# Trustpilot Reviews Scraper | $3/1K | Full Brand Reviews (`apivault_labs/trustpilot-reviews-scraper`) Actor Scrape Trustpilot reviews in real-time — author, rating, title, text, date. Multi-page, fresh data, no login needed. - **URL**: https://apify.com/apivault\_labs/trustpilot-reviews-scraper.md - **Developed by:** [Apivault Labs](https://apify.com/apivault_labs) (community) - **Categories:** Lead generation - **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, NaN bookmarks - **User rating**: No ratings yet ## Pricing from $3.00 / 1,000 review extracteds This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events. Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event ## What's an Apify Actor? Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases. In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours, and optionally produces a well-defined JSON output, datasets with results, or files in key-value store. In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server. Actors are written with capital "A". ## How to integrate an Actor? If asked about integration, you help developers integrate Actors into their projects. You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready. The best way to integrate Actors is as follows. In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js.md): ```bash npm install apify-client ``` In Python projects, use official [Python client library](https://docs.apify.com/api/client/python.md): ```bash pip install apify-client ``` In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md): ````bash # MacOS / Linux curl -fsSL https://apify.com/install-cli.sh | bash # Windows irm https://apify.com/install-cli.ps1 | iex ```bash In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/platform/integrations/mcp.md). If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md). For usage examples, see the [API](#api) section below. For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt). # README ## ⭐ Trustpilot Reviews Scraper | $3/1K | Real-Time, No Login Scrape Trustpilot company reviews in real-time. Get reviewer, rating, review title, full text, dates, owner replies, and more. Multi-page support means you can pull hundreds of reviews per company in one run. ### ✨ Key Features - 🔄 Real-time scraping — always fresh reviews - 📄 Multi-page pagination — up to 50 pages per company - 🌍 Works for any Trustpilot company worldwide - ⭐ Full review data: title, text, rating, dates, verified flag - 💬 Owner replies captured too - 🧲 Built-in deduplication across pages - 🔒 No login, no API key, no cookies ### Input ```json { "companyUrls": [ "https://www.trustpilot.com/review/www.amazon.com", "www.airbnb.com" ], "maxPages": 5, "sortBy": "recency" } ```` #### How to get a Trustpilot URL 1. Open [Trustpilot](https://www.trustpilot.com) and find the company 2. Copy the URL from the address bar (e.g. `https://www.trustpilot.com/review/www.shopify.com`) 3. Or just paste the bare domain: `www.shopify.com` #### Input Parameters | Field | Type | Required | Description | |-------|------|----------|-------------| | `companyUrls` | string\[] | ✅ | Trustpilot company URLs or bare domains | | `maxPages` | int | ❌ | Pages per company, 1-50 (default: 3, ~20 reviews per page) | | `sortBy` | string | ❌ | `recency` (newest) or `relevance` (default: `recency`) | | `extractReviewer` | bool | ❌ | Reviewer name (default: true) | | `extractReviewerLocation` | bool | ❌ | Reviewer country (default: true) | | `extractReviewerTotalReviews` | bool | ❌ | Reviewer's total reviews (default: true) | | `extractTitle` | bool | ❌ | Review title (default: true) | | `extractText` | bool | ❌ | Review body text (default: true) | | `extractRating` | bool | ❌ | Star rating 1-5 (default: true) | | `extractDateOfExperience` | bool | ❌ | When the customer experienced the service (default: true) | | `extractDatePublished` | bool | ❌ | When the review was posted (default: true) | | `extractVerified` | bool | ❌ | Verified flag (default: true) | | `extractOwnerReply` | bool | ❌ | Company's reply to the review (default: true) | | `extractCompanyName` | bool | ❌ | Include company domain on each row (default: true) | | `maxConcurrency` | int | ❌ | Parallel page scrapes (default: 3) | | `timeout` | int | ❌ | Timeout per page in seconds (default: 180) | ### Output One dataset row per review: ```json { "success": true, "companyUrl": "https://www.trustpilot.com/review/www.amazon.com", "companyDomain": "www.amazon.com", "reviewerName": "Marvin", "reviewerLocation": "US", "reviewerTotalReviews": "3", "title": "Amazon has promised four times...", "text": "Amazon has promised four times on the phone to refund my money...", "rating": 1, "dateOfExperience": "May 8, 2026", "datePublished": "May 10, 2026", "verified": "Verified", "ownerReply": "We're sorry to hear about your experience..." } ``` ### Use Cases - Monitor your company's Trustpilot score over time - Analyze competitor reviews and find their weak points - Build sentiment-analysis datasets - Feed reviews into AI for summarization, topic clustering, complaint tracking - Gather testimonials for marketing - Support teams can react to new negative reviews quickly ### Pricing - **$0.003 per review** ($3 per 1,000 reviews) - You pay only for reviews actually extracted — empty results are free - Duplicates across pages are automatically deduplicated and charged once ### How it works The actor fetches the Trustpilot company page for each URL you provide, iterating through up to `maxPages` pages in parallel. Each page returns ~20 reviews. Duplicates (same reviewer + text) are filtered before pushing to the dataset. Typical coverage: - 1 page → ~20 reviews - 5 pages → ~100 reviews - 25 pages → ~500 reviews Trustpilot limits reviews list to roughly 500-1000 per company depending on activity. ### Tips - Use `sortBy: recency` to get the newest reviews first (most useful for monitoring) - Use `maxConcurrency: 3-4` for best reliability — higher values may trigger rate limits - Start with `maxPages: 3` to verify the company has the reviews you expect, then increase - For very popular companies, paginate with multiple runs (first run `page=1..25`, second `page=26..50`) by supplying a URL with `?page=26` directly # Actor input Schema ## `companyUrls` (type: `array`): List of Trustpilot company page URLs. Accepts full URLs or domain-only values like 'www.amazon.com'. ## `maxPages` (type: `integer`): How many review pages to scrape per company (each page = ~20 reviews) ## `sortBy` (type: `string`): Order in which to fetch reviews ## `extractReviewer` (type: `boolean`): Include reviewer name ## `extractReviewerLocation` (type: `boolean`): Include reviewer country / location ## `extractReviewerTotalReviews` (type: `boolean`): Total number of reviews written by this reviewer ## `extractTitle` (type: `boolean`): Include the review headline ## `extractText` (type: `boolean`): Include review body text ## `extractRating` (type: `boolean`): Star rating 1-5 ## `extractDateOfExperience` (type: `boolean`): Date the customer experienced the service ## `extractDatePublished` (type: `boolean`): Date the review was posted on Trustpilot ## `extractVerified` (type: `boolean`): Whether Trustpilot marked this review verified ## `extractOwnerReply` (type: `boolean`): Company's response to the review, if any ## `extractCompanyName` (type: `boolean`): Include the company domain on every review row ## `maxConcurrency` (type: `integer`): How many pages to scrape in parallel (2-4 recommended) ## `timeout` (type: `integer`): Max wait per Trustpilot page ## Actor input object example ```json { "companyUrls": [ "https://www.trustpilot.com/review/www.amazon.com" ], "maxPages": 3, "sortBy": "recency", "extractReviewer": true, "extractReviewerLocation": true, "extractReviewerTotalReviews": true, "extractTitle": true, "extractText": true, "extractRating": true, "extractDateOfExperience": true, "extractDatePublished": true, "extractVerified": true, "extractOwnerReply": true, "extractCompanyName": true, "maxConcurrency": 3, "timeout": 180 } ``` # API You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup. ## JavaScript example ```javascript import { ApifyClient } from 'apify-client'; // Initialize the ApifyClient with your Apify API token // Replace the '' with your token const client = new ApifyClient({ token: '', }); // Prepare Actor input const input = { "companyUrls": [ "https://www.trustpilot.com/review/www.amazon.com" ] }; // Run the Actor and wait for it to finish const run = await client.actor("apivault_labs/trustpilot-reviews-scraper").call(input); // Fetch and print Actor results from the run's dataset (if any) console.log('Results from dataset'); console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`); const { items } = await client.dataset(run.defaultDatasetId).listItems(); items.forEach((item) => { console.dir(item); }); // 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs ``` ## Python example ```python from apify_client import ApifyClient # Initialize the ApifyClient with your Apify API token # Replace '' with your token. client = ApifyClient("") # Prepare the Actor input run_input = { "companyUrls": ["https://www.trustpilot.com/review/www.amazon.com"] } # Run the Actor and wait for it to finish run = client.actor("apivault_labs/trustpilot-reviews-scraper").call(run_input=run_input) # Fetch and print Actor results from the run's dataset (if there are any) print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"]) for item in client.dataset(run["defaultDatasetId"]).iterate_items(): print(item) # 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start ``` ## CLI example ```bash echo '{ "companyUrls": [ "https://www.trustpilot.com/review/www.amazon.com" ] }' | apify call apivault_labs/trustpilot-reviews-scraper --silent --output-dataset ``` ## MCP server setup ```json { "mcpServers": { "apify": { "command": "npx", "args": [ "mcp-remote", "https://mcp.apify.com/?tools=apivault_labs/trustpilot-reviews-scraper", "--header", "Authorization: Bearer " ] } } } ``` ## OpenAPI specification ```json { "openapi": "3.0.1", "info": { "title": "Trustpilot Reviews Scraper | $3/1K | Full Brand Reviews", "description": "Scrape Trustpilot reviews in real-time — author, rating, title, text, date. Multi-page, fresh data, no login needed.", "version": "1.0", "x-build-id": "r4w3xhw8X74XsjmjC" }, "servers": [ { "url": "https://api.apify.com/v2" } ], "paths": { "/acts/apivault_labs~trustpilot-reviews-scraper/run-sync-get-dataset-items": { "post": { "operationId": "run-sync-get-dataset-items-apivault_labs-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } }, "/acts/apivault_labs~trustpilot-reviews-scraper/runs": { "post": { "operationId": "runs-sync-apivault_labs-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor and returns information about the initiated run in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/runsResponseSchema" } } } } } } }, "/acts/apivault_labs~trustpilot-reviews-scraper/run-sync": { "post": { "operationId": "run-sync-apivault_labs-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } } }, "components": { "schemas": { "inputSchema": { "type": "object", "required": [ "companyUrls" ], "properties": { "companyUrls": { "title": "Trustpilot Company URLs", "type": "array", "description": "List of Trustpilot company page URLs. Accepts full URLs or domain-only values like 'www.amazon.com'.", "items": { "type": "string" } }, "maxPages": { "title": "Pages per company", "minimum": 1, "maximum": 50, "type": "integer", "description": "How many review pages to scrape per company (each page = ~20 reviews)", "default": 3 }, "sortBy": { "title": "Sort reviews by", "enum": [ "recency", "relevance" ], "type": "string", "description": "Order in which to fetch reviews", "default": "recency" }, "extractReviewer": { "title": "Reviewer Name", "type": "boolean", "description": "Include reviewer name", "default": true }, "extractReviewerLocation": { "title": "Reviewer Location", "type": "boolean", "description": "Include reviewer country / location", "default": true }, "extractReviewerTotalReviews": { "title": "Reviewer's Total Reviews", "type": "boolean", "description": "Total number of reviews written by this reviewer", "default": true }, "extractTitle": { "title": "Review Title", "type": "boolean", "description": "Include the review headline", "default": true }, "extractText": { "title": "Review Text", "type": "boolean", "description": "Include review body text", "default": true }, "extractRating": { "title": "Rating", "type": "boolean", "description": "Star rating 1-5", "default": true }, "extractDateOfExperience": { "title": "Date of Experience", "type": "boolean", "description": "Date the customer experienced the service", "default": true }, "extractDatePublished": { "title": "Date Published", "type": "boolean", "description": "Date the review was posted on Trustpilot", "default": true }, "extractVerified": { "title": "Verified Flag", "type": "boolean", "description": "Whether Trustpilot marked this review verified", "default": true }, "extractOwnerReply": { "title": "Owner Reply", "type": "boolean", "description": "Company's response to the review, if any", "default": true }, "extractCompanyName": { "title": "Company Name", "type": "boolean", "description": "Include the company domain on every review row", "default": true }, "maxConcurrency": { "title": "Max Concurrency", "minimum": 1, "maximum": 6, "type": "integer", "description": "How many pages to scrape in parallel (2-4 recommended)", "default": 3 }, "timeout": { "title": "Timeout per page (seconds)", "minimum": 60, "maximum": 300, "type": "integer", "description": "Max wait per Trustpilot page", "default": 180 } } }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } } } } } } } } } ```