# TrustRadius Reviews Scraper — Ratings, Pros, Cons & Dates (`bovi/trustradius-reviews`) Actor Scrape TrustRadius B2B software reviews: star rating, full review text, pros, cons, reviewer role, company size, and ISO date. Resilient structural parser; residential access handles the protected target. Only populated reviews are billed — pay per review. - **URL**: https://apify.com/bovi/trustradius-reviews.md - **Developed by:** [Vitalii Bondarev](https://apify.com/bovi) (community) - **Categories:** Marketing, Business - **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, 0 bookmarks - **User rating**: No ratings yet ## Pricing from $8.73 / 1,000 reviews This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events. Since this Actor supports Apify Store discounts, the price gets lower the higher subscription plan you have. Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event ## What's an Apify Actor? Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases. In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours, and optionally produces a well-defined JSON output, datasets with results, or files in key-value store. In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server. Actors are written with capital "A". ## How to integrate an Actor? If asked about integration, you help developers integrate Actors into their projects. You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready. The best way to integrate Actors is as follows. In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js.md): ```bash npm install apify-client ``` In Python projects, use official [Python client library](https://docs.apify.com/api/client/python.md): ```bash pip install apify-client ``` In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md): ````bash # MacOS / Linux curl -fsSL https://apify.com/install-cli.sh | bash # Windows irm https://apify.com/install-cli.ps1 | iex ```bash In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/platform/integrations/mcp.md). If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md). For usage examples, see the [API](#api) section below. For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt). # README ## TrustRadius Reviews Scraper **Pay-per-review: $2.00/1K reviews. Reviewer role + company name included. No login, no proxy, no monthly fee.** B2B software buyers trust TrustRadius more than any other review platform. This scraper gives you full review text, reviewer job title, company name, and rating — without a TrustRadius account. Perfect for competitive intelligence, NPS analysis, and building targeted account lists. Scrape B2B software reviews from [TrustRadius](https://www.trustradius.com) — the leading platform for peer reviews of enterprise software. **No proxy required** — works from Apify cloud IPs without external credentials. ### What you get | Field | Description | |---|---| | `review_id` | Stable MD5 hash of review slug | | `product` | Product name | | `title` | Review headline | | `rating` / `rating_max` | Numeric rating (scale shown in rating_max) | | `body` | Full use-cases / main review text | | `pros` | List of listed pros | | `cons` | List of listed cons | | `author` | Reviewer display name | | `reviewer_role` | Job title / role (e.g. "Director in Information Technology") | | `reviewer_company` | Company name (e.g. "Devtics Technologies") | | `date` | ISO 8601 review date | | `url` | Direct link to review | | `aggregate_rating` | Product overall rating | | `aggregate_count` | Total number of ratings on the product | | `parse_confidence` | 0–1 quality score per record | | `warnings` | Machine-readable quality flags | ### Input ```json { "productUrls": ["slack", "hubspot", "https://www.trustradius.com/products/salesforce/reviews"], "maxReviews": 25, "maxPages": 10 } ```` - **productUrls** — TrustRadius product slugs or full review URLs - **maxReviews** — max reviews per product (0 = no limit) - **maxPages** — max pages to fetch per product (~5 reviews/page) ### Pricing example | Reviews scraped | Cost | |---|---| | 100 reviews | $0.20 | | 500 reviews | $1.00 | | 1,000 reviews | $2.00 | | 10,000 reviews | $20.00 | No proxy, no login, no monthly fee — pay only for results returned. ### Output sample ```json { "review_id": "a3f8b1c2d4e5f6a7", "product": "Slack", "title": "Great for async teams, but noisy at scale", "rating": 8, "rating_max": 10, "body": "We use Slack across 5 departments. The thread model helps async collaboration but notification fatigue is real above 20 channels.", "pros": ["Deep integrations", "Search history", "Mobile app quality"], "cons": ["Notification overload", "Channel sprawl", "Expensive at enterprise tier"], "author": "Jane D.", "reviewer_role": "Director of Engineering", "reviewer_company": "Acme SaaS Inc.", "date": "2025-11-04", "url": "https://www.trustradius.com/reviews/slack-2025-11-04-1", "aggregate_rating": 8.4, "aggregate_count": 1247, "parse_confidence": 0.95, "warnings": [] } ``` ### FAQ **Do I need a TrustRadius account or login?** No — TrustRadius renders reviews in static HTML accessible without authentication. No account, no cookie, no proxy needed. **What export formats are available?** JSON, CSV, Excel, and XML — all downloadable from the dataset page or via the Apify REST API. **Can I track competitor reviews on a schedule?** Yes — enable `monitoringMode: true` and set up a recurring Apify Scheduler run. A low-cost monitoring charge is applied per run instead of per-review charges. **What if the actor returns 0 reviews for a product?** Confirm the product slug exists on trustradius.com (e.g. `slack`, `salesforce`, `hubspot`). TrustRadius only serves ~5 reviews per page in static HTML; some niche products may have fewer pages. ### Why this beats the competition | | This actor | Other review scrapers | |---|---|---| | reviewer\_role (job title) | Yes | Rarely | | reviewer\_company | Yes | No | | pros / cons structured | Yes (lists) | Raw text only | | No login required | Yes | Often requires cookie | | Rating scale preserved | Yes (rating\_max) | Normalized only | | parse\_confidence | Yes | No | | Price | $2.00/1K | $3-5/1K | Every record ships a `parse_confidence` score (0.0–1.0). Below 0.7 is a machine-readable signal that the page structure has drifted — your data pipeline can filter automatically. ### Use with AI agents (MCP) This scraper is callable as a **tool by AI agents** (Claude Desktop, Cursor, VS Code, n8n, LangGraph, CrewAI, or any MCP-compatible client) via Apify's hosted Model Context Protocol server. An agent can pull competitor reviews mid-conversation: "Give me the top 20 TrustRadius reviews for Salesforce, sorted by reviewer company size." Point your MCP client at this tool: ```json { "mcpServers": { "apify": { "command": "npx", "args": [ "mcp-remote", "https://mcp.apify.com/?tools=bovi/trustradius-reviews", "--header", "Authorization: Bearer " ] } } } ``` ### Monitoring mode — recurring brand tracking Set `monitoringMode: true` and schedule a weekly run to track competitor review velocity and rating changes. A `monitoring-run` event is charged once per run (priced lower than scraping new reviews) — ideal for ongoing competitive intelligence without paying full scrape cost every time. ```json { "productUrls": ["salesforce", "hubspot"], "maxReviews": 10, "monitoringMode": true } ``` Schedule via Apify Scheduler (or n8n/Zapier) for hands-off brand tracking. ### Notes - TrustRadius renders ~5 reviews per page in static HTML; the rest are loaded client-side. This actor harvests the server-side rendered batch. Static HTML = fast, stable, cheap — no JS execution needed. - `reviewer_role` and `reviewer_company` are available when the reviewer has filled in their profile. - **Not affiliated with TrustRadius.** ### Integrations Built for B2B competitive-intelligence and sales teams mining enterprise software reviews with reviewer role and company data — the JSON/dataset output drops into the tools you already run, no glue code: - **n8n / Make / Zapier** — trigger a run or pipe every new dataset item into 500+ apps (Google Sheets, Airtable, Slack, HubSpot, your database) with no code: [n8n](https://docs.apify.com/platform/integrations/n8n), [Make](https://docs.apify.com/platform/integrations/make), [Zapier](https://docs.apify.com/platform/integrations/zapier). - **Webhooks** — fire your own endpoint the moment a run finishes, to push results straight into your pipeline ([docs](https://docs.apify.com/platform/integrations/webhooks)). - **MCP server** — expose this actor as a tool to Claude, Cursor, or any [MCP client](https://mcp.apify.com) so an AI agent can pull this data mid-conversation ([guide](https://blog.apify.com/how-to-use-mcp/)). - **API & SDKs** — fetch the dataset as JSON, CSV, or Excel through the Apify REST API or the Python / JS SDKs. See all [Apify integrations](https://apify.com/integrations). # Actor input Schema ## `productUrls` (type: `array`): List of TrustRadius product slugs or full review URLs to scrape. Accepted formats: slug only (e.g. 'slack', 'salesforce', 'hubspot') or full URL (https://www.trustradius.com/products/slack/reviews). At least one required. Multiple products = one run. ## `maxReviews` (type: `integer`): Maximum reviews to collect per product. Each review = one PPE charge ($2/1K). 0 = no limit (~5 reviews per page). Default: 25. ## `maxPages` (type: `integer`): Maximum number of pages to fetch per product. Each page yields ~5 reviews. 0 = no page limit. Default 10. ## `monitoringMode` (type: `boolean`): Enable when scheduling this actor for recurring brand/competitor tracking. Adds a monitoring-run charge per run — priced lower than scraping new reviews. Useful for weekly/daily reputation alerts. ## `proxyConfiguration` (type: `object`): TrustRadius requires a residential proxy for reliable access — bare datacenter/home IPs are blocked. Residential is selected by default; the buyer's Apify account is billed for proxy usage. ## Actor input object example ```json { "productUrls": [ "slack", "salesforce" ], "maxReviews": 25, "maxPages": 10, "monitoringMode": false, "proxyConfiguration": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ] } } ``` # Actor output Schema ## `results` (type: `string`): Dataset containing Trustradius Reviews records (product, title, author, reviewer\_role, reviewer\_company, rating, rating\_max, aggregate\_rating, aggregate\_count, url, date, parse\_confidence). # API You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup. ## JavaScript example ```javascript import { ApifyClient } from 'apify-client'; // Initialize the ApifyClient with your Apify API token // Replace the '' with your token const client = new ApifyClient({ token: '', }); // Prepare Actor input const input = { "productUrls": [ "slack", "salesforce" ], "maxReviews": 25, "maxPages": 10, "proxyConfiguration": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ] } }; // Run the Actor and wait for it to finish const run = await client.actor("bovi/trustradius-reviews").call(input); // Fetch and print Actor results from the run's dataset (if any) console.log('Results from dataset'); console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`); const { items } = await client.dataset(run.defaultDatasetId).listItems(); items.forEach((item) => { console.dir(item); }); // 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs ``` ## Python example ```python from apify_client import ApifyClient # Initialize the ApifyClient with your Apify API token # Replace '' with your token. client = ApifyClient("") # Prepare the Actor input run_input = { "productUrls": [ "slack", "salesforce", ], "maxReviews": 25, "maxPages": 10, "proxyConfiguration": { "useApifyProxy": True, "apifyProxyGroups": ["RESIDENTIAL"], }, } # Run the Actor and wait for it to finish run = client.actor("bovi/trustradius-reviews").call(run_input=run_input) # Fetch and print Actor results from the run's dataset (if there are any) print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"]) for item in client.dataset(run["defaultDatasetId"]).iterate_items(): print(item) # 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start ``` ## CLI example ```bash echo '{ "productUrls": [ "slack", "salesforce" ], "maxReviews": 25, "maxPages": 10, "proxyConfiguration": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ] } }' | apify call bovi/trustradius-reviews --silent --output-dataset ``` ## MCP server setup ```json { "mcpServers": { "apify": { "command": "npx", "args": [ "mcp-remote", "https://mcp.apify.com/?tools=bovi/trustradius-reviews", "--header", "Authorization: Bearer " ] } } } ``` ## OpenAPI specification ```json { "openapi": "3.0.1", "info": { "title": "TrustRadius Reviews Scraper — Ratings, Pros, Cons & Dates", "description": "Scrape TrustRadius B2B software reviews: star rating, full review text, pros, cons, reviewer role, company size, and ISO date. Resilient structural parser; residential access handles the protected target. Only populated reviews are billed — pay per review.", "version": "0.1", "x-build-id": "QgAfQFDokzfuO7AnX" }, "servers": [ { "url": "https://api.apify.com/v2" } ], "paths": { "/acts/bovi~trustradius-reviews/run-sync-get-dataset-items": { "post": { "operationId": "run-sync-get-dataset-items-bovi-trustradius-reviews", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } }, "/acts/bovi~trustradius-reviews/runs": { "post": { "operationId": "runs-sync-bovi-trustradius-reviews", "x-openai-isConsequential": false, "summary": "Executes an Actor and returns information about the initiated run in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/runsResponseSchema" } } } } } } }, "/acts/bovi~trustradius-reviews/run-sync": { "post": { "operationId": "run-sync-bovi-trustradius-reviews", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } } }, "components": { "schemas": { "inputSchema": { "type": "object", "required": [ "productUrls" ], "properties": { "productUrls": { "title": "Product URLs or slugs", "type": "array", "description": "List of TrustRadius product slugs or full review URLs to scrape. Accepted formats: slug only (e.g. 'slack', 'salesforce', 'hubspot') or full URL (https://www.trustradius.com/products/slack/reviews). At least one required. Multiple products = one run.", "items": { "type": "string" } }, "maxReviews": { "title": "Max reviews per product", "minimum": 0, "type": "integer", "description": "Maximum reviews to collect per product. Each review = one PPE charge ($2/1K). 0 = no limit (~5 reviews per page). Default: 25.", "default": 25 }, "maxPages": { "title": "Max pages per product", "minimum": 0, "type": "integer", "description": "Maximum number of pages to fetch per product. Each page yields ~5 reviews. 0 = no page limit. Default 10." }, "monitoringMode": { "title": "Monitoring mode", "type": "boolean", "description": "Enable when scheduling this actor for recurring brand/competitor tracking. Adds a monitoring-run charge per run — priced lower than scraping new reviews. Useful for weekly/daily reputation alerts.", "default": false }, "proxyConfiguration": { "title": "Proxy configuration", "type": "object", "description": "TrustRadius requires a residential proxy for reliable access — bare datacenter/home IPs are blocked. Residential is selected by default; the buyer's Apify account is billed for proxy usage.", "default": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ] } } } }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } } } } } } } } } ```