# SmartCustomer Reviews Scraper (`crawlerbros/smartcustomer-reviews-scraper`) Actor Scrape SmartCustomer.com - search businesses, get reviews, and fetch full business profiles. 200M+ public reviews across 130K+ businesses. - **URL**: https://apify.com/crawlerbros/smartcustomer-reviews-scraper.md - **Developed by:** [Crawler Bros](https://apify.com/crawlerbros) (community) - **Categories:** Automation, Lead generation, Developer tools - **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, NaN bookmarks - **User rating**: No ratings yet ## Pricing from $3.00 / 1,000 results This Actor is paid per event and usage. You are charged both the fixed price for specific events and for Apify platform usage. Since this Actor supports Apify Store discounts, the price gets lower the higher subscription plan you have. Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event ## What's an Apify Actor? Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases. In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours, and optionally produces a well-defined JSON output, datasets with results, or files in key-value store. In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server. Actors are written with capital "A". ## How to integrate an Actor? If asked about integration, you help developers integrate Actors into their projects. You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready. The best way to integrate Actors is as follows. In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js.md): ```bash npm install apify-client ``` In Python projects, use official [Python client library](https://docs.apify.com/api/client/python.md): ```bash pip install apify-client ``` In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md): ````bash # MacOS / Linux curl -fsSL https://apify.com/install-cli.sh | bash # Windows irm https://apify.com/install-cli.ps1 | iex ```bash In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/platform/integrations/mcp.md). If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md). For usage examples, see the [API](#api) section below. For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt). # README ## SmartCustomer Reviews Scraper Scrape **SmartCustomer.com** — one of the web's largest consumer review platforms with 200M+ public reviews across 130K+ businesses. Search businesses by keyword or category, collect customer reviews, and fetch full business profiles — all without any API key or login. ### What You Get | Mode | Output | |---|---| | `searchBusinesses` | Business names, domains, URLs from search results | | `getReviews` | Review text, ratings, dates, author info per business | | `getBusinessDetails` | Full profile: name, rating, review count, logo, categories | ### Input Parameters | Parameter | Type | Description | |---|---|---| | `mode` | select | **Required.** One of `searchBusinesses`, `getReviews`, `getBusinessDetails` | | `query` | string | Keyword search term (e.g. "restaurant", "plumber", "amazon") | | `category` | select | Filter by category (shopping, food-drink, travel, etc.) | | `city` | string | Filter by city name (e.g. "New York") | | `state` | string | Filter by state name (e.g. "California") | | `businessDomains` | string list | Business domain slugs for getReviews/getBusinessDetails (e.g. `amazon.com`) | | `minRating` | integer | Minimum overall rating 1–5 | | `maxItems` | integer | Max records to emit (default: 100, max: 10,000) | ### Output Fields #### Business Records (`recordType: "business"`) | Field | Type | Description | |---|---|---| | `slug` | string | Business domain slug (e.g. `amazon.com`) | | `name` | string | Business name | | `website` | string | Business website URL | | `logoUrl` | string | Logo image URL | | `overallRating` | float | Average rating (0–5) | | `reviewCount` | integer | Total number of reviews | | `categories` | string[] | Business categories | | `sourceUrl` | string | SmartCustomer page URL | | `recordType` | string | Always `"business"` | | `scrapedAt` | string | UTC ISO timestamp | #### Review Records (`recordType: "review"`) | Field | Type | Description | |---|---|---| | `reviewId` | integer | Review ID | | `businessSlug` | string | Business domain slug | | `rating` | float | Review star rating (1–5) | | `title` | string | Review headline | | `body` | string | Review text | | `datePublished` | string | Date published | | `authorName` | string | Reviewer name | | `authorUsername` | string | Reviewer SmartCustomer username | | `authorUrl` | string | Reviewer profile URL | | `sourceUrl` | string | Review URL | | `recordType` | string | Always `"review"` | | `scrapedAt` | string | UTC ISO timestamp | ### Example Inputs **Search restaurants in New York:** ```json { "mode": "searchBusinesses", "query": "restaurant", "city": "New York", "maxItems": 20 } ```` **Get reviews for Amazon:** ```json { "mode": "getReviews", "businessDomains": ["amazon.com"], "maxItems": 50 } ``` **Get business profiles:** ```json { "mode": "getBusinessDetails", "businessDomains": ["amazon.com", "walmart.com", "target.com"], "maxItems": 10 } ``` ### Data Source SmartCustomer.com is a consumer review aggregation platform. All data is publicly accessible without authentication. Reviews and business profiles are served as HTML with structured JSON-LD data (Schema.org). ### FAQs **Q: Do I need an API key?** A: No. SmartCustomer.com provides public access to all review data without authentication. **Q: How many reviews can I get per business?** A: SmartCustomer paginates reviews — each page contains up to 20 reviews. The scraper auto-paginates up to `maxItems`. **Q: What is the `businessDomains` format?** A: Use the domain slug as it appears in SmartCustomer URLs, e.g., for `https://www.smartcustomer.com/reviews/amazon.com`, the slug is `amazon.com`. **Q: Can I filter by minimum rating?** A: Yes. Set `minRating` to 1–5 to filter out lower-rated results. **Q: Are reviews real-time?** A: Reviews are fetched live from SmartCustomer at the time of each run. # Actor input Schema ## `mode` (type: `string`): What to scrape: search for businesses by name/category/city, get reviews for specific business domains, or fetch full business profiles. ## `query` (type: `string`): Keyword to search for (mode=searchBusinesses). E.g. 'restaurant', 'plumber', 'amazon'. Leave empty to browse by category only. ## `category` (type: `string`): Filter businesses by category slug (mode=searchBusinesses). E.g. 'shopping', 'food-drink', 'travel'. ## `city` (type: `string`): Filter businesses by city name (mode=searchBusinesses). E.g. 'New York', 'Los Angeles'. ## `state` (type: `string`): Filter businesses by state name (mode=searchBusinesses). E.g. 'California', 'Texas'. ## `businessDomains` (type: `array`): List of business domain slugs for getReviews or getBusinessDetails mode. E.g. \['amazon.com', 'walmart.com']. ## `minRating` (type: `integer`): Only include results with an overall rating at or above this value (1-5). ## `maxItems` (type: `integer`): Maximum number of records to emit. ## Actor input object example ```json { "mode": "searchBusinesses", "query": "restaurant", "maxItems": 100 } ``` # Actor output Schema ## `results` (type: `string`): Dataset containing scraped SmartCustomer business profiles and reviews. # API You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup. ## JavaScript example ```javascript import { ApifyClient } from 'apify-client'; // Initialize the ApifyClient with your Apify API token // Replace the '' with your token const client = new ApifyClient({ token: '', }); // Prepare Actor input const input = { "mode": "searchBusinesses", "query": "restaurant", "maxItems": 100 }; // Run the Actor and wait for it to finish const run = await client.actor("crawlerbros/smartcustomer-reviews-scraper").call(input); // Fetch and print Actor results from the run's dataset (if any) console.log('Results from dataset'); console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`); const { items } = await client.dataset(run.defaultDatasetId).listItems(); items.forEach((item) => { console.dir(item); }); // 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs ``` ## Python example ```python from apify_client import ApifyClient # Initialize the ApifyClient with your Apify API token # Replace '' with your token. client = ApifyClient("") # Prepare the Actor input run_input = { "mode": "searchBusinesses", "query": "restaurant", "maxItems": 100, } # Run the Actor and wait for it to finish run = client.actor("crawlerbros/smartcustomer-reviews-scraper").call(run_input=run_input) # Fetch and print Actor results from the run's dataset (if there are any) print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"]) for item in client.dataset(run["defaultDatasetId"]).iterate_items(): print(item) # 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start ``` ## CLI example ```bash echo '{ "mode": "searchBusinesses", "query": "restaurant", "maxItems": 100 }' | apify call crawlerbros/smartcustomer-reviews-scraper --silent --output-dataset ``` ## MCP server setup ```json { "mcpServers": { "apify": { "command": "npx", "args": [ "mcp-remote", "https://mcp.apify.com/?tools=crawlerbros/smartcustomer-reviews-scraper", "--header", "Authorization: Bearer " ] } } } ``` ## OpenAPI specification ```json { "openapi": "3.0.1", "info": { "title": "SmartCustomer Reviews Scraper", "description": "Scrape SmartCustomer.com - search businesses, get reviews, and fetch full business profiles. 200M+ public reviews across 130K+ businesses.", "version": "1.0", "x-build-id": "gwEyBUDI9AaMP5wdf" }, "servers": [ { "url": "https://api.apify.com/v2" } ], "paths": { "/acts/crawlerbros~smartcustomer-reviews-scraper/run-sync-get-dataset-items": { "post": { "operationId": "run-sync-get-dataset-items-crawlerbros-smartcustomer-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } }, "/acts/crawlerbros~smartcustomer-reviews-scraper/runs": { "post": { "operationId": "runs-sync-crawlerbros-smartcustomer-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor and returns information about the initiated run in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/runsResponseSchema" } } } } } } }, "/acts/crawlerbros~smartcustomer-reviews-scraper/run-sync": { "post": { "operationId": "run-sync-crawlerbros-smartcustomer-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } } }, "components": { "schemas": { "inputSchema": { "type": "object", "required": [ "mode" ], "properties": { "mode": { "title": "Mode", "enum": [ "searchBusinesses", "getReviews", "getBusinessDetails" ], "type": "string", "description": "What to scrape: search for businesses by name/category/city, get reviews for specific business domains, or fetch full business profiles.", "default": "searchBusinesses" }, "query": { "title": "Search query", "type": "string", "description": "Keyword to search for (mode=searchBusinesses). E.g. 'restaurant', 'plumber', 'amazon'. Leave empty to browse by category only." }, "category": { "title": "Category filter", "enum": [ "", "art-design", "beauty", "clothing-fashion", "computers-technology", "cryptocurrency", "education", "electronics", "finance", "food-drink", "gambling", "gaming", "health", "home-garden", "jobs-employment", "legal", "news", "pets", "real-estate", "reference", "relationships", "restaurants", "shopping", "sports", "travel" ], "type": "string", "description": "Filter businesses by category slug (mode=searchBusinesses). E.g. 'shopping', 'food-drink', 'travel'." }, "city": { "title": "City filter", "type": "string", "description": "Filter businesses by city name (mode=searchBusinesses). E.g. 'New York', 'Los Angeles'." }, "state": { "title": "State filter", "type": "string", "description": "Filter businesses by state name (mode=searchBusinesses). E.g. 'California', 'Texas'." }, "businessDomains": { "title": "Business domains", "type": "array", "description": "List of business domain slugs for getReviews or getBusinessDetails mode. E.g. ['amazon.com', 'walmart.com'].", "items": { "type": "string" } }, "minRating": { "title": "Minimum rating", "minimum": 1, "maximum": 5, "type": "integer", "description": "Only include results with an overall rating at or above this value (1-5)." }, "maxItems": { "title": "Max items", "minimum": 1, "maximum": 10000, "type": "integer", "description": "Maximum number of records to emit.", "default": 100 } } }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } } } } } } } } } ```