# \[Residential Proxy] Trustpilot Reviews Scraper (`fetchcraft/trustpilot-reviews-scraper`) Actor REQUIRES APIFY RESIDENTIAL PROXY (Starter+ plan). Trustpilot blocks all datacenter IPs. Returns TrustScore, total review count, rating distribution, verified status, and up to 200 recent reviews per company with rating, snippet, date, country, and verified-purchase flag. - **URL**: https://apify.com/fetchcraft/trustpilot-reviews-scraper.md - **Developed by:** [Emily Ward](https://apify.com/fetchcraft) (community) - **Categories:** Business, Marketing, Lead generation - **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, NaN bookmarks - **User rating**: No ratings yet ## Pricing $50.00 / 1,000 trustpilot company scrapeds This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events. Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event ## What's an Apify Actor? Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases. In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours, and optionally produces a well-defined JSON output, datasets with results, or files in key-value store. In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server. Actors are written with capital "A". ## How to integrate an Actor? If asked about integration, you help developers integrate Actors into their projects. You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready. The best way to integrate Actors is as follows. In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js.md): ```bash npm install apify-client ``` In Python projects, use official [Python client library](https://docs.apify.com/api/client/python.md): ```bash pip install apify-client ``` In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md): ````bash # MacOS / Linux curl -fsSL https://apify.com/install-cli.sh | bash # Windows irm https://apify.com/install-cli.ps1 | iex ```bash In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/platform/integrations/mcp.md). If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md). For usage examples, see the [API](#api) section below. For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt). # README ## Trustpilot Reviews Scraper ![Trustpilot Reviews Scraper - Ratings + Recent Reviews](https://ai-sales-personalizer.vercel.app/og/trustpilot-reviews-scraper.png) > **Requires Apify Residential proxy.** Trustpilot blocks all datacenter IPs (including Apify's free datacenter proxy). The actor automatically routes through Apify's Residential proxy group, which is included on Starter ($49/mo) and above. On free plans the actor will return HTTP 403 errors. Add Residential proxy to your plan: https://apify.com/proxy/residential Pulls Trustpilot ratings + recent reviews for any company. Returns: - Overall TrustScore (out of 5) and total review count - Rating distribution (how many 1-star, 2-star, etc.) - Whether the company is Trustpilot-verified - Up to 200 recent reviews per company (default 25), each with: rating, title, snippet, date, verified status, reviewer country - The canonical Trustpilot URL ### Why use this - **B2B sales prospecting**: research a prospect's customer sentiment before the call. The 1-star reviews tell you the real objections their customers hit. - **Competitor monitoring**: track competitor reputation week over week. Alert on rating drops. - **Due diligence**: surface common complaints + praise before signing with a vendor. ### Input A list of company domains (e.g. `hubspot.com`) or full Trustpilot URLs. Slug lookups happen automatically. ```json { "companies": ["amazon.com", "hubspot.com", "shopify.com"], "max_reviews_per_company": 25, "min_review_rating": 1, "preview": false } ```` ### Pricing - **Pay per company.** US$0.05 per company analysed. - Preview mode runs the first company free. - Number of reviews fetched per company does not change the price. ### Output One dataset record per company: ```json { "company_domain": "amazon.com", "trustpilot_url": "https://www.trustpilot.com/review/amazon.com", "overall_score": 1.8, "total_reviews": 24593, "verified_company": false, "rating_distribution": { "1": 12000, "2": 4500, "3": 1200, "4": 1800, "5": 5093 }, "recent_review_count": 25, "recent_reviews": [ { "rating": 1, "title": "Worst customer service", "snippet": "After 3 hours on chat...", "date": "2026-05-28", "reviewer_country": "US", "verified_purchase": false } ], "scraped_at": "2026-05-30T22:25:00Z" } ``` ### Pairs well with - **[ai-sales-personalizer](https://apify.com/fetchcraft/ai-sales-personalizer)**: Reference recurring review themes in outreach to that company. $0.10 to $0.20 per lead. - **[saas-spend-scanner](https://apify.com/fetchcraft/saas-spend-scanner)**: Find which SaaS the negative reviewers are using. $0.01 to $0.03 per site. - **[contact-details-extractor](https://apify.com/fetchcraft/contact-details-extractor)**: Pull customer-service emails for outreach about competing service. $0.01 per site. ### Integrations This actor works out of the box with every Apify-supported integration: - **API**: call via Apify API or any official SDK (Python, JavaScript, PHP, .NET). Returns a clean dataset URL. - **Schedule**: set a daily, weekly, or custom cron cadence in Apify Console. Combine with `notification` for fresh feeds. - **Webhooks**: wire `ACTOR.RUN.SUCCEEDED` to Slack, Discord, Zapier, Make, n8n, Pipedream, or any HTTPS endpoint. - **MCP**: this actor is discoverable through Apify's hosted MCP server at `mcp.apify.com` for Claude, Cursor, Cline, Windsurf, and other MCP clients. - **n8n / Make / Zapier**: native HTTP-Request integration. Trigger the actor on schedule, pipe results to Google Sheets, Airtable, your CRM, or any database. ### Try it free Every Apify user gets **$5/month in free platform credits** (around 250 events at this actor's per-event price). Run preview mode first to confirm output shape before scaling. New to Apify? [Sign up here](https://apify.com/sign-up?fpr=fetchcraft) to get free credits on signup. ### What's New - 2026-06-03: Metadata, categories, and SEO refreshed. Latest version live on Apify Store. ### Last Updated 2026-06-03 # Actor input Schema ## `companies` (type: `array`): List of company domains (e.g. 'amazon.com') or full Trustpilot URLs (e.g. 'https://www.trustpilot.com/review/amazon.com'). Slug lookups happen automatically. ## `max_reviews_per_company` (type: `integer`): How many recent reviews to extract per company. Apify charges per company, not per review. Default 25, max 200. ## `min_review_rating` (type: `integer`): Skip reviews below this star rating. Set to 4 to extract only positive reviews; 1 to keep everything (default). ## `preview` (type: `boolean`): Run only the first company without charging. Use to verify output shape before bulk runs. ## Actor input object example ```json { "companies": [ "amazon.com", "hubspot.com", "shopify.com", "stripe.com" ], "max_reviews_per_company": 25, "min_review_rating": 1, "preview": false } ``` # API You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup. ## JavaScript example ```javascript import { ApifyClient } from 'apify-client'; // Initialize the ApifyClient with your Apify API token // Replace the '' with your token const client = new ApifyClient({ token: '', }); // Prepare Actor input const input = { "companies": [ "amazon.com", "hubspot.com", "shopify.com", "stripe.com" ] }; // Run the Actor and wait for it to finish const run = await client.actor("fetchcraft/trustpilot-reviews-scraper").call(input); // Fetch and print Actor results from the run's dataset (if any) console.log('Results from dataset'); console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`); const { items } = await client.dataset(run.defaultDatasetId).listItems(); items.forEach((item) => { console.dir(item); }); // 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs ``` ## Python example ```python from apify_client import ApifyClient # Initialize the ApifyClient with your Apify API token # Replace '' with your token. client = ApifyClient("") # Prepare the Actor input run_input = { "companies": [ "amazon.com", "hubspot.com", "shopify.com", "stripe.com", ] } # Run the Actor and wait for it to finish run = client.actor("fetchcraft/trustpilot-reviews-scraper").call(run_input=run_input) # Fetch and print Actor results from the run's dataset (if there are any) print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"]) for item in client.dataset(run["defaultDatasetId"]).iterate_items(): print(item) # 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start ``` ## CLI example ```bash echo '{ "companies": [ "amazon.com", "hubspot.com", "shopify.com", "stripe.com" ] }' | apify call fetchcraft/trustpilot-reviews-scraper --silent --output-dataset ``` ## MCP server setup ```json { "mcpServers": { "apify": { "command": "npx", "args": [ "mcp-remote", "https://mcp.apify.com/?tools=fetchcraft/trustpilot-reviews-scraper", "--header", "Authorization: Bearer " ] } } } ``` ## OpenAPI specification ```json { "openapi": "3.0.1", "info": { "title": "[Residential Proxy] Trustpilot Reviews Scraper", "description": "REQUIRES APIFY RESIDENTIAL PROXY (Starter+ plan). Trustpilot blocks all datacenter IPs. Returns TrustScore, total review count, rating distribution, verified status, and up to 200 recent reviews per company with rating, snippet, date, country, and verified-purchase flag.", "version": "0.1", "x-build-id": "0US3OhoA3sVXAF2dB" }, "servers": [ { "url": "https://api.apify.com/v2" } ], "paths": { "/acts/fetchcraft~trustpilot-reviews-scraper/run-sync-get-dataset-items": { "post": { "operationId": "run-sync-get-dataset-items-fetchcraft-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } }, "/acts/fetchcraft~trustpilot-reviews-scraper/runs": { "post": { "operationId": "runs-sync-fetchcraft-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor and returns information about the initiated run in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/runsResponseSchema" } } } } } } }, "/acts/fetchcraft~trustpilot-reviews-scraper/run-sync": { "post": { "operationId": "run-sync-fetchcraft-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } } }, "components": { "schemas": { "inputSchema": { "type": "object", "required": [ "companies" ], "properties": { "companies": { "title": "Company domains or Trustpilot URLs", "type": "array", "description": "List of company domains (e.g. 'amazon.com') or full Trustpilot URLs (e.g. 'https://www.trustpilot.com/review/amazon.com'). Slug lookups happen automatically.", "default": [ "amazon.com", "hubspot.com", "shopify.com" ], "items": { "type": "string" } }, "max_reviews_per_company": { "title": "Max recent reviews per company", "minimum": 0, "maximum": 200, "type": "integer", "description": "How many recent reviews to extract per company. Apify charges per company, not per review. Default 25, max 200.", "default": 25 }, "min_review_rating": { "title": "Minimum review rating to include", "minimum": 1, "maximum": 5, "type": "integer", "description": "Skip reviews below this star rating. Set to 4 to extract only positive reviews; 1 to keep everything (default).", "default": 1 }, "preview": { "title": "Preview mode (1 company, not charged)", "type": "boolean", "description": "Run only the first company without charging. Use to verify output shape before bulk runs.", "default": false } } }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } } } } } } } } } ```