# ⭐ Trustpilot Reviews Scraper \[From 💰$0.50/1K] (`misterkhan/trustpilot-reviews-scraper`) Actor

\[From $0.50/1K] Extract customer reviews, star ratings, verification badges, reviewer profiles, company replies, AI summaries & TrustScore analytics from Trustpilot by domain or URL — zero proxy config required.

- **URL**: https://apify.com/misterkhan/trustpilot-reviews-scraper.md
- **Developed by:** [Khan](https://apify.com/misterkhan) (community)
- **Categories:** Lead generation, E-commerce, AI
- **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, 0 bookmarks
- **User rating**: No ratings yet

## Pricing

from $0.50 / 1,000 results

This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events.
Since this Actor supports Apify Store discounts, the price gets lower the higher subscription plan you have.

Learn more: https://docs.apify.com/actors/running/actors-in-store.md#pay-per-event

## What's an Apify Actor?

An Actor is a serverless cloud program that runs on the Apify platform. It has two run modes.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.

Apify vocabulary and the platform model are defined once, in the agent quickstart at https://apify.com/agents.md.

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.

Do not guess an integration path. Every one of them is in the agent quickstart at https://apify.com/agents.md: the Apify MCP server, Agent Skills with the Apify CLI, the JavaScript and Python clients, the REST API, and the account-free path for an agent with no human to sign in. It also carries the rule on stating cost before the first paid run.

For examples already wired to this Actor's own input schema, see the [API](#api) section below.

Each client library has reference documentation the quickstart does not restate: [JavaScript/TypeScript](https://docs.apify.com/api/client/js/docs.md) (`npm install apify-client`) and [Python](https://docs.apify.com/api/client/python/docs.md) (`pip install apify-client`).

# README

## ⭐ Trustpilot Reviews & Company Analytics Scraper

Extract customer reviews, star ratings, verification badges, reviewer profiles, official company replies, AI review summaries, and complete business TrustScore analytics from **Trustpilot** — **with zero proxy configuration required**.

***

### ✨ Key Features

- **Full Review & Consumer Data (30+ Fields):** Extracts review ID, star rating (`1–5`), headline title, full text, publication & experience dates, verification level (`verified`, `invited`, `unverified`), helpful likes, collection source, reviewer name, country code, total reviewer history, and official company responses.
- **Rich Company Profile & AI Summary:** Automatically captures the company's overall `trustScore`, 1–5 star rating distribution, language breakdown, AI-generated review summary, topic sentiment clusters, categories, verification details, and contact information.
- **Advanced Server & Client Filtering:**
  - Filter by **Star Ratings** (`1` to `5` stars)
  - Filter by **Languages** (`en`, `de`, `fr`, `es`, or `all`)
  - Filter by **Reviewer Country** (`US`, `GB`, `DE`, etc.)
  - Filter by **Date Range** (`last30days`, `last3months`, `last6months`, `last12months`), exact **`startDate` / `endDate`** cutoffs, or **`lastDays`**
  - Filter by **Verified Reviews Only** (`filterVerifiedOnly`) and **Company Replies Only** (`filterRepliesOnly`)
  - Filter by **Minimum Word Count** (`minWords`)
- **Real-Time Dataset Streaming:** Reviews stream directly into your Apify Dataset as each page is extracted.
- **Zero Proxy Setup:** Built-in anti-bot and AWS WAF handling out of the box — no third-party or residential proxy configuration needed.

***

### 📥 Input Parameters

| Field | Type | Default | Description |
| :--- | :--- | :--- | :--- |
| `url` | String | `"https://www.trustpilot.com/review/apify.com"` | Trustpilot company URL or raw domain (e.g. `"shopify.com"`). |
| `startUrls` | Array | `[]` | Optional list of multiple Trustpilot URLs or domains to scrape in one run. |
| `maxReviews` | Integer | `100` | Maximum number of matching reviews to extract. |
| `sortBy` | String | `"recency"` | Sort order: `"recency"` (Most Recent) or `"relevance"` (Most Relevant). |
| `filterStars` | Array | `[]` | Star ratings to include, e.g. `[5, 4]` or `[1]`. |
| `filterLanguages` | Array | `[]` | ISO language codes (e.g. `["en", "de"]` or `["all"]`). |
| `filterDateRange` | String | `"all"` | Relative window: `"all"`, `"last30days"`, `"last3months"`, `"last6months"`, `"last12months"`. |
| `startDate` | String | — | Earliest publication date (`YYYY-MM-DD` or ISO-8601). Automatically stops pagination when sorted by recency. |
| `endDate` | String | — | Latest publication date (`YYYY-MM-DD` or ISO-8601). |
| `lastDays` | Integer | — | Only extract reviews from the last `N` days. |
| `filterVerifiedOnly` | Boolean | `false` | Only include verified reviews. |
| `filterRepliesOnly` | Boolean | `false` | Only include reviews that have an official company reply. |
| `filterCountries` | Array | `[]` | Only include reviews from specific 2-letter ISO reviewer countries (e.g. `["US", "GB"]`). |
| `minWords` | Integer | `0` | Minimum word count required in the review body. |
| `startPage` | Integer | `1` | Page number to begin pagination from. |
| `includeCompanyInfo` | Boolean | `true` | Emit the company overview & analytics object at the start of the dataset. |

#### Example Input JSON

```json
{
  "url": "https://www.trustpilot.com/review/apify.com",
  "maxReviews": 100,
  "sortBy": "recency",
  "filterStars": [4, 5],
  "filterVerifiedOnly": true,
  "includeCompanyInfo": true
}
```

***

### 📊 Output Dataset Schema

#### 1. Review Record (`type: "review"`)

```json
{
  "type": "review",
  "id": "67c9e2104b29a8041289abcd",
  "rating": 5,
  "title": "Best web scraping and automation platform",
  "text": "We migrated our entire data extraction pipeline to Apify and cut maintenance time by 80%.",
  "source": "Organic",
  "language": "en",
  "likes": 2,
  "filtered": false,
  "isPending": false,
  "isVerified": true,
  "verificationLevel": "verified",
  "publishedDate": "2026-09-18T14:22:10.000Z",
  "experiencedDate": "2026-09-15T00:00:00.000Z",
  "updatedDate": null,
  "reviewerName": "Alex M.",
  "reviewerCountry": "US",
  "reviewerNumberOfReviews": 7,
  "consumer": {
    "id": "5f8d04b3...",
    "displayName": "Alex M.",
    "countryCode": "US",
    "numberOfReviews": 7,
    "isVerified": true
  },
  "reply": {
    "message": "Thank you so much for your kind feedback, Alex!",
    "publishedDate": "2026-09-19T09:15:00.000Z"
  },
  "url": "https://www.trustpilot.com/reviews/67c9e2104b29a8041289abcd",
  "businessUrl": "https://www.trustpilot.com/review/apify.com",
  "businessName": "Apify",
  "scrapedAt": "2026-10-15T07:50:00.000Z"
}
```

#### 2. Company Profile Record (`type: "company"`)

```json
{
  "type": "company",
  "id": "5a9e8b...",
  "displayName": "Apify",
  "identifyingName": "apify.com",
  "numberOfReviews": 540,
  "numberOfReviewsLast12Months": 185,
  "trustScore": 4.8,
  "stars": 5,
  "websiteUrl": "https://apify.com",
  "isClaimed": true,
  "countryCode": "CZ",
  "aiSummary": "Customers consistently praise Apify for its reliable scraping infrastructure, responsive support, and flexible SDK...",
  "stats": {
    "totalNumberOfReviews": 540,
    "ratings": {
      "total": 540,
      "one": 8,
      "two": 4,
      "three": 11,
      "four": 42,
      "five": 475
    }
  }
}
```

***

### 💰 Cost of Usage

This Actor uses the **Pay-Per-Event** pricing model with **$0 Actor start fee**, **$0 company metadata surcharge**, and up to **90% automatic discounts** on paid Apify plans:

| Apify Plan Tier | Cost per Result (`result`) | Cost per 1,000 Results | Per-Run Review Limit |
| :--- | :---: | :---: | :--- |
| **Free** (Trial) | $0.0050 | **$5.00** | Up to **40** reviews / run (2 pages) |
| **Starter** (Bronze) | $0.0015 | **$1.50** | Unlimited |
| **Scale** (Silver) | $0.0010 | **$1.00** | Unlimited |
| **Business+** (Gold / Platinum / Diamond) | $0.0005 | **$0.50** | Unlimited |

**💡 Example:** On paid Apify plans, extracting 1,000 Trustpilot reviews costs **$0.50 – $1.50 USD** with **$0 start fee** and **no proxy configuration or extra add-on fees**.

***

### 🧭 How to Use

1. Open the **Trustpilot Reviews & Company Scraper** in the Apify Console.
2. Enter a **Trustpilot URL or Domain** (e.g., `"https://www.trustpilot.com/review/apify.com"` or `"shopify.com"`) or add multiple companies in **Start URLs (`startUrls`)**.
3. Set your desired **Max Reviews (`maxReviews`)** and optional filters (star ratings, language, verified only, or date range).
4. Click **Start**.
5. View your extracted reviews and company TrustScore analytics in the interactive **Results Table** or export the dataset as **JSON, CSV, or Excel**.

***

### 🔌 Integrations & API Usage

Run this Actor programmatically from your own application or data pipeline using the Apify API.

#### 🐍 Python Example

```python
from apify_client import ApifyClient

client = ApifyClient("YOUR_APIFY_TOKEN")

run = client.actor("misterkhan/trustpilot-reviews-scraper").call(run_input={
    "url": "https://www.trustpilot.com/review/apify.com",
    "maxReviews": 100,
    "sortBy": "recency",
    "includeCompanyInfo": True,
})

for item in client.dataset(run["defaultDatasetId"]).iterate_items():
    if item.get("type") == "review":
        print(f"★{item['rating']} | {item['title']} — {item['reviewerName']} ({item['reviewerCountry']})")
```

#### 💻 Node.js Example

```javascript
import { ApifyClient } from 'apify-client';

const client = new ApifyClient({ token: 'YOUR_APIFY_TOKEN' });

const run = await client.actor('misterkhan/trustpilot-reviews-scraper').call({
    url: 'https://www.trustpilot.com/review/apify.com',
    maxReviews: 100,
    sortBy: 'recency',
    includeCompanyInfo: true,
});

const { items } = await client.dataset(run.defaultDatasetId).listItems();
console.log(items);
```

#### 🧠 cURL Example

```bash
curl "https://api.apify.com/v2/acts/misterkhan~trustpilot-reviews-scraper/runs?token=YOUR_APIFY_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
    "url": "https://www.trustpilot.com/review/apify.com",
    "maxReviews": 100,
    "sortBy": "recency"
  }'
```

***

### 🤖 Common Use Cases

- **Voice-of-Customer (VoC) & Sentiment Analysis:** Feed verified customer reviews into LLMs or BI dashboards to identify top feature requests, churn drivers, and recurring complaints.
- **Competitor Benchmarking:** Track competitor TrustScores, 1–2 star review spikes, and response rates across multiple companies in a single scheduled run.
- **Reputation & Brand Monitoring:** Schedule daily runs with `lastDays: 7` or `startDate` cutoffs to alert your support team in Slack, HubSpot, or Zendesk whenever a new review is posted.
- **B2B Lead & Market Research:** Enrich company profiles with verified TrustScores, review velocity (`numberOfReviewsLast12Months`), AI summaries, and contact details.

***

### ❓ FAQ

**Q: Do I need to configure or pay for Apify Proxies?**\
**A:** No. Anti-bot and proxy routing are handled automatically out of the box with zero configuration or extra proxy charges.

**Q: Does this Actor bypass Trustpilot's 10-page (200-review) UI pagination limit?**\
**A:** Yes. You can extract hundreds or thousands of reviews per company, and combine star, language, and date filters (`filterStars`, `filterLanguages`, `startDate`) to segment massive review histories cleanly.

**Q: Is the Company Profile (`type: "company"`) charged as a separate add-on fee?**\
**A:** No. Unlike other scrapers that charge an extra fee for company metadata or AI review summaries, `includeCompanyInfo` emits a standard dataset item with no special surcharge.

***

### 🔗 Related Actors from Our Store

Combine this Actor with our other **`128 MB` Pay-Per-Event (PPE)** tools in the same workflow (`$0.00` start fee):

| Related Actor | Best For | Starting Price |
| :--- | :--- | :--- |
| **[🛍️ Shopify Store Products Scraper](https://apify.com/misterkhan/shopify-products-scraper)** | Complete product catalogs, variants, SKUs, prices & stock status from any Shopify store | **From 💰`$0.40 / 1K`** |
| **[⭐ G2 Software Reviews Scraper](https://apify.com/misterkhan/g2-reviews-scraper)** | B2B SaaS software reviews, pros/cons, problems solved & reviewer job titles | **From 💰`$0.90 / 1K`** |

👉 **[See all Actors by `misterkhan` on Apify Store →](https://apify.com/misterkhan)**

***

### 💬 Questions or Issues?

If you encounter any issues or have feature requests, please open an issue on the **Issues** tab of the Actor page in the Apify Store.

### 🧑‍⚖️ Legal Disclaimer

This Actor is an independent data extraction tool and is not affiliated with, endorsed by, or sponsored by Trustpilot A/S. Users are solely responsible for complying with applicable laws and terms of use when utilizing extracted data.

# Actor input Schema

## `url` (type: `string`):

Trustpilot company review URL (e.g. 'https://www.trustpilot.com/review/apify.com') or domain name (e.g. 'apify.com', 'shopify.com').

## `startUrls` (type: `array`):

Scrape multiple Trustpilot company pages in a single run.

## `maxReviews` (type: `integer`):

Maximum number of customer reviews to extract.

## `sortBy` (type: `string`):

Order in which reviews are fetched from Trustpilot.

## `filterStars` (type: `array`):

Optional list of star ratings to filter by (e.g. \[5, 4] or \[1]). Leave empty for all star ratings.

## `filterLanguages` (type: `array`):

Optional ISO language codes (e.g. \["en", "de", "fr"]). Leave empty for Default ('en') or pass \["all"] for all languages.

## `filterDateRange` (type: `string`):

Filter reviews published within a relative Trustpilot window.

## `startDate` (type: `string`):

Stop or filter out reviews published before this date (e.g. '2026-01-01').

## `endDate` (type: `string`):

Filter out reviews published after this date (e.g. '2026-12-31').

## `lastDays` (type: `integer`):

Only include reviews from the last N days.

## `filterVerifiedOnly` (type: `boolean`):

Only extract reviews marked as Verified by Trustpilot.

## `filterRepliesOnly` (type: `boolean`):

Only extract reviews that include an official response from the business.

## `filterCountries` (type: `array`):

Optional ISO 2-letter country codes of reviewers (e.g. \["US", "GB", "DE"]).

## `minWords` (type: `integer`):

Only extract reviews containing at least this many words.

## `startPage` (type: `integer`):

Initial review page number to start scraping from (20 reviews per page).

## `includeCompanyInfo` (type: `boolean`):

Emit a comprehensive company profile record (TrustScore, star distribution, AI summary, categories, contact details) alongside reviews.

## Actor input object example

```json
{
  "url": "https://www.trustpilot.com/review/apify.com",
  "maxReviews": 100,
  "sortBy": "recency",
  "filterDateRange": "all",
  "filterVerifiedOnly": false,
  "filterRepliesOnly": false,
  "minWords": 0,
  "startPage": 1,
  "includeCompanyInfo": true
}
```

# Actor output Schema

## `overview` (type: `string`):

Reviews Overview exported from the default dataset.

## `usage_summary` (type: `string`):

Execution telemetry and extraction summary stored in the default key-value store.

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {
    "url": "https://www.trustpilot.com/review/apify.com",
    "maxReviews": 100,
    "sortBy": "recency",
    "filterDateRange": "all",
    "minWords": 0,
    "startPage": 1
};

// Run the Actor and wait for it to finish
const run = await client.actor("misterkhan/trustpilot-reviews-scraper").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = {
    "url": "https://www.trustpilot.com/review/apify.com",
    "maxReviews": 100,
    "sortBy": "recency",
    "filterDateRange": "all",
    "minWords": 0,
    "startPage": 1,
}

# Run the Actor and wait for it to finish
run = client.actor("misterkhan/trustpilot-reviews-scraper").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print(f"💾 Check your data here: https://console.apify.com/storage/datasets/{run.default_dataset_id}")
for item in client.dataset(run.default_dataset_id).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{
  "url": "https://www.trustpilot.com/review/apify.com",
  "maxReviews": 100,
  "sortBy": "recency",
  "filterDateRange": "all",
  "minWords": 0,
  "startPage": 1
}' |
apify call misterkhan/trustpilot-reviews-scraper --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "type": "http",
            "url": "https://mcp.apify.com/?tools=fetch-actor-details,misterkhan/trustpilot-reviews-scraper"
        }
    }
}
```

The hosted server signs you in with OAuth on first connect, so no API token belongs in this config. Clients without OAuth support can send an `Authorization: Bearer <APIFY_API_TOKEN>` header instead, using a token from API & Integrations in Apify Console (https://console.apify.com/settings/integrations).

## OpenAPI specification

Download the OpenAPI definition: https://api.apify.com/v2/actors/YbTSOVuZWzzW9hfCp/builds/Xnx39RtV77rnnI2nZ/openapi.json