# Export Capterra reviews to CSV, Excel or JSON

**Use case:** 

Export a product's Capterra reviews into a file for Excel or Google Sheets, one row per review with the date, overall and sub-ratings, pros, cons, reviewer role and company size, and the vendor's reply when there is one. Download the run's dataset as CSV, Excel or JSON. This example exports the 100 newest reviews of Zoom Workplace. Raise the limit for every review. $1 per 1,000 reviews.

## Input

```json
{
  "startUrls": [
    "https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/"
  ],
  "maxReviewsPerProduct": 100,
  "sortBy": "newest",
  "starRatings": [],
  "onlyNewSinceLastRun": false,
  "productSummary": false,
  "compareProducts": false,
  "maxConcurrency": 5,
  "proxyConfiguration": {
    "useApifyProxy": true,
    "apifyProxyGroups": [
      "RESIDENTIAL"
    ]
  }
}
```

## Output

```json
{
  "status": {
    "label": "Status"
  },
  "productName": {
    "label": "Product"
  },
  "rating": {
    "label": "Rating",
    "format": "number"
  },
  "title": {
    "label": "Title"
  },
  "pros": {
    "label": "Pros"
  },
  "cons": {
    "label": "Cons"
  },
  "overall": {
    "label": "Overall"
  },
  "reviewDate": {
    "label": "Date"
  },
  "reviewerJobTitle": {
    "label": "Reviewer role"
  },
  "reviewerIndustry": {
    "label": "Industry"
  },
  "reviewerCompanySize": {
    "label": "Company size"
  },
  "isIncentivized": {
    "label": "Incentivized",
    "format": "boolean"
  },
  "vendorResponse": {
    "label": "Vendor response",
    "format": "object"
  },
  "productUrl": {
    "label": "Product URL",
    "format": "link"
  },
  "message": {
    "label": "Note"
  }
}
```

## How it works

### 1. Sign up on Apify or log in

The Capterra Reviews Scraper Actor is ready to run with the inputs already set for "Export Capterra reviews to CSV, Excel or JSON". [Sign up or log in](https://console.apify.com/create-task-from-example/dL5CL8yhQUTCGb6jG) and you'll land in Apify Console with a copy of this exact task.

### 2. Start the "Export Capterra reviews to CSV, Excel or JSON" task

The Capterra Reviews Scraper Actor will start running based on the input automatically. You can also change all the input fields, like product urls, max reviews per product, and more, to match your specific use case.

### 3. Receive the "Export Capterra reviews to CSV, Excel or JSON" output

Monitor the progress in real time. You will be notified as soon as your dataset is complete and ready for review. Each result includes data such as status, product, rating, and more.

### 4. Integrate into your workflow

The final output is delivered in JSON, CSV, or Excel format, ready to be plugged into your workflow. You can also [run the "Export Capterra reviews to CSV, Excel or JSON" task via API](https://apify.com/heyitsgautham/software-reviews-scraper.md).

## About this Actor

This example demonstrates how to use [Capterra Reviews Scraper](https://apify.com/heyitsgautham/software-reviews-scraper.md) with a specific input configuration. Visit the [Actor detail page](https://apify.com/heyitsgautham/software-reviews-scraper.md) to learn more, explore other use cases, and run it yourself.


## How to integrate an Actor?

This Task's input is already configured above. Use it as-is rather than inventing a new one.

Do not guess an integration path. Every one of them is in the agent quickstart at https://apify.com/agents.md: the Apify MCP server, Agent Skills with the Apify CLI, the JavaScript and Python clients, the REST API, and the account-free path for an agent with no human to sign in. It also carries the rule on stating cost before the first paid run.

For full API examples (JavaScript, Python, CLI, MCP, OpenAPI), see this Task's Actor page: https://apify.com/heyitsgautham/software-reviews-scraper.md

Each client library has reference documentation the quickstart does not restate: [JavaScript/TypeScript](https://docs.apify.com/api/client/js/docs.md) (`npm install apify-client`) and [Python](https://docs.apify.com/api/client/python/docs.md) (`pip install apify-client`).