# Apple App Store Review Alert Monitor (`careybrown/app-review-alert-monitor`) Actor Monitor Apple App Store reviews and return low-rating or keyword-matched review alerts for product and support teams. - **URL**: https://apify.com/careybrown/app-review-alert-monitor.md - **Developed by:** [Carey Brown](https://apify.com/careybrown) (community) - **Categories:** Automation, Developer tools, Marketing - **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, NaN bookmarks - **User rating**: No ratings yet ## Pricing Pay per usage This Actor is paid per platform usage. The Actor is free to use, and you only pay for the Apify platform usage, which gets cheaper the higher subscription plan you have. Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-usage ## What's an Apify Actor? Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases. In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours, and optionally produces a well-defined JSON output, datasets with results, or files in key-value store. In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server. Actors are written with capital "A". ## How to integrate an Actor? If asked about integration, you help developers integrate Actors into their projects. You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready. The best way to integrate Actors is as follows. In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js.md): ```bash npm install apify-client ``` In Python projects, use official [Python client library](https://docs.apify.com/api/client/python.md): ```bash pip install apify-client ``` In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md): ````bash # MacOS / Linux curl -fsSL https://apify.com/install-cli.sh | bash # Windows irm https://apify.com/install-cli.ps1 | iex ```bash In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/platform/integrations/mcp.md). If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md). For usage examples, see the [API](#api) section below. For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt). # README ## Apple App Store Review Alert Monitor Monitor recent public Apple App Store reviews and return the reviews that need attention: low ratings, product-risk keywords, or both. This Actor is designed for product, support, and reputation teams that do not want another raw review dump. It produces a triage-ready dataset with alert reasons, keyword hits, review text, app version, and a priority score. ### What it does - Fetches public Apple App Store app metadata through Apple's lookup endpoint. - Fetches recent public customer reviews through Apple's RSS review feed. - Returns reviews at or below the configured low-rating threshold. - Optionally returns keyword-matched reviews such as `crash`, `bug`, `refund`, or `support`. - Adds a triage score so the most urgent reviews sort to the top. ### Input Provide one or more Apple App Store app IDs: ```json { "apps": [ { "appName": "WhatsApp Messenger", "appleId": "310633997", "country": "us" } ], "maxReviewsPerApp": 50, "minAlertRating": 2, "keywords": ["crash", "bug", "refund", "support"], "includePositiveReviews": false } ```` The Apple app ID is the numeric ID from an App Store URL. ### Output Each dataset row is one review alert: - App name and Apple app ID - Rating, title, review text, reviewer, app version, and updated date - Keyword hits and alert reason - Triage score - Public source URL and source health ### Scope The MVP supports Apple App Store public lookup and review RSS only. Google Play, Google Maps, Trustpilot, Booking, and social review sources are intentionally deferred until each source is separately validated and approved. ### Limitations - Apple review feeds expose a recent public review window and may vary by country. - This Actor does not enrich reviewer identities or scrape private data. - This Actor is not a replacement for a support desk; it prepares review alerts for downstream triage. # Actor input Schema ## `apps` (type: `array`): Apple App Store apps to monitor. Use the numeric app ID from an App Store URL. ## `maxReviewsPerApp` (type: `integer`): Maximum recent matching reviews to return for each app. ## `minAlertRating` (type: `integer`): Reviews at or below this star rating are returned as alerts. ## `keywords` (type: `array`): Optional words or phrases that should turn a review into an alert even when the star rating is higher. ## `includePositiveReviews` (type: `boolean`): Include recent reviews even when they do not match the rating threshold or keywords. ## `includeRawRecord` (type: `boolean`): Include the original Apple RSS review object for debugging. ## Actor input object example ```json { "apps": [ { "appName": "WhatsApp Messenger", "appleId": "310633997", "country": "us" }, { "appName": "Gmail", "appleId": "422689480", "country": "us" } ], "maxReviewsPerApp": 50, "minAlertRating": 2, "keywords": [ "crash", "bug", "refund", "support" ], "includePositiveReviews": false, "includeRawRecord": false } ``` # Actor output Schema ## `results` (type: `string`): Low-rating and keyword-matched app review alerts written to the default dataset. ## `runSummary` (type: `string`): Source health, alert counts, selected filters, and aggregate run details. # API You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup. ## JavaScript example ```javascript import { ApifyClient } from 'apify-client'; // Initialize the ApifyClient with your Apify API token // Replace the '' with your token const client = new ApifyClient({ token: '', }); // Prepare Actor input const input = {}; // Run the Actor and wait for it to finish const run = await client.actor("careybrown/app-review-alert-monitor").call(input); // Fetch and print Actor results from the run's dataset (if any) console.log('Results from dataset'); console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`); const { items } = await client.dataset(run.defaultDatasetId).listItems(); items.forEach((item) => { console.dir(item); }); // 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs ``` ## Python example ```python from apify_client import ApifyClient # Initialize the ApifyClient with your Apify API token # Replace '' with your token. client = ApifyClient("") # Prepare the Actor input run_input = {} # Run the Actor and wait for it to finish run = client.actor("careybrown/app-review-alert-monitor").call(run_input=run_input) # Fetch and print Actor results from the run's dataset (if there are any) print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"]) for item in client.dataset(run["defaultDatasetId"]).iterate_items(): print(item) # 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start ``` ## CLI example ```bash echo '{}' | apify call careybrown/app-review-alert-monitor --silent --output-dataset ``` ## MCP server setup ```json { "mcpServers": { "apify": { "command": "npx", "args": [ "mcp-remote", "https://mcp.apify.com/?tools=careybrown/app-review-alert-monitor", "--header", "Authorization: Bearer " ] } } } ``` ## OpenAPI specification ```json { "openapi": "3.0.1", "info": { "title": "Apple App Store Review Alert Monitor", "description": "Monitor Apple App Store reviews and return low-rating or keyword-matched review alerts for product and support teams.", "version": "0.1", "x-build-id": "KD0hwUq6JcHXOqrT4" }, "servers": [ { "url": "https://api.apify.com/v2" } ], "paths": { "/acts/careybrown~app-review-alert-monitor/run-sync-get-dataset-items": { "post": { "operationId": "run-sync-get-dataset-items-careybrown-app-review-alert-monitor", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } }, "/acts/careybrown~app-review-alert-monitor/runs": { "post": { "operationId": "runs-sync-careybrown-app-review-alert-monitor", "x-openai-isConsequential": false, "summary": "Executes an Actor and returns information about the initiated run in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/runsResponseSchema" } } } } } } }, "/acts/careybrown~app-review-alert-monitor/run-sync": { "post": { "operationId": "run-sync-careybrown-app-review-alert-monitor", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } } }, "components": { "schemas": { "inputSchema": { "type": "object", "properties": { "apps": { "title": "Apps", "type": "array", "description": "Apple App Store apps to monitor. Use the numeric app ID from an App Store URL.", "items": { "type": "object", "required": [ "appName", "appleId" ], "properties": { "appName": { "title": "App Name", "description": "Readable app name to include in output records.", "type": "string" }, "appleId": { "title": "Apple App ID", "description": "Numeric App Store app ID, such as 310633997.", "type": "string" }, "country": { "title": "Country", "description": "Two-letter App Store country code, such as us, gb, ca, or au.", "type": "string", "default": "us" } } }, "default": [ { "appName": "WhatsApp Messenger", "appleId": "310633997", "country": "us" }, { "appName": "Gmail", "appleId": "422689480", "country": "us" } ] }, "maxReviewsPerApp": { "title": "Maximum Reviews Per App", "minimum": 1, "maximum": 500, "type": "integer", "description": "Maximum recent matching reviews to return for each app.", "default": 50 }, "minAlertRating": { "title": "Low-Rating Alert Threshold", "minimum": 1, "maximum": 5, "type": "integer", "description": "Reviews at or below this star rating are returned as alerts.", "default": 2 }, "keywords": { "title": "Alert Keywords", "type": "array", "description": "Optional words or phrases that should turn a review into an alert even when the star rating is higher.", "items": { "type": "string" }, "default": [ "crash", "bug", "refund", "support" ] }, "includePositiveReviews": { "title": "Include Non-Alert Reviews", "type": "boolean", "description": "Include recent reviews even when they do not match the rating threshold or keywords.", "default": false }, "includeRawRecord": { "title": "Include Raw Review Record", "type": "boolean", "description": "Include the original Apple RSS review object for debugging.", "default": false } } }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } } } } } } } } } ```