfiguration": {
    "useApifyProxy": false
  }
}
```

## Output

```json
{
  "placeName": {
    "label": "Место",
    "format": "string"
  },
  "placeAddress": {
    "label": "Адрес",
    "format": "string"
  },
  "rating": {
    "label": "Оценка",
    "format": "number"
  },
  "text": {
    "label": "Отзыв",
    "format": "string"
  },
  "dateCreated": {
    "label": "Дата",
    "format": "string"
  },
  "authorName": {
    "label": "Автор",
    "format": "string"
  },
  "officialAnswerText": {
    "label": "Ответ компании",
    "format": "string"
  },
  "photosCount": {
    "label": "Фото",
    "format": "integer"
  },
  "reviewUrl": {
    "label": "Отзыв в 2ГИС",
    "format": "string"
  }
}
```

## How it works

### 1. Sign up on Apify or log in

The Парсер отзывов 2ГИС | 2GIS Reviews Scraper Actor is ready to run with the inputs already set for "Жалобы на очереди и обслуживание в поликлиниках". [Sign up or log in](https://console.apify.com/create-task-from-example/joMRSs6cMlc1F0y7v) and you'll land in Apify Console with a copy of this exact task.

### 2. Start the "Жалобы на очереди и обслуживание в поликлиниках" task

The Парсер отзывов 2ГИС | 2GIS Reviews Scraper Actor will start running based on the input automatically. You can also change all the input fields, like ссылки или id 2гис (2gis links or ids), поисковые запросы (search queries), and more, to match your specific use case.

### 3. Receive the "Жалобы на очереди и обслуживание в поликлиниках" output

Monitor the progress in real time. You will be notified as soon as your dataset is complete and ready for review. Each result includes data such as место, адрес, оценка, and more.

### 4. Integrate into your workflow

The final output is delivered in JSON, CSV, or Excel format, ready to be plugged into your workflow. You can also [run the "Жалобы на очереди и обслуживание в поликлиниках" task via API](https://apify.com/anuarbakty/2gis-reviews-scraper.md).

## About this Actor

This example demonstrates how to use [Парсер отзывов 2ГИС | 2GIS Reviews Scraper](https://apify.com/anuarbakty/2gis-reviews-scraper.md) with a specific input configuration. Visit the [Actor detail page](https://apify.com/anuarbakty/2gis-reviews-scraper.md) to learn more, explore other use cases, and run it yourself.


## How to integrate an Actor?

This Task's input is already configured above. Use it as-is rather than inventing a new one.

Do not guess an integration path. Every one of them is in the agent quickstart at https://apify.com/agents.md: the Apify MCP server, Agent Skills with the Apify CLI, the JavaScript and Python clients, the REST API, and the account-free path for an agent with no human to sign in. It also carries the rule on stating cost before the first paid run.

For full API examples (JavaScript, Python, CLI, MCP, OpenAPI), see this Task's Actor page: https://apify.com/anuarbakty/2gis-reviews-scraper.md

Each client library has reference documentation the quickstart does not restate: [JavaScript/TypeScript](https://docs.apify.com/api/client/js/docs.md) (`npm install apify-client`) and [Python](https://docs.apify.com/api/client/python/docs.md) (`pip install apify-client`).