# Atlassian Marketplace Reviews Scraper (`crawlerbros/atlassian-marketplace-reviews-scraper`) Actor

Scrape reviews for any Atlassian Marketplace app by addon key. Extracts reviewer name, rating, review text, date, helpful votes, version, and hosting

- **URL**: https://apify.com/crawlerbros/atlassian-marketplace-reviews-scraper.md
- **Developed by:** [Crawler Bros](https://apify.com/crawlerbros) (community)
- **Categories:** Developer tools, Automation, Other
- **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, 7 bookmarks
- **User rating**: 5.00 out of 5 stars

## Pricing

from $3.00 / 1,000 results

This Actor is paid per event and usage. You are charged both the fixed price for specific events and for Apify platform usage.
Since this Actor supports Apify Store discounts, the price gets lower the higher subscription plan you have.

Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event

## What's an Apify Actor?

Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.
Actors are written with capital "A".

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.
The best way to integrate Actors is as follows.

In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js.md):

```bash
npm install apify-client
```

In Python projects, use official [Python client library](https://docs.apify.com/api/client/python.md):

```bash
pip install apify-client
```

In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md):

````bash
# MacOS / Linux
curl -fsSL https://apify.com/install-cli.sh | bash
# Windows
irm https://apify.com/install-cli.ps1 | iex
```bash

In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/platform/integrations/mcp.md).

If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md).

For usage examples, see the [API](#api) section below.

For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt).


# README

## Atlassian Marketplace Reviews Scraper

Extract user reviews for any app on the Atlassian Marketplace. Get reviewer details, star ratings, review text, helpful votes, version, and hosting type — no API key or login required.

### What this actor does

This actor scrapes all publicly visible reviews for a specific Atlassian Marketplace addon (app). Given an addon key (e.g., `is.origo.jira.tempo-plugin`), it paginates through all reviews and delivers structured data you can analyze, export, or feed into review monitoring pipelines.

### Why use this actor?

- **Reputation monitoring** — track what users say about your product over time
- **Competitive intelligence** — read reviews for competitor apps to identify pain points
- **Sentiment analysis** — bulk-collect review text for NLP pipelines
- **Support insights** — discover common complaints or feature requests from reviews

### Input

| Field | Type | Description | Default |
|---|---|---|---|
| `addonKey` | string | The unique addon key to scrape reviews for (required) | `is.origo.jira.tempo-plugin` |
| `maxItems` | integer | Maximum number of reviews to return (1–500) | `100` |
| `minRating` | select | Only include reviews with rating ≥ this value (1–5 stars) | — |
| `sortBy` | select | `helpful` (most helpful first) or `recent` (newest first) | `helpful` |
| `hosting` | select | Filter to `cloud`, `server`, or `datacenter` reviews only | — |

#### Example inputs

**Scrape all cloud reviews for Tempo:**
```json
{
  "addonKey": "is.origo.jira.tempo-plugin",
  "maxItems": 100,
  "hosting": "cloud",
  "sortBy": "recent"
}
````

**Get only 5-star reviews:**

```json
{
  "addonKey": "com.onresolve.jira.groovy.groovyrunner",
  "minRating": 5,
  "maxItems": 50
}
```

**Most helpful reviews first:**

```json
{
  "addonKey": "com.innovalog.jmwe.jira-misc-workflow-extensions",
  "sortBy": "helpful",
  "maxItems": 200
}
```

### How to find an addon key

1. Go to [marketplace.atlassian.com](https://marketplace.atlassian.com) and search for the app
2. Open the app listing page
3. The addon key is visible in the URL or by using the companion **Atlassian Marketplace Scraper** actor to search and retrieve `addonKey` values

Popular examples:

- Tempo Timesheets: `is.origo.jira.tempo-plugin`
- ScriptRunner: `com.onresolve.jira.groovy.groovyrunner`
- Jira Misc Workflow Extensions: `com.innovalog.jmwe.jira-misc-workflow-extensions`

### Output

Each review record contains the following fields (only populated fields are included):

| Field | Type | Description |
|---|---|---|
| `reviewId` | string | Unique review identifier |
| `addonKey` | string | Addon key that was scraped |
| `addonName` | string | Display name of the addon |
| `addonUrl` | string | URL to the addon page on Marketplace |
| `reviewUrl` | string | Direct URL to the review page |
| `reviewerName` | string | Name of the reviewer |
| `reviewerAvatar` | string | URL to reviewer's avatar image |
| `rating` | integer | Star rating given (1–5) |
| `reviewText` | string | Full review text |
| `reviewDate` | string | ISO-8601 date of the review |
| `hosting` | string | Hosting type of the reviewer's instance (`cloud`, `server`, `datacenter`) |
| `helpfulCount` | integer | Number of users who marked this review helpful |
| `totalVotes` | integer | Total votes (helpful + not helpful) |
| `scrapedAt` | string | ISO-8601 timestamp of when the record was scraped |

#### Example output record

```json
{
  "reviewId": "62316c1550cceb00707a02f4",
  "addonKey": "is.origo.jira.tempo-plugin",
  "addonName": "Timesheets by Tempo - Jira Time Tracking",
  "addonUrl": "https://marketplace.atlassian.com/apps/6572/timesheets-by-tempo-jira-time-tracking?tab=overview",
  "reviewUrl": "https://marketplace.atlassian.com/apps/6572/timesheets-by-tempo-jira-time-tracking?reviewId=62316c1550cceb00707a02f4",
  "reviewerName": "Vinoth K G",
  "reviewerAvatar": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/initials/VG-3.png",
  "rating": 3,
  "reviewText": "Good tool and we have been using it for quite sometime. Support team is responsive.",
  "reviewDate": "2026-05-07T09:06:00.365228+00:00",
  "hosting": "cloud",
  "helpfulCount": 3,
  "totalVotes": 5,
  "scrapedAt": "2026-05-20T12:00:00+00:00"
}
```

### FAQ

**Does this require an API key or login?**
No. Atlassian Marketplace reviews are publicly accessible. This actor works on a free Apify plan with zero credentials.

**How do I get the addon key?**
Use the companion **Atlassian Marketplace Scraper** actor to search by keyword and retrieve `addonKey` from results. Or visit the app page on marketplace.atlassian.com — the key appears in the REST API URL pattern.

**What does the `hosting` filter do?**
Each review records which hosting type the reviewer's Atlassian instance uses (`cloud`, `server`, or `datacenter`). This lets you see sentiment differences across deployment types.

**How many reviews can I get?**
Most popular apps have hundreds to thousands of reviews. Set `maxItems` up to 500 to collect large datasets in one run.

**Is there a rate limit?**
The actor uses polite 0.3s delays between pages and retries on rate-limit responses. It should not be blocked under normal usage.

**Can I get reviews for multiple addons in one run?**
This actor is designed for one addon per run. To scrape reviews for many addons, run it in parallel using Apify's batch run feature.

### Data source

Data is sourced from the official Atlassian Marketplace REST API (`https://marketplace.atlassian.com/rest/2`). This is a publicly accessible API requiring no authentication.

# Actor input Schema

## `addonKey` (type: `string`):

The unique key of the Atlassian Marketplace addon to scrape reviews for. Example: `is.origo.jira.tempo-plugin`.

## `maxItems` (type: `integer`):

Maximum number of reviews to return.

## `minRating` (type: `integer`):

Only include reviews with a star rating >= this value (1–5).

## `sortBy` (type: `string`):

Order in which to retrieve reviews.

## `hosting` (type: `string`):

Only include reviews from a specific hosting type. Leave unset to include all.

## Actor input object example

```json
{
  "addonKey": "is.origo.jira.tempo-plugin",
  "maxItems": 100,
  "sortBy": "helpful"
}
```

# Actor output Schema

## `reviews` (type: `string`):

Dataset containing all scraped Atlassian Marketplace reviews.

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {
    "addonKey": "is.origo.jira.tempo-plugin",
    "maxItems": 100,
    "sortBy": "helpful"
};

// Run the Actor and wait for it to finish
const run = await client.actor("crawlerbros/atlassian-marketplace-reviews-scraper").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = {
    "addonKey": "is.origo.jira.tempo-plugin",
    "maxItems": 100,
    "sortBy": "helpful",
}

# Run the Actor and wait for it to finish
run = client.actor("crawlerbros/atlassian-marketplace-reviews-scraper").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"])
for item in client.dataset(run["defaultDatasetId"]).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{
  "addonKey": "is.origo.jira.tempo-plugin",
  "maxItems": 100,
  "sortBy": "helpful"
}' |
apify call crawlerbros/atlassian-marketplace-reviews-scraper --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "command": "npx",
            "args": [
                "mcp-remote",
                "https://mcp.apify.com/?tools=crawlerbros/atlassian-marketplace-reviews-scraper",
                "--header",
                "Authorization: Bearer <YOUR_API_TOKEN>"
            ]
        }
    }
}

```

## OpenAPI specification

```json
{
    "openapi": "3.0.1",
    "info": {
        "title": "Atlassian Marketplace Reviews Scraper",
        "description": "Scrape reviews for any Atlassian Marketplace app by addon key. Extracts reviewer name, rating, review text, date, helpful votes, version, and hosting",
        "version": "1.0",
        "x-build-id": "UZy3uTAyVOfFHy0LC"
    },
    "servers": [
        {
            "url": "https://api.apify.com/v2"
        }
    ],
    "paths": {
        "/acts/crawlerbros~atlassian-marketplace-reviews-scraper/run-sync-get-dataset-items": {
            "post": {
                "operationId": "run-sync-get-dataset-items-crawlerbros-atlassian-marketplace-reviews-scraper",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK"
                    }
                }
            }
        },
        "/acts/crawlerbros~atlassian-marketplace-reviews-scraper/runs": {
            "post": {
                "operationId": "runs-sync-crawlerbros-atlassian-marketplace-reviews-scraper",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor and returns information about the initiated run in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK",
                        "content": {
                            "application/json": {
                                "schema": {
                                    "$ref": "#/components/schemas/runsResponseSchema"
                                }
                            }
                        }
                    }
                }
            }
        },
        "/acts/crawlerbros~atlassian-marketplace-reviews-scraper/run-sync": {
            "post": {
                "operationId": "run-sync-crawlerbros-atlassian-marketplace-reviews-scraper",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK"
                    }
                }
            }
        }
    },
    "components": {
        "schemas": {
            "inputSchema": {
                "type": "object",
                "required": [
                    "addonKey"
                ],
                "properties": {
                    "addonKey": {
                        "title": "Addon key",
                        "type": "string",
                        "description": "The unique key of the Atlassian Marketplace addon to scrape reviews for. Example: `is.origo.jira.tempo-plugin`.",
                        "default": "is.origo.jira.tempo-plugin"
                    },
                    "maxItems": {
                        "title": "Max items",
                        "minimum": 1,
                        "maximum": 500,
                        "type": "integer",
                        "description": "Maximum number of reviews to return.",
                        "default": 100
                    },
                    "minRating": {
                        "title": "Minimum rating",
                        "minimum": 1,
                        "maximum": 5,
                        "type": "integer",
                        "description": "Only include reviews with a star rating >= this value (1–5)."
                    },
                    "sortBy": {
                        "title": "Sort reviews by",
                        "enum": [
                            "helpful",
                            "recent"
                        ],
                        "type": "string",
                        "description": "Order in which to retrieve reviews.",
                        "default": "helpful"
                    },
                    "hosting": {
                        "title": "Hosting filter",
                        "enum": [
                            "cloud",
                            "server",
                            "datacenter"
                        ],
                        "type": "string",
                        "description": "Only include reviews from a specific hosting type. Leave unset to include all."
                    }
                }
            },
            "runsResponseSchema": {
                "type": "object",
                "properties": {
                    "data": {
                        "type": "object",
                        "properties": {
                            "id": {
                                "type": "string"
                            },
                            "actId": {
                                "type": "string"
                            },
                            "userId": {
                                "type": "string"
                            },
                            "startedAt": {
                                "type": "string",
                                "format": "date-time",
                                "example": "2025-01-08T00:00:00.000Z"
                            },
                            "finishedAt": {
                                "type": "string",
                                "format": "date-time",
                                "example": "2025-01-08T00:00:00.000Z"
                            },
                            "status": {
                                "type": "string",
                                "example": "READY"
                            },
                            "meta": {
                                "type": "object",
                                "properties": {
                                    "origin": {
                                        "type": "string",
                                        "example": "API"
                                    },
                                    "userAgent": {
                                        "type": "string"
                                    }
                                }
                            },
                            "stats": {
                                "type": "object",
                                "properties": {
                                    "inputBodyLen": {
                                        "type": "integer",
                                        "example": 2000
                                    },
                                    "rebootCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "restartCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "resurrectCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "computeUnits": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            },
                            "options": {
                                "type": "object",
                                "properties": {
                                    "build": {
                                        "type": "string",
                                        "example": "latest"
                                    },
                                    "timeoutSecs": {
                                        "type": "integer",
                                        "example": 300
                                    },
                                    "memoryMbytes": {
                                        "type": "integer",
                                        "example": 1024
                                    },
                                    "diskMbytes": {
                                        "type": "integer",
                                        "example": 2048
                                    }
                                }
                            },
                            "buildId": {
                                "type": "string"
                            },
                            "defaultKeyValueStoreId": {
                                "type": "string"
                            },
                            "defaultDatasetId": {
                                "type": "string"
                            },
                            "defaultRequestQueueId": {
                                "type": "string"
                            },
                            "buildNumber": {
                                "type": "string",
                                "example": "1.0.0"
                            },
                            "containerUrl": {
                                "type": "string"
                            },
                            "usage": {
                                "type": "object",
                                "properties": {
                                    "ACTOR_COMPUTE_UNITS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_WRITES": {
                                        "type": "integer",
                                        "example": 1
                                    },
                                    "KEY_VALUE_STORE_LISTS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_INTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_EXTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_RESIDENTIAL_TRANSFER_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_SERPS": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            },
                            "usageTotalUsd": {
                                "type": "number",
                                "example": 0.00005
                            },
                            "usageUsd": {
                                "type": "object",
                                "properties": {
                                    "ACTOR_COMPUTE_UNITS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_WRITES": {
                                        "type": "number",
                                        "example": 0.00005
                                    },
                                    "KEY_VALUE_STORE_LISTS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_INTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_EXTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_RESIDENTIAL_TRANSFER_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_SERPS": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            }
                        }
                    }
                }
            }
        }
    }
}
```
