# Google Play reviews complaints: collect 1-2 star reviews

**Use case:** 

Pull only the negative Google Play reviews of an app (1 and 2 stars) to see what users complain about. Change minRating and maxRating for another star window, or swap the app to study a competitor. Each row keeps the app version, date, helpful votes and the developer's reply.

## Input

```json
{
  "apps": [
    "com.ubercab"
  ],
  "country": "us",
  "language": "en",
  "sort": "newest",
  "maxReviewsPerApp": 200,
  "minRating": 1,
  "maxRating": 2,
  "timeoutSecs": 30,
  "countries": [],
  "includeAppDetails": false
}
```

## Output

```json
{
  "store": {
    "label": "Store",
    "format": "string"
  },
  "appName": {
    "label": "App",
    "format": "string"
  },
  "rating": {
    "label": "Rating",
    "format": "integer"
  },
  "title": {
    "label": "Title",
    "format": "string"
  },
  "text": {
    "label": "Review",
    "format": "string"
  },
  "authorName": {
    "label": "Author",
    "format": "string"
  },
  "date": {
    "label": "Date",
    "format": "string"
  },
  "version": {
    "label": "App version",
    "format": "string"
  },
  "helpfulVotes": {
    "label": "Helpful votes",
    "format": "integer"
  },
  "developerReply": {
    "label": "Developer reply",
    "format": "object"
  },
  "url": {
    "label": "Link",
    "format": "string"
  },
  "errorType": {
    "label": "Error type",
    "format": "string"
  },
  "error": {
    "label": "Error",
    "format": "string"
  }
}
```

## How it works

### 1. Sign up on Apify or log in

The App Store & Google Play Reviews Scraper - Many Countries Actor is ready to run with the inputs already set for "Google Play reviews complaints: collect 1-2 star reviews". [Sign up or log in](https://console.apify.com/create-task-from-example/RdJaOaIR0qgmuDdWU) and you'll land in Apify Console with a copy of this exact task.

### 2. Start the "Google Play reviews complaints: collect 1-2 star reviews" task

The App Store & Google Play Reviews Scraper - Many Countries Actor will start running based on the input automatically. You can also change all the input fields, like apps, country, and more, to match your specific use case.

### 3. Receive the "Google Play reviews complaints: collect 1-2 star reviews" output

Monitor the progress in real time. You will be notified as soon as your dataset is complete and ready for review. Each result includes data such as store, app, rating, and more.

### 4. Integrate into your workflow

The final output is delivered in JSON, CSV, or Excel format, ready to be plugged into your workflow. You can also [run the "Google Play reviews complaints: collect 1-2 star reviews" task via API](https://apify.com/kalilfagundes.w/app-reviews-scraper.md).

## About this Actor

This example demonstrates how to use [App Store & Google Play Reviews Scraper - Many Countries](https://apify.com/kalilfagundes.w/app-reviews-scraper.md) with a specific input configuration. Visit the [Actor detail page](https://apify.com/kalilfagundes.w/app-reviews-scraper.md) to learn more, explore other use cases, and run it yourself.


## How to integrate an Actor?

This Task's input is already configured above. Use it as-is rather than inventing a new one.

Do not guess an integration path. Every one of them is in the agent quickstart at https://apify.com/agents.md: the Apify MCP server, Agent Skills with the Apify CLI, the JavaScript and Python clients, the REST API, and the account-free path for an agent with no human to sign in. It also carries the rule on stating cost before the first paid run.

For full API examples (JavaScript, Python, CLI, MCP, OpenAPI), see this Task's Actor page: https://apify.com/kalilfagundes.w/app-reviews-scraper.md

Each client library has reference documentation the quickstart does not restate: [JavaScript/TypeScript](https://docs.apify.com/api/client/js/docs.md) (`npm install apify-client`) and [Python](https://docs.apify.com/api/client/python/docs.md) (`pip install apify-client`).