# Sitejabber Reviews Scraper (`b3264/sitejabber-reviews-scraper`) Actor

Scrape business reviews from Sitejabber by company URL or name. Extracts ratings, dates, reviewer info, and verified purchase status. No API key required.

- **URL**: https://apify.com/b3264/sitejabber-reviews-scraper.md
- **Developed by:** [Brandon Hamm](https://apify.com/b3264) (community)
- **Categories:** Lead generation
- **Stats:** 2 total users, 1 monthly users, 0.0% runs succeeded, 0 bookmarks
- **User rating**: No ratings yet

## Pricing

from $0.50 / 1,000 results

This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events.

Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event

## What's an Apify Actor?

Actors are web data automations that power AI and operations. They run on the Apify platform to scrape websites, process data, connect APIs, and automate workflows.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.
Actors are written with capital "A".

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.
The best way to integrate Actors is as follows.

- **AI agents and MCP clients** — the [Apify MCP server](https://docs.apify.com/integrations/mcp.md) at `https://mcp.apify.com` (remote, streamable HTTP, OAuth on first use).
- **Agentic workflows and local Actor development** — [Agent Skills](https://apify.com/.well-known/agent-skills/index.json) with the [Apify CLI](https://docs.apify.com/cli/docs.md): `npm install -g apify-cli`, then `apify login`.
- **JavaScript/TypeScript projects** — the official [JS/TS client](https://docs.apify.com/api/client/js/docs.md): `npm install apify-client`.
- **Python projects** — the official [Python client](https://docs.apify.com/api/client/python/docs.md): `pip install apify-client`.
- **Any other language** — the [REST API](https://docs.apify.com/api/v2.md).

For usage examples, see the [API](#api) section below.

For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt).

# README

## Sitejabber Reviews Scraper

Scrape business reviews and ratings from Sitejabber by company URL. Extracts review text, ratings, dates, reviewer info, and verified purchase status. No API key required.

### Features

- Search by full Sitejabber URL or company domain name
- Returns review text, star rating, date, reviewer name, verified purchase status, and company metadata
- Company metadata includes overall rating and total review count
- Handles JavaScript-rendered content with Playwright
- Pagination support for large result sets

### Input

| Field | Type | Description |
|-------|------|-------------|
| companyUrls | array | Full Sitejabber company URLs (e.g., "https://www.sitejabber.com/reviews/amazon.com") |
| companies | array | Company domain names (e.g., "amazon.com", "walmart.com") |
| maxReviews | integer | Maximum reviews to scrape (default 200) |
| includeMetadata | boolean | Also extract overall rating and total reviews count (default true) |

### Output

Each result contains:

| Field | Type | Description |
|-------|------|-------------|
| companyUrl | string | URL of the company page |
| reviewTitle | string | Review title if available |
| reviewText | string | Full review text |
| rating | float | Star rating (1-5) |
| date | string | Review date |
| reviewer | string | Reviewer name |
| verifiedPurchase | boolean | Whether the review is verified |
| scrapedAt | string | Timestamp of when the review was scraped |

### Use Cases

- Monitor brand reputation
- Aggregate customer feedback
- Competitive analysis
- Review sentiment research

### Related Actors

- [Multi-Platform Review Aggregator](https://apify.com/b3264/review-aggregator) - Scrape reviews from Google, Yelp, TripAdvisor, Trustpilot and Facebook in one run
- [Google Maps Lead Intelligence](https://apify.com/b3264/google-maps-lead-intelligence) - Extract enriched business leads with emails and lead scoring
- [Meetup Events Scraper](https://apify.com/b3264/meetup-events-scraper) - Extract events and groups from Meetup.com
- [Songkick Events Scraper](https://apify.com/b3264/songkick-events-scraper) - Scrape concert and festival listings from Songkick

# Actor input Schema

## `companyUrls` (type: `array`):

Full Sitejabber company URLs (e.g., 'https://www.sitejabber.com/reviews/amazon.com')

## `companies` (type: `array`):

Company domain names (e.g., 'amazon.com', 'walmart.com')

## `maxReviews` (type: `integer`):

Maximum number of reviews to scrape per company

## `includeMetadata` (type: `boolean`):

Also extract overall rating, total reviews count, and company name

## Actor input object example

```json
{
  "companyUrls": [
    "https://www.sitejabber.com/reviews/amazon.com"
  ],
  "maxReviews": 200,
  "includeMetadata": true
}
```

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {};

// Run the Actor and wait for it to finish
const run = await client.actor("b3264/sitejabber-reviews-scraper").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = {}

# Run the Actor and wait for it to finish
run = client.actor("b3264/sitejabber-reviews-scraper").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print(f"💾 Check your data here: https://console.apify.com/storage/datasets/{run.default_dataset_id}")
for item in client.dataset(run.default_dataset_id).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{}' |
apify call b3264/sitejabber-reviews-scraper --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "type": "http",
            "url": "https://mcp.apify.com/?tools=fetch-actor-details,b3264/sitejabber-reviews-scraper"
        }
    }
}

```

The hosted server signs you in with OAuth on first connect, so no API token belongs in this config. Clients without OAuth support can send an `Authorization: Bearer <APIFY_API_TOKEN>` header instead, using a token from API & Integrations in Apify Console (https://console.apify.com/settings/integrations).

## OpenAPI specification

Download the OpenAPI definition: https://api.apify.com/v2/actors/gr4U3ilozvZjAYxHd/builds/eEjWhrlYcfQjWoog1/openapi.json