# Trustpilot Reviews Scraper - All Reviews, Ratings & Replies (`convertfleetdotonline/trustpilot-reviews-scraper`) Actor
Extract Trustpilot reviews for any company: star rating, review title and text, date, reviewer country and company replies. Monitor reputation and analyze competitors. No login. Export JSON, CSV or Excel.
- **URL**: https://apify.com/convertfleetdotonline/trustpilot-reviews-scraper.md
- **Developed by:** [Hasnain Nisar](https://apify.com/convertfleetdotonline) (community)
- **Categories:** Marketing, SEO tools
- **Stats:** 2 total users, 1 monthly users, 75.0% runs succeeded, 0 bookmarks
- **User rating**: No ratings yet
## Pricing
Pay per usage
This Actor is paid per platform usage. The Actor is free to use, and you only pay for the Apify platform usage, which gets cheaper the higher subscription plan you have.
Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-usage
## What's an Apify Actor?
Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.
Actors are written with capital "A".
## How to integrate an Actor?
If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.
The best way to integrate Actors is as follows.
In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js/docs.md):
```bash
npm install apify-client
```
In Python projects, use official [Python client library](https://docs.apify.com/api/client/python/docs.md):
```bash
pip install apify-client
```
In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md):
````bash
# MacOS / Linux
curl -fsSL https://apify.com/install-cli.sh | bash
# Windows
irm https://apify.com/install-cli.ps1 | iex
```bash
In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/integrations/mcp.md).
If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md).
For usage examples, see the [API](#api) section below.
For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt).
# README
## Trustpilot Reviews Scraper
Extract **Trustpilot reviews** with ratings, replies, reviewer info, and company data. Just **$0.25 per 1,000 reviews**. Export to JSON, CSV, or Excel.
### What it does
Give it one or more Trustpilot company pages (or bare domains) and it scrapes the reviews — newest first or most relevant — including:
- ⭐ **Review** — rating (1–5), title, full text, language, likes
- 📅 **Dates** — published date, date of experience, last update
- ✅ **Verification** — verified-order flag and verification source
- 👤 **Reviewer** — display name, country, total review count
- 💬 **Company reply** — reply text and reply date
- 🏢 **Company data** — name, domain, TrustScore, star average, total reviews, website, categories, claimed status
### Input
| Field | Description |
|---|---|
| `companyUrls` | Trustpilot review URLs (`https://www.trustpilot.com/review/www.ebay.com`) or bare domains (`www.ebay.com`) |
| `maxReviews` | Max reviews per company (default `100`) |
| `sortBy` | `recency` (newest first) or `relevance` |
| `starsFilter` | Only reviews with these star ratings, e.g. `["1", "2"]` — leave empty for all |
| `languages` | `all` (default) or a language code like `en`, `de`, `fr`, `es` |
| `verifiedOnly` | Only scrape verified reviews (native Trustpilot filter) |
| `filterByDatePeriod` | `all`, `last30days`, `last3months`, `last6months`, or `last12months` |
| `filterByCountryOfReviewers` | Two-letter country code (`US`, `GB`, `DE`, …) — keep only reviews by reviewers from that country |
| `searchKeyword` | Only reviews matching a keyword (native Trustpilot review search) |
| `startFromPageNumber` / `endAtPageNumber` | Scrape a specific page range (20 reviews per page; `0` end = no limit) |
| `includeCompanyDetails` | Attach company profile fields to every review (default on) |
#### Example input
```json
{
"companyUrls": ["https://www.trustpilot.com/review/www.ebay.com"],
"maxReviews": 500,
"sortBy": "recency"
}
````
### Output
One dataset record per review:
```json
{
"reviewId": "6a5e298fe781c1642d80d3e8",
"reviewUrl": "https://www.trustpilot.com/reviews/6a5e298fe781c1642d80d3e8",
"rating": 1,
"title": "I bought Korean bbq sauce and was sent…",
"text": "I bought Korean bbq sauce and was sent miso ginger marinade...",
"language": "en",
"datePublished": "2026-07-20T15:58:39.000Z",
"dateOfExperience": "2026-07-20T00:00:00.000Z",
"likes": 0,
"verified": false,
"verificationSource": "invitation",
"reviewerName": "Chris",
"reviewerCountry": "US",
"reviewerReviewCount": 16,
"replyMessage": null,
"replyDate": null,
"companyName": "eBay",
"companyDomain": "ebay.com",
"companyTrustScore": 1.3,
"companyStars": 1.5,
"companyTotalReviews": 18528,
"companyWebsite": "https://ebay.com",
"companyCategories": ["e-Commerce Solution Provider"],
"companyIsClaimed": true,
"companyTrustpilotUrl": "https://www.trustpilot.com/review/ebay.com"
}
```
Download results as **JSON, CSV, Excel, or XML** from the dataset tab, or fetch them via the [Apify API](https://docs.apify.com/api/v2).
### Why this scraper
- **Fast** — reviews are read from Trustpilot's embedded page data, not rendered HTML, so pagination is pure HTTP.
- **Resilient** — automatically passes Trustpilot's bot-protection challenge with a real browser and reuses the session for speed.
- **Complete records** — reviewer, reply, verification, and company profile in one flat row, ready for spreadsheets and BI tools.
### FAQ
**Is scraping Trustpilot reviews legal?** This actor only collects publicly available data. Be sure your use complies with applicable laws and Trustpilot's terms; consult a lawyer if unsure.
**How many reviews can I get?** Trustpilot paginates 20 reviews per page; the actor follows pagination until it reaches `maxReviews` or the last page.
**Which proxies do I need?** The default Apify datacenter proxy works fine.
# Actor input Schema
## `companyUrls` (type: `array`):
Trustpilot review page URLs (e.g. https://www.trustpilot.com/review/www.ebay.com) or bare company domains (e.g. www.ebay.com).
## `maxReviews` (type: `integer`):
Maximum number of reviews to scrape per company.
## `sortBy` (type: `string`):
Order in which reviews are scraped.
## `starsFilter` (type: `array`):
Only scrape reviews with these star ratings. Leave empty for all ratings.
## `languages` (type: `string`):
Language filter: all for every language, or a two-letter code such as en, de, es, fr.
## `verifiedOnly` (type: `boolean`):
Only scrape reviews with a verified order/invitation label (uses Trustpilot's native verified filter).
## `filterByDatePeriod` (type: `string`):
Only scrape reviews posted within this period (Trustpilot's native date filter).
## `filterByCountryOfReviewers` (type: `string`):
Two-letter country code (e.g. US, GB, DE). Only reviews written by reviewers from that country are kept. Note: this is filtered while scraping, so fewer than maxReviews results may be returned.
## `searchKeyword` (type: `string`):
Only scrape reviews matching this keyword (Trustpilot's native review search).
## `startFromPageNumber` (type: `integer`):
Page number to start scraping from (20 reviews per page).
## `endAtPageNumber` (type: `integer`):
Last page number to scrape. Leave at 0 to continue until Max reviews or the last page.
## `includeCompanyDetails` (type: `boolean`):
Attach company name, domain, TrustScore, star average, total review count, website, and categories to every review record.
## `proxyConfiguration` (type: `object`):
Proxy to use for scraping. Apify datacenter proxy works for Trustpilot.
## Actor input object example
```json
{
"companyUrls": [
"https://www.trustpilot.com/review/www.ebay.com"
],
"maxReviews": 100,
"sortBy": "recency",
"starsFilter": [],
"languages": "all",
"verifiedOnly": false,
"filterByDatePeriod": "all",
"startFromPageNumber": 1,
"endAtPageNumber": 0,
"includeCompanyDetails": true,
"proxyConfiguration": {
"useApifyProxy": true
}
}
```
# API
You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.
## JavaScript example
```javascript
import { ApifyClient } from 'apify-client';
// Initialize the ApifyClient with your Apify API token
// Replace the '' with your token
const client = new ApifyClient({
token: '',
});
// Prepare Actor input
const input = {
"companyUrls": [
"https://www.trustpilot.com/review/www.ebay.com"
],
"proxyConfiguration": {
"useApifyProxy": true
}
};
// Run the Actor and wait for it to finish
const run = await client.actor("convertfleetdotonline/trustpilot-reviews-scraper").call(input);
// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
console.dir(item);
});
// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs
```
## Python example
```python
from apify_client import ApifyClient
# Initialize the ApifyClient with your Apify API token
# Replace '' with your token.
client = ApifyClient("")
# Prepare the Actor input
run_input = {
"companyUrls": ["https://www.trustpilot.com/review/www.ebay.com"],
"proxyConfiguration": { "useApifyProxy": True },
}
# Run the Actor and wait for it to finish
run = client.actor("convertfleetdotonline/trustpilot-reviews-scraper").call(run_input=run_input)
# Fetch and print Actor results from the run's dataset (if there are any)
print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"])
for item in client.dataset(run["defaultDatasetId"]).iterate_items():
print(item)
# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start
```
## CLI example
```bash
echo '{
"companyUrls": [
"https://www.trustpilot.com/review/www.ebay.com"
],
"proxyConfiguration": {
"useApifyProxy": true
}
}' |
apify call convertfleetdotonline/trustpilot-reviews-scraper --silent --output-dataset
```
## MCP server setup
```json
{
"mcpServers": {
"apify": {
"command": "npx",
"args": [
"mcp-remote",
"https://mcp.apify.com/?tools=convertfleetdotonline/trustpilot-reviews-scraper",
"--header",
"Authorization: Bearer "
]
}
}
}
```
## OpenAPI specification
```json
{
"openapi": "3.0.1",
"info": {
"title": "Trustpilot Reviews Scraper - All Reviews, Ratings & Replies",
"description": "Extract Trustpilot reviews for any company: star rating, review title and text, date, reviewer country and company replies. Monitor reputation and analyze competitors. No login. Export JSON, CSV or Excel.",
"version": "0.1",
"x-build-id": "gew4ST30TOQBLuB4r"
},
"servers": [
{
"url": "https://api.apify.com/v2"
}
],
"paths": {
"/acts/convertfleetdotonline~trustpilot-reviews-scraper/run-sync-get-dataset-items": {
"post": {
"operationId": "run-sync-get-dataset-items-convertfleetdotonline-trustpilot-reviews-scraper",
"x-openai-isConsequential": false,
"summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.",
"tags": [
"Run Actor"
],
"requestBody": {
"required": true,
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/inputSchema"
}
}
}
},
"parameters": [
{
"name": "token",
"in": "query",
"required": true,
"schema": {
"type": "string"
},
"description": "Enter your Apify token here"
}
],
"responses": {
"200": {
"description": "OK"
}
}
}
},
"/acts/convertfleetdotonline~trustpilot-reviews-scraper/runs": {
"post": {
"operationId": "runs-sync-convertfleetdotonline-trustpilot-reviews-scraper",
"x-openai-isConsequential": false,
"summary": "Executes an Actor and returns information about the initiated run in response.",
"tags": [
"Run Actor"
],
"requestBody": {
"required": true,
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/inputSchema"
}
}
}
},
"parameters": [
{
"name": "token",
"in": "query",
"required": true,
"schema": {
"type": "string"
},
"description": "Enter your Apify token here"
}
],
"responses": {
"200": {
"description": "OK",
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/runsResponseSchema"
}
}
}
}
}
}
},
"/acts/convertfleetdotonline~trustpilot-reviews-scraper/run-sync": {
"post": {
"operationId": "run-sync-convertfleetdotonline-trustpilot-reviews-scraper",
"x-openai-isConsequential": false,
"summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.",
"tags": [
"Run Actor"
],
"requestBody": {
"required": true,
"content": {
"application/json": {
"schema": {
"$ref": "#/components/schemas/inputSchema"
}
}
}
},
"parameters": [
{
"name": "token",
"in": "query",
"required": true,
"schema": {
"type": "string"
},
"description": "Enter your Apify token here"
}
],
"responses": {
"200": {
"description": "OK"
}
}
}
}
},
"components": {
"schemas": {
"inputSchema": {
"type": "object",
"required": [
"companyUrls"
],
"properties": {
"companyUrls": {
"title": "Company URLs or domains",
"type": "array",
"description": "Trustpilot review page URLs (e.g. https://www.trustpilot.com/review/www.ebay.com) or bare company domains (e.g. www.ebay.com).",
"items": {
"type": "string"
}
},
"maxReviews": {
"title": "Max reviews per company",
"minimum": 1,
"maximum": 50000,
"type": "integer",
"description": "Maximum number of reviews to scrape per company.",
"default": 100
},
"sortBy": {
"title": "Sort by",
"enum": [
"recency",
"relevance"
],
"type": "string",
"description": "Order in which reviews are scraped.",
"default": "recency"
},
"starsFilter": {
"title": "Filter by star rating",
"type": "array",
"description": "Only scrape reviews with these star ratings. Leave empty for all ratings.",
"items": {
"type": "string",
"enum": [
"1",
"2",
"3",
"4",
"5"
],
"enumTitles": [
"1 star",
"2 stars",
"3 stars",
"4 stars",
"5 stars"
]
},
"default": []
},
"languages": {
"title": "Review language",
"type": "string",
"description": "Language filter: all for every language, or a two-letter code such as en, de, es, fr.",
"default": "all"
},
"verifiedOnly": {
"title": "Verified reviews only",
"type": "boolean",
"description": "Only scrape reviews with a verified order/invitation label (uses Trustpilot's native verified filter).",
"default": false
},
"filterByDatePeriod": {
"title": "Filter by date posted",
"enum": [
"all",
"last30days",
"last3months",
"last6months",
"last12months"
],
"type": "string",
"description": "Only scrape reviews posted within this period (Trustpilot's native date filter).",
"default": "all"
},
"filterByCountryOfReviewers": {
"title": "Filter by reviewer country",
"type": "string",
"description": "Two-letter country code (e.g. US, GB, DE). Only reviews written by reviewers from that country are kept. Note: this is filtered while scraping, so fewer than maxReviews results may be returned."
},
"searchKeyword": {
"title": "Search within reviews",
"type": "string",
"description": "Only scrape reviews matching this keyword (Trustpilot's native review search)."
},
"startFromPageNumber": {
"title": "Start at page",
"minimum": 1,
"type": "integer",
"description": "Page number to start scraping from (20 reviews per page).",
"default": 1
},
"endAtPageNumber": {
"title": "Stop after page",
"minimum": 0,
"type": "integer",
"description": "Last page number to scrape. Leave at 0 to continue until Max reviews or the last page.",
"default": 0
},
"includeCompanyDetails": {
"title": "Include company details on each review",
"type": "boolean",
"description": "Attach company name, domain, TrustScore, star average, total review count, website, and categories to every review record.",
"default": true
},
"proxyConfiguration": {
"title": "Proxy configuration",
"type": "object",
"description": "Proxy to use for scraping. Apify datacenter proxy works for Trustpilot.",
"default": {
"useApifyProxy": true
}
}
}
},
"runsResponseSchema": {
"type": "object",
"properties": {
"data": {
"type": "object",
"properties": {
"id": {
"type": "string"
},
"actId": {
"type": "string"
},
"userId": {
"type": "string"
},
"startedAt": {
"type": "string",
"format": "date-time",
"example": "2025-01-08T00:00:00.000Z"
},
"finishedAt": {
"type": "string",
"format": "date-time",
"example": "2025-01-08T00:00:00.000Z"
},
"status": {
"type": "string",
"example": "READY"
},
"meta": {
"type": "object",
"properties": {
"origin": {
"type": "string",
"example": "API"
},
"userAgent": {
"type": "string"
}
}
},
"stats": {
"type": "object",
"properties": {
"inputBodyLen": {
"type": "integer",
"example": 2000
},
"rebootCount": {
"type": "integer",
"example": 0
},
"restartCount": {
"type": "integer",
"example": 0
},
"resurrectCount": {
"type": "integer",
"example": 0
},
"computeUnits": {
"type": "integer",
"example": 0
}
}
},
"options": {
"type": "object",
"properties": {
"build": {
"type": "string",
"example": "latest"
},
"timeoutSecs": {
"type": "integer",
"example": 300
},
"memoryMbytes": {
"type": "integer",
"example": 1024
},
"diskMbytes": {
"type": "integer",
"example": 2048
}
}
},
"buildId": {
"type": "string"
},
"defaultKeyValueStoreId": {
"type": "string"
},
"defaultDatasetId": {
"type": "string"
},
"defaultRequestQueueId": {
"type": "string"
},
"buildNumber": {
"type": "string",
"example": "1.0.0"
},
"containerUrl": {
"type": "string"
},
"usage": {
"type": "object",
"properties": {
"ACTOR_COMPUTE_UNITS": {
"type": "integer",
"example": 0
},
"DATASET_READS": {
"type": "integer",
"example": 0
},
"DATASET_WRITES": {
"type": "integer",
"example": 0
},
"KEY_VALUE_STORE_READS": {
"type": "integer",
"example": 0
},
"KEY_VALUE_STORE_WRITES": {
"type": "integer",
"example": 1
},
"KEY_VALUE_STORE_LISTS": {
"type": "integer",
"example": 0
},
"REQUEST_QUEUE_READS": {
"type": "integer",
"example": 0
},
"REQUEST_QUEUE_WRITES": {
"type": "integer",
"example": 0
},
"DATA_TRANSFER_INTERNAL_GBYTES": {
"type": "integer",
"example": 0
},
"DATA_TRANSFER_EXTERNAL_GBYTES": {
"type": "integer",
"example": 0
},
"PROXY_RESIDENTIAL_TRANSFER_GBYTES": {
"type": "integer",
"example": 0
},
"PROXY_SERPS": {
"type": "integer",
"example": 0
}
}
},
"usageTotalUsd": {
"type": "number",
"example": 0.00005
},
"usageUsd": {
"type": "object",
"properties": {
"ACTOR_COMPUTE_UNITS": {
"type": "integer",
"example": 0
},
"DATASET_READS": {
"type": "integer",
"example": 0
},
"DATASET_WRITES": {
"type": "integer",
"example": 0
},
"KEY_VALUE_STORE_READS": {
"type": "integer",
"example": 0
},
"KEY_VALUE_STORE_WRITES": {
"type": "number",
"example": 0.00005
},
"KEY_VALUE_STORE_LISTS": {
"type": "integer",
"example": 0
},
"REQUEST_QUEUE_READS": {
"type": "integer",
"example": 0
},
"REQUEST_QUEUE_WRITES": {
"type": "integer",
"example": 0
},
"DATA_TRANSFER_INTERNAL_GBYTES": {
"type": "integer",
"example": 0
},
"DATA_TRANSFER_EXTERNAL_GBYTES": {
"type": "integer",
"example": 0
},
"PROXY_RESIDENTIAL_TRANSFER_GBYTES": {
"type": "integer",
"example": 0
},
"PROXY_SERPS": {
"type": "integer",
"example": 0
}
}
}
}
}
}
}
}
}
}
```