# Trustpilot Reviews Scraper (`jadey_orbit/trustpilot-reviews-scraper`) Actor Extract Trustpilot reviews and company profiles for any business. Fast, reliable, pay-per-result pricing. - **URL**: https://apify.com/jadey\_orbit/trustpilot-reviews-scraper.md - **Developed by:** [Matt Sparks](https://apify.com/jadey_orbit) (community) - **Categories:** Business, E-commerce - **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, 0 bookmarks - **User rating**: No ratings yet ## Pricing from $0.60 / 1,000 review scrapeds This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events. Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event ## What's an Apify Actor? Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases. In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours, and optionally produces a well-defined JSON output, datasets with results, or files in key-value store. In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server. Actors are written with capital "A". ## How to integrate an Actor? If asked about integration, you help developers integrate Actors into their projects. You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready. The best way to integrate Actors is as follows. In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js/docs.md): ```bash npm install apify-client ``` In Python projects, use official [Python client library](https://docs.apify.com/api/client/python/docs.md): ```bash pip install apify-client ``` In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md): ````bash # MacOS / Linux curl -fsSL https://apify.com/install-cli.sh | bash # Windows irm https://apify.com/install-cli.ps1 | iex ```bash In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/integrations/mcp.md). If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md). For usage examples, see the [API](#api) section below. For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt). # README ## Trustpilot Reviews Scraper Extract **Trustpilot reviews** and **company profiles** for any business in minutes. Fast, reliable, and transparently priced — you pay only for the results you actually get. ### What does Trustpilot Reviews Scraper do? Give it one or more company websites (like `wise.com`) or Trustpilot review URLs, and it returns: - ⭐ **Every review**: rating, title, full text, language, publish date, date of experience - 👤 **Reviewer details**: display name, country, number of reviews written, verification status - 💬 **Company replies**: full reply text and reply date - 🏢 **Company profile**: TrustScore, star rating, total review count, reviews in the last 12 months, categories, contact info, claimed status Reviews are scraped **newest-first**, with optional filters by **star rating** (1–5) and **review language**. ### Why use this scraper? | | This actor | Typical alternatives | |---|---|---| | Pricing | **$0.60 per 1,000 reviews**, pay-per-result | $0.75–$5.00 per 1,000, or monthly rental | | Company profile included | ✅ (optional, $0.005) | Often a separate paid actor | | Star & language filters | ✅ | Sometimes | | Handles anti-bot protection | ✅ automatically | Varies — check reviews for "blocked" complaints | | Charged when a run fails | ❌ never | Sometimes | ### Pricing Pay-per-event — no subscription, no rental fee: | Event | Price | When charged | |---|---|---| | Actor start | $0.01 | Once per run | | Review scraped | $0.0006 | Per review result ($0.60 / 1,000) | | Company profile | $0.005 | Per company profile (only if enabled) | **Example**: scraping 5,000 reviews across 10 companies ≈ $0.01 + $3.00 + $0.05 = **$3.06**. ### Input ```json { "companies": ["wise.com", "https://www.trustpilot.com/review/notion.so"], "maxReviewsPerCompany": 500, "starsFilter": ["1", "2"], "languages": "en", "includeCompanyDetails": true } ```` - **companies** — company domains or full Trustpilot review URLs, mixed freely - **maxReviewsPerCompany** — cap per company (newest first) - **starsFilter** — only reviews with these ratings (empty = all) - **languages** — a language code like `en`, `de`, `es`, or `all` - **includeCompanyDetails** — add one company-profile item per company ### Output One dataset item per review (`"type": "review"`) plus one per company (`"type": "company"`): ```json { "type": "review", "companyDomain": "wise.com", "reviewId": "6a59ea4fb78518ac264d091b", "rating": 5, "title": "Wise is amazing - highly recommended", "text": "I've used Wise for three years to send money abroad...", "language": "en", "reviewerName": "Jane D.", "reviewerCountry": "GB", "reviewerReviewCount": 12, "datePublished": "2026-07-17T10:39:43.000Z", "dateOfExperience": "2026-07-17T00:00:00.000Z", "verified": true, "companyReply": null, "reviewUrl": "https://www.trustpilot.com/reviews/6a59ea4fb78518ac264d091b" } ``` Download as **JSON, CSV, Excel, or XML**, or read it via the Apify API. ### Use it from code or AI agents - **API**: start runs and fetch datasets with the [Apify API](https://docs.apify.com/api/v2) or the JavaScript/Python clients. - **MCP**: this actor works out of the box with the [Apify MCP server](https://docs.apify.com/platform/integrations/mcp), so Claude, Cursor, and other AI agents can call it directly as a tool. - **Integrations**: pipe results to Google Sheets, Slack, webhooks, Zapier, or Make via Apify integrations. ### Common use cases - **Reputation monitoring** — track new negative reviews for your brand daily - **Competitor analysis** — compare review sentiment across competitors - **Lead generation** — find companies with poor ratings in a category - **AI/LLM pipelines** — feed real customer feedback into analysis models - **Market research** — study what customers praise or complain about in any industry ### Is it legal to scrape Trustpilot? This actor collects **only publicly available data** — the same reviews any visitor sees in a browser, with no login and no personal data beyond what reviewers chose to publish. You are responsible for using the data in compliance with applicable laws (GDPR/CCPA) and for your use case. See Apify's [ethical web scraping guide](https://blog.apify.com/is-web-scraping-legal/) for more. ### Troubleshooting & support - A company returns no results? Check the domain matches its Trustpilot profile URL (`trustpilot.com/review/`). - Runs are automatically retried on temporary blocks; you're never charged for failed runs. - Found a bug or need a feature (sorting options, date ranges, more filters)? Open an issue in the **Issues** tab — issues are typically answered within 24 hours. # Actor input Schema ## `companies` (type: `array`): Company websites (e.g. wise.com) or full Trustpilot review URLs (e.g. https://www.trustpilot.com/review/wise.com). One per line. ## `maxReviewsPerCompany` (type: `integer`): Maximum number of reviews to scrape for each company. Reviews are scraped newest-first. ## `starsFilter` (type: `array`): Only scrape reviews with these star ratings (1–5). Leave empty for all ratings. ## `languages` (type: `string`): Filter reviews by language code (e.g. en, de, es) or all for every language. ## `includeCompanyDetails` (type: `boolean`): Also output one company-profile item per company (overall rating, review count, categories, contact info). ## `proxyConfiguration` (type: `object`): Proxy settings. Apify residential proxy is recommended for reliability at scale. ## Actor input object example ```json { "companies": [ "wise.com" ], "maxReviewsPerCompany": 100, "starsFilter": [], "languages": "all", "includeCompanyDetails": true, "proxyConfiguration": { "useApifyProxy": true } } ``` # API You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup. ## JavaScript example ```javascript import { ApifyClient } from 'apify-client'; // Initialize the ApifyClient with your Apify API token // Replace the '' with your token const client = new ApifyClient({ token: '', }); // Prepare Actor input const input = { "companies": [ "wise.com" ] }; // Run the Actor and wait for it to finish const run = await client.actor("jadey_orbit/trustpilot-reviews-scraper").call(input); // Fetch and print Actor results from the run's dataset (if any) console.log('Results from dataset'); console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`); const { items } = await client.dataset(run.defaultDatasetId).listItems(); items.forEach((item) => { console.dir(item); }); // 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs ``` ## Python example ```python from apify_client import ApifyClient # Initialize the ApifyClient with your Apify API token # Replace '' with your token. client = ApifyClient("") # Prepare the Actor input run_input = { "companies": ["wise.com"] } # Run the Actor and wait for it to finish run = client.actor("jadey_orbit/trustpilot-reviews-scraper").call(run_input=run_input) # Fetch and print Actor results from the run's dataset (if there are any) print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"]) for item in client.dataset(run["defaultDatasetId"]).iterate_items(): print(item) # 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start ``` ## CLI example ```bash echo '{ "companies": [ "wise.com" ] }' | apify call jadey_orbit/trustpilot-reviews-scraper --silent --output-dataset ``` ## MCP server setup ```json { "mcpServers": { "apify": { "command": "npx", "args": [ "mcp-remote", "https://mcp.apify.com/?tools=jadey_orbit/trustpilot-reviews-scraper", "--header", "Authorization: Bearer " ] } } } ``` ## OpenAPI specification ```json { "openapi": "3.0.1", "info": { "title": "Trustpilot Reviews Scraper", "description": "Extract Trustpilot reviews and company profiles for any business. Fast, reliable, pay-per-result pricing.", "version": "0.1", "x-build-id": "8J0PL5e506aykGs1t" }, "servers": [ { "url": "https://api.apify.com/v2" } ], "paths": { "/acts/jadey_orbit~trustpilot-reviews-scraper/run-sync-get-dataset-items": { "post": { "operationId": "run-sync-get-dataset-items-jadey_orbit-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } }, "/acts/jadey_orbit~trustpilot-reviews-scraper/runs": { "post": { "operationId": "runs-sync-jadey_orbit-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor and returns information about the initiated run in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/runsResponseSchema" } } } } } } }, "/acts/jadey_orbit~trustpilot-reviews-scraper/run-sync": { "post": { "operationId": "run-sync-jadey_orbit-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } } }, "components": { "schemas": { "inputSchema": { "type": "object", "required": [ "companies" ], "properties": { "companies": { "title": "Companies", "type": "array", "description": "Company websites (e.g. wise.com) or full Trustpilot review URLs (e.g. https://www.trustpilot.com/review/wise.com). One per line.", "items": { "type": "string" } }, "maxReviewsPerCompany": { "title": "Max reviews per company", "minimum": 1, "type": "integer", "description": "Maximum number of reviews to scrape for each company. Reviews are scraped newest-first.", "default": 100 }, "starsFilter": { "title": "Filter by star rating", "type": "array", "description": "Only scrape reviews with these star ratings (1–5). Leave empty for all ratings.", "items": { "type": "string", "enum": [ "1", "2", "3", "4", "5" ], "enumTitles": [ "1 star", "2 stars", "3 stars", "4 stars", "5 stars" ] }, "default": [] }, "languages": { "title": "Review language", "type": "string", "description": "Filter reviews by language code (e.g. en, de, es) or all for every language.", "default": "all" }, "includeCompanyDetails": { "title": "Include company profile", "type": "boolean", "description": "Also output one company-profile item per company (overall rating, review count, categories, contact info).", "default": true }, "proxyConfiguration": { "title": "Proxy configuration", "type": "object", "description": "Proxy settings. Apify residential proxy is recommended for reliability at scale.", "default": { "useApifyProxy": true } } } }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } } } } } } } } } ```