# Capterra Review Scraper (`moving_beacon-owner1/capterra-review-scraper`) Actor Scrapes Capterra product ratings and reviews using live pages or Wayback snapshots when blocked. Extracts product details, review ratings, titles, pros, cons, reviewer data, dates, sentiment, and source provenance, with review or product output modes. - **URL**: https://apify.com/moving\_beacon-owner1/capterra-review-scraper.md - **Developed by:** [Jamshaid Arif](https://apify.com/moving_beacon-owner1) (community) - **Categories:** Developer tools, E-commerce, Other - **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, 0 bookmarks - **User rating**: No ratings yet ## Pricing from $9.99 / 1,000 results This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events. Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event ## What's an Apify Actor? Actors are web data automations that power AI and operations. They run on the Apify platform to scrape websites, process data, connect APIs, and automate workflows. In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours, and optionally produces a well-defined JSON output, datasets with results, or files in key-value store. In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server. Actors are written with capital "A". ## How to integrate an Actor? If asked about integration, you help developers integrate Actors into their projects. You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready. The best way to integrate Actors is as follows. In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js/docs.md): ```bash npm install apify-client ``` In Python projects, use official [Python client library](https://docs.apify.com/api/client/python/docs.md): ```bash pip install apify-client ``` In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md): ````bash # MacOS / Linux curl -fsSL https://apify.com/install-cli.sh | bash # Windows irm https://apify.com/install-cli.ps1 | iex ```bash In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/integrations/mcp.md). If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md). For usage examples, see the [API](#api) section below. For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt). # README ## Capterra Review Scraper Apify actor that scrapes product ratings and reviews from [capterra.com](https://www.capterra.com) profiles via their embedded schema.org JSON-LD. ### Read this first: Capterra blocks scrapers hard Capterra sits behind aggressive Cloudflare protection. **The reference data this actor was built against never came from the live site** — the original scraper was blocked and silently served an archive.org snapshot instead. So this actor makes that explicit rather than hiding it. Two-stage fetch: 1. **Live** — curl_cffi with real browser TLS impersonation, rotating chrome/safari/edge/firefox profiles on blocks. Far stronger than a plain client, but **not verified against live Capterra**. 2. **Archive** — if live is blocked and `waybackFallback` is on (default), the most recent HTTP-200 archive.org snapshot (CDX API, fetched with the `id_` modifier so no Wayback toolbar is injected). **Every row records its provenance:** | Field | Meaning | |---|---| | `source` | `"live"` or `"wayback_snapshot"` | | `snapshot_date` | e.g. `2026-07-15` (archive rows only) | | `stale_days` | how old the snapshot is (archive rows only) | The run log warns loudly on every archive fallback, and `SUMMARY` carries a `sources` tally so you can see at a glance how much of a run was live. Set `waybackFallback: false` if you want the run to **fail** rather than serve stale data. **For live data, use Apify RESIDENTIAL proxy** — it's the default in the input schema for a reason. ### Input ```json { "products": ["186596/Notion", "https://www.capterra.com/p/135003/Slack/"], "outputMode": "reviews", "waybackFallback": true, "includeSentiment": true, "proxyConfiguration": { "useApifyProxy": true, "apifyProxyGroups": ["RESIDENTIAL"] } } ```` `id/Name` shorthand expands to the full product URL. ### Output - **`reviews` mode** (default) — one row per review (`type: "review"`) plus a product-summary row (`type: "product"`). Filter by `type`. - **`product` mode** — one row per product with reviews nested. **Product fields:** name, `product_id`, description, aggregate `rating`, `review_count`, `best_rating`, `reviews_scraped`, `avg_review_sentiment`, plus provenance. **Review fields:** rating, title, body, **pros**, **cons** (Capterra publishes these separately as `positiveNotes`/`negativeNotes`), reviewer, date, and a lexicon `sentiment` in \[-1, 1] (toggleable). # Actor input Schema ## `products` (type: `array`): Full URLs (`https://www.capterra.com/p/186596/Notion/`) or shorthand `id/Name` (`186596/Notion`). ## `outputMode` (type: `string`): Choose the output format. 'reviews' generates one row per review with a product summary. 'product' generates one row per product with reviews nested. ## `waybackFallback` (type: `boolean`): Capterra's Cloudflare blocks most datacenter IPs. When enabled (default), a blocked page is served from its most recent archive.org snapshot instead, and the row is tagged `source: wayback_snapshot` with `snapshot_date` and `stale_days`. Turn OFF if you only want live data and would rather the run error out. ## `includeSentiment` (type: `boolean`): Score each review in \[-1, 1] with a small lexicon (no ML deps) and add a per-product average. ## `requestDelaySecs` (type: `integer`): Capterra is aggressively protected — keep at 2+. ## `proxyConfiguration` (type: `object`): STRONGLY RECOMMENDED for live data: enable Apify Proxy with the RESIDENTIAL group. Without it, expect archive fallback on most runs. ## Actor input object example ```json { "products": [ "186596/Notion" ], "outputMode": "reviews", "waybackFallback": true, "includeSentiment": true, "requestDelaySecs": 2, "proxyConfiguration": { "useApifyProxy": true, "apifyProxyCountry": "US" } } ``` # API You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup. ## JavaScript example ```javascript import { ApifyClient } from 'apify-client'; // Initialize the ApifyClient with your Apify API token // Replace the '' with your token const client = new ApifyClient({ token: '', }); // Prepare Actor input const input = { "products": [ "186596/Notion" ] }; // Run the Actor and wait for it to finish const run = await client.actor("moving_beacon-owner1/capterra-review-scraper").call(input); // Fetch and print Actor results from the run's dataset (if any) console.log('Results from dataset'); console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`); const { items } = await client.dataset(run.defaultDatasetId).listItems(); items.forEach((item) => { console.dir(item); }); // 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs ``` ## Python example ```python from apify_client import ApifyClient # Initialize the ApifyClient with your Apify API token # Replace '' with your token. client = ApifyClient("") # Prepare the Actor input run_input = { "products": ["186596/Notion"] } # Run the Actor and wait for it to finish run = client.actor("moving_beacon-owner1/capterra-review-scraper").call(run_input=run_input) # Fetch and print Actor results from the run's dataset (if there are any) print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"]) for item in client.dataset(run["defaultDatasetId"]).iterate_items(): print(item) # 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start ``` ## CLI example ```bash echo '{ "products": [ "186596/Notion" ] }' | apify call moving_beacon-owner1/capterra-review-scraper --silent --output-dataset ``` ## MCP server setup ```json { "mcpServers": { "apify": { "command": "npx", "args": [ "mcp-remote", "https://mcp.apify.com/?tools=moving_beacon-owner1/capterra-review-scraper", "--header", "Authorization: Bearer " ] } } } ``` ## OpenAPI specification ```json { "openapi": "3.0.1", "info": { "title": "Capterra Review Scraper", "description": "Scrapes Capterra product ratings and reviews using live pages or Wayback snapshots when blocked. Extracts product details, review ratings, titles, pros, cons, reviewer data, dates, sentiment, and source provenance, with review or product output modes.", "version": "0.0", "x-build-id": "3pkQ0Fv0NWoOlAHQH" }, "servers": [ { "url": "https://api.apify.com/v2" } ], "paths": { "/acts/moving_beacon-owner1~capterra-review-scraper/run-sync-get-dataset-items": { "post": { "operationId": "run-sync-get-dataset-items-moving_beacon-owner1-capterra-review-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } }, "/acts/moving_beacon-owner1~capterra-review-scraper/runs": { "post": { "operationId": "runs-sync-moving_beacon-owner1-capterra-review-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor and returns information about the initiated run in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/runsResponseSchema" } } } } } } }, "/acts/moving_beacon-owner1~capterra-review-scraper/run-sync": { "post": { "operationId": "run-sync-moving_beacon-owner1-capterra-review-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } } }, "components": { "schemas": { "inputSchema": { "type": "object", "required": [ "products" ], "properties": { "products": { "title": "Product URLs or id/Name pairs", "type": "array", "description": "Full URLs (`https://www.capterra.com/p/186596/Notion/`) or shorthand `id/Name` (`186596/Notion`).", "default": [ "186596/Notion" ], "items": { "type": "string" } }, "outputMode": { "title": "Output mode", "enum": [ "reviews", "product" ], "type": "string", "description": "Choose the output format. 'reviews' generates one row per review with a product summary. 'product' generates one row per product with reviews nested.", "default": "reviews" }, "waybackFallback": { "title": "Fall back to archive.org when blocked", "type": "boolean", "description": "Capterra's Cloudflare blocks most datacenter IPs. When enabled (default), a blocked page is served from its most recent archive.org snapshot instead, and the row is tagged `source: wayback_snapshot` with `snapshot_date` and `stale_days`. Turn OFF if you only want live data and would rather the run error out.", "default": true }, "includeSentiment": { "title": "Include sentiment scores", "type": "boolean", "description": "Score each review in [-1, 1] with a small lexicon (no ML deps) and add a per-product average.", "default": true }, "requestDelaySecs": { "title": "Delay between requests (seconds)", "minimum": 0, "maximum": 30, "type": "integer", "description": "Capterra is aggressively protected — keep at 2+.", "default": 2 }, "proxyConfiguration": { "title": "Proxy configuration", "type": "object", "description": "STRONGLY RECOMMENDED for live data: enable Apify Proxy with the RESIDENTIAL group. Without it, expect archive fallback on most runs.", "default": { "useApifyProxy": true, "apifyProxyCountry": "US" } } } }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } } } } } } } } } ```