# Find negative reviews of an app

**Use case:** 

Get the 1- and 2-star reviews of an app from the App Store and Google Play, newest first, with the app version and the developer's reply. See what users complain about after each release and which complaints have no answer yet.

## Input

```json
{
  "apps": [
    "570060128",
    "com.duolingo"
  ],
  "searchTerms": [],
  "appsPerSearch": 10,
  "stores": [
    "appStore",
    "googlePlay"
  ],
  "countries": [],
  "languages": [],
  "maxReviews": 100,
  "sort": "newest",
  "onlyNew": false,
  "stars": [
    "1",
    "2"
  ],
  "keywords": [],
  "excludeKeywords": [],
  "developerReply": "any",
  "versions": [],
  "device": "any",
  "appDetails": true,
  "googlePlayLanguages": []
}
```

## Output

```json
{
  "store": {
    "label": "Store",
    "format": "string"
  },
  "appTitle": {
    "label": "App",
    "format": "string"
  },
  "country": {
    "label": "Country (App Store)",
    "format": "string"
  },
  "language": {
    "label": "Language",
    "format": "string"
  },
  "rating": {
    "label": "Stars",
    "format": "integer"
  },
  "title": {
    "label": "Title",
    "format": "string"
  },
  "text": {
    "label": "Review",
    "format": "string"
  },
  "date": {
    "label": "Date (UTC)",
    "format": "string"
  },
  "appVersion": {
    "label": "App version",
    "format": "string"
  },
  "userName": {
    "label": "Author",
    "format": "string"
  },
  "helpfulVotes": {
    "label": "Helpful votes",
    "format": "integer"
  },
  "developerReply": {
    "label": "Developer reply",
    "format": "string"
  },
  "developerReplyDate": {
    "label": "Reply date (UTC)",
    "format": "string"
  },
  "reviewerLanguage": {
    "label": "Phone language (Google Play)",
    "format": "string"
  },
  "isEdited": {
    "label": "Edited",
    "format": "boolean"
  },
  "appId": {
    "label": "App ID",
    "format": "string"
  },
  "reviewId": {
    "label": "Review ID",
    "format": "string"
  }
}
```

## How it works

### 1. Sign up on Apify or log in

The App Store & Google Play Reviews Scraper: Full History Actor is ready to run with the inputs already set for "Find negative reviews of an app". [Sign up or log in](https://console.apify.com/create-task-from-example/yFRA7Ux65Q4LCDUh1) and you'll land in Apify Console with a copy of this exact task.

### 2. Start the "Find negative reviews of an app" task

The App Store & Google Play Reviews Scraper: Full History Actor will start running based on the input automatically. You can also change all the input fields, like apps, search terms, and more, to match your specific use case.

### 3. Receive the "Find negative reviews of an app" output

Monitor the progress in real time. You will be notified as soon as your dataset is complete and ready for review. Each result includes data such as store, app, country (app store), and more.

### 4. Integrate into your workflow

The final output is delivered in JSON, CSV, or Excel format, ready to be plugged into your workflow. You can also [run the "Find negative reviews of an app" task via API](https://apify.com/n1raxi/app-reviews-scraper.md).

## About this Actor

This example demonstrates how to use [App Store & Google Play Reviews Scraper: Full History](https://apify.com/n1raxi/app-reviews-scraper.md) with a specific input configuration. Visit the [Actor detail page](https://apify.com/n1raxi/app-reviews-scraper.md) to learn more, explore other use cases, and run it yourself.


## How to integrate an Actor?

This Task's input is already configured above. Use it as-is rather than inventing a new one.

Do not guess an integration path. Every one of them is in the agent quickstart at https://apify.com/agents.md: the Apify MCP server, Agent Skills with the Apify CLI, the JavaScript and Python clients, the REST API, and the account-free path for an agent with no human to sign in. It also carries the rule on stating cost before the first paid run.

For full API examples (JavaScript, Python, CLI, MCP, OpenAPI), see this Task's Actor page: https://apify.com/n1raxi/app-reviews-scraper.md

Each client library has reference documentation the quickstart does not restate: [JavaScript/TypeScript](https://docs.apify.com/api/client/js/docs.md) (`npm install apify-client`) and [Python](https://docs.apify.com/api/client/python/docs.md) (`pip install apify-client`).