# Trustpilot Reviews Scraper (`bgfc97/trustpilot-reviews-scraper`) Actor Scrape Trustpilot business reviews at scale: rating, title, text, author, country, verified flag, company reply, dates, plus the business TrustScore. Reads the page's structured JSON, paginates automatically, proxy-ready. - **URL**: https://apify.com/bgfc97/trustpilot-reviews-scraper.md - **Developed by:** [Bruno](https://apify.com/bgfc97) (community) - **Categories:** Lead generation, Business - **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, 0 bookmarks - **User rating**: No ratings yet ## Pricing from $1.00 / 1,000 review scrapeds This Actor is paid per event and usage. You are charged both the fixed price for specific events and for Apify platform usage. Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event ## What's an Apify Actor? Actors are web data automations that power AI and operations. They run on the Apify platform to scrape websites, process data, connect APIs, and automate workflows. In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours, and optionally produces a well-defined JSON output, datasets with results, or files in key-value store. In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server. Actors are written with capital "A". ## How to integrate an Actor? If asked about integration, you help developers integrate Actors into their projects. You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready. The best way to integrate Actors is as follows. In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js/docs.md): ```bash npm install apify-client ``` In Python projects, use official [Python client library](https://docs.apify.com/api/client/python/docs.md): ```bash pip install apify-client ``` In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md): ````bash # MacOS / Linux curl -fsSL https://apify.com/install-cli.sh | bash # Windows irm https://apify.com/install-cli.ps1 | iex ```bash In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/integrations/mcp.md). If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md). For usage examples, see the [API](#api) section below. For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt). # README ## Trustpilot Reviews Scraper ⭐ Pull **Trustpilot** business reviews as clean, structured rows — rating, title, text, author, country, verified flag, company reply, and dates — plus the business TrustScore and total review count. Great for reputation monitoring, competitor benchmarking, voice-of-customer analysis, review widgets, and AI agents doing sentiment work. ### What it does - Reads each company's public Trustpilot page via its **structured JSON** (fast, stable — no fragile HTML scraping). - Paginates automatically up to your per-company limit. - Optional star filter (e.g. only 1–2 star complaints). - Works across Trustpilot locale sites (global, UK, BR, DE, FR, …). ### Input ```json { "companyDomains": ["amazon.com", "booking.com"], "locale": "www", "stars": [], "maxReviewsPerCompany": 200, "proxyConfiguration": { "useApifyProxy": true } } ```` `companyDomains` = the company slug as it appears on Trustpilot (usually its domain), or a full `trustpilot.com/review/...` URL. ### Output (one row per review) ```json { "business_name": "Amazon", "business_domain": "amazon.com", "trust_score": 4.1, "total_reviews": 152340, "review_id": "abc123", "author": "John D.", "author_country": "US", "rating": 5, "title": "Fast delivery", "text": "Great experience...", "verified": true, "experienced_at": "2026-07-01T...", "published_at": "2026-07-02T...", "reply": null, "review_url": "https://www.trustpilot.com/reviews/abc123" } ``` ### Notes - Only public review pages are read — no login, no protected data. - Datacenter proxy is usually enough; switch to residential if you get blocked. - Run on a schedule to keep a live reviews feed for any set of companies. # Actor input Schema ## `companyDomains` (type: `array`): Company domains as they appear on Trustpilot (e.g. amazon.com, booking.com) or full Trustpilot review URLs. ## `locale` (type: `string`): Which Trustpilot locale site to read. ## `stars` (type: `array`): Only keep reviews with these ratings, e.g. \[1,2]. Leave empty for all. ## `maxReviewsPerCompany` (type: `integer`): Stop after this many reviews for each company. ## `maxConcurrency` (type: `integer`): Parallel requests. ## `proxyConfiguration` (type: `object`): Apify proxy. Datacenter is usually enough for Trustpilot; switch to residential if you get blocked. The account running the Actor pays for proxy usage. ## Actor input object example ```json { "companyDomains": [ "amazon.com" ], "locale": "www", "stars": [], "maxReviewsPerCompany": 200, "maxConcurrency": 6, "proxyConfiguration": { "useApifyProxy": true } } ``` # API You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup. ## JavaScript example ```javascript import { ApifyClient } from 'apify-client'; // Initialize the ApifyClient with your Apify API token // Replace the '' with your token const client = new ApifyClient({ token: '', }); // Prepare Actor input const input = { "companyDomains": [ "amazon.com" ], "stars": [], "proxyConfiguration": { "useApifyProxy": true } }; // Run the Actor and wait for it to finish const run = await client.actor("bgfc97/trustpilot-reviews-scraper").call(input); // Fetch and print Actor results from the run's dataset (if any) console.log('Results from dataset'); console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`); const { items } = await client.dataset(run.defaultDatasetId).listItems(); items.forEach((item) => { console.dir(item); }); // 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs ``` ## Python example ```python from apify_client import ApifyClient # Initialize the ApifyClient with your Apify API token # Replace '' with your token. client = ApifyClient("") # Prepare the Actor input run_input = { "companyDomains": ["amazon.com"], "stars": [], "proxyConfiguration": { "useApifyProxy": True }, } # Run the Actor and wait for it to finish run = client.actor("bgfc97/trustpilot-reviews-scraper").call(run_input=run_input) # Fetch and print Actor results from the run's dataset (if there are any) print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"]) for item in client.dataset(run["defaultDatasetId"]).iterate_items(): print(item) # 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start ``` ## CLI example ```bash echo '{ "companyDomains": [ "amazon.com" ], "stars": [], "proxyConfiguration": { "useApifyProxy": true } }' | apify call bgfc97/trustpilot-reviews-scraper --silent --output-dataset ``` ## MCP server setup ```json { "mcpServers": { "apify": { "command": "npx", "args": [ "mcp-remote", "https://mcp.apify.com/?tools=bgfc97/trustpilot-reviews-scraper", "--header", "Authorization: Bearer " ] } } } ``` ## OpenAPI specification ```json { "openapi": "3.0.1", "info": { "title": "Trustpilot Reviews Scraper", "description": "Scrape Trustpilot business reviews at scale: rating, title, text, author, country, verified flag, company reply, dates, plus the business TrustScore. Reads the page's structured JSON, paginates automatically, proxy-ready.", "version": "1.0", "x-build-id": "edbDOzwJJgLiYceNo" }, "servers": [ { "url": "https://api.apify.com/v2" } ], "paths": { "/acts/bgfc97~trustpilot-reviews-scraper/run-sync-get-dataset-items": { "post": { "operationId": "run-sync-get-dataset-items-bgfc97-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } }, "/acts/bgfc97~trustpilot-reviews-scraper/runs": { "post": { "operationId": "runs-sync-bgfc97-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor and returns information about the initiated run in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/runsResponseSchema" } } } } } } }, "/acts/bgfc97~trustpilot-reviews-scraper/run-sync": { "post": { "operationId": "run-sync-bgfc97-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } } }, "components": { "schemas": { "inputSchema": { "type": "object", "properties": { "companyDomains": { "title": "Companies", "type": "array", "description": "Company domains as they appear on Trustpilot (e.g. amazon.com, booking.com) or full Trustpilot review URLs.", "items": { "type": "string" } }, "locale": { "title": "Trustpilot locale", "enum": [ "www", "uk", "br", "de", "fr", "es", "it", "nl", "dk", "se", "no", "fi", "pl" ], "type": "string", "description": "Which Trustpilot locale site to read.", "default": "www" }, "stars": { "title": "Filter by stars", "type": "array", "description": "Only keep reviews with these ratings, e.g. [1,2]. Leave empty for all.", "items": { "type": "string" } }, "maxReviewsPerCompany": { "title": "Max reviews per company", "maximum": 20000, "type": "integer", "description": "Stop after this many reviews for each company.", "default": 200 }, "maxConcurrency": { "title": "Max concurrency", "maximum": 20, "type": "integer", "description": "Parallel requests.", "default": 6 }, "proxyConfiguration": { "title": "Proxy", "type": "object", "description": "Apify proxy. Datacenter is usually enough for Trustpilot; switch to residential if you get blocked. The account running the Actor pays for proxy usage.", "default": { "useApifyProxy": true } } } }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } } } } } } } } } ```