Pay $2.30 for 1,000 results

Instagram Scraper

apify/instagram-scraper

Pay $2.30 for 1,000 results

Scrape and download Instagram posts, profiles, places, hashtags, photos, and comments. Get data from Instagram using one or more Instagram URLs or search queries. Export scraped data, run the scraper via API, schedule and monitor runs or integrate with other tools.

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No limits on results

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alex.knol opened this issue

Hello, we recently had a couple of runs where the limits configured didn't seem to apply. Most executions seem to return a correct amount of results but a couple of them returned too many almost hitting our credit limits.

Is this a bug or misconfiguration?

Míša Fialová (misa)

Hello! Thank you for getting in touch. After a brief review of your run, it appears that this might be a bug. I'll have our engineering team investigate further to verify this. We'll keep you updated on our findings.

alex.knol-owner

Hi,

In the mean time we have been charged over $3000 in 2 days. Can you, reimburse us for the erroneous runs?

/cc @Cameron Hawesmailto:cameron@apify.com

Alex Knol

Threat Intel CTO & Head of Architecture

+34 629 263 950

[cid:ed7153c5-7b70-403e-932e-16a1c1992ab6] Outpost24 - Cyber Risk Managementhttps://outpost24.com/products

Gal-la Placidia 1, Office 303, 08006 Barcelona, Spain

[linkedin icon]https://www.linkedin.com/company/outpost24 [youtube icon] https://www.youtube.com/user/Outpost24HQ [twitter icon] https://twitter.com/Outpost24

[cid:5ec70883-a781-4dff-bd42-da7582278c1f]https://outlook.office.com/bookwithme/user/13c8d5a2f2e2450aa880097752be1ad1@outpost24.com?anonymous&ep=signature Book time to meet with mehttps://outlook.office.com/bookwithme/user/13c8d5a2f2e2450aa880097752be1ad1@outpost24.com?anonymous&ep=signature

Míša Fialová (misa)

Hi Alex,

Apologies for the inconvenience. Our engineering team has confirmed the bug. My colleague Ivan, who I believe has already been in touch, will be managing this issue with you moving forward. I'll go ahead and close this thread to prevent duplicate communications.

Best regards,

Misa

Alexey Udovydchenko (alexey)

Hi!

Tech note: bug was caused by unofficial support for topics like https://www.instagram.com/explore/topics/150314229189238 (only visible in incognito browser and you can see majority of posts in dataset scraped from topics in your run)

Fixed in latest build, sample run with the same input works fine now: https://console.apify.com/view/runs/OH8SI7Wm0zXfzdtbS

In previous version in rare cases of hashtag search topics was false-positive identified as hashtags and scraped as new data source.

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Developer

Apify

Actor Metrics

6k monthly users
580 stars
>99% runs succeeded
2.5 days response time
Created in Apr 2019
Modified 9 hours ago

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