# Track negative App Store and Google Play reviews

**Use case:** 

Pulls the latest Spotify reviews from both stores in the US, UK and France: rating, title, text, app version and developer replies, with a free summary showing the rating by version and by country and the recurring complaints in 1-2 star reviews. Swap in your own app (name, App Store ID or Play package) and schedule it with a monitor name to get every new negative review in Slack or Telegram.

## Input

```json
{
  "apps": [
    "com.spotify.music",
    "id324684580"
  ],
  "stores": [
    "appstore",
    "googleplay"
  ],
  "countries": [
    "us",
    "gb",
    "fr"
  ],
  "allCountries": false,
  "maxReviewsPerCountry": 20,
  "sortBy": "newest",
  "includeAppDetails": true,
  "includeSummary": true,
  "includeReviewerNames": false,
  "alertMaxRating": 2,
  "maxNotifications": 30
}
```

## Output

```json
{
  "store": {
    "label": "Store",
    "format": "string"
  },
  "appName": {
    "label": "App name",
    "format": "string"
  },
  "country": {
    "label": "Country",
    "format": "string"
  },
  "rating": {
    "label": "Rating",
    "format": "number"
  },
  "title": {
    "label": "Title",
    "format": "string"
  },
  "text": {
    "label": "Text",
    "format": "string"
  },
  "version": {
    "label": "Version",
    "format": "string"
  },
  "date": {
    "label": "Date",
    "format": "string"
  },
  "helpfulCount": {
    "label": "Helpful count",
    "format": "number"
  },
  "developerReply": {
    "label": "Developer reply",
    "format": "string"
  },
  "url": {
    "label": "Url",
    "format": "string"
  }
}
```

## About this Actor

This example demonstrates how to use [App Store Reviews Scraper + Google Play Reviews (All Countries)](https://apify.com/euroscrape/app-reviews.md) with a specific input configuration. Visit the [Actor detail page](https://apify.com/euroscrape/app-reviews.md) to learn more, explore other use cases, and run it yourself.


## How to integrate an Actor?

This Task's input is already configured above. Use it as-is rather than inventing a new one.

Do not guess an integration path. Every one of them is in the agent quickstart at https://apify.com/agents.md: the Apify MCP server, Agent Skills with the Apify CLI, the JavaScript and Python clients, the REST API, and the account-free path for an agent with no human to sign in. It also carries the rule on stating cost before the first paid run.

For full API examples (JavaScript, Python, CLI, MCP, OpenAPI), see this Task's Actor page: https://apify.com/euroscrape/app-reviews.md

Each client library has reference documentation the quickstart does not restate: [JavaScript/TypeScript](https://docs.apify.com/api/client/js/docs.md) (`npm install apify-client`) and [Python](https://docs.apify.com/api/client/python/docs.md) (`pip install apify-client`).