# Capterra Software Reviews Scraper (`cryptosignals/capterra-scraper`) Actor

Scrape Capterra software listings — extract product name, overall rating, review count, pricing, vendor name, and category. Ideal for SaaS competitive intelligence, software market research, and vendor benchmarking. No API key required.

- **URL**: https://apify.com/cryptosignals/capterra-scraper.md
- **Developed by:** [Web Data Labs](https://apify.com/cryptosignals) (community)
- **Categories:** Marketing
- **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, NaN bookmarks
- **User rating**: No ratings yet

## Pricing

$5.00 / 1,000 result scrapeds

This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events.

Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event

## What's an Apify Actor?

Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.
Actors are written with capital "A".

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.
The best way to integrate Actors is as follows.

In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js.md):

```bash
npm install apify-client
```

In Python projects, use official [Python client library](https://docs.apify.com/api/client/python.md):

```bash
pip install apify-client
```

In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md):

````bash
# MacOS / Linux
curl -fsSL https://apify.com/install-cli.sh | bash
# Windows
irm https://apify.com/install-cli.ps1 | iex
```bash

In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/platform/integrations/mcp.md).

If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md).

For usage examples, see the [API](#api) section below.

For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt).


# README

## Capterra Software Reviews Scraper

Extract structured software listings from **Capterra** — the Gartner-owned B2B software discovery site with 2M+ verified reviews across 100K+ products. Pull product names, vendor info, ratings, review counts, pricing tiers, and category data into clean JSON, ready for sales intelligence, competitive research, or market analysis pipelines.

No accounts, no manual copy-paste, no fragile CSS selectors to maintain. Pass a category slug, get back structured records.

### Why this actor

Capterra is one of the most-cited sources for B2B SaaS buying decisions. If you sell software, your prospects research you on Capterra before talking to sales. If you buy software, Capterra is where you shortlist vendors. Programmatic access turns that signal into a dataset.

**Use cases:**

- **Sales intelligence** — surface every vendor in a category (e.g. all 400+ CRM platforms), enrich your TAM list, and prioritize outreach by review volume.
- **Competitive analysis** — track ratings, review counts, and pricing posture for your competitors over time.
- **Market research** — quantify category density, average ratings, and pricing distribution before launching a new product.
- **Lead generation** — extract vendors in adjacent categories for partnership and integration outreach.
- **Investor research** — benchmark portfolio companies against the full Capterra category landscape.

### Features

- Scrape any Capterra category by slug (`crm-software`, `project-management-software`, `accounting-software`, etc.)
- Extracts software name, vendor name, overall rating, review count, starting price, category, listing URL, and short description
- Pagination handled automatically — pull up to 500 listings per run
- Residential US proxy network included (no proxy setup on your side)
- Reliable card extraction that survives layout changes
- Outputs Apify dataset format — export as JSON, CSV, Excel, or stream via API

### Input

```json
{
  "category": "crm-software",
  "maxResults": 100
}
````

| Field | Type | Required | Description |
|---|---|---|---|
| `category` | string | yes | Capterra category slug. Examples: `crm-software`, `project-management-software`, `accounting-software`, `email-marketing-software`, `help-desk-software`. |
| `maxResults` | integer | no | Maximum listings to extract. Default 50, range 1–500. Free tier returns up to 5 per run; upgrade to a paid Apify plan for full results. |

### Output

Each item in the dataset:

```json
{
  "software_name": "HubSpot CRM",
  "vendor_name": "HubSpot",
  "rating": 4.5,
  "review_count": 4123,
  "price_info": "Starting from $0/month",
  "category": "crm-software",
  "listing_url": "https://www.capterra.com/p/175800/HubSpot-CRM/",
  "description": "HubSpot CRM has everything you need to organize, track, and build better relationships with leads and customers.",
  "scraped_at": "2026-05-05T12:34:56.000Z"
}
```

| Field | Type | Description |
|---|---|---|
| `software_name` | string | Product display name |
| `vendor_name` | string | Publisher / parent company |
| `rating` | number | Capterra overall rating (0.0–5.0) |
| `review_count` | integer | Total reviews on Capterra at scrape time |
| `price_info` | string | Starting price line (e.g. `Starting from $25/month`, `Free`, `Contact vendor`) |
| `category` | string | Echoed input category slug |
| `listing_url` | string | Canonical Capterra product URL |
| `description` | string | Vendor-supplied tagline / short description (≤500 chars) |
| `scraped_at` | string | ISO-8601 timestamp |

### Run via API

**curl:**

```bash
curl -X POST "https://api.apify.com/v2/acts/webdatalabs~capterra-scraper/runs?token=YOUR_APIFY_TOKEN" \
  -H 'Content-Type: application/json' \
  -d '{
    "category": "crm-software",
    "maxResults": 100
  }'
```

**Python (apify-client):**

```python
from apify_client import ApifyClient

client = ApifyClient("YOUR_APIFY_TOKEN")

run = client.actor("webdatalabs/capterra-scraper").call(run_input={
    "category": "project-management-software",
    "maxResults": 200,
})

for item in client.dataset(run["defaultDatasetId"]).iterate_items():
    print(item["software_name"], item["rating"], item["review_count"])
```

**Node.js (apify-client):**

```javascript
import { ApifyClient } from 'apify-client';

const client = new ApifyClient({ token: 'YOUR_APIFY_TOKEN' });

const run = await client.actor('webdatalabs/capterra-scraper').call({
    category: 'accounting-software',
    maxResults: 100,
});

const { items } = await client.dataset(run.defaultDatasetId).listItems();
console.log(items);
```

### Pricing

Pay-per-event (PPE). You're only charged for successful results, not for runs that error out or return nothing. Predictable cost, no idle compute fees. See the **Pricing** tab on the actor page for current rates.

The **free tier** returns up to 5 listings per run so you can validate the output shape before scaling. Upgrade to any Apify paid plan ($49+/month) for unlimited results.

### Common categories to try

- `crm-software` — Sales & customer ops platforms
- `project-management-software` — Asana, Monday, ClickUp, Jira class
- `accounting-software` — QuickBooks, Xero, FreshBooks class
- `email-marketing-software` — Mailchimp, Klaviyo, ActiveCampaign class
- `help-desk-software` — Zendesk, Freshdesk, Intercom class
- `human-resources-software` — BambooHR, Gusto, Rippling class
- `marketing-automation-software` — HubSpot, Marketo, Pardot class
- `live-chat-software` — Intercom, Drift, Olark class

Browse all categories at `https://www.capterra.com/categories/`.

### FAQ

**Does this scrape individual reviews?** No — this actor returns the category listing index (one record per product). For full review text and reviewer profiles, use our companion actor `webdatalabs/capterra-reviews-scraper`.

**How fresh is the data?** Each run hits Capterra live — there's no cache. The `scraped_at` field tells you exactly when the snapshot was taken.

**Can I run this on a schedule?** Yes. Use Apify Schedules to run daily or weekly and pipe results to your warehouse via webhook, S3, or BigQuery integration.

**What if I need a category that's not in the examples?** Any slug from `capterra.com/categories/` works. If unsure, drop the slug from a Capterra URL — `capterra.com/marketing-automation-software/` → `marketing-automation-software`.

**Do I need proxies?** No. Residential US proxies are bundled. Just pass input and run.

### Support & feedback

Open an issue on the actor page or contact us at hustler@curlship.com. Feature requests and category suggestions welcome.

### New to Apify? Start here

Sign up for Apify through [this link](https://apify.com?fpr=yw6md3) to get $5 free credits and run this actor end-to-end on the house.

# Actor input Schema

## `category` (type: `string`):

Capterra category slug (e.g. crm-software, project-management-software)

## `maxResults` (type: `integer`):

Maximum number of software listings to scrape

## Actor input object example

```json
{
  "category": "crm-software",
  "maxResults": 50
}
```

# Actor output Schema

## `dataset` (type: `string`):

No description

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {};

// Run the Actor and wait for it to finish
const run = await client.actor("cryptosignals/capterra-scraper").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = {}

# Run the Actor and wait for it to finish
run = client.actor("cryptosignals/capterra-scraper").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"])
for item in client.dataset(run["defaultDatasetId"]).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{}' |
apify call cryptosignals/capterra-scraper --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "command": "npx",
            "args": [
                "mcp-remote",
                "https://mcp.apify.com/?tools=cryptosignals/capterra-scraper",
                "--header",
                "Authorization: Bearer <YOUR_API_TOKEN>"
            ]
        }
    }
}

```

## OpenAPI specification

```json
{
    "openapi": "3.0.1",
    "info": {
        "title": "Capterra Software Reviews Scraper",
        "description": "Scrape Capterra software listings — extract product name, overall rating, review count, pricing, vendor name, and category. Ideal for SaaS competitive intelligence, software market research, and vendor benchmarking. No API key required.",
        "version": "1.0",
        "x-build-id": "RFFHlFEgUGQxnSput"
    },
    "servers": [
        {
            "url": "https://api.apify.com/v2"
        }
    ],
    "paths": {
        "/acts/cryptosignals~capterra-scraper/run-sync-get-dataset-items": {
            "post": {
                "operationId": "run-sync-get-dataset-items-cryptosignals-capterra-scraper",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK"
                    }
                }
            }
        },
        "/acts/cryptosignals~capterra-scraper/runs": {
            "post": {
                "operationId": "runs-sync-cryptosignals-capterra-scraper",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor and returns information about the initiated run in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK",
                        "content": {
                            "application/json": {
                                "schema": {
                                    "$ref": "#/components/schemas/runsResponseSchema"
                                }
                            }
                        }
                    }
                }
            }
        },
        "/acts/cryptosignals~capterra-scraper/run-sync": {
            "post": {
                "operationId": "run-sync-cryptosignals-capterra-scraper",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK"
                    }
                }
            }
        }
    },
    "components": {
        "schemas": {
            "inputSchema": {
                "type": "object",
                "required": [
                    "category"
                ],
                "properties": {
                    "category": {
                        "title": "Category slug",
                        "type": "string",
                        "description": "Capterra category slug (e.g. crm-software, project-management-software)",
                        "default": "crm-software"
                    },
                    "maxResults": {
                        "title": "Max results",
                        "minimum": 1,
                        "maximum": 500,
                        "type": "integer",
                        "description": "Maximum number of software listings to scrape",
                        "default": 50
                    }
                }
            },
            "runsResponseSchema": {
                "type": "object",
                "properties": {
                    "data": {
                        "type": "object",
                        "properties": {
                            "id": {
                                "type": "string"
                            },
                            "actId": {
                                "type": "string"
                            },
                            "userId": {
                                "type": "string"
                            },
                            "startedAt": {
                                "type": "string",
                                "format": "date-time",
                                "example": "2025-01-08T00:00:00.000Z"
                            },
                            "finishedAt": {
                                "type": "string",
                                "format": "date-time",
                                "example": "2025-01-08T00:00:00.000Z"
                            },
                            "status": {
                                "type": "string",
                                "example": "READY"
                            },
                            "meta": {
                                "type": "object",
                                "properties": {
                                    "origin": {
                                        "type": "string",
                                        "example": "API"
                                    },
                                    "userAgent": {
                                        "type": "string"
                                    }
                                }
                            },
                            "stats": {
                                "type": "object",
                                "properties": {
                                    "inputBodyLen": {
                                        "type": "integer",
                                        "example": 2000
                                    },
                                    "rebootCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "restartCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "resurrectCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "computeUnits": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            },
                            "options": {
                                "type": "object",
                                "properties": {
                                    "build": {
                                        "type": "string",
                                        "example": "latest"
                                    },
                                    "timeoutSecs": {
                                        "type": "integer",
                                        "example": 300
                                    },
                                    "memoryMbytes": {
                                        "type": "integer",
                                        "example": 1024
                                    },
                                    "diskMbytes": {
                                        "type": "integer",
                                        "example": 2048
                                    }
                                }
                            },
                            "buildId": {
                                "type": "string"
                            },
                            "defaultKeyValueStoreId": {
                                "type": "string"
                            },
                            "defaultDatasetId": {
                                "type": "string"
                            },
                            "defaultRequestQueueId": {
                                "type": "string"
                            },
                            "buildNumber": {
                                "type": "string",
                                "example": "1.0.0"
                            },
                            "containerUrl": {
                                "type": "string"
                            },
                            "usage": {
                                "type": "object",
                                "properties": {
                                    "ACTOR_COMPUTE_UNITS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_WRITES": {
                                        "type": "integer",
                                        "example": 1
                                    },
                                    "KEY_VALUE_STORE_LISTS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_INTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_EXTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_RESIDENTIAL_TRANSFER_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_SERPS": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            },
                            "usageTotalUsd": {
                                "type": "number",
                                "example": 0.00005
                            },
                            "usageUsd": {
                                "type": "object",
                                "properties": {
                                    "ACTOR_COMPUTE_UNITS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_WRITES": {
                                        "type": "number",
                                        "example": 0.00005
                                    },
                                    "KEY_VALUE_STORE_LISTS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_INTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_EXTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_RESIDENTIAL_TRANSFER_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_SERPS": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            }
                        }
                    }
                }
            }
        }
    }
}
```