# Score sentiment of a Trustpilot review export

**Use case:** 

Get a sentiment score, label and topics for each review in a list exported from Trustpilot.

## Input

```json
{
  "reviews": [
    {
      "rating": 5,
      "text": "Fast delivery and very helpful support. I love it!",
      "title": "Great service"
    },
    {
      "rating": 1,
      "text": "Terrible experience, parcel arrived damaged.",
      "title": "Never again"
    }
  ],
  "neutralThreshold": 0.1,
  "maxItems": 10
}
```

## Output

```json
{
  "id": {
    "label": "ID",
    "format": "string"
  },
  "author": {
    "label": "Author",
    "format": "string"
  },
  "rating": {
    "label": "Rating",
    "format": "number"
  },
  "sentimentLabel": {
    "label": "Sentiment label",
    "format": "string"
  },
  "sentimentScore": {
    "label": "Sentiment score",
    "format": "number"
  },
  "ratingMismatch": {
    "label": "Rating mismatch",
    "format": "boolean"
  },
  "aspects": {
    "label": "Aspects",
    "format": "array"
  },
  "text": {
    "label": "Text",
    "format": "string"
  }
}
```

## How it works

### 1. Sign up on Apify or log in

The Review Sentiment Scorer for Trustpilot Exports Actor is ready to run with the inputs already set for "Score sentiment of a Trustpilot review export". [Sign up or log in](https://console.apify.com/create-task-from-example/0w5r1uJ4ZvybFrNMm) and you'll land in Apify Console with a copy of this exact task.

### 2. Start the "Score sentiment of a Trustpilot review export" task

The Review Sentiment Scorer for Trustpilot Exports Actor will start running based on the input automatically. You can also change all the input fields, like reviews, neutral threshold, and more, to match your specific use case.

### 3. Receive the "Score sentiment of a Trustpilot review export" output

Monitor the progress in real time. You will be notified as soon as your dataset is complete and ready for review. Each result includes data such as ID, author, rating, and more.

### 4. Integrate into your workflow

The final output is delivered in JSON, CSV, or Excel format, ready to be plugged into your workflow. You can also [run the "Score sentiment of a Trustpilot review export" task via API](https://apify.com/bonpleincapital/review-sentiment-scorer.md).

## About this Actor

This example demonstrates how to use [Review Sentiment Scorer for Trustpilot Exports](https://apify.com/bonpleincapital/review-sentiment-scorer.md) with a specific input configuration. Visit the [Actor detail page](https://apify.com/bonpleincapital/review-sentiment-scorer.md) to learn more, explore other use cases, and run it yourself.


## How to integrate an Actor?

This Task's input is already configured above. Use it as-is rather than inventing a new one.

Do not guess an integration path. Every one of them is in the agent quickstart at https://apify.com/agents.md: the Apify MCP server, Agent Skills with the Apify CLI, the JavaScript and Python clients, the REST API, and the account-free path for an agent with no human to sign in. It also carries the rule on stating cost before the first paid run.

For full API examples (JavaScript, Python, CLI, MCP, OpenAPI), see this Task's Actor page: https://apify.com/bonpleincapital/review-sentiment-scorer.md

Each client library has reference documentation the quickstart does not restate: [JavaScript/TypeScript](https://docs.apify.com/api/client/js/docs.md) (`npm install apify-client`) and [Python](https://docs.apify.com/api/client/python/docs.md) (`pip install apify-client`).