# Traveloka Reviews Scraper (`knagymate/traveloka-reviews-scraper`) Actor

Scrape Traveloka hotel and activity reviews including ratings, review text, replies, reviewer data, reactions, and timestamps. Supports hotels, attractions, tours, and experiences with scalable structured output for AI, analytics, and market research.

- **URL**: https://apify.com/knagymate/traveloka-reviews-scraper.md
- **Developed by:** [knagymate](https://apify.com/knagymate) (community)
- **Categories:** Travel, Developer tools, Other
- **Stats:** 5 total users, 3 monthly users, 100.0% runs succeeded, 2 bookmarks
- **User rating**: 5.00 out of 5 stars

## Pricing

from $2.00 / 1,000 reviews

This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events.
Since this Actor supports Apify Store discounts, the price gets lower the higher subscription plan you have.

Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event

## What's an Apify Actor?

Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.
Actors are written with capital "A".

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.
The best way to integrate Actors is as follows.

In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js.md):

```bash
npm install apify-client
```

In Python projects, use official [Python client library](https://docs.apify.com/api/client/python.md):

```bash
pip install apify-client
```

In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md):

````bash
# MacOS / Linux
curl -fsSL https://apify.com/install-cli.sh | bash
# Windows
irm https://apify.com/install-cli.ps1 | iex
```bash

In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/platform/integrations/mcp.md).

If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md).

For usage examples, see the [API](#api) section below.

For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt).


# README

## Traveloka Reviews Scraper (Hotels & Activities)

Scrape **Traveloka hotel and activity reviews** at scale with a fast, reliable, and production-ready Apify Actor.

Extract structured review data including:
- ⭐ Ratings & scores
- 📝 Review text
- 🌍 Original & translated reviews
- 👤 Reviewer names
- 💬 Business replies
- 👍 Helpful / reaction counts
- 📅 Review timestamps
- 🏨 Hotel reviews
- 🎟️ Activity & attraction reviews

Perfect for:
- Travel startups
- SEO teams
- AI / LLM companies
- Data analysts
- Market researchers
- Hospitality intelligence platforms

Optimized for large-scale review extraction across:
**Indonesia, Japan, Thailand, Vietnam, Singapore, Malaysia, South Korea, and global Traveloka markets**.

---

## ✨ Features

- ✅ Scrape **Traveloka hotel reviews**
- ✅ Scrape **Traveloka activity & attraction reviews**
- ✅ Unified dataset structure for all page types
- ✅ Extract translated review content
- ✅ Extract original review text
- ✅ Reviewer names & metadata
- ✅ Review provider information
- ✅ Helpful / reaction counts
- ✅ Management reply extraction
- ✅ Review reply timestamps
- ✅ Multiple sorting options
- ✅ Optional cutoff date filtering
- ✅ Automatic pagination
- ✅ Apify API ready
- ✅ Works with webhooks, schedules, Make, Zapier, Python, and LangChain

---

## 🔍 Supported Traveloka Pages

### 1️⃣ Hotels

Examples:
- Resorts
- Luxury hotels
- Business hotels
- Apartments
- Villas
- Boutique hotels

Example URL:
```text
https://www.traveloka.com/en-en/hotel/indonesia/the-apurva-kempinski-bali-3000020019601
````

***

### 2️⃣ Activities & Attractions

Examples:

- Theme parks
- Tourist attractions
- Tours
- Tickets
- Experiences
- Entertainment venues

Example URL:

```text
https://www.traveloka.com/en-en/activities/japan/product/tokyo-disney-resort-tokyo-disneyland-tokyo-disneysea-park-tickets-1001473716971
```

***

## ⚙️ Input Configuration

| Field | Type | Description |
|---|---|---|
| `urls` | array | One or more Traveloka hotel or activity URLs |
| `max_review_per_page` | integer | Maximum number of reviews to scrape per page |
| `sort_by` | string | Review sorting method |
| `cutoff_date` | date | Return only reviews newer than this date |

***

## 🔄 Supported Sorting Methods

- Most Recent
- Oldest
- Most Helpful
- Rating (High → Low)
- Rating (Low → High)

***

## 📥 Example Input

```json
{
  "urls": [
    {
      "url": "https://www.traveloka.com/en-en/hotel/indonesia/the-apurva-kempinski-bali-3000020019601"
    },
    {
      "url": "https://www.traveloka.com/en-en/activities/japan/product/tokyo-disney-resort-tokyo-disneyland-tokyo-disneysea-park-tickets-1001473716971"
    }
  ],
  "max_review_per_page": 100,
  "sort_by": "SORT_CREATED_DESCENDING",
  "cutoff_date": "2025-01-01"
}
```

***

## 📦 Output Dataset

The scraper automatically detects whether the URL belongs to:

- a **Hotel**
- or an **Activity / Experience**

Both return the **same clean unified dataset structure**, making downstream processing simple and scalable.

***

## 🧾 Output Fields

| Field | Description |
|---|---|
| `pageId` | Traveloka property or activity ID |
| `pageUrl` | Original Traveloka URL |
| `reviewId` | Unique review ID |
| `productType` | HOTEL or EXPERIENCE |
| `reviewerName` | Reviewer display name |
| `reviewTimestamp` | Review submission timestamp |
| `reviewScore` | Review rating |
| `reviewMaxScore` | Maximum possible rating |
| `reviewContentText` | Translated review text |
| `reviewOriginalText` | Original untranslated review |
| `reviewAdditionalInformation` | Additional review metadata |
| `reactionCount` | Helpful / reaction count |
| `hasReacted` | Whether current user reacted |
| `reviewProvider` | Review provider source |
| `replierName` | Business reply author |
| `reviewReplyText` | Reply text |
| `reviewReplyOriginalText` | Original untranslated reply |
| `reviewReplySubmissionTime` | Reply timestamp |
| `reviewReplyTranslationStatus` | Reply translation status |

***

## 🏨 Example Hotel Review Output

```json
{
  "pageId": "1000000524774",
  "pageUrl": "https://www.traveloka.com/en-jp/hotel/detail",
  "reviewId": "1864683362241757278",
  "productType": "HOTEL",
  "reviewerName": "H***g",
  "reviewTimestamp": "2026-05-09 04:23:50.800000+00:00",
  "reviewScore": 6.7,
  "reviewMaxScore": 10.0,
  "reviewContentText": "The staff are friendly and enthusiastic...",
  "reviewOriginalText": "Nhân viên thân thiện, nhiệt tình...",
  "reactionCount": 0,
  "hasReacted": false,
  "reviewProvider": "TRAVELOKA",
  "replierName": null,
  "reviewReplyText": null
}
```

***

## 🎟️ Example Activity Review Output

```json
{
  "pageId": "1001473716971",
  "pageUrl": "https://www.traveloka.com/en-en/activities/japan/product/tokyo-disney-resort-tokyo-disneyland-tokyo-disneysea-park-tickets-1001473716971",
  "reviewId": "1864941948196894752",
  "productType": "EXPERIENCE",
  "reviewerName": "F***a",
  "reviewTimestamp": "2026-05-12 00:53:57.584000+00:00",
  "reviewScore": 8.0,
  "reviewMaxScore": 10.0,
  "reviewContentText": "The staff is very helpful and the place also has lots of exciting rides!!!",
  "reviewOriginalText": "Staff sangat helpful dan juga tempatnya banyak wahana seru!!!",
  "reactionCount": 0,
  "hasReacted": false,
  "reviewProvider": "TRAVELOKA"
}
```

***

## 🌍 Ideal Use Cases

Perfect for:

- Travel SEO & programmatic SEO
- Hotel reputation monitoring
- AI training datasets
- Sentiment analysis
- Travel review aggregation
- Competitor benchmarking
- Tourism market intelligence
- Hospitality analytics dashboards
- LLM fine-tuning datasets
- Customer experience analysis

Especially useful for:

- Southeast Asia travel market research
- Indonesia hotel analysis
- Japan attraction review monitoring
- OTA review intelligence
- Travel-tech companies

***

## 🚀 Integrations

Use with:

- Apify API
- Python
- Node.js
- Make.com
- Zapier
- Google Sheets
- BigQuery
- Snowflake
- AWS S3
- Airbyte
- LangChain

Export formats:

- JSON
- CSV
- Excel
- XML

***

## ⚡ Reliability & Performance

Built with:

- Smart pagination
- Automatic retries
- CAPTCHA detection
- Residential proxy support
- Session management
- High-scale scraping architecture

Designed for stable production workloads and large-scale review extraction.

***

## 👨‍💻 About the Author

Created by **[knagymate](https://apify.com/knagymate)** — developer of multiple high-performance Apify review scrapers focused on:

- Reviews
- Travel platforms
- SEO datasets
- AI-ready structured data

Need:

- custom integrations
- enterprise scraping
- tailored outputs
- private Actors

👉 Feel free to reach out via Apify.

***

## ⭐ If this Actor helps you

Please leave a rating or review on Apify — it helps a lot and supports future improvements.

# Actor input Schema

## `urls` (type: `array`):

URL of activity or hotel on Traveloka to scrape reviews from.

## `max_review_per_page` (type: `integer`):

Maximum number of reviews to scrape per page  (Activity or Hotel)

## `sort_by` (type: `string`):

Criteria to sort reviews by.

## `cutoff_date` (type: `string`):

Scraper will return reviews newer than this date if it is provided.

## Actor input object example

```json
{
  "urls": [
    {
      "url": "https://www.traveloka.com/en-en/hotel/indonesia/the-apurva-kempinski-bali-3000020019601"
    },
    {
      "url": "https://www.traveloka.com/en-en/activities/japan/product/universal-studios-japan-2000814134443"
    }
  ],
  "max_review_per_page": 100,
  "sort_by": "SORT_CREATED_DESCENDING"
}
```

# Actor output Schema

## `results` (type: `string`):

No description

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {
    "urls": [
        {
            "url": "https://www.traveloka.com/en-en/hotel/indonesia/the-apurva-kempinski-bali-3000020019601"
        },
        {
            "url": "https://www.traveloka.com/en-en/activities/japan/product/universal-studios-japan-2000814134443"
        }
    ],
    "max_review_per_page": 100,
    "sort_by": "SORT_CREATED_DESCENDING",
    "cutoff_date": ""
};

// Run the Actor and wait for it to finish
const run = await client.actor("knagymate/traveloka-reviews-scraper").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = {
    "urls": [
        { "url": "https://www.traveloka.com/en-en/hotel/indonesia/the-apurva-kempinski-bali-3000020019601" },
        { "url": "https://www.traveloka.com/en-en/activities/japan/product/universal-studios-japan-2000814134443" },
    ],
    "max_review_per_page": 100,
    "sort_by": "SORT_CREATED_DESCENDING",
    "cutoff_date": "",
}

# Run the Actor and wait for it to finish
run = client.actor("knagymate/traveloka-reviews-scraper").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"])
for item in client.dataset(run["defaultDatasetId"]).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{
  "urls": [
    {
      "url": "https://www.traveloka.com/en-en/hotel/indonesia/the-apurva-kempinski-bali-3000020019601"
    },
    {
      "url": "https://www.traveloka.com/en-en/activities/japan/product/universal-studios-japan-2000814134443"
    }
  ],
  "max_review_per_page": 100,
  "sort_by": "SORT_CREATED_DESCENDING",
  "cutoff_date": ""
}' |
apify call knagymate/traveloka-reviews-scraper --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "command": "npx",
            "args": [
                "mcp-remote",
                "https://mcp.apify.com/?tools=knagymate/traveloka-reviews-scraper",
                "--header",
                "Authorization: Bearer <YOUR_API_TOKEN>"
            ]
        }
    }
}

```

## OpenAPI specification

```json
{
    "openapi": "3.0.1",
    "info": {
        "title": "Traveloka Reviews Scraper",
        "description": "Scrape Traveloka hotel and activity reviews including ratings, review text, replies, reviewer data, reactions, and timestamps. Supports hotels, attractions, tours, and experiences with scalable structured output for AI, analytics, and market research.",
        "version": "0.0",
        "x-build-id": "5GB7JicbynWCxicbo"
    },
    "servers": [
        {
            "url": "https://api.apify.com/v2"
        }
    ],
    "paths": {
        "/acts/knagymate~traveloka-reviews-scraper/run-sync-get-dataset-items": {
            "post": {
                "operationId": "run-sync-get-dataset-items-knagymate-traveloka-reviews-scraper",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK"
                    }
                }
            }
        },
        "/acts/knagymate~traveloka-reviews-scraper/runs": {
            "post": {
                "operationId": "runs-sync-knagymate-traveloka-reviews-scraper",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor and returns information about the initiated run in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK",
                        "content": {
                            "application/json": {
                                "schema": {
                                    "$ref": "#/components/schemas/runsResponseSchema"
                                }
                            }
                        }
                    }
                }
            }
        },
        "/acts/knagymate~traveloka-reviews-scraper/run-sync": {
            "post": {
                "operationId": "run-sync-knagymate-traveloka-reviews-scraper",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK"
                    }
                }
            }
        }
    },
    "components": {
        "schemas": {
            "inputSchema": {
                "type": "object",
                "required": [
                    "urls"
                ],
                "properties": {
                    "urls": {
                        "title": "Activity/Hotel URLs",
                        "type": "array",
                        "description": "URL of activity or hotel on Traveloka to scrape reviews from.",
                        "items": {
                            "type": "object",
                            "required": [
                                "url"
                            ],
                            "properties": {
                                "url": {
                                    "type": "string",
                                    "title": "URL of a web page",
                                    "format": "uri"
                                }
                            }
                        }
                    },
                    "max_review_per_page": {
                        "title": "Maximum number of reviews per page",
                        "minimum": 1,
                        "type": "integer",
                        "description": "Maximum number of reviews to scrape per page  (Activity or Hotel)",
                        "default": 100
                    },
                    "sort_by": {
                        "title": "Sort reviews by",
                        "enum": [
                            "SORT_CREATED_DESCENDING",
                            "SORT_CREATED_ASCENDING",
                            "SORT_HELPFUL_DESCENDING",
                            "SORT_RATING_DESCENDING",
                            "SORT_RATING_ASCENDING"
                        ],
                        "type": "string",
                        "description": "Criteria to sort reviews by.",
                        "default": "SORT_CREATED_DESCENDING"
                    },
                    "cutoff_date": {
                        "title": "Cutoff date",
                        "type": "string",
                        "description": "Scraper will return reviews newer than this date if it is provided."
                    }
                }
            },
            "runsResponseSchema": {
                "type": "object",
                "properties": {
                    "data": {
                        "type": "object",
                        "properties": {
                            "id": {
                                "type": "string"
                            },
                            "actId": {
                                "type": "string"
                            },
                            "userId": {
                                "type": "string"
                            },
                            "startedAt": {
                                "type": "string",
                                "format": "date-time",
                                "example": "2025-01-08T00:00:00.000Z"
                            },
                            "finishedAt": {
                                "type": "string",
                                "format": "date-time",
                                "example": "2025-01-08T00:00:00.000Z"
                            },
                            "status": {
                                "type": "string",
                                "example": "READY"
                            },
                            "meta": {
                                "type": "object",
                                "properties": {
                                    "origin": {
                                        "type": "string",
                                        "example": "API"
                                    },
                                    "userAgent": {
                                        "type": "string"
                                    }
                                }
                            },
                            "stats": {
                                "type": "object",
                                "properties": {
                                    "inputBodyLen": {
                                        "type": "integer",
                                        "example": 2000
                                    },
                                    "rebootCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "restartCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "resurrectCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "computeUnits": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            },
                            "options": {
                                "type": "object",
                                "properties": {
                                    "build": {
                                        "type": "string",
                                        "example": "latest"
                                    },
                                    "timeoutSecs": {
                                        "type": "integer",
                                        "example": 300
                                    },
                                    "memoryMbytes": {
                                        "type": "integer",
                                        "example": 1024
                                    },
                                    "diskMbytes": {
                                        "type": "integer",
                                        "example": 2048
                                    }
                                }
                            },
                            "buildId": {
                                "type": "string"
                            },
                            "defaultKeyValueStoreId": {
                                "type": "string"
                            },
                            "defaultDatasetId": {
                                "type": "string"
                            },
                            "defaultRequestQueueId": {
                                "type": "string"
                            },
                            "buildNumber": {
                                "type": "string",
                                "example": "1.0.0"
                            },
                            "containerUrl": {
                                "type": "string"
                            },
                            "usage": {
                                "type": "object",
                                "properties": {
                                    "ACTOR_COMPUTE_UNITS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_WRITES": {
                                        "type": "integer",
                                        "example": 1
                                    },
                                    "KEY_VALUE_STORE_LISTS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_INTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_EXTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_RESIDENTIAL_TRANSFER_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_SERPS": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            },
                            "usageTotalUsd": {
                                "type": "number",
                                "example": 0.00005
                            },
                            "usageUsd": {
                                "type": "object",
                                "properties": {
                                    "ACTOR_COMPUTE_UNITS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_WRITES": {
                                        "type": "number",
                                        "example": 0.00005
                                    },
                                    "KEY_VALUE_STORE_LISTS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_INTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_EXTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_RESIDENTIAL_TRANSFER_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_SERPS": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            }
                        }
                    }
                }
            }
        }
    }
}
```