# Etsy Reviews Scraper — Buyer Feedback & Seller Replies (`astravalabs/etsy-reviews-scraper`) Actor

Export buyer reviews from up to 50 Etsy shops per run. Get ratings, full text, buyer names, dates, photos, reviewed listings, seller replies, and shop IDs with exact per-shop and whole-run cost caps.

- **URL**: https://apify.com/astravalabs/etsy-reviews-scraper.md
- **Developed by:** [Astrava Labs](https://apify.com/astravalabs) (community)
- **Categories:** E-commerce, Automation, AI
- **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, 0 bookmarks
- **User rating**: No ratings yet

## Pricing

from $4.00 / 1,000 results

This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events.

Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event

## What's an Apify Actor?

Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.
Actors are written with capital "A".

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.
The best way to integrate Actors is as follows.

In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js/docs.md):

```bash
npm install apify-client
```

In Python projects, use official [Python client library](https://docs.apify.com/api/client/python/docs.md):

```bash
pip install apify-client
```

In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md):

````bash
# MacOS / Linux
curl -fsSL https://apify.com/install-cli.sh | bash
# Windows
irm https://apify.com/install-cli.ps1 | iex
```bash

In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/integrations/mcp.md).

If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md).

For usage examples, see the [API](#api) section below.

For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt).


# README

## Etsy Reviews Scraper — Buyer Feedback & Seller Replies

Export buyer reviews from one Etsy shop or up to 50 shops in a single run. Get
one clean row per review with the star rating, full text, buyer name, date,
buyer-uploaded photos, reviewed listing, and the seller's public reply—without
configuring proxies or CAPTCHA handling.

Use it for sentiment analysis, product-quality research, competitor monitoring,
customer-service analysis, or recurring review datasets.

### Quick start

```json
{
  "shops": [
    "ArtFablePets",
    "https://www.etsy.com/shop/WilshireGoodsShop"
  ],
  "reviewsSort": "Recency",
  "maxReviews": 100,
  "maxTotalResults": 5000
}
````

`shops` accepts bare shop names and full Etsy shop URLs. Blank values and
duplicates are removed before requests begin.

### What you get

Each default-dataset row represents one buyer review:

```json
{
  "shop": "ArtFablePets",
  "shop_id": 16875973,
  "review_id": "4935496659",
  "rating": 5,
  "text": "Beautiful work and exactly what I hoped for.",
  "buyer": "Alex",
  "review_date": "Mar 7, 2026",
  "listing_id": "1234567890",
  "listing_title": "Personalized pet portrait",
  "photos": ["https://i.etsystatic.com/iap/.../iap_300x300.jpg"],
  "seller_response": "Thank you so much!",
  "seller_response_date": "Mar 8, 2026",
  "scraped_at": "2026-07-18T12:00:00+00:00"
}
```

Export the dataset as JSON, CSV, Excel, XML, RSS, or JSONL. Every raw output
field is also visible in the Actor's dataset view.

### Inputs and cost controls

| Input | Default | Description |
|---|---:|---|
| `shops` | required | 1–50 unique Etsy shop names or URLs |
| `maxReviews` | `100` | Per-shop review ceiling; use `0` to paginate until the history ends |
| `maxTotalResults` | `5000` | Exact whole-run ceiling across all submitted shops |
| `reviewsSort` | `Recency` | Newest first or Etsy's `Relevancy` ordering |

The two limits work together. For example, `maxReviews: 100` and
`maxTotalResults: 1000` means no shop can contribute more than 100 rows and the
entire batch can never save more than 1,000. To request a complete history
beyond 5,000 reviews, set `maxReviews` to `0` and intentionally raise
`maxTotalResults`.

The Actor also respects an Apify maximum cost per run. If that spending limit
accepts only part of a final page, the dataset and `RUN_REPORT` count only the
reviews actually persisted.

There is no rating-filter input. Every row contains `rating`, so filter the
dataset or exported file to 1–5 stars without paying for an opaque second record
type or changing pagination semantics.

### Pricing

The price is **$4 per 1,000 saved reviews** ($0.004 per result). There is no
separate Actor-start charge to the user, and proxy handling is included.

| Saved reviews | Result charge |
|---:|---:|
| 100 | $0.40 |
| 1,000 | $4.00 |
| 5,000 (default whole-run cap) | $20.00 |

You pay only for review rows saved to the default dataset. `RUN_REPORT` is
stored separately and is not a billed result.

### Speed and scale

Shops run in parallel. Each active shop uses one proxy session, fetches up to
four review pages concurrently, and shares a 48-request global ceiling. Live
local measurements of the selected production configuration:

| Run shape | Time range | Reviews | Successful samples |
|---|---:|---:|---:|
| 1 shop × up to 100 reviews | 4.7–5.5s | 94 | 2/2 |
| 10 shops × up to 100 reviews | 7.0s | 994 | 2/2 |
| 50 shops × up to 20 reviews | 9.3–11.1s | 1,000 | 2/2 |

All 26 benchmark samples completed without a failed shop. Four pages per shop
outperformed 1, 2, 3, and 6; a 48-request global ceiling was stable while 64
caused a severe slowdown in one sample. Times vary with proxy warmup, Etsy
response latency, review-history depth, and retry conditions.

### Use cases

- **Sentiment and topic analysis:** group complaints, praise, product language,
  and recurring quality themes from full review text.
- **Competitor monitoring:** compare recent buyer feedback across as many as 50
  shops in one repeatable run.
- **Customer-service research:** measure which reviews receive seller replies
  and inspect how competing sellers respond.
- **Listing-level enrichment:** use `listing_id` and `listing_title` to connect
  each review to catalog or product records from the companion Actors.
- **Buyer-photo research:** collect the appreciation-photo URLs Etsy exposes on
  public review cards.

### Run status and partial results

The key-value store record `RUN_REPORT` preserves normalized input order and
gives every shop an explicit status:

- `completed` — the history ended normally or reached `maxReviews`.
- `capped` — the shop stopped at `maxTotalResults` or the Apify spending limit.
- `not_started` — the whole-run limit was reached before this shop acquired a worker.
- `failed` — warmup, retry recovery, pagination safety, or storage failed.

It also contains persisted review/page counts, machine-readable termination
reasons, run totals, effective concurrency, proxy sessions, retries, fetch
outcomes, and estimated bandwidth. Reviews saved before a later page failure
remain available and are counted accurately.

### API example

```bash
curl -X POST \
  "https://api.apify.com/v2/acts/astravalabs~etsy-reviews-scraper/run-sync-get-dataset-items?token=YOUR_API_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{"shops":["ArtFablePets"],"maxReviews":100}'
```

For large histories, start the Actor asynchronously and read the default
dataset after the run succeeds.

### Companion Etsy actors

- [Etsy Listings Scraper](https://apify.com/astravalabs/etsy-listings-scraper) — discover listings in Etsy search and track organic and sponsored placement.
- [Etsy Product Scraper](https://apify.com/astravalabs/etsy-product-scraper) — enrich reviewed listing IDs with complete product details, variations, demand, shipping, and policies.
- [Etsy Shop Catalog Scraper](https://apify.com/astravalabs/etsy-shop-catalog-scraper) — pair buyer feedback with each shop's complete current catalog.
- [Etsy Keyword Research Tool](https://apify.com/astravalabs/etsy-keyword-research-tool) — collect Etsy autocomplete and long-tail keyword ideas.

### FAQ

**Does this scrape reviews for one specific listing?**

Not yet. The current input is shop-based, and each row identifies the reviewed
listing. Use `listing_id` to group the output by product.

**Why did a shop return fewer rows than `maxReviews`?**

`maxReviews` is a ceiling, not a target. The Actor stops when Etsy has no more
public shop-review pages. Check `RUN_REPORT` for the exact status and reason.

**Can I export only negative reviews?**

Filter the `rating` column after collection. A client-side input filter would
still need to download every page and would make the per-shop cap ambiguous.

**Are seller replies and buyer photos always present?**

No. They are populated only when Etsy exposes them on that public review.

**Can I collect more than 5,000 reviews?**

Yes. Raise `maxTotalResults`; for an uncapped per-shop history, also set
`maxReviews` to `0`.

> Unofficial. Not affiliated with, endorsed by, or sponsored by Etsy, Inc.
> “Etsy” is a trademark of Etsy, Inc., used here descriptively.

# Actor input Schema

## `shops` (type: `array`):

Etsy shops to scrape reviews for — bare shop slugs ("ArtFablePets") or full shop URLs ("https://www.etsy.com/shop/ArtFablePets"). Both are reduced to the slug.

## `reviewsSort` (type: `string`):

Order reviews are fetched in: most recent first, or Etsy's relevancy ranking.

## `maxReviews` (type: `integer`):

Cap reviews saved per shop. Defaults to 100 (a solid sample and a cost/time guardrail). Set to 0 to scrape a shop's ENTIRE review history — can be slow for shops with thousands of reviews.

## `maxTotalResults` (type: `integer`):

Whole-run cap across all shops. Defaults to 5,000 reviews, making the maximum result charge predictable even when many large review histories are submitted together.

## Actor input object example

```json
{
  "shops": [
    "ArtFablePets"
  ],
  "reviewsSort": "Recency",
  "maxReviews": 100,
  "maxTotalResults": 5000
}
```

# Actor output Schema

## `reviews` (type: `string`):

The dataset: one row per review with rating, text, buyer, date, item, photos, and seller reply.

## `runReport` (type: `string`):

Ordered per-shop status, termination reason, persisted review/page counts, run totals, and retry diagnostics.

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {
    "shops": [
        "ArtFablePets"
    ]
};

// Run the Actor and wait for it to finish
const run = await client.actor("astravalabs/etsy-reviews-scraper").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = { "shops": ["ArtFablePets"] }

# Run the Actor and wait for it to finish
run = client.actor("astravalabs/etsy-reviews-scraper").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"])
for item in client.dataset(run["defaultDatasetId"]).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{
  "shops": [
    "ArtFablePets"
  ]
}' |
apify call astravalabs/etsy-reviews-scraper --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "command": "npx",
            "args": [
                "mcp-remote",
                "https://mcp.apify.com/?tools=astravalabs/etsy-reviews-scraper",
                "--header",
                "Authorization: Bearer <YOUR_API_TOKEN>"
            ]
        }
    }
}

```

## OpenAPI specification

```json
{
    "openapi": "3.0.1",
    "info": {
        "title": "Etsy Reviews Scraper — Buyer Feedback & Seller Replies",
        "description": "Export buyer reviews from up to 50 Etsy shops per run. Get ratings, full text, buyer names, dates, photos, reviewed listings, seller replies, and shop IDs with exact per-shop and whole-run cost caps.",
        "version": "0.0",
        "x-build-id": "4QtrO6Ux5cSDO5E7g"
    },
    "servers": [
        {
            "url": "https://api.apify.com/v2"
        }
    ],
    "paths": {
        "/acts/astravalabs~etsy-reviews-scraper/run-sync-get-dataset-items": {
            "post": {
                "operationId": "run-sync-get-dataset-items-astravalabs-etsy-reviews-scraper",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK"
                    }
                }
            }
        },
        "/acts/astravalabs~etsy-reviews-scraper/runs": {
            "post": {
                "operationId": "runs-sync-astravalabs-etsy-reviews-scraper",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor and returns information about the initiated run in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK",
                        "content": {
                            "application/json": {
                                "schema": {
                                    "$ref": "#/components/schemas/runsResponseSchema"
                                }
                            }
                        }
                    }
                }
            }
        },
        "/acts/astravalabs~etsy-reviews-scraper/run-sync": {
            "post": {
                "operationId": "run-sync-astravalabs-etsy-reviews-scraper",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK"
                    }
                }
            }
        }
    },
    "components": {
        "schemas": {
            "inputSchema": {
                "type": "object",
                "required": [
                    "shops"
                ],
                "properties": {
                    "shops": {
                        "title": "Shops",
                        "minItems": 1,
                        "maxItems": 50,
                        "type": "array",
                        "description": "Etsy shops to scrape reviews for — bare shop slugs (\"ArtFablePets\") or full shop URLs (\"https://www.etsy.com/shop/ArtFablePets\"). Both are reduced to the slug.",
                        "items": {
                            "type": "string"
                        }
                    },
                    "reviewsSort": {
                        "title": "Sort reviews by",
                        "enum": [
                            "Recency",
                            "Relevancy"
                        ],
                        "type": "string",
                        "description": "Order reviews are fetched in: most recent first, or Etsy's relevancy ranking.",
                        "default": "Recency"
                    },
                    "maxReviews": {
                        "title": "Max reviews per shop",
                        "minimum": 0,
                        "type": "integer",
                        "description": "Cap reviews saved per shop. Defaults to 100 (a solid sample and a cost/time guardrail). Set to 0 to scrape a shop's ENTIRE review history — can be slow for shops with thousands of reviews.",
                        "default": 100
                    },
                    "maxTotalResults": {
                        "title": "Max total results",
                        "minimum": 1,
                        "type": "integer",
                        "description": "Whole-run cap across all shops. Defaults to 5,000 reviews, making the maximum result charge predictable even when many large review histories are submitted together.",
                        "default": 5000
                    }
                }
            },
            "runsResponseSchema": {
                "type": "object",
                "properties": {
                    "data": {
                        "type": "object",
                        "properties": {
                            "id": {
                                "type": "string"
                            },
                            "actId": {
                                "type": "string"
                            },
                            "userId": {
                                "type": "string"
                            },
                            "startedAt": {
                                "type": "string",
                                "format": "date-time",
                                "example": "2025-01-08T00:00:00.000Z"
                            },
                            "finishedAt": {
                                "type": "string",
                                "format": "date-time",
                                "example": "2025-01-08T00:00:00.000Z"
                            },
                            "status": {
                                "type": "string",
                                "example": "READY"
                            },
                            "meta": {
                                "type": "object",
                                "properties": {
                                    "origin": {
                                        "type": "string",
                                        "example": "API"
                                    },
                                    "userAgent": {
                                        "type": "string"
                                    }
                                }
                            },
                            "stats": {
                                "type": "object",
                                "properties": {
                                    "inputBodyLen": {
                                        "type": "integer",
                                        "example": 2000
                                    },
                                    "rebootCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "restartCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "resurrectCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "computeUnits": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            },
                            "options": {
                                "type": "object",
                                "properties": {
                                    "build": {
                                        "type": "string",
                                        "example": "latest"
                                    },
                                    "timeoutSecs": {
                                        "type": "integer",
                                        "example": 300
                                    },
                                    "memoryMbytes": {
                                        "type": "integer",
                                        "example": 1024
                                    },
                                    "diskMbytes": {
                                        "type": "integer",
                                        "example": 2048
                                    }
                                }
                            },
                            "buildId": {
                                "type": "string"
                            },
                            "defaultKeyValueStoreId": {
                                "type": "string"
                            },
                            "defaultDatasetId": {
                                "type": "string"
                            },
                            "defaultRequestQueueId": {
                                "type": "string"
                            },
                            "buildNumber": {
                                "type": "string",
                                "example": "1.0.0"
                            },
                            "containerUrl": {
                                "type": "string"
                            },
                            "usage": {
                                "type": "object",
                                "properties": {
                                    "ACTOR_COMPUTE_UNITS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_WRITES": {
                                        "type": "integer",
                                        "example": 1
                                    },
                                    "KEY_VALUE_STORE_LISTS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_INTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_EXTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_RESIDENTIAL_TRANSFER_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_SERPS": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            },
                            "usageTotalUsd": {
                                "type": "number",
                                "example": 0.00005
                            },
                            "usageUsd": {
                                "type": "object",
                                "properties": {
                                    "ACTOR_COMPUTE_UNITS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_WRITES": {
                                        "type": "number",
                                        "example": 0.00005
                                    },
                                    "KEY_VALUE_STORE_LISTS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_INTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_EXTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_RESIDENTIAL_TRANSFER_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_SERPS": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            }
                        }
                    }
                }
            }
        }
    }
}
```