# Civitatis Reviews Scraper (`knagymate/civitatis-reviews-scraper`) Actor

Extract reviews from Civitatis tours and activities at scale. Get ratings, review text, dates, traveler details, and product links in clean JSON/CSV for market research, competitor analysis, and travel sentiment tracking.

- **URL**: https://apify.com/knagymate/civitatis-reviews-scraper.md
- **Developed by:** [knagymate](https://apify.com/knagymate) (community)
- **Categories:** Travel, Developer tools, Automation
- **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, 0 bookmarks
- **User rating**: No ratings yet

## Pricing

from $2.00 / 1,000 results

This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events.
Since this Actor supports Apify Store discounts, the price gets lower the higher subscription plan you have.

Learn more: https://docs.apify.com/actors/running/actors-in-store.md#pay-per-event

## What's an Apify Actor?

Actors are web data automations that power AI and operations. They run on the Apify platform to scrape websites, process data, connect APIs, and automate workflows.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.
Actors are written with capital "A".

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.
The best way to integrate Actors is as follows.

- **AI agents and MCP clients** — the [Apify MCP server](https://docs.apify.com/integrations/mcp.md) at `https://mcp.apify.com` (remote, streamable HTTP, OAuth on first use).
- **Agentic workflows and local Actor development** — [Agent Skills](https://apify.com/.well-known/agent-skills/index.json) with the [Apify CLI](https://docs.apify.com/cli/docs.md): `npm install -g apify-cli`, then `apify login`.
- **JavaScript/TypeScript projects** — the official [JS/TS client](https://docs.apify.com/api/client/js/docs.md): `npm install apify-client`.
- **Python projects** — the official [Python client](https://docs.apify.com/api/client/python/docs.md): `pip install apify-client`.
- **Any other language** — the [REST API](https://docs.apify.com/api/v2.md).

For usage examples, see the [API](#api) section below.

For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt).

# README

## Civitatis Reviews Scraper | Tour & Activity Review Data

Scrape structured **Civitatis tour and activity reviews** from public experience pages with a fast, production-ready Apify Actor.

If you need reliable **Civitatis review data extraction** for destination research, travel SEO, or product analytics, this Actor gives you clean, analysis-ready output without manual copy-paste from individual tour pages.

Extract clean data for travel intelligence, sentiment analysis, content strategy, and AI pipelines, including:

- ⭐ Rating score per review
- 📝 Original and translated review text
- 👤 Reviewer metadata (name, country, traveler type)
- 🏷 Review ID and review date
- 💬 Provider reply (original and translated, if present)
- 🖼 Review image URLs

***

### ✨ Features

- ✅ Scrape reviews from **Civitatis place URLs**
- ✅ Supports **multiple URLs** in one run (`startUrls`)
- ✅ Extract both **original** and **translated** comment/reply text (when available)
- ✅ Parse reviewer metadata (name, country, traveler type)
- ✅ Capture per-review rating and date
- ✅ Optional `cutoffDate` for incremental runs
- ✅ Optional `maxReviewsPerPlace` limit per URL (defaults to 100)
- ✅ Clean, normalized dataset output for analytics and ETL
- ✅ Works with Apify API, schedules, and webhooks

***

### 🌍 What this scraper is best for

This Civitatis scraper is designed for teams that work with **tour reviews at scale**: travel marketplaces, local experience brands, affiliate SEO teams, and analysts tracking customer feedback across cities.

Instead of reading reviews page by page, you can collect structured feedback for multiple activities in one run, compare ratings and traveler types, and build repeatable monthly monitoring workflows.

***

### 🔗 Supported Civitatis URLs

Provide one or more Civitatis place/activity URLs, for example:

```text
https://www.civitatis.com/en/rome/vatican-city-tour
https://www.civitatis.com/fr/disneyland-paris/billet-disneyland-paris
https://www.civitatis.com/es/madrid/free-tour-madrid
```

The Actor parses the URL path and automatically calls the corresponding reviews endpoint.

#### Supported language prefixes

`en`, `es`, `ar`, `mx`, `fr`, `it`, `br`, `pt`

***

### ⚙️ Input configuration

| Field | Type | Required | Description |
|---|---|:---:|---|
| `startUrls` | `array` | Yes | One or more Civitatis place URLs |
| `cutoffDate` | `string` (date) | No | Only keep reviews from this date onward |
| `maxReviewsPerPlace` | `integer` | No | Maximum number of reviews to return per place (default: 100, platform cap: 2000) |

> ℹ️ `cutoffDate` is normalized to the first day of its month internally. This makes monthly incremental scraping stable.

#### Example input

```json
{
  "startUrls": [
    { "url": "https://www.civitatis.com/en/rome/vatican-city-tour" },
    { "url": "https://www.civitatis.com/fr/disneyland-paris/billet-disneyland-paris" },
    { "url": "https://www.civitatis.com/es/madrid/free-tour-madrid" }
  ],
  "cutoffDate": "2025-01-01",
  "maxReviewsPerPlace": 150
}
```

***

### 📦 Output dataset

Each dataset item is a single review record that can be directly used for **review analytics**, **travel content optimization**, and **customer sentiment tracking**.

#### Output fields

| Field | Description |
|---|---|
| `reviewId` | Civitatis review identifier |
| `reviewDate` | Review date/time (ISO datetime) |
| `reviewerName` | Reviewer display name |
| `reviewerCountry` | Reviewer country/location text |
| `rating` | Review rating on a 5-star scale (converted from Civitatis 1-10 score) |
| `reviewerType` | Traveler type (e.g., couple, family, friends) when available |
| `commentOriginal` | Original review text |
| `commentTranslated` | Translated review text shown on page |
| `answerOriginal` | Original provider/host reply |
| `answerTranslated` | Translated provider/host reply |
| `images` | List of review image URLs |

#### Example output item

```json
{
  "reviewId": "987654321",
  "reviewDate": "2026-05-11T00:00:00+00:00",
  "reviewerName": "Laura M.",
  "reviewerCountry": "Spain",
  "rating": 4.5,
  "reviewerType": "Couple",
  "commentOriginal": "La visita fue excelente, muy bien organizada y puntual.",
  "commentTranslated": "The tour was excellent, very well organized and punctual.",
  "answerOriginal": "Muchas gracias por elegirnos.",
  "answerTranslated": "Thank you very much for choosing us.",
  "images": [
    "https://example-cdn.civitatis.com/review-image-1.jpg"
  ]
}
```

***

### 🎯 Typical use cases

- **Travel sentiment analysis** across destinations, activity categories, and traveler segments
- **Tour competitor analysis** by comparing ratings and review themes for similar experiences
- **SEO and content optimization** using authentic traveler wording from tour reviews
- **Review monitoring pipelines** with scheduled incremental runs via `cutoffDate`
- **AI/LLM training datasets** with multilingual original and translated review text

***

### ⚠️ Notes

- This Actor is intended for lawful, ethical scraping of publicly visible data.
- You are responsible for complying with Civitatis terms and applicable laws in your jurisdiction.
- Civitatis currently returns a maximum of 2000 reviews per place, so results are capped at that limit even if `maxReviewsPerPlace` is higher.

# Actor input Schema

## `startUrls` (type: `array`):

Civitatis place URLs to scrape reviews from.

## `cutoffDate` (type: `string`):

Only scrape reviews from this date onward.

## `maxReviewsPerPlace` (type: `integer`):

Maximum number of reviews to scrape per place.

## Actor input object example

```json
{
  "startUrls": [
    {
      "url": "https://www.civitatis.com/en/rome/vatican-city-tour"
    }
  ],
  "maxReviewsPerPlace": 100
}
```

# Actor output Schema

## `results` (type: `string`):

No description

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {
    "startUrls": [
        {
            "url": "https://www.civitatis.com/en/rome/vatican-city-tour"
        }
    ]
};

// Run the Actor and wait for it to finish
const run = await client.actor("knagymate/civitatis-reviews-scraper").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = { "startUrls": [{ "url": "https://www.civitatis.com/en/rome/vatican-city-tour" }] }

# Run the Actor and wait for it to finish
run = client.actor("knagymate/civitatis-reviews-scraper").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print(f"💾 Check your data here: https://console.apify.com/storage/datasets/{run.default_dataset_id}")
for item in client.dataset(run.default_dataset_id).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{
  "startUrls": [
    {
      "url": "https://www.civitatis.com/en/rome/vatican-city-tour"
    }
  ]
}' |
apify call knagymate/civitatis-reviews-scraper --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "type": "http",
            "url": "https://mcp.apify.com/?tools=fetch-actor-details,knagymate/civitatis-reviews-scraper"
        }
    }
}

```

The hosted server signs you in with OAuth on first connect, so no API token belongs in this config. Clients without OAuth support can send an `Authorization: Bearer <APIFY_API_TOKEN>` header instead, using a token from API & Integrations in Apify Console (https://console.apify.com/settings/integrations).

## OpenAPI specification

Download the OpenAPI definition: https://api.apify.com/v2/actors/rvTZgtSXqx5BCROam/builds/NGlpcbjtdDHavdbRI/openapi.json