# Hotel Guest Review Analysis Workflow

**Use case:** 

Collect Booking.com reviews for several hotels, sorted by lowest score, to analyze complaints, room issues, and guest sentiment.

## Input

```json
{
  "hotelUrls": [
    "https://www.booking.com/hotel/gb/the-savoy.html",
    "https://www.booking.com/hotel/us/the-plaza.html"
  ],
  "maxReviews": 40,
  "language": "all",
  "sortBy": "lowest_scores"
}
```

## Output

```json
{
  "hotelName": {
    "label": "Hotel",
    "format": "text"
  },
  "reviewerName": {
    "label": "Reviewer",
    "format": "text"
  },
  "reviewerCountry": {
    "label": "Country",
    "format": "text"
  },
  "score": {
    "label": "Score",
    "format": "number"
  },
  "title": {
    "label": "Title",
    "format": "text"
  },
  "positive": {
    "label": "Liked",
    "format": "text"
  },
  "negative": {
    "label": "Disliked",
    "format": "text"
  },
  "reviewDate": {
    "label": "Review Date",
    "format": "text"
  },
  "stayDate": {
    "label": "Stay Date",
    "format": "text"
  },
  "roomType": {
    "label": "Room Type",
    "format": "text"
  },
  "travellerType": {
    "label": "Traveller Type",
    "format": "text"
  }
}
```

## About this Actor

This example demonstrates how to use [Booking.com Reviews Scraper](https://apify.com/automation-lab/booking-reviews-scraper) with a specific input configuration. Visit the [Actor detail page](https://apify.com/automation-lab/booking-reviews-scraper) to learn more, explore other use cases, and run it yourself.