# Freshworks Marketplace Scraper (`crawlerbros/freshworks-marketplace-scraper`) Actor Scrape apps from the Freshworks Marketplace. Search by keyword, filter by Freshworks product, or fetch specific apps. Extracts name, developer, description, rating, install count, pricing model, supported products, and more - **URL**: https://apify.com/crawlerbros/freshworks-marketplace-scraper.md - **Developed by:** [Crawler Bros](https://apify.com/crawlerbros) (community) - **Categories:** Developer tools, Automation, Other - **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, 7 bookmarks - **User rating**: 5.00 out of 5 stars ## Pricing from $3.00 / 1,000 results This Actor is paid per event and usage. You are charged both the fixed price for specific events and for Apify platform usage. Since this Actor supports Apify Store discounts, the price gets lower the higher subscription plan you have. Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event ## What's an Apify Actor? Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases. In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours, and optionally produces a well-defined JSON output, datasets with results, or files in key-value store. In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server. Actors are written with capital "A". ## How to integrate an Actor? If asked about integration, you help developers integrate Actors into their projects. You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready. The best way to integrate Actors is as follows. In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js.md): ```bash npm install apify-client ``` In Python projects, use official [Python client library](https://docs.apify.com/api/client/python.md): ```bash pip install apify-client ``` In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md): ````bash # MacOS / Linux curl -fsSL https://apify.com/install-cli.sh | bash # Windows irm https://apify.com/install-cli.ps1 | iex ```bash In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/platform/integrations/mcp.md). If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md). For usage examples, see the [API](#api) section below. For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt). # README ## Freshworks Marketplace Scraper Scrape apps from the [Freshworks Marketplace](https://www.freshworks.com/apps/) — the official hub for integrations and extensions for Freshdesk, Freshservice, Freshsales, Freshchat, and more. Extract app names, developers, descriptions, ratings, install counts, pricing models, and supported products. ### What it does - Scrapes app listings from the Freshworks Marketplace website - Fetches full app detail pages including description, rating, install count, and developer info - Supports three modes: keyword search, product-based filtering, and direct slug lookup - Works without any authentication, cookies, or proxy ### Input | Field | Type | Required | Default | Description | |-------|------|----------|---------|-------------| | `mode` | Select | Yes | `search` | How to find apps: `search`, `byProduct`, or `bySlug` | | `searchQuery` | String | For search | — | Keyword to match against app name and description | | `product` | Select | For byProduct | — | Freshworks product to filter by | | `appSlugs` | Array | For bySlug | — | URL slugs of specific apps (e.g., `slack_v2`) | | `pricingModel` | Select | No | `All` | Filter by pricing: `Free`, `Paid`, `Freemium`, or `All` | | `maxItems` | Integer | No | `100` | Maximum number of apps to return (1–500) | #### Modes | Mode | Description | Required input | |------|-------------|----------------| | `search` | Returns all apps whose name or description match a keyword | `searchQuery` | | `byProduct` | Returns apps that support a specific Freshworks product | `product` | | `bySlug` | Fetches specific app(s) by their URL slug | `appSlugs` | #### Example inputs **Search for helpdesk apps:** ```json { "mode": "search", "searchQuery": "helpdesk", "maxItems": 50 } ```` **Apps for Freshservice:** ```json { "mode": "byProduct", "product": "Freshservice", "maxItems": 50 } ``` **Specific apps:** ```json { "mode": "bySlug", "appSlugs": ["slack_v2", "google_calendar", "atlassian_jira_plus"] } ``` ### Output Each record represents one Freshworks Marketplace app. Example record: ```json { "slug": "atlassian_jira_plus", "name": "Atlassian Jira Plus", "shortDescription": "Sync Freshdesk tickets with Jira issues for streamlined collaboration", "description": "Seamlessly integrate Freshdesk with Jira (Cloud and on-premise)...", "developerName": "Freshworks", "pricingModel": "Free", "installCount": 3465, "installCountDisplay": "3.4k", "rating": 3.9, "reviewCount": 870, "supportedProducts": ["Freshdesk", "Freshdesk Omni"], "appCategories": ["Ticketing & Automation", "Administrative & Project Management"], "iconUrl": "https://d3h0owdjgzys62.cloudfront.net/images/6567/live_cover_art/thumb2x/icon.png", "appUrl": "https://www.freshworks.com/apps/atlassian_jira_plus/", "publishedAt": "2026-04-06T04:44:33", "scrapedAt": "2026-05-20T12:00:00+00:00" } ``` #### Output fields | Field | Type | Description | |-------|------|-------------| | `slug` | String | URL slug of the app (unique identifier) | | `name` | String | Display name of the app | | `shortDescription` | String | One-line description from the app listing | | `description` | String | Full description from the app detail page | | `developerName` | String | Name of the app publisher/developer | | `pricingModel` | String | `Free`, `Paid`, or `Freemium` | | `installCount` | Integer | Numeric install count | | `installCountDisplay` | String | Human-readable install count (e.g., `5.2k`) | | `rating` | Float | Average star rating | | `reviewCount` | Integer | Number of ratings/reviews | | `supportedProducts` | Array | Freshworks products this app supports | | `appCategories` | Array | Marketplace categories | | `iconUrl` | String | URL to the app's icon/cover art | | `appUrl` | String | Full URL to the app's Marketplace page | | `publishedAt` | String | ISO-8601 timestamp when the app was published | | `scrapedAt` | String | ISO-8601 timestamp when data was scraped | ### Supported Freshworks products Freshdesk, Freshdesk Omni, Freshservice, Freshservice for Business Teams, Freshservice for MSPs, Freshsales, Freshsales Suite, Freshchat, Freshcaller, Freshmarketer, Customer Service Suite ### Use cases - **Competitive analysis**: See all apps for a specific Freshworks product in one dataset - **Developer research**: Discover what categories and products are most popular on the marketplace - **Partner discovery**: Find integration partners for your Freshworks setup - **Market monitoring**: Track pricing models and install counts over time ### Limitations - The Freshworks Marketplace website renders most content server-side via Nuxt SSR; some dynamic content requires a second page load - Install counts are displayed as abbreviated values (e.g., "9.3k") on listing pages; exact counts are extracted from the detail page's embedded data - The marketplace does not expose all apps on a single page — this scraper collects apps listed on the main page and product-specific pages (approximately 50–80 unique apps total) - Rating and review count data is sourced from the embedded server-side data on each app's detail page ### Data source Data is scraped from the public [Freshworks Marketplace](https://www.freshworks.com/apps/) website. No authentication, cookies, or proxy is required. # Actor input Schema ## `mode` (type: `string`): How to find apps. ## `searchQuery` (type: `string`): Keyword to match against app name and description. Case-insensitive substring match. ## `product` (type: `string`): Only return apps that support this Freshworks product. ## `appSlugs` (type: `array`): URL slugs of specific apps to fetch (e.g., `slack_v2`, `google_calendar`). ## `pricingModel` (type: `string`): Only return apps with this pricing model. ## `maxItems` (type: `integer`): Maximum number of apps to return (1–500). ## Actor input object example ```json { "mode": "search", "searchQuery": "helpdesk", "appSlugs": [], "pricingModel": "All", "maxItems": 100 } ``` # Actor output Schema ## `apps` (type: `string`): Dataset containing all scraped app records. # API You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup. ## JavaScript example ```javascript import { ApifyClient } from 'apify-client'; // Initialize the ApifyClient with your Apify API token // Replace the '' with your token const client = new ApifyClient({ token: '', }); // Prepare Actor input const input = { "mode": "search", "searchQuery": "helpdesk", "appSlugs": [], "pricingModel": "All", "maxItems": 100 }; // Run the Actor and wait for it to finish const run = await client.actor("crawlerbros/freshworks-marketplace-scraper").call(input); // Fetch and print Actor results from the run's dataset (if any) console.log('Results from dataset'); console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`); const { items } = await client.dataset(run.defaultDatasetId).listItems(); items.forEach((item) => { console.dir(item); }); // 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs ``` ## Python example ```python from apify_client import ApifyClient # Initialize the ApifyClient with your Apify API token # Replace '' with your token. client = ApifyClient("") # Prepare the Actor input run_input = { "mode": "search", "searchQuery": "helpdesk", "appSlugs": [], "pricingModel": "All", "maxItems": 100, } # Run the Actor and wait for it to finish run = client.actor("crawlerbros/freshworks-marketplace-scraper").call(run_input=run_input) # Fetch and print Actor results from the run's dataset (if there are any) print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"]) for item in client.dataset(run["defaultDatasetId"]).iterate_items(): print(item) # 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start ``` ## CLI example ```bash echo '{ "mode": "search", "searchQuery": "helpdesk", "appSlugs": [], "pricingModel": "All", "maxItems": 100 }' | apify call crawlerbros/freshworks-marketplace-scraper --silent --output-dataset ``` ## MCP server setup ```json { "mcpServers": { "apify": { "command": "npx", "args": [ "mcp-remote", "https://mcp.apify.com/?tools=crawlerbros/freshworks-marketplace-scraper", "--header", "Authorization: Bearer " ] } } } ``` ## OpenAPI specification ```json { "openapi": "3.0.1", "info": { "title": "Freshworks Marketplace Scraper", "description": "Scrape apps from the Freshworks Marketplace. Search by keyword, filter by Freshworks product, or fetch specific apps. Extracts name, developer, description, rating, install count, pricing model, supported products, and more", "version": "1.0", "x-build-id": "xwH34vEi0r3EDf2Ne" }, "servers": [ { "url": "https://api.apify.com/v2" } ], "paths": { "/acts/crawlerbros~freshworks-marketplace-scraper/run-sync-get-dataset-items": { "post": { "operationId": "run-sync-get-dataset-items-crawlerbros-freshworks-marketplace-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } }, "/acts/crawlerbros~freshworks-marketplace-scraper/runs": { "post": { "operationId": "runs-sync-crawlerbros-freshworks-marketplace-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor and returns information about the initiated run in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/runsResponseSchema" } } } } } } }, "/acts/crawlerbros~freshworks-marketplace-scraper/run-sync": { "post": { "operationId": "run-sync-crawlerbros-freshworks-marketplace-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } } }, "components": { "schemas": { "inputSchema": { "type": "object", "required": [ "mode" ], "properties": { "mode": { "title": "Mode", "enum": [ "search", "byProduct", "bySlug" ], "type": "string", "description": "How to find apps.", "default": "search" }, "searchQuery": { "title": "Search query (mode=search)", "type": "string", "description": "Keyword to match against app name and description. Case-insensitive substring match." }, "product": { "title": "Freshworks product (mode=byProduct)", "enum": [ "Freshdesk", "Freshdesk Omni", "Freshservice", "Freshservice for Business Teams", "Freshservice for MSPs", "Freshsales", "Freshsales Suite", "Freshchat", "Freshcaller", "Freshmarketer", "Customer Service Suite" ], "type": "string", "description": "Only return apps that support this Freshworks product." }, "appSlugs": { "title": "App slugs (mode=bySlug)", "type": "array", "description": "URL slugs of specific apps to fetch (e.g., `slack_v2`, `google_calendar`).", "default": [], "items": { "type": "string" } }, "pricingModel": { "title": "Pricing model filter", "enum": [ "All", "Free", "Paid", "Freemium" ], "type": "string", "description": "Only return apps with this pricing model.", "default": "All" }, "maxItems": { "title": "Max items", "minimum": 1, "maximum": 500, "type": "integer", "description": "Maximum number of apps to return (1–500).", "default": 100 } } }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } } } } } } } } } ```