# NYC 311 Service Requests Scraper (`compute-edge/nyc-311-scraper`) Actor Extract NYC 311 service requests from NYC Open Data. Filter by agency, complaint type, borough, status, and date range. Real-time civic data covering noise, sanitation, housing, illegal parking, and 200+ other complaint categories. - **URL**: https://apify.com/compute-edge/nyc-311-scraper.md - **Developed by:** [Compute Edge](https://apify.com/compute-edge) (community) - **Categories:** Lead generation - **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, NaN bookmarks - **User rating**: No ratings yet ## Pricing from $3.00 / 1,000 results This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events. Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event ## What's an Apify Actor? Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases. In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours, and optionally produces a well-defined JSON output, datasets with results, or files in key-value store. In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server. Actors are written with capital "A". ## How to integrate an Actor? If asked about integration, you help developers integrate Actors into their projects. You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready. The best way to integrate Actors is as follows. In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js.md): ```bash npm install apify-client ``` In Python projects, use official [Python client library](https://docs.apify.com/api/client/python.md): ```bash pip install apify-client ``` In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md): ````bash # MacOS / Linux curl -fsSL https://apify.com/install-cli.sh | bash # Windows irm https://apify.com/install-cli.ps1 | iex ```bash In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/platform/integrations/mcp.md). If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md). For usage examples, see the [API](#api) section below. For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt). # README ## NYC 311 Service Requests Scraper Extract NYC 311 service requests from the official NYC Open Data Socrata feed. This Actor returns the most recent civic complaints filed with New York City's 311 system — covering noise, sanitation, illegal parking, housing/HEAT issues, rodent sightings, street conditions, and 200+ other complaint categories — and supports filtering by agency, complaint type, borough, status, and date range. ### Features - Real-time pull from `data.cityofnewyork.us/resource/erm2-nwe9` (the canonical NYC 311 dataset). - No API key needed (uses public Socrata endpoints). - Returns full geo + categorical metadata: lat/lon, borough, BBL, community board, agency, resolution text, channel. - Sorted newest-first so you can build live dashboards or near-real-time monitoring. - Pagination handled automatically up to `maxResults` (default 500, max 100,000). ### Output fields | Field | Description | |---|---| | uniqueKey | NYC-assigned service request ID | | createdDate, closedDate, dueDate | Lifecycle timestamps | | agency, agencyName | Responding NYC agency (NYPD, DSNY, HPD, DOT, DEP…) | | complaintType, descriptor | Category and sub-category of the complaint | | borough, city, incidentZip, incidentAddress | Location | | latitude, longitude | Coordinates | | status, resolutionDescription | Current state and outcome | | openDataChannelType | How the request was filed (phone, online, mobile) | | bbl, communityBoard | Parcel + administrative geography | ### Tutorial — How to scrape NYC 311 data 1. Click **Try for free**. 2. (Optional) Set **Agency** to e.g. `NYPD`, **Complaint Type** to e.g. `Noise - Residential`, **Borough** to `BROOKLYN`. 3. Pick a date window with **Created After** / **Created Before** (YYYY-MM-DD). 4. Set **Max Results** (default 500). Larger pulls take longer. 5. **Run** — results stream into the dataset newest-first. ### Pricing Per-result. Most monitoring tasks run for cents/day because the Socrata API is fast and the Actor uses minimal memory (≤512 MB). ### Use cases - **Property due diligence**: pull every HPD heat/hot-water complaint on a building before purchase. - **Civic journalism**: trend illegal parking or noise complaints by neighborhood. - **Sanitation & operations**: monitor DSNY/DOT request backlogs. - **Real estate**: flag buildings with chronic issues before tenants sign. ### FAQ **Q: Is this data public?** Yes — NYC Open Data publishes 311 service requests under the city's open-data law. **Q: How fresh is the data?** Updated continuously by NYC. Most records appear within minutes. **Q: Does it include personal info?** No — 311 requests are anonymized by NYC before publication. ### Legal This Actor extracts public, government-published data via NYC's official Open Data API. Use within NYC Open Data Terms of Use. No personal data is extracted. # Actor input Schema ## `agency` (type: `string`): Filter by agency acronym (e.g., 'NYPD', 'HPD', 'DOT', 'DSNY', 'DEP'). Leave blank for all. ## `complaintType` (type: `string`): Filter by complaint type (exact match, e.g., 'Noise - Residential', 'Illegal Parking', 'HEAT/HOT WATER'). Leave blank for all. ## `borough` (type: `string`): Filter by borough: MANHATTAN, BROOKLYN, BRONX, QUEENS, STATEN ISLAND. Leave blank for all. ## `status` (type: `string`): Filter by status: Open, In Progress, Closed, Pending, Assigned. Leave blank for all. ## `createdAfter` (type: `string`): Only include requests created after this date (YYYY-MM-DD). ## `createdBefore` (type: `string`): Only include requests created before this date (YYYY-MM-DD). ## `maxResults` (type: `integer`): Maximum number of service requests to return. ## Actor input object example ```json { "agency": "", "complaintType": "", "borough": "", "status": "", "createdAfter": "", "createdBefore": "", "maxResults": 500 } ```` # Actor output Schema ## `dataset` (type: `string`): No description # API You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup. ## JavaScript example ```javascript import { ApifyClient } from 'apify-client'; // Initialize the ApifyClient with your Apify API token // Replace the '' with your token const client = new ApifyClient({ token: '', }); // Prepare Actor input const input = {}; // Run the Actor and wait for it to finish const run = await client.actor("compute-edge/nyc-311-scraper").call(input); // Fetch and print Actor results from the run's dataset (if any) console.log('Results from dataset'); console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`); const { items } = await client.dataset(run.defaultDatasetId).listItems(); items.forEach((item) => { console.dir(item); }); // 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs ``` ## Python example ```python from apify_client import ApifyClient # Initialize the ApifyClient with your Apify API token # Replace '' with your token. client = ApifyClient("") # Prepare the Actor input run_input = {} # Run the Actor and wait for it to finish run = client.actor("compute-edge/nyc-311-scraper").call(run_input=run_input) # Fetch and print Actor results from the run's dataset (if there are any) print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"]) for item in client.dataset(run["defaultDatasetId"]).iterate_items(): print(item) # 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start ``` ## CLI example ```bash echo '{}' | apify call compute-edge/nyc-311-scraper --silent --output-dataset ``` ## MCP server setup ```json { "mcpServers": { "apify": { "command": "npx", "args": [ "mcp-remote", "https://mcp.apify.com/?tools=compute-edge/nyc-311-scraper", "--header", "Authorization: Bearer " ] } } } ``` ## OpenAPI specification ```json { "openapi": "3.0.1", "info": { "title": "NYC 311 Service Requests Scraper", "description": "Extract NYC 311 service requests from NYC Open Data. Filter by agency, complaint type, borough, status, and date range. Real-time civic data covering noise, sanitation, housing, illegal parking, and 200+ other complaint categories.", "version": "0.1", "x-build-id": "quajK1U7WP2zswnic" }, "servers": [ { "url": "https://api.apify.com/v2" } ], "paths": { "/acts/compute-edge~nyc-311-scraper/run-sync-get-dataset-items": { "post": { "operationId": "run-sync-get-dataset-items-compute-edge-nyc-311-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } }, "/acts/compute-edge~nyc-311-scraper/runs": { "post": { "operationId": "runs-sync-compute-edge-nyc-311-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor and returns information about the initiated run in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/runsResponseSchema" } } } } } } }, "/acts/compute-edge~nyc-311-scraper/run-sync": { "post": { "operationId": "run-sync-compute-edge-nyc-311-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } } }, "components": { "schemas": { "inputSchema": { "type": "object", "properties": { "agency": { "title": "Agency", "type": "string", "description": "Filter by agency acronym (e.g., 'NYPD', 'HPD', 'DOT', 'DSNY', 'DEP'). Leave blank for all.", "default": "" }, "complaintType": { "title": "Complaint Type", "type": "string", "description": "Filter by complaint type (exact match, e.g., 'Noise - Residential', 'Illegal Parking', 'HEAT/HOT WATER'). Leave blank for all.", "default": "" }, "borough": { "title": "Borough", "type": "string", "description": "Filter by borough: MANHATTAN, BROOKLYN, BRONX, QUEENS, STATEN ISLAND. Leave blank for all.", "default": "" }, "status": { "title": "Status", "type": "string", "description": "Filter by status: Open, In Progress, Closed, Pending, Assigned. Leave blank for all.", "default": "" }, "createdAfter": { "title": "Created After", "type": "string", "description": "Only include requests created after this date (YYYY-MM-DD).", "default": "" }, "createdBefore": { "title": "Created Before", "type": "string", "description": "Only include requests created before this date (YYYY-MM-DD).", "default": "" }, "maxResults": { "title": "Max Results", "minimum": 1, "maximum": 100000, "type": "integer", "description": "Maximum number of service requests to return.", "default": 500 } } }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } } } } } } } } } ```