# App Store Review Insights — Complaints, Trends & Reviews (`loicforts/app-store-review-insights`) Actor

Pull iOS App Store reviews for any apps and countries, and get an instant insight report per app: rating trend, rating by version, top complaint and praise themes (EN + FR). Compare competitors in one run.

- **URL**: https://apify.com/loicforts/app-store-review-insights.md
- **Developed by:** [Loïc Fortin](https://apify.com/loicforts) (community)
- **Categories:** Developer tools, Marketing
- **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, 0 bookmarks
- **User rating**: No ratings yet

## Pricing

Pay per event

This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events.

Learn more: https://docs.apify.com/actors/running/actors-in-store.md#pay-per-event

## What's an Apify Actor?

An Actor is a serverless cloud program that runs on the Apify platform. It has two run modes.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.

Apify vocabulary and the platform model are defined once, in the agent quickstart at https://apify.com/agents.md.

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.

Do not guess an integration path. Every one of them is in the agent quickstart at https://apify.com/agents.md: the Apify MCP server, Agent Skills with the Apify CLI, the JavaScript and Python clients, the REST API, and the account-free path for an agent with no human to sign in. It also carries the rule on stating cost before the first paid run.

For examples already wired to this Actor's own input schema, see the [API](#api) section below.

Each client library has reference documentation the quickstart does not restate: [JavaScript/TypeScript](https://docs.apify.com/api/client/js/docs.md) (`npm install apify-client`) and [Python](https://docs.apify.com/api/client/python/docs.md) (`pip install apify-client`).

# README

## App Store Review Insights — Complaints, Trends & Reviews

Get **iOS App Store reviews plus a ready-made insight report** for any app, in any country, in one run. Built for product managers, app marketers, agencies and indie developers who want to know *why* an app's rating moves — not just download a pile of reviews.

### What you get per app and country

- **Rating trend**: average rating of the last 30 days vs the previous 30 days
- **Rating by app version**: spot the release that broke things
- **Top complaint themes** (from 1–2★ reviews): crashes & bugs, login & account, ads, price & subscription, speed, update & design, support, notifications, privacy, missing features — with counts, share and an example
- **Top praise themes** (from 4–5★ reviews)
- **Complaint keywords and phrases**
- **English + French** theme detection (great for Canada and France)
- Optional: every individual review (rating, title, text, version, date, votes) as JSON and CSV files — reviewer names are **not** collected
- A Markdown summary (`REPORT`) in the key-value store, ready to paste into Slack or a doc

### Compare competitors

Add several apps and countries — e.g. your app and three competitors in `us`, `ca`, `gb` — and compare complaint themes side by side.

### Input

| Field | Example |
|---|---|
| `apps` | `https://apps.apple.com/us/app/instagram/id389801252` or `389801252` |
| `countries` | `["us", "ca", "fr"]` |
| `maxReviewsPerCountry` | up to 500 (Apple's public feed limit) |
| `includeReviews` | `false` to get only the insight reports |

### Output example (insight item)

```json
{"appName": "Instagram", "country": "ca", "reviewsAnalyzed": 120,
 "averageRating": 2.48, "avgRatingLast30Days": 2.48, "negativeShare": 0.53,
 "topComplaintThemes": [{"theme": "update & design", "mentions": 21, "shareOfGroup": 0.33, "example": "..."}],
 "ratingByVersion": [{"version": "451.0.0", "reviews": 40, "averageRating": 2.1}]}
```

### Pricing

Pay only for what you get: a small fee per review returned and per insight report (app × country). Turn off `includeReviews` to pay for reports only.

### Notes

- Uses Apple's public customer-review feed (most recent reviews, up to 500 per app per country).
- Theme detection is keyword-based (no AI cost, instant, deterministic).
- Not affiliated with Apple. Questions or a missing feature? Open an issue on the Actor page.

# Actor input Schema

## `apps` (type: `array`):

App Store URLs (https://apps.apple.com/us/app/instagram/id389801252) or numeric app IDs (389801252). Add several to compare competitors.

## `countries` (type: `array`):

Two-letter App Store country codes, e.g. us, ca, gb, fr, au.

## `maxReviewsPerCountry` (type: `integer`):

Most recent reviews to analyze (Apple's public feed exposes up to 500).

## `includeReviews` (type: `boolean`):

Turn off to get only the insight reports (cheaper).

## Actor input object example

```json
{
  "apps": [
    "https://apps.apple.com/us/app/instagram/id389801252"
  ],
  "countries": [
    "us"
  ],
  "maxReviewsPerCountry": 500,
  "includeReviews": true
}
```

# Actor output Schema

## `insights` (type: `string`):

One insight report per app and country (rating trend, rating by version, complaint and praise themes).

## `reviews` (type: `string`):

All individual reviews as a JSON array (when 'Include individual reviews' is on).

## `reviewsCsv` (type: `string`):

All individual reviews as a CSV file for Excel or Google Sheets.

## `report` (type: `string`):

Short summary of all apps and countries, ready to paste into Slack or a doc.

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {
    "apps": [
        "https://apps.apple.com/us/app/instagram/id389801252"
    ],
    "countries": [
        "us"
    ]
};

// Run the Actor and wait for it to finish
const run = await client.actor("loicforts/app-store-review-insights").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = {
    "apps": ["https://apps.apple.com/us/app/instagram/id389801252"],
    "countries": ["us"],
}

# Run the Actor and wait for it to finish
run = client.actor("loicforts/app-store-review-insights").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print(f"💾 Check your data here: https://console.apify.com/storage/datasets/{run.default_dataset_id}")
for item in client.dataset(run.default_dataset_id).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{
  "apps": [
    "https://apps.apple.com/us/app/instagram/id389801252"
  ],
  "countries": [
    "us"
  ]
}' |
apify call loicforts/app-store-review-insights --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "type": "http",
            "url": "https://mcp.apify.com/?tools=fetch-actor-details,loicforts/app-store-review-insights"
        }
    }
}
```

The hosted server signs you in with OAuth on first connect, so no API token belongs in this config. Clients without OAuth support can send an `Authorization: Bearer <APIFY_API_TOKEN>` header instead, using a token from API & Integrations in Apify Console (https://console.apify.com/settings/integrations).

## OpenAPI specification

Download the OpenAPI definition: https://api.apify.com/v2/actors/FbEZudAHRhBldFX89/builds/cLJmLZpVxAScvmWg7/openapi.json