# Capterra Review Scraper (`moving_beacon-owner1/my-actor-13`) Actor

Scrapes software reviews from Capterra by product name or URL, capturing ratings, pros and cons, reviewer details, usage history, alternatives considered, previous software, and complete review information for market research and competitive analysis.

- **URL**: https://apify.com/moving\_beacon-owner1/my-actor-13.md
- **Developed by:** [Jamshaid Arif](https://apify.com/moving_beacon-owner1) (community)
- **Categories:**
- **Stats:** 2 total users, 1 monthly users, 0.0% runs succeeded, 0 bookmarks
- **User rating**: No ratings yet

## Pricing

from $9.99 / 1,000 results

This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events.

Learn more: https://docs.apify.com/actors/running/actors-in-store.md#pay-per-event

## What's an Apify Actor?

Actors are web data automations that power AI and operations. They run on the Apify platform to scrape websites, process data, connect APIs, and automate workflows.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.
Actors are written with capital "A".

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.
The best way to integrate Actors is as follows.

- **AI agents and MCP clients** — the [Apify MCP server](https://docs.apify.com/integrations/mcp.md) at `https://mcp.apify.com` (remote, streamable HTTP, OAuth on first use).
- **Agentic workflows and local Actor development** — [Agent Skills](https://apify.com/.well-known/agent-skills/index.json) with the [Apify CLI](https://docs.apify.com/cli/docs.md): `npm install -g apify-cli`, then `apify login`.
- **JavaScript/TypeScript projects** — the official [JS/TS client](https://docs.apify.com/api/client/js/docs.md): `npm install apify-client`.
- **Python projects** — the official [Python client](https://docs.apify.com/api/client/python/docs.md): `pip install apify-client`.
- **Any other language** — the [REST API](https://docs.apify.com/api/v2.md).

For usage examples, see the [API](#api) section below.

For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt).

# README

## Capterra Review Scraper

Collects software reviews from the Capterra.com business-software directory. Name a product — or paste its Capterra profile link — and you get one flat record per review: the full rating breakdown Capterra collects (overall, ease of use, functionality, value for money, customer support and likelihood to recommend), the pros and cons text, and who wrote it (job title, industry, company size, how long they used the product), along with the alternatives they considered and the product they switched from.

### Input

| Field | Default | Description |
| --- | --- | --- |
| `product` | `Slack` | The product to collect reviews for: a product name to look up (e.g. `Zoho CRM`) or a full Capterra product URL. |
| `max_results` | `25` | Maximum review records to return (1–1000, 25 per page). |
| `min_rating` | `0` | Keep only reviews with an overall rating at or above this number of stars. `0` keeps every review. |
| `proxyConfiguration` | Optional | Enable a US-based proxy for the most reliable results. |

### Output

Each result is one review:

```json
{
    "product_name": "Slack",
    "product_id": "135003",
    "product_url": "https://www.capterra.com/p/135003/Slack/",
    "review_id": "Capterra___7180015",
    "review_url": "https://www.capterra.com/p/135003/Slack/reviews/7180015/",
    "review_title": "Slack for everyday work works!",
    "written_on": "2026-07-05",
    "overall_rating": 4.0,
    "ease_of_use_rating": 5.0,
    "functionality_rating": 4.0,
    "value_for_money_rating": 3.0,
    "customer_support_rating": 3.0,
    "recommendation_rating": 8.0,
    "pros": "It keeps all our team communication in one place. Channels make it incredibly easy to organize projects, and the search function is a lifesaver.",
    "cons": "I miss a lot of messages because I cannot get the notifications to actually notify me on the computer.",
    "overall_comments": "After using it five days a week for the last three years, I can't imagine doing my job without it.",
    "advice_to_others": "",
    "reviewer_name": "Estrella A.",
    "reviewer_job_title": "Software engineer",
    "reviewer_industry": "Computer Software",
    "company_size": "51-200 employees",
    "time_used_product": "2+ years",
    "is_incentivized": false,
    "switched_from": [],
    "alternatives_considered": ["Microsoft Teams"],
    "product_overall_rating": 4.7,
    "product_total_reviews": 24183,
    "raw": { ... }
}
```

### Notes

- Runs with empty input (defaults to the latest Slack reviews).
- Enable a US-based proxy for the most reliable results.
- Pasting the exact product URL is the surest way to target the right listing when several products share a name.
- Intended for market research and competitive analysis; please respect Capterra's terms of service.

# Actor input Schema

## `product` (type: `string`):

The software product to collect reviews for. Either a product name to look up (e.g. 'Slack', 'Zoho CRM') or a full Capterra product URL such as https://www.capterra.com/p/135003/Slack/.

## `max_results` (type: `integer`):

Maximum number of review records to return. Reviews are paged 25 at a time.

## `min_rating` (type: `integer`):

Keep only reviews whose overall rating is at or above this number of stars. Leave at 0 to keep every review.

## `proxyConfiguration` (type: `object`):

Proxy settings for the run. Enable a US-based proxy for the most reliable results, especially for sites that limit non-US or datacenter traffic. Optional — leave off to run directly.

## Actor input object example

```json
{
  "product": "Slack",
  "max_results": 25,
  "min_rating": 0,
  "proxyConfiguration": {
    "useApifyProxy": true,
    "apifyProxyGroups": [
      "RESIDENTIAL"
    ],
    "apifyProxyCountry": "US"
  }
}
```

# Actor output Schema

## `results` (type: `string`):

No description

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {
    "product": "Slack",
    "max_results": 25,
    "min_rating": 0,
    "proxyConfiguration": {
        "useApifyProxy": true,
        "apifyProxyGroups": [
            "RESIDENTIAL"
        ],
        "apifyProxyCountry": "US"
    }
};

// Run the Actor and wait for it to finish
const run = await client.actor("moving_beacon-owner1/my-actor-13").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = {
    "product": "Slack",
    "max_results": 25,
    "min_rating": 0,
    "proxyConfiguration": {
        "useApifyProxy": True,
        "apifyProxyGroups": ["RESIDENTIAL"],
        "apifyProxyCountry": "US",
    },
}

# Run the Actor and wait for it to finish
run = client.actor("moving_beacon-owner1/my-actor-13").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print(f"💾 Check your data here: https://console.apify.com/storage/datasets/{run.default_dataset_id}")
for item in client.dataset(run.default_dataset_id).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{
  "product": "Slack",
  "max_results": 25,
  "min_rating": 0,
  "proxyConfiguration": {
    "useApifyProxy": true,
    "apifyProxyGroups": [
      "RESIDENTIAL"
    ],
    "apifyProxyCountry": "US"
  }
}' |
apify call moving_beacon-owner1/my-actor-13 --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "type": "http",
            "url": "https://mcp.apify.com/?tools=fetch-actor-details,moving_beacon-owner1/my-actor-13"
        }
    }
}

```

The hosted server signs you in with OAuth on first connect, so no API token belongs in this config. Clients without OAuth support can send an `Authorization: Bearer <APIFY_API_TOKEN>` header instead, using a token from API & Integrations in Apify Console (https://console.apify.com/settings/integrations).

## OpenAPI specification

Download the OpenAPI definition: https://api.apify.com/v2/actors/kx6ZmeKc39iZfnzWt/builds/D30KbO4YawTseGtQg/openapi.json