# Capterra Software Reviews Export

**Use case:** 

Export Capterra software reviews from Capterra product pages. Enter a software product name and get one record per review: reviewer name, job title, industry, usage duration, review title, date, overall rating, ease of use, customer service, features, value for money, recommend score and review text. Use it for software research and vendor comparison. Download JSON, CSV or Excel, or schedule it.

## Input

```json
{
  "company_name": "Salesforce Sales Cloud",
  "itemLimit": 18711,
  "proxyConfiguration": {
    "useApifyProxy": true,
    "apifyProxyGroups": [
      "RESIDENTIAL"
    ]
  }
}
```

## Output

```json
{
  "reviewer_name": {
    "label": "Reviewer name",
    "format": "string"
  },
  "job_title": {
    "label": "Job title",
    "format": "string"
  },
  "industry": {
    "label": "Industry",
    "format": "string"
  },
  "usage_duration": {
    "label": "Usage duration",
    "format": "string"
  },
  "review_title": {
    "label": "Review title",
    "format": "string"
  },
  "review_date": {
    "label": "Review date",
    "format": "string"
  },
  "overall_rating": {
    "label": "Overall rating",
    "format": "string"
  },
  "ease_of_use": {
    "label": "Ease of use",
    "format": "string"
  },
  "customer_service": {
    "label": "Customer service",
    "format": "string"
  },
  "features": {
    "label": "Features",
    "format": "string"
  },
  "value_for_money": {
    "label": "Value for money",
    "format": "string"
  },
  "likelihood_to_recommend": {
    "label": "Likelihood to recommend",
    "format": "string"
  },
  "review_text": {
    "label": "Review text",
    "format": "string"
  },
  "pros": {
    "label": "Pros",
    "format": "string"
  },
  "cons": {
    "label": "Cons",
    "format": "string"
  },
  "review_source": {
    "label": "Review source",
    "format": "string"
  }
}
```

## How it works

### 1. Sign up on Apify or log in

The Capterra Reviews Scraper Actor is ready to run with the inputs already set for "Capterra Software Reviews Export". [Sign up or log in](https://console.apify.com/create-task-from-example/jMASMZD0scFnUEVmK) and you'll land in Apify Console with a copy of this exact task.

### 2. Start the "Capterra Software Reviews Export" task

The Capterra Reviews Scraper Actor will start running based on the input automatically. You can also change all the input fields, like company name, item limit, and more, to match your specific use case.

### 3. Receive the "Capterra Software Reviews Export" output

Monitor the progress in real time. You will be notified as soon as your dataset is complete and ready for review. Each result includes data such as reviewer name, job title, industry, and more.

### 4. Integrate into your workflow

The final output is delivered in JSON, CSV, or Excel format, ready to be plugged into your workflow. You can also [run the "Capterra Software Reviews Export" task via API](https://apify.com/getdataforme/capterra-reviews-scraper-bulk.md).

## FAQ

### What data does this task return?

One record per review: reviewer name, job title, industry, usage duration, review title, date, overall rating and ease of use. Other fields are included in the export.

### Which input fields can I change?

Change company_name to set what is scraped, and itemLimit to cap how many reviews are collected.

### How many reviews can I collect?

Set itemLimit to the number you need. This task is set to 10 to keep runs short; the Actor default is 10.

### Which formats can I export the results in?

The dataset can be downloaded as JSON, CSV, Excel, HTML, XML or RSS, or read through the Apify API.

### Do I need an account or a proxy?

No account or login details are needed in the input. The task uses Apify residential proxy, already set in the input.

## About this Actor

This example demonstrates how to use [Capterra Reviews Scraper](https://apify.com/getdataforme/capterra-reviews-scraper-bulk.md) with a specific input configuration. Visit the [Actor detail page](https://apify.com/getdataforme/capterra-reviews-scraper-bulk.md) to learn more, explore other use cases, and run it yourself.


## How to integrate an Actor?

This Task's input is already configured above. Use it as-is rather than inventing a new one.

Do not guess an integration path. Every one of them is in the agent quickstart at https://apify.com/agents.md: the Apify MCP server, Agent Skills with the Apify CLI, the JavaScript and Python clients, the REST API, and the account-free path for an agent with no human to sign in. It also carries the rule on stating cost before the first paid run.

For full API examples (JavaScript, Python, CLI, MCP, OpenAPI), see this Task's Actor page: https://apify.com/getdataforme/capterra-reviews-scraper-bulk.md

Each client library has reference documentation the quickstart does not restate: [JavaScript/TypeScript](https://docs.apify.com/api/client/js/docs.md) (`npm install apify-client`) and [Python](https://docs.apify.com/api/client/python/docs.md) (`pip install apify-client`).