# Trustpilot Reviews Scraper — Ratings, Text & Replies (`hipersoft/trustpilot-reviews-scraper`) Actor Scrape Trustpilot reviews and company ratings by company domain or Trustpilot URL: star rating, title, text, reviewer name & country, verification, date, company reply, plus company TrustScore and total reviews. No login. - **URL**: https://apify.com/hipersoft/trustpilot-reviews-scraper.md - **Developed by:** [hiper soft](https://apify.com/hipersoft) (community) - **Categories:** Lead generation, E-commerce - **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, 0 bookmarks - **User rating**: No ratings yet ## Pricing Pay per event This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events. Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event ## What's an Apify Actor? Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases. In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours, and optionally produces a well-defined JSON output, datasets with results, or files in key-value store. In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server. Actors are written with capital "A". ## How to integrate an Actor? If asked about integration, you help developers integrate Actors into their projects. You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready. The best way to integrate Actors is as follows. In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js.md): ```bash npm install apify-client ``` In Python projects, use official [Python client library](https://docs.apify.com/api/client/python.md): ```bash pip install apify-client ``` In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md): ````bash # MacOS / Linux curl -fsSL https://apify.com/install-cli.sh | bash # Windows irm https://apify.com/install-cli.ps1 | iex ```bash In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/platform/integrations/mcp.md). If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md). For usage examples, see the [API](#api) section below. For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt). # README ## Trustpilot Reviews Scraper — Ratings, Text & Replies Collect Trustpilot reviews at scale. Give the Actor company domains (or Trustpilot review URLs) and it returns every review — **star rating, title, text, reviewer name and country, verification status, dates, and the company's reply** — plus company-level **TrustScore and total review count**. No login, no API key. Great for **reputation monitoring, competitor benchmarking, voice-of-customer analysis and review datasets**. ### What you get per review | Field | Notes | |---|---| | `rating` | 1–5 stars. | | `title`, `text` | Review headline and body. | | `userName`, `userCountry`, `userReviewCount` | Reviewer identity signals. | | `verified` | Whether Trustpilot verified the review. | | `experiencedDate`, `publishedDate` | When the experience happened / was posted. | | `replyText`, `replyDate` | The company's public reply, if any. | | `companyName`, `trustScore`, `totalReviews` | Company context on every row. | | `language`, `reviewUrl` | Review language and direct link. | ### Input ```json { "companies": ["apify.com", "www.vans.com", "https://www.trustpilot.com/review/dior.co.uk"], "maxReviewsPerCompany": 0, "sortBy": "recency" } ```` - **companies** — company domains or Trustpilot review URLs, one per line. - **maxReviewsPerCompany** — cap per company (0 = all). - **sortBy** — `recency` or `relevance`. - **maxConcurrency** — companies processed in parallel. - **proxyConfiguration** — **RESIDENTIAL proxies are used by default** (Trustpilot blocks datacenter IPs). Leave as-is. ### Output (one row per review) ```json { "company": "apify.com", "companyName": "Apify", "trustScore": 4.6, "totalReviews": 218, "reviewId": "6650f1c2...", "rating": 5, "title": "Great platform", "text": "We've automated our whole pipeline…", "userName": "Jane D.", "userCountry": "US", "verified": true, "publishedDate": "2026-07-01T09:12:00Z", "replyText": "Thanks Jane!", "reviewUrl": "https://www.trustpilot.com/reviews/6650f1c2..." } ``` ### Notes Reads Trustpilot's own public consumer-site data (the same JSON its website uses). Residential proxies are used to reach it reliably. Only publicly available review data is collected; use it in line with Trustpilot's terms and applicable law. # Actor input Schema ## `companies` (type: `array`): Company domains or Trustpilot review URLs (e.g. "apify.com", "www.vans.com", "https://www.trustpilot.com/review/dior.co.uk"). One per line. ## `startUrls` (type: `array`): Alternative to "Companies": a request list of {"url": "..."