# Capterra Reviews Scraper Goat (`goat255/capterra-reviews-scraper`) Actor Scrape Capterra software reviews by product URL or id without a login. Full review text (pros, cons, overall comments, advice), all five rating dimensions, recommendation score, reviewer profile (job title, industry, company size, time used), incentive flag, and vendor responses. Walks. - **URL**: https://apify.com/goat255/capterra-reviews-scraper.md - **Developed by:** [Goutam Soni](https://apify.com/goat255) (community) - **Categories:** Automation, Lead generation, Business - **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, 0 bookmarks - **User rating**: No ratings yet ## Pricing from $6.70 / 1,000 review scrapeds This Actor is paid per event and usage. You are charged both the fixed price for specific events and for Apify platform usage. Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event ## What's an Apify Actor? Actors are web data automations that power AI and operations. They run on the Apify platform to scrape websites, process data, connect APIs, and automate workflows. In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours, and optionally produces a well-defined JSON output, datasets with results, or files in key-value store. In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server. Actors are written with capital "A". ## How to integrate an Actor? If asked about integration, you help developers integrate Actors into their projects. You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready. The best way to integrate Actors is as follows. In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js/docs.md): ```bash npm install apify-client ``` In Python projects, use official [Python client library](https://docs.apify.com/api/client/python/docs.md): ```bash pip install apify-client ``` In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md): ````bash # MacOS / Linux curl -fsSL https://apify.com/install-cli.sh | bash # Windows irm https://apify.com/install-cli.ps1 | iex ```bash In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/integrations/mcp.md). If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md). For usage examples, see the [API](#api) section below. For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt). # README ## Capterra Reviews Scraper Extract public software reviews from Capterra product pages without a login. Give it one or more product links (or numeric product ids) and it returns clean, structured review rows: full review text, every rating dimension, the reviewer's profile, and any vendor response. Pagination is walked automatically up to the limit you set. ### What it does - **Full review text** for each review: the headline, the pros, the cons, the overall comments, and any advice to other buyers. - **All rating dimensions** per review: overall, ease of use, functionality, customer support, value for money, and the recommendation score. - **Reviewer profile**: name as shown, job title, industry, company size, and how long they used the product, plus whether the reviewer is verified. - **Buyer context** where present: alternatives considered, what they switched from, and reasons for choosing. - **Vendor responses** attached to a review when the vendor has replied. No account, no password, no API key. Give it products and it returns one clean row per review. ### Input | Field | Type | Description | |---|---|---| | `productUrls` | array | Capterra product pages to pull reviews from. Paste the product or reviews link, or just the numeric product id. | | `maxReviewsPerProduct` | integer | Cap on reviews returned per product. Default 100. Pagination is walked across as many pages as needed to reach this. | | `concurrency` | integer | How many products to process in parallel. Default 5. | | `proxyConfig` | object | Apify proxy. Residential is the default and the recommended option for reliable results. | #### Example input ```json { "productUrls": [ "https://www.capterra.com/p/135003/Acme-Co/reviews/", "186596" ], "maxReviewsPerProduct": 200 } ```` You can pass any mix of full URLs and bare product ids. ### Output Each review row: ```json { "reviewId": "Capterra___0000000", "productId": "135003", "productName": "Acme Co", "reviewerName": "Jane D.", "jobTitle": "Operations Manager", "industry": "Computer Software", "companySize": "51-200 employees", "timeUsedProduct": "2+ years", "verifiedReviewer": true, "overallRating": 4.5, "easeOfUseRating": 4, "functionalityRating": 5, "customerSupportRating": 4, "valueForMoneyRating": 4, "recommendationRating": 9, "title": "A solid fit for our team", "pros": "Clean interface and easy onboarding for new hires.", "cons": "Notifications can get noisy on larger teams.", "comments": "Overall it has improved how our team collaborates day to day.", "adviceToOthers": "Set up your channels early.", "reasonsForChoosing": [], "switchingReasons": [], "alternativesConsidered": [], "switchedFrom": [], "reviewerImage": "https://example.com/avatar.jpg", "writtenOn": "2026-04-07", "incentivized": true, "vendorResponse": null, "reviewUrl": "https://www.capterra.com/p/135003/Acme-Co/reviews/" } ``` ### Notes - Ratings reflect the values shown at scrape time. - `maxReviewsPerProduct` walks as many pages as needed to reach your target, then stops. - `incentivized` is true when the reviewer received a nominal thank-you incentive for an honest review. - A placeholder slug in the URL is fine. `https://www.capterra.com/p/135003/product/reviews/` resolves to the same product as the full named link. ### Use cases - Build a competitive feature and sentiment picture from real buyer reviews. - Track rating trends and recurring pros and cons for a product over time. - Feed structured review text into your own analysis, dashboards, or models. To improve our actors we collect anonymized usage telemetry (run stats and input patterns). No personal account data is collected. # Actor input Schema ## `productUrls` (type: `array`): Capterra product pages to pull reviews from. Paste the product or reviews URL, or just the numeric product id. Example: https://www.capterra.com/p/135003/Acme-Co/reviews/, https://www.capterra.com/p/135003/Acme-Co/, or 135003. ## `maxReviewsPerProduct` (type: `integer`): Cap on reviews returned per product. Pagination is walked across multiple pages (25 per page) until this is reached or the product runs out of reviews. ## `concurrency` (type: `integer`): How many products to process in parallel. Higher is faster but puts more load on proxies. ## `proxyConfig` (type: `object`): Apify proxy. RESIDENTIAL is the default and required for reliable results. ## Actor input object example ```json { "productUrls": [ "135003" ], "maxReviewsPerProduct": 100, "concurrency": 5, "proxyConfig": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ] } } ``` # Actor output Schema ## `reviews` (type: `string`): No description # API You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup. ## JavaScript example ```javascript import { ApifyClient } from 'apify-client'; // Initialize the ApifyClient with your Apify API token // Replace the '' with your token const client = new ApifyClient({ token: '', }); // Prepare Actor input const input = { "productUrls": [ "135003" ], "proxyConfig": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ] } }; // Run the Actor and wait for it to finish const run = await client.actor("goat255/capterra-reviews-scraper").call(input); // Fetch and print Actor results from the run's dataset (if any) console.log('Results from dataset'); console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`); const { items } = await client.dataset(run.defaultDatasetId).listItems(); items.forEach((item) => { console.dir(item); }); // 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs ``` ## Python example ```python from apify_client import ApifyClient # Initialize the ApifyClient with your Apify API token # Replace '' with your token. client = ApifyClient("") # Prepare the Actor input run_input = { "productUrls": ["135003"], "proxyConfig": { "useApifyProxy": True, "apifyProxyGroups": ["RESIDENTIAL"], }, } # Run the Actor and wait for it to finish run = client.actor("goat255/capterra-reviews-scraper").call(run_input=run_input) # Fetch and print Actor results from the run's dataset (if there are any) print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"]) for item in client.dataset(run["defaultDatasetId"]).iterate_items(): print(item) # 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start ``` ## CLI example ```bash echo '{ "productUrls": [ "135003" ], "proxyConfig": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ] } }' | apify call goat255/capterra-reviews-scraper --silent --output-dataset ``` ## MCP server setup ```json { "mcpServers": { "apify": { "command": "npx", "args": [ "mcp-remote", "https://mcp.apify.com/?tools=goat255/capterra-reviews-scraper", "--header", "Authorization: Bearer " ] } } } ``` ## OpenAPI specification ```json { "openapi": "3.0.1", "info": { "title": "Capterra Reviews Scraper Goat", "description": "Scrape Capterra software reviews by product URL or id without a login. Full review text (pros, cons, overall comments, advice), all five rating dimensions, recommendation score, reviewer profile (job title, industry, company size, time used), incentive flag, and vendor responses. Walks.", "version": "0.1", "x-build-id": "pcar53TsSxgjGRrpz" }, "servers": [ { "url": "https://api.apify.com/v2" } ], "paths": { "/acts/goat255~capterra-reviews-scraper/run-sync-get-dataset-items": { "post": { "operationId": "run-sync-get-dataset-items-goat255-capterra-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } }, "/acts/goat255~capterra-reviews-scraper/runs": { "post": { "operationId": "runs-sync-goat255-capterra-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor and returns information about the initiated run in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/runsResponseSchema" } } } } } } }, "/acts/goat255~capterra-reviews-scraper/run-sync": { "post": { "operationId": "run-sync-goat255-capterra-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } } }, "components": { "schemas": { "inputSchema": { "type": "object", "required": [ "productUrls" ], "properties": { "productUrls": { "title": "Product URLs or IDs", "type": "array", "description": "Capterra product pages to pull reviews from. Paste the product or reviews URL, or just the numeric product id. Example: https://www.capterra.com/p/135003/Acme-Co/reviews/, https://www.capterra.com/p/135003/Acme-Co/, or 135003.", "default": [ "__healthcheck__" ], "items": { "type": "string" } }, "maxReviewsPerProduct": { "title": "Max reviews per product", "minimum": 1, "maximum": 50000, "type": "integer", "description": "Cap on reviews returned per product. Pagination is walked across multiple pages (25 per page) until this is reached or the product runs out of reviews.", "default": 100 }, "concurrency": { "title": "Concurrency", "minimum": 1, "maximum": 20, "type": "integer", "description": "How many products to process in parallel. Higher is faster but puts more load on proxies.", "default": 5 }, "proxyConfig": { "title": "Proxy configuration", "type": "object", "description": "Apify proxy. RESIDENTIAL is the default and required for reliable results.", "default": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ] } } } }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } } } } } } } } } ```