# Zendesk App Marketplace Scraper (`crawlerbros/zendesk-marketplace-scraper`) Actor

Scrape apps from the Zendesk App Marketplace with search by keyword, browse by category, or fetch specific apps by ID.

- **URL**: https://apify.com/crawlerbros/zendesk-marketplace-scraper.md
- **Developed by:** [Crawler Bros](https://apify.com/crawlerbros) (community)
- **Categories:** Developer tools, Automation, Other
- **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, 7 bookmarks
- **User rating**: 5.00 out of 5 stars

## Pricing

from $3.00 / 1,000 results

This Actor is paid per event and usage. You are charged both the fixed price for specific events and for Apify platform usage.
Since this Actor supports Apify Store discounts, the price gets lower the higher subscription plan you have.

Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event

## What's an Apify Actor?

Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.
Actors are written with capital "A".

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.
The best way to integrate Actors is as follows.

In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js.md):

```bash
npm install apify-client
```

In Python projects, use official [Python client library](https://docs.apify.com/api/client/python.md):

```bash
pip install apify-client
```

In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md):

````bash
# MacOS / Linux
curl -fsSL https://apify.com/install-cli.sh | bash
# Windows
irm https://apify.com/install-cli.ps1 | iex
```bash

In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/platform/integrations/mcp.md).

If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md).

For usage examples, see the [API](#api) section below.

For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt).


# README

## Zendesk App Marketplace Scraper

Scrape app data from the [Zendesk App Marketplace](https://www.zendesk.com/marketplace/apps) — the official store for Zendesk platform integrations covering customer service, CRM, analytics, and more. No authentication required.

### Features

- **Search by keyword** — find apps matching any query (e.g. "crm", "analytics", "chat")
- **Browse by category** — list apps in a specific category (Agent Productivity, AI & Bots, Reporting, etc.)
- **Fetch by App ID** — retrieve one or more specific apps by their numeric ID
- **Rich output** — ratings, installs, author details, categories, pricing, screenshots, and more

### Input

| Field | Type | Description |
|-------|------|-------------|
| `mode` | select | `search` (default), `byCategory`, or `byAppId` |
| `searchQuery` | string | Keyword to search (mode=search) |
| `categoryId` | select | Category ID to browse (mode=byCategory) |
| `appIds` | array | List of numeric app IDs (mode=byAppId) |
| `maxItems` | integer | Max apps to return (1–500, default 20) |
| `proxyConfiguration` | proxy | Optional Apify proxy |

#### Available Categories

| ID | Name |
|----|------|
| 50 | AI and Bots |
| 51 | Contact Center |
| 52 | Messaging |
| 54 | Reporting and Analytics |
| 57 | CRM and Marketing |
| 58 | IT and HR |
| 59 | Knowledge and Content Management |
| 61 | eComm and Payments |
| 64 | Agent Productivity |
| 65 | WEM |

#### Example Input — Search

```json
{
  "mode": "search",
  "searchQuery": "crm",
  "maxItems": 20
}
````

#### Example Input — Browse by Category

```json
{
  "mode": "byCategory",
  "categoryId": 54,
  "maxItems": 50
}
```

#### Example Input — Fetch by App ID

```json
{
  "mode": "byAppId",
  "appIds": [12345, 67890]
}
```

### Output

Each item in the dataset contains:

| Field | Type | Description |
|-------|------|-------------|
| `appId` | integer | Zendesk app ID |
| `name` | string | App name |
| `shortDescription` | string | Short app description |
| `longDescription` | string | Full description |
| `author` | string | Author/developer name |
| `authorUrl` | string | Author website |
| `categories` | array | List of category names |
| `pricingModel` | string | Pricing model (Free, Paid, etc.) |
| `rating` | number | Average rating (0–5) |
| `ratingCount` | integer | Number of ratings |
| `installs` | integer | Install count |
| `iconUrl` | string | App icon URL |
| `screenshotUrls` | array | App screenshot URLs |
| `url` | string | App marketplace page URL |
| `supportUrl` | string | Support URL |
| `version` | string | App version |
| `updatedDate` | string | Last update date (ISO 8601) |
| `recordType` | string | Always `"app"` |
| `scrapedAt` | string | Scrape timestamp (ISO 8601) |

#### Example Output

```json
{
  "appId": 12345,
  "name": "Salesforce for Zendesk",
  "author": "Salesforce",
  "categories": ["CRM and Marketing"],
  "pricingModel": "Free",
  "rating": 4.2,
  "installs": 5000,
  "url": "https://www.zendesk.com/marketplace/apps/12345",
  "recordType": "app",
  "scrapedAt": "2024-01-01T00:00:00+00:00"
}
```

### FAQs

**Does this require authentication?**
No. The Zendesk App Marketplace has a public API that requires no login or API key.

**What categories are available?**
AI and Bots, Contact Center, Messaging, Reporting and Analytics, CRM and Marketing, IT and HR, Knowledge and Content Management, eComm and Payments, Agent Productivity, WEM.

**How do I find an app's ID?**
Visit the app's marketplace page; the numeric ID is part of the URL (e.g. `/marketplace/apps/12345-salesforce`).

**What is the data rate limit?**
The public API is rate-limited per IP. For large scrapes (200+), enable Apify proxy to rotate IPs.

# Actor input Schema

## `mode` (type: `string`):

Choose how to find apps: search by keyword, browse by category, or fetch specific apps by ID.

## `searchQuery` (type: `string`):

Keyword to search for apps (used when mode=search).

## `categoryId` (type: `string`):

Category ID to browse (used when mode=byCategory). Numeric ID or display name. IDs: 50=AI and Bots, 51=Contact Center, 52=Messaging, 54=Reporting and Analytics, 57=CRM and Marketing, 58=IT and HR, 59=Knowledge and Content Management, 61=eComm and Payments, 64=Agent Productivity, 65=WEM.

## `category` (type: `string`):

Category display name to browse by (used when mode=byCategory). E.g. 'Productivity', 'IT & Project Management', 'CRM'. Maps to the corresponding category ID.

## `appIds` (type: `array`):

List of Zendesk app IDs (integers) to fetch (used when mode=byAppId).

## `maxItems` (type: `integer`):

Maximum number of apps to return (1–500).

## `proxyConfiguration` (type: `object`):

Optional Apify proxy for requests.

## Actor input object example

```json
{
  "mode": "search",
  "searchQuery": "crm",
  "categoryId": "64",
  "category": "Productivity",
  "appIds": [],
  "maxItems": 20,
  "proxyConfiguration": {
    "useApifyProxy": false
  }
}
```

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {
    "mode": "search",
    "searchQuery": "crm",
    "categoryId": "64",
    "category": "Productivity",
    "appIds": [],
    "maxItems": 20,
    "proxyConfiguration": {
        "useApifyProxy": false
    }
};

// Run the Actor and wait for it to finish
const run = await client.actor("crawlerbros/zendesk-marketplace-scraper").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = {
    "mode": "search",
    "searchQuery": "crm",
    "categoryId": "64",
    "category": "Productivity",
    "appIds": [],
    "maxItems": 20,
    "proxyConfiguration": { "useApifyProxy": False },
}

# Run the Actor and wait for it to finish
run = client.actor("crawlerbros/zendesk-marketplace-scraper").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"])
for item in client.dataset(run["defaultDatasetId"]).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{
  "mode": "search",
  "searchQuery": "crm",
  "categoryId": "64",
  "category": "Productivity",
  "appIds": [],
  "maxItems": 20,
  "proxyConfiguration": {
    "useApifyProxy": false
  }
}' |
apify call crawlerbros/zendesk-marketplace-scraper --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "command": "npx",
            "args": [
                "mcp-remote",
                "https://mcp.apify.com/?tools=crawlerbros/zendesk-marketplace-scraper",
                "--header",
                "Authorization: Bearer <YOUR_API_TOKEN>"
            ]
        }
    }
}

```

## OpenAPI specification

```json
{
    "openapi": "3.0.1",
    "info": {
        "title": "Zendesk App Marketplace Scraper",
        "description": "Scrape apps from the Zendesk App Marketplace with search by keyword, browse by category, or fetch specific apps by ID.",
        "version": "0.1",
        "x-build-id": "cnVWnIFAwmlXGtjIT"
    },
    "servers": [
        {
            "url": "https://api.apify.com/v2"
        }
    ],
    "paths": {
        "/acts/crawlerbros~zendesk-marketplace-scraper/run-sync-get-dataset-items": {
            "post": {
                "operationId": "run-sync-get-dataset-items-crawlerbros-zendesk-marketplace-scraper",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK"
                    }
                }
            }
        },
        "/acts/crawlerbros~zendesk-marketplace-scraper/runs": {
            "post": {
                "operationId": "runs-sync-crawlerbros-zendesk-marketplace-scraper",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor and returns information about the initiated run in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK",
                        "content": {
                            "application/json": {
                                "schema": {
                                    "$ref": "#/components/schemas/runsResponseSchema"
                                }
                            }
                        }
                    }
                }
            }
        },
        "/acts/crawlerbros~zendesk-marketplace-scraper/run-sync": {
            "post": {
                "operationId": "run-sync-crawlerbros-zendesk-marketplace-scraper",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK"
                    }
                }
            }
        }
    },
    "components": {
        "schemas": {
            "inputSchema": {
                "type": "object",
                "properties": {
                    "mode": {
                        "title": "Scraping Mode",
                        "enum": [
                            "search",
                            "byCategory",
                            "byAppId",
                            "byId"
                        ],
                        "type": "string",
                        "description": "Choose how to find apps: search by keyword, browse by category, or fetch specific apps by ID.",
                        "default": "search"
                    },
                    "searchQuery": {
                        "title": "Search Query",
                        "type": "string",
                        "description": "Keyword to search for apps (used when mode=search)."
                    },
                    "categoryId": {
                        "title": "Category ID",
                        "type": "string",
                        "description": "Category ID to browse (used when mode=byCategory). Numeric ID or display name. IDs: 50=AI and Bots, 51=Contact Center, 52=Messaging, 54=Reporting and Analytics, 57=CRM and Marketing, 58=IT and HR, 59=Knowledge and Content Management, 61=eComm and Payments, 64=Agent Productivity, 65=WEM."
                    },
                    "category": {
                        "title": "Category Name",
                        "type": "string",
                        "description": "Category display name to browse by (used when mode=byCategory). E.g. 'Productivity', 'IT & Project Management', 'CRM'. Maps to the corresponding category ID."
                    },
                    "appIds": {
                        "title": "App IDs",
                        "type": "array",
                        "description": "List of Zendesk app IDs (integers) to fetch (used when mode=byAppId)."
                    },
                    "maxItems": {
                        "title": "Max Items",
                        "minimum": 1,
                        "maximum": 500,
                        "type": "integer",
                        "description": "Maximum number of apps to return (1–500).",
                        "default": 20
                    },
                    "proxyConfiguration": {
                        "title": "Proxy Configuration",
                        "type": "object",
                        "description": "Optional Apify proxy for requests."
                    }
                }
            },
            "runsResponseSchema": {
                "type": "object",
                "properties": {
                    "data": {
                        "type": "object",
                        "properties": {
                            "id": {
                                "type": "string"
                            },
                            "actId": {
                                "type": "string"
                            },
                            "userId": {
                                "type": "string"
                            },
                            "startedAt": {
                                "type": "string",
                                "format": "date-time",
                                "example": "2025-01-08T00:00:00.000Z"
                            },
                            "finishedAt": {
                                "type": "string",
                                "format": "date-time",
                                "example": "2025-01-08T00:00:00.000Z"
                            },
                            "status": {
                                "type": "string",
                                "example": "READY"
                            },
                            "meta": {
                                "type": "object",
                                "properties": {
                                    "origin": {
                                        "type": "string",
                                        "example": "API"
                                    },
                                    "userAgent": {
                                        "type": "string"
                                    }
                                }
                            },
                            "stats": {
                                "type": "object",
                                "properties": {
                                    "inputBodyLen": {
                                        "type": "integer",
                                        "example": 2000
                                    },
                                    "rebootCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "restartCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "resurrectCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "computeUnits": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            },
                            "options": {
                                "type": "object",
                                "properties": {
                                    "build": {
                                        "type": "string",
                                        "example": "latest"
                                    },
                                    "timeoutSecs": {
                                        "type": "integer",
                                        "example": 300
                                    },
                                    "memoryMbytes": {
                                        "type": "integer",
                                        "example": 1024
                                    },
                                    "diskMbytes": {
                                        "type": "integer",
                                        "example": 2048
                                    }
                                }
                            },
                            "buildId": {
                                "type": "string"
                            },
                            "defaultKeyValueStoreId": {
                                "type": "string"
                            },
                            "defaultDatasetId": {
                                "type": "string"
                            },
                            "defaultRequestQueueId": {
                                "type": "string"
                            },
                            "buildNumber": {
                                "type": "string",
                                "example": "1.0.0"
                            },
                            "containerUrl": {
                                "type": "string"
                            },
                            "usage": {
                                "type": "object",
                                "properties": {
                                    "ACTOR_COMPUTE_UNITS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_WRITES": {
                                        "type": "integer",
                                        "example": 1
                                    },
                                    "KEY_VALUE_STORE_LISTS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_INTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_EXTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_RESIDENTIAL_TRANSFER_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_SERPS": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            },
                            "usageTotalUsd": {
                                "type": "number",
                                "example": 0.00005
                            },
                            "usageUsd": {
                                "type": "object",
                                "properties": {
                                    "ACTOR_COMPUTE_UNITS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_WRITES": {
                                        "type": "number",
                                        "example": 0.00005
                                    },
                                    "KEY_VALUE_STORE_LISTS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_INTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_EXTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_RESIDENTIAL_TRANSFER_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_SERPS": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            }
                        }
                    }
                }
            }
        }
    }
}
```
