# 2GIS Negative Review and Complaint Monitor

**Use case:** 

A 2GIS complaint monitor like this one pulls only the low-rated, written reviews for a place, the two-star-and-below feedback where customers explain what went wrong. Rating-only entries are excluded so every result is real complaint text. Built for a business owner or reputation agency who needs the reasons behind a slipping average, the recurring issue that keeps dragging the rating down.

## Input

```json
{
  "firmIds": [
    "4504127912651411"
  ],
  "urls": [],
  "sortBy": "date_edited",
  "maxRating": 2,
  "withTextOnly": true,
  "maxItemsPerFirm": 25,
  "includeRawData": false,
  "proxyConfiguration": {
    "useApifyProxy": true
  }
}
```

## Output

```json
{
  "authorName": {
    "label": "Reviewer",
    "format": "string"
  },
  "rating": {
    "label": "Rating",
    "format": "number"
  },
  "text": {
    "label": "Review",
    "format": "string"
  },
  "replyText": {
    "label": "Business reply",
    "format": "string"
  },
  "replyAuthor": {
    "label": "Replied by",
    "format": "string"
  },
  "replyDate": {
    "label": "Reply date",
    "format": "string"
  }
}
```

## About this Actor

This example demonstrates how to use [2GIS Reviews Scraper: Отзывы 2ГИС](https://apify.com/getascraper/2gis-reviews-scraper.md) with a specific input configuration. Visit the [Actor detail page](https://apify.com/getascraper/2gis-reviews-scraper.md) to learn more, explore other use cases, and run it yourself.


## How to integrate an Actor?

This Task's input is already configured above. Use it as-is rather than inventing a new one.

Do not guess an integration path. Every one of them is in the agent quickstart at https://apify.com/agents.md: the Apify MCP server, Agent Skills with the Apify CLI, the JavaScript and Python clients, the REST API, and the account-free path for an agent with no human to sign in. It also carries the rule on stating cost before the first paid run.

For full API examples (JavaScript, Python, CLI, MCP, OpenAPI), see this Task's Actor page: https://apify.com/getascraper/2gis-reviews-scraper.md

Each client library has reference documentation the quickstart does not restate: [JavaScript/TypeScript](https://docs.apify.com/api/client/js/docs.md) (`npm install apify-client`) and [Python](https://docs.apify.com/api/client/python/docs.md) (`pip install apify-client`).