# Quantas reclamações no Reclame Aqui: volume por empresa

**Use case:** 

Veja quantas reclamações cada empresa recebeu no Reclame Aqui: total em 6 meses, 12 meses e nos últimos 30 dias, junto com a nota, a % resolvida e a % respondida. Compare lojas online, bancos, operadoras ou qualquer lista de empresas e exporte para CSV ou Excel.

## Input

```json
{
  "companies": [
    "Shopee",
    "Amazon",
    "Shein",
    "Temu",
    "AliExpress"
  ],
  "maxComplaintsPerCompany": 0,
  "status": "all",
  "fullText": false,
  "includeCompanyProfile": true,
  "maxItems": 20,
  "proxyConfiguration": {
    "useApifyProxy": true,
    "apifyProxyGroups": [
      "RESIDENTIAL"
    ],
    "apifyProxyCountry": "BR"
  }
}
```

## Output

```json
{
  "name": {
    "label": "Name",
    "format": "string"
  },
  "reputation": {
    "label": "Reputation",
    "format": "string"
  },
  "score": {
    "label": "Score",
    "format": "number"
  },
  "answeredPct": {
    "label": "Answered pct",
    "format": "number"
  },
  "solvedPct": {
    "label": "Solved pct",
    "format": "number"
  },
  "dealAgainPct": {
    "label": "Deal again pct"
  },
  "avgAnswerTimeHours": {
    "label": "Avg answer time hours"
  },
  "complaints6Months": {
    "label": "Complaints6months"
  },
  "reclameAquiUrl": {
    "label": "Reclame aqui url"
  }
}
```

## How it works

### 1. Sign up on Apify or log in

The Reclame Aqui Scraper - Company Reputation & Complaints Actor is ready to run with the inputs already set for "Quantas reclamações no Reclame Aqui: volume por empresa". [Sign up or log in](https://console.apify.com/create-task-from-example/ZsMdDPK0HqaxvhxOJ) and you'll land in Apify Console with a copy of this exact task.

### 2. Start the "Quantas reclamações no Reclame Aqui: volume por empresa" task

The Reclame Aqui Scraper - Company Reputation & Complaints Actor will start running based on the input automatically. You can also change all the input fields, like empresas / companies (companies), reclamações por empresa / complaints per company (maxcomplaintspercompany), and more, to match your specific use case.

### 3. Receive the "Quantas reclamações no Reclame Aqui: volume por empresa" output

Monitor the progress in real time. You will be notified as soon as your dataset is complete and ready for review. Each result includes data such as name, reputation, score, and more.

### 4. Integrate into your workflow

The final output is delivered in JSON, CSV, or Excel format, ready to be plugged into your workflow. You can also [run the "Quantas reclamações no Reclame Aqui: volume por empresa" task via API](https://apify.com/kalilfagundes.w/reclame-aqui-scraper.md).

## About this Actor

This example demonstrates how to use [Reclame Aqui Scraper - Company Reputation & Complaints](https://apify.com/kalilfagundes.w/reclame-aqui-scraper.md) with a specific input configuration. Visit the [Actor detail page](https://apify.com/kalilfagundes.w/reclame-aqui-scraper.md) to learn more, explore other use cases, and run it yourself.


## How to integrate an Actor?

This Task's input is already configured above. Use it as-is rather than inventing a new one.

Do not guess an integration path. Every one of them is in the agent quickstart at https://apify.com/agents.md: the Apify MCP server, Agent Skills with the Apify CLI, the JavaScript and Python clients, the REST API, and the account-free path for an agent with no human to sign in. It also carries the rule on stating cost before the first paid run.

For full API examples (JavaScript, Python, CLI, MCP, OpenAPI), see this Task's Actor page: https://apify.com/kalilfagundes.w/reclame-aqui-scraper.md

Each client library has reference documentation the quickstart does not restate: [JavaScript/TypeScript](https://docs.apify.com/api/client/js/docs.md) (`npm install apify-client`) and [Python](https://docs.apify.com/api/client/python/docs.md) (`pip install apify-client`).