} Trustpilot review URLs. ## `maxReviewsPerCompany` (type: `integer`): Cap reviews fetched per company (0 = all). ## `sortBy` (type: `string`): Review order. ## `maxConcurrency` (type: `integer`): How many companies to process in parallel. ## `proxyConfiguration` (type: `object`): Trustpilot blocks datacenter IPs, so RESIDENTIAL proxies are used by default. Leave as-is unless you have a reason to change it. ## Actor input object example ```json { "companies": [ "apify.com" ], "maxReviewsPerCompany": 0, "sortBy": "recency", "maxConcurrency": 5, "proxyConfiguration": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ] } } ``` # API You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup. ## JavaScript example ```javascript import { ApifyClient } from 'apify-client'; // Initialize the ApifyClient with your Apify API token // Replace the '' with your token const client = new ApifyClient({ token: '', }); // Prepare Actor input const input = { "companies": [ "apify.com" ] }; // Run the Actor and wait for it to finish const run = await client.actor("hipersoft/trustpilot-reviews-scraper").call(input); // Fetch and print Actor results from the run's dataset (if any) console.log('Results from dataset'); console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`); const { items } = await client.dataset(run.defaultDatasetId).listItems(); items.forEach((item) => { console.dir(item); }); // 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs ``` ## Python example ```python from apify_client import ApifyClient # Initialize the ApifyClient with your Apify API token # Replace '' with your token. client = ApifyClient("") # Prepare the Actor input run_input = { "companies": ["apify.com"] } # Run the Actor and wait for it to finish run = client.actor("hipersoft/trustpilot-reviews-scraper").call(run_input=run_input) # Fetch and print Actor results from the run's dataset (if there are any) print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"]) for item in client.dataset(run["defaultDatasetId"]).iterate_items(): print(item) # 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start ``` ## CLI example ```bash echo '{ "companies": [ "apify.com" ] }' | apify call hipersoft/trustpilot-reviews-scraper --silent --output-dataset ``` ## MCP server setup ```json { "mcpServers": { "apify": { "command": "npx", "args": [ "mcp-remote", "https://mcp.apify.com/?tools=hipersoft/trustpilot-reviews-scraper", "--header", "Authorization: Bearer " ] } } } ``` ## OpenAPI specification ```json { "openapi": "3.0.1", "info": { "title": "Trustpilot Reviews Scraper — Ratings, Text & Replies", "description": "Scrape Trustpilot reviews and company ratings by company domain or Trustpilot URL: star rating, title, text, reviewer name & country, verification, date, company reply, plus company TrustScore and total reviews. No login.", "version": "1.0", "x-build-id": "IYFCDArhnZ02pp4XV" }, "servers": [ { "url": "https://api.apify.com/v2" } ], "paths": { "/acts/hipersoft~trustpilot-reviews-scraper/run-sync-get-dataset-items": { "post": { "operationId": "run-sync-get-dataset-items-hipersoft-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } }, "/acts/hipersoft~trustpilot-reviews-scraper/runs": { "post": { "operationId": "runs-sync-hipersoft-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor and returns information about the initiated run in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/runsResponseSchema" } } } } } } }, "/acts/hipersoft~trustpilot-reviews-scraper/run-sync": { "post": { "operationId": "run-sync-hipersoft-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } } }, "components": { "schemas": { "inputSchema": { "type": "object", "properties": { "companies": { "title": "Companies", "type": "array", "description": "Company domains or Trustpilot review URLs (e.g. \"apify.com\", \"www.vans.com\", \"https://www.trustpilot.com/review/dior.co.uk\"). One per line.", "items": { "type": "string" } }, "startUrls": { "title": "Start URLs (advanced)", "type": "array", "description": "Alternative to \"Companies\": a request list of {\"url\": \"...\"} Trustpilot review URLs.", "items": { "type": "object", "required": [ "url" ], "properties": { "url": { "type": "string", "title": "URL of a web page", "format": "uri" } } } }, "maxReviewsPerCompany": { "title": "Max reviews per company", "minimum": 0, "type": "integer", "description": "Cap reviews fetched per company (0 = all).", "default": 0 }, "sortBy": { "title": "Sort by", "enum": [ "recency", "relevance" ], "type": "string", "description": "Review order.", "default": "recency" }, "maxConcurrency": { "title": "Concurrency", "minimum": 1, "maximum": 15, "type": "integer", "description": "How many companies to process in parallel.", "default": 5 }, "proxyConfiguration": { "title": "Proxy configuration", "type": "object", "description": "Trustpilot blocks datacenter IPs, so RESIDENTIAL proxies are used by default. Leave as-is unless you have a reason to change it.", "default": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ] } } } }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } } } } } } } } } ```