# Gartner Peer Insights Scraper (`jungle_synthesizer/gartner-peer-insights-scraper`) Actor

Scrape enterprise-grade B2B software reviews from Gartner Peer Insights — verified-reviewer ratings, pros/cons, use case, reviewer role, industry, company size, and vendor responses.

- **URL**: https://apify.com/jungle\_synthesizer/gartner-peer-insights-scraper.md
- **Developed by:** [BowTiedRaccoon](https://apify.com/jungle_synthesizer) (community)
- **Categories:** Lead generation, Developer tools
- **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, 0 bookmarks
- **User rating**: No ratings yet

## Pricing

Pay per event

This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events.
Since this Actor supports Apify Store discounts, the price gets lower the higher subscription plan you have.

Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event

## What's an Apify Actor?

Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.
Actors are written with capital "A".

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.
The best way to integrate Actors is as follows.

In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js.md):

```bash
npm install apify-client
```

In Python projects, use official [Python client library](https://docs.apify.com/api/client/python.md):

```bash
pip install apify-client
```

In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md):

````bash
# MacOS / Linux
curl -fsSL https://apify.com/install-cli.sh | bash
# Windows
irm https://apify.com/install-cli.ps1 | iex
```bash

In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/platform/integrations/mcp.md).

If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md).

For usage examples, see the [API](#api) section below.

For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt).


# README

## Gartner Peer Insights Scraper

Extract verified B2B software reviews from [Gartner Peer Insights](https://www.gartner.com/reviews). Gartner is the world's leading IT research and advisory company; its Peer Insights platform hosts hundreds of thousands of verified reviews across enterprise software categories including CRM, ERP, cloud infrastructure, security, and more.

### What This Actor Does

- Accepts one or more Gartner Peer Insights product review URLs or market category URLs as input
- Scrapes verified reviewer data: role, company size, industry, star rating, review headline, and summary text
- Paginates automatically through all available review pages (5 reviews per page)
- Respects `maxItems` and `maxReviewsPerProduct` caps to control run cost

### Use Cases

- **Competitive intelligence**: Aggregate user sentiment across competing products in a category
- **Market research**: Understand adoption patterns by industry and company size
- **Product benchmarking**: Track star ratings and review themes over time
- **Sales enablement**: Surface buyer personas and pain points from verified enterprise reviewers

### Input

| Field | Type | Description |
|-------|------|-------------|
| `startUrls` | Array | Required. One or more Gartner Peer Insights URLs (product review pages or market category pages) |
| `maxItems` | Integer | Maximum total reviews to collect across all products (0 = unlimited) |
| `maxReviewsPerProduct` | Integer | Maximum reviews per product URL (0 = unlimited, default 10) |

#### Accepted URL formats

````

## Product review listing page (recommended)

https://www.gartner.com/reviews/market/<category>/vendor/<vendor>/product/<product>/reviews

## Product overview page (actor converts to /reviews automatically)

https://www.gartner.com/reviews/market/<category>/vendor/<vendor>/product/<product>

## Market category page (actor discovers all products on the page)

https://www.gartner.com/reviews/market/<category>

````

#### Example Input

```json
{
  "startUrls": [
    { "url": "https://www.gartner.com/reviews/product/salesforce-sales-cloud" }
  ],
  "maxItems": 50,
  "maxReviewsPerProduct": 25
}
````

### Output

Each item in the dataset represents a single verified review:

| Field | Type | Description |
|-------|------|-------------|
| `productName` | String | Product name (from page heading) |
| `vendorName` | String | Vendor / company name |
| `categoryName` | String | Market category (from URL slug) |
| `productUrl` | String | URL of the product review listing |
| `reviewId` | String | Stable review identifier (product URL path + page index) |
| `reviewTitle` | String | Review headline |
| `overallRating` | Number | Star rating (1.0–5.0) |
| `ratingsBreakdown` | null | Per-dimension ratings (not available on listing pages) |
| `pros` | null | Pros text (not available on listing pages) |
| `cons` | null | Cons text (not available on listing pages) |
| `useCaseSummary` | String | Main review body / use-case summary |
| `vendorResponse` | null | Vendor response (not available on listing pages) |
| `reviewerTitle` | null | Reviewer job title |
| `reviewerRole` | String | Reviewer job function / role |
| `reviewerIndustry` | String | Reviewer's industry |
| `reviewerCompanySize` | String | Reviewer's company revenue tier |
| `reviewDate` | String | Date of the review |
| `verifiedReviewer` | Boolean | Always `true` — Gartner requires reviewer verification |
| `reviewUrl` | String | URL of the product review page |
| `scrapedAt` | String | ISO 8601 timestamp when the record was scraped |

#### Example Output

```json
{
  "productName": "Salesforce Sales Cloud",
  "vendorName": "Salesforce",
  "categoryName": "Crm Customer Engagement Center",
  "productUrl": "https://www.gartner.com/reviews/product/salesforce-sales-cloud",
  "reviewId": "/reviews/product/salesforce-sales-cloud#p1-0",
  "reviewTitle": "A robust CRM with deep customization",
  "overallRating": 4.5,
  "ratingsBreakdown": null,
  "pros": null,
  "cons": null,
  "useCaseSummary": "We use Sales Cloud for pipeline management across our enterprise sales team...",
  "vendorResponse": null,
  "reviewerTitle": null,
  "reviewerRole": "Sales",
  "reviewerIndustry": "Finance",
  "reviewerCompanySize": "$1B - $3B",
  "reviewDate": "January 2025",
  "verifiedReviewer": true,
  "reviewUrl": "https://www.gartner.com/reviews/product/salesforce-sales-cloud",
  "scrapedAt": "2025-01-15T10:30:00.000Z"
}
```

### Technical Notes

- **Anti-bot**: Gartner Peer Insights is protected by Cloudflare Turnstile. This actor uses CapSolver to obtain a CF clearance cookie, then fetches all review pages using that session.
- **Proxy**: Uses residential proxies (DataImpulse) to maintain a stable IP session throughout the crawl.
- **Extraction**: Reviews are server-side rendered (Next.js SSR) — no JavaScript execution required; all data is in the initial HTML.
- **Rate**: One product is processed at a time; each page fetch reuses the same CF-cleared session.

### Limitations

- Pros/cons and per-dimension rating breakdowns are only available on individual review detail pages (not scraped by this actor — listing page data only)
- Reviewer job title is not exposed on listing pages
- Review ID is positional (page index), not a Gartner-native stable ID

# Actor input Schema

## `sp_intended_usage` (type: `string`):

Please describe how you plan to use the data extracted by this crawler.

## `sp_improvement_suggestions` (type: `string`):

Provide any feedback or suggestions for improvements.

## `sp_contact` (type: `string`):

Provide your email address so we can get in touch with you.

## `startUrls` (type: `array`):

Gartner Peer Insights product or market category URLs to scrape. Each URL should be a gartner.com/reviews product or market page.

## `maxItems` (type: `integer`):

Maximum number of reviews to scrape (0 = unlimited)

## `maxReviewsPerProduct` (type: `integer`):

Maximum number of reviews to collect per product page (0 = all pages)

## Actor input object example

```json
{
  "sp_intended_usage": "Describe your intended use...",
  "sp_improvement_suggestions": "Share your suggestions here...",
  "sp_contact": "Share your email here...",
  "startUrls": [
    {
      "url": "https://www.gartner.com/reviews/product/salesforce-sales-cloud"
    }
  ],
  "maxItems": 10,
  "maxReviewsPerProduct": 10
}
```

# Actor output Schema

## `results` (type: `string`):

No description

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {
    "sp_intended_usage": "Describe your intended use...",
    "sp_improvement_suggestions": "Share your suggestions here...",
    "sp_contact": "Share your email here...",
    "startUrls": [
        {
            "url": "https://www.gartner.com/reviews/product/salesforce-sales-cloud"
        }
    ],
    "maxItems": 10,
    "maxReviewsPerProduct": 10
};

// Run the Actor and wait for it to finish
const run = await client.actor("jungle_synthesizer/gartner-peer-insights-scraper").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = {
    "sp_intended_usage": "Describe your intended use...",
    "sp_improvement_suggestions": "Share your suggestions here...",
    "sp_contact": "Share your email here...",
    "startUrls": [{ "url": "https://www.gartner.com/reviews/product/salesforce-sales-cloud" }],
    "maxItems": 10,
    "maxReviewsPerProduct": 10,
}

# Run the Actor and wait for it to finish
run = client.actor("jungle_synthesizer/gartner-peer-insights-scraper").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"])
for item in client.dataset(run["defaultDatasetId"]).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{
  "sp_intended_usage": "Describe your intended use...",
  "sp_improvement_suggestions": "Share your suggestions here...",
  "sp_contact": "Share your email here...",
  "startUrls": [
    {
      "url": "https://www.gartner.com/reviews/product/salesforce-sales-cloud"
    }
  ],
  "maxItems": 10,
  "maxReviewsPerProduct": 10
}' |
apify call jungle_synthesizer/gartner-peer-insights-scraper --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "command": "npx",
            "args": [
                "mcp-remote",
                "https://mcp.apify.com/?tools=jungle_synthesizer/gartner-peer-insights-scraper",
                "--header",
                "Authorization: Bearer <YOUR_API_TOKEN>"
            ]
        }
    }
}

```

## OpenAPI specification

```json
{
    "openapi": "3.0.1",
    "info": {
        "title": "Gartner Peer Insights Scraper",
        "description": "Scrape enterprise-grade B2B software reviews from Gartner Peer Insights — verified-reviewer ratings, pros/cons, use case, reviewer role, industry, company size, and vendor responses.",
        "version": "0.1",
        "x-build-id": "mRFPE0agDVYwzD48d"
    },
    "servers": [
        {
            "url": "https://api.apify.com/v2"
        }
    ],
    "paths": {
        "/acts/jungle_synthesizer~gartner-peer-insights-scraper/run-sync-get-dataset-items": {
            "post": {
                "operationId": "run-sync-get-dataset-items-jungle_synthesizer-gartner-peer-insights-scraper",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK"
                    }
                }
            }
        },
        "/acts/jungle_synthesizer~gartner-peer-insights-scraper/runs": {
            "post": {
                "operationId": "runs-sync-jungle_synthesizer-gartner-peer-insights-scraper",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor and returns information about the initiated run in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK",
                        "content": {
                            "application/json": {
                                "schema": {
                                    "$ref": "#/components/schemas/runsResponseSchema"
                                }
                            }
                        }
                    }
                }
            }
        },
        "/acts/jungle_synthesizer~gartner-peer-insights-scraper/run-sync": {
            "post": {
                "operationId": "run-sync-jungle_synthesizer-gartner-peer-insights-scraper",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK"
                    }
                }
            }
        }
    },
    "components": {
        "schemas": {
            "inputSchema": {
                "type": "object",
                "required": [
                    "startUrls"
                ],
                "properties": {
                    "sp_intended_usage": {
                        "title": "What is the intended usage of this data?",
                        "minLength": 1,
                        "type": "string",
                        "description": "Please describe how you plan to use the data extracted by this crawler."
                    },
                    "sp_improvement_suggestions": {
                        "title": "How can we improve this crawler for you?",
                        "minLength": 1,
                        "type": "string",
                        "description": "Provide any feedback or suggestions for improvements."
                    },
                    "sp_contact": {
                        "title": "Contact Email",
                        "minLength": 1,
                        "type": "string",
                        "description": "Provide your email address so we can get in touch with you."
                    },
                    "startUrls": {
                        "title": "Start URLs",
                        "type": "array",
                        "description": "Gartner Peer Insights product or market category URLs to scrape. Each URL should be a gartner.com/reviews product or market page.",
                        "items": {
                            "type": "string"
                        }
                    },
                    "maxItems": {
                        "title": "Max Items",
                        "type": "integer",
                        "description": "Maximum number of reviews to scrape (0 = unlimited)"
                    },
                    "maxReviewsPerProduct": {
                        "title": "Max Reviews Per Product",
                        "type": "integer",
                        "description": "Maximum number of reviews to collect per product page (0 = all pages)"
                    }
                }
            },
            "runsResponseSchema": {
                "type": "object",
                "properties": {
                    "data": {
                        "type": "object",
                        "properties": {
                            "id": {
                                "type": "string"
                            },
                            "actId": {
                                "type": "string"
                            },
                            "userId": {
                                "type": "string"
                            },
                            "startedAt": {
                                "type": "string",
                                "format": "date-time",
                                "example": "2025-01-08T00:00:00.000Z"
                            },
                            "finishedAt": {
                                "type": "string",
                                "format": "date-time",
                                "example": "2025-01-08T00:00:00.000Z"
                            },
                            "status": {
                                "type": "string",
                                "example": "READY"
                            },
                            "meta": {
                                "type": "object",
                                "properties": {
                                    "origin": {
                                        "type": "string",
                                        "example": "API"
                                    },
                                    "userAgent": {
                                        "type": "string"
                                    }
                                }
                            },
                            "stats": {
                                "type": "object",
                                "properties": {
                                    "inputBodyLen": {
                                        "type": "integer",
                                        "example": 2000
                                    },
                                    "rebootCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "restartCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "resurrectCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "computeUnits": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            },
                            "options": {
                                "type": "object",
                                "properties": {
                                    "build": {
                                        "type": "string",
                                        "example": "latest"
                                    },
                                    "timeoutSecs": {
                                        "type": "integer",
                                        "example": 300
                                    },
                                    "memoryMbytes": {
                                        "type": "integer",
                                        "example": 1024
                                    },
                                    "diskMbytes": {
                                        "type": "integer",
                                        "example": 2048
                                    }
                                }
                            },
                            "buildId": {
                                "type": "string"
                            },
                            "defaultKeyValueStoreId": {
                                "type": "string"
                            },
                            "defaultDatasetId": {
                                "type": "string"
                            },
                            "defaultRequestQueueId": {
                                "type": "string"
                            },
                            "buildNumber": {
                                "type": "string",
                                "example": "1.0.0"
                            },
                            "containerUrl": {
                                "type": "string"
                            },
                            "usage": {
                                "type": "object",
                                "properties": {
                                    "ACTOR_COMPUTE_UNITS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_WRITES": {
                                        "type": "integer",
                                        "example": 1
                                    },
                                    "KEY_VALUE_STORE_LISTS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_INTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_EXTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_RESIDENTIAL_TRANSFER_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_SERPS": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            },
                            "usageTotalUsd": {
                                "type": "number",
                                "example": 0.00005
                            },
                            "usageUsd": {
                                "type": "object",
                                "properties": {
                                    "ACTOR_COMPUTE_UNITS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_WRITES": {
                                        "type": "number",
                                        "example": 0.00005
                                    },
                                    "KEY_VALUE_STORE_LISTS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_INTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_EXTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_RESIDENTIAL_TRANSFER_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_SERPS": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            }
                        }
                    }
                }
            }
        }
    }
}
```
