# Negative Yelp Reviews Scraper – Find Customer Complaints

**Use case:** 

Pull the lowest-rated Yelp reviews for any business to surface complaints and recurring issues. Sorted lowest first, full text included.

## Input

```json
{
  "businessUrls": [
    {
      "url": "https://www.yelp.com/biz/the-old-fashioned-madison"
    }
  ],
  "maxResultsPerSearch": 10,
  "language": "en",
  "sortBy": "lowestRated",
  "maxReviews": 100,
  "includeSensitiveData": false
}
```

## Output

```json
{
  "business_url": {
    "label": "Business URL",
    "format": "string"
  },
  "rating": {
    "label": "Rating",
    "format": "integer"
  },
  "text": {
    "label": "Review Text",
    "format": "string"
  },
  "date": {
    "label": "Date",
    "format": "string"
  },
  "language": {
    "label": "Language",
    "format": "string"
  },
  "feedback": {
    "label": "Feedback",
    "format": "object"
  },
  "review_url": {
    "label": "Review URL",
    "format": "string"
  }
}
```

## About this Actor

This example demonstrates how to use [Yelp Business Review Scraper](https://apify.com/beatanalytics/yelp-business-review-scraper) with a specific input configuration. Visit the [Actor detail page](https://apify.com/beatanalytics/yelp-business-review-scraper) to learn more, explore other use cases, and run it yourself.