# App Store & Google Play Reviews Scraper (`neon_innovation_lab/app-store-play-store-reviews-scraper`) Actor

Scrape iOS App Store and Google Play reviews for many apps and countries in one run: rating, text, date, version, helpful votes, developer reply. Pay per review.

- **URL**: https://apify.com/neon_innovation_lab/app-store-play-store-reviews-scraper.md
- **Developed by:** [Neon Innovation Lab](https://apify.com/neon_innovation_lab) (community)
- **Categories:** Automation, Business, AI
- **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, 0 bookmarks
- **User rating**: No ratings yet

## Pricing

from $0.50 / 1,000 review scrapeds

This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events.

Learn more: https://docs.apify.com/actors/running/actors-in-store.md#pay-per-event

## What's an Apify Actor?

An Actor is a serverless cloud program that runs on the Apify platform. It has two run modes.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.

Apify vocabulary and the platform model are defined once, in the agent quickstart at https://apify.com/agents.md.

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.

Do not guess an integration path. Every one of them is in the agent quickstart at https://apify.com/agents.md: the Apify MCP server, Agent Skills with the Apify CLI, the JavaScript and Python clients, the REST API, and the account-free path for an agent with no human to sign in. It also carries the rule on stating cost before the first paid run.

For examples already wired to this Actor's own input schema, see the [API](#api) section below.

Each client library has reference documentation the quickstart does not restate: [JavaScript/TypeScript](https://docs.apify.com/api/client/js/docs.md) (`npm install apify-client`) and [Python](https://docs.apify.com/api/client/python/docs.md) (`pip install apify-client`).

# README

## App Store & Google Play Reviews Scraper

Collect **iOS App Store and Google Play reviews** for as many apps and countries as you need in a single run. Every review comes back in one unified format: platform, rating, title, text, author, date, app version, helpful votes and (on Google Play) the developer's reply. Export CSV, JSON or Excel, or call it from code or an AI agent.

Use it for competitor research, churn and complaint analysis, release-quality tracking, ASO (app store optimisation), or feeding reviews to an LLM for summaries.

### What you get

| Field | Description |
|---|---|
| `platform`, `appId`, `appName`, `country` | Which app and store the review is from |
| `rating` | 1-5 stars |
| `title` | Review title (App Store only) |
| `text`, `author`, `date` | Review text, reviewer name, ISO date |
| `appVersion` | App version the reviewer used |
| `helpfulCount` | Helpful votes |
| `developerReply` | Developer's reply (Google Play only) |
| `reviewId`, `url` | Review id and store page |

```json
{
  "platform": "android",
  "appId": "com.example.app",
  "appName": "Example App",
  "country": "us",
  "rating": 2,
  "text": "Crashes every time I open settings.",
  "date": "2026-10-13T14:04:14.850Z",
  "appVersion": "9.1.76",
  "helpfulCount": 4,
  "developerReply": "Thanks for the report, we're on it."
}
```

(Illustrative values.)

### Input

| Field | Default | Notes |
|---|---|---|
| `apps` | required | App Store ids/URLs and Google Play packages/URLs, mixed freely |
| `countries` | `["us"]` | Two-letter store codes. Each app is read once per country |
| `maxReviewsPerApp` | `100` | Per app and country (matching reviews) |
| `sortBy` | `newest` | `newest` or `helpful` |
| `minRating`, `maxRating` | `1`, `5` | Keep only a star range, e.g. `1`-`2` for complaints |

```json
{ "apps": ["324684580", "com.spotify.music"], "countries": ["us", "gb"], "maxReviewsPerApp": 200, "maxRating": 2 }
```

### Pricing (pay per event)

| Event | Price |
|---|---|
| Actor start | $0.00005 per run |
| Review scraped | $0.0005 per review |

That is **$0.50 per 1,000 reviews**. Example: 5 apps x 2 countries x 100 reviews = 1,000 reviews, about $0.50. Set a maximum cost per run in the Apify console; the run stops cleanly when it is reached.

### Limits

- **App Store:** Apple's public reviews feed returns up to about 500 reviews per app and country (50 per page, 10 pages), newest or most helpful first. It does not provide older history.
- **Google Play:** many more reviews per app are available, but Google may rate-limit very large runs; the Actor retries automatically.
- Reviews are public store content in the reviewer's language; the Actor does not translate them.
- Respect each store's terms and applicable privacy law when using reviewer names.

### FAQ

**Can I scrape reviews from several countries at once?** Yes. List country codes in `countries`; each app is read once per country.

**How do I find an app's id?** App Store: the number after `id` in the app's URL. Google Play: the `id=` value in the URL, such as `com.spotify.music`.

**Can I get only negative reviews?** Set `maxRating` to 2 (or 3).

**Something broke?** Open an issue from the Issues tab with the run URL and your input.

### More from Neon Innovation Lab

- [E-Commerce Price Tracker](https://apify.com/neon_innovation_lab/ecommerce-pricing-intel): product prices and stock levels across online stores.
- [AI Web Search & RAG Scraper](https://apify.com/neon_innovation_lab/ai-search-rag-scraper): live web search results as clean Markdown for LLM prompts.
- [Website Contact Finder](https://apify.com/neon_innovation_lab/universal-b2b-contact-enricher): emails, phones and social links from any list of company websites.
- [Google Maps Leads Scraper](https://apify.com/neon_innovation_lab/google-maps-b2b-lead-enricher): businesses from Google Maps with phones, websites and emails found on their sites.

# Actor input Schema

## `apps` (type: `array`):

App Store ids or URLs (e.g. 324684580 or https://apps.apple.com/us/app/spotify/id324684580) and Google Play package names or URLs (e.g. com.spotify.music). Both platforms can be mixed.

## `countries` (type: `array`):

Two-letter store country codes (e.g. us, gb, de, in). Each app is read once per country.

## `maxReviewsPerApp` (type: `integer`):

Reviews to save for each app and country. The App Store feed provides at most about 500 per app and country; Google Play allows more.

## `sortBy` (type: `string`):

Newest reviews first, or most helpful first.

## `minRating` (type: `integer`):

Only keep reviews with at least this many stars (1-5).

## `maxRating` (type: `integer`):

Only keep reviews with at most this many stars (1-5). Use 1-2 to collect complaints.

## Actor input object example

```json
{
  "apps": [
    "324684580",
    "com.spotify.music"
  ],
  "countries": [
    "us"
  ],
  "maxReviewsPerApp": 20,
  "sortBy": "newest",
  "minRating": 1,
  "maxRating": 5
}
```

# Actor output Schema

## `reviews` (type: `string`):

One row per review.

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {
    "apps": [
        "324684580",
        "com.spotify.music"
    ],
    "countries": [
        "us"
    ],
    "maxReviewsPerApp": 20
};

// Run the Actor and wait for it to finish
const run = await client.actor("neon_innovation_lab/app-store-play-store-reviews-scraper").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = {
    "apps": [
        "324684580",
        "com.spotify.music",
    ],
    "countries": ["us"],
    "maxReviewsPerApp": 20,
}

# Run the Actor and wait for it to finish
run = client.actor("neon_innovation_lab/app-store-play-store-reviews-scraper").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print(f"💾 Check your data here: https://console.apify.com/storage/datasets/{run.default_dataset_id}")
for item in client.dataset(run.default_dataset_id).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{
  "apps": [
    "324684580",
    "com.spotify.music"
  ],
  "countries": [
    "us"
  ],
  "maxReviewsPerApp": 20
}' |
apify call neon_innovation_lab/app-store-play-store-reviews-scraper --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "type": "http",
            "url": "https://mcp.apify.com/?tools=fetch-actor-details,neon_innovation_lab/app-store-play-store-reviews-scraper"
        }
    }
}
```

The hosted server signs you in with OAuth on first connect, so no API token belongs in this config. Clients without OAuth support can send an `Authorization: Bearer <APIFY_API_TOKEN>` header instead, using a token from API & Integrations in Apify Console (https://console.apify.com/settings/integrations).

## OpenAPI specification

Download the OpenAPI definition: https://api.apify.com/v2/actors/3gn7O5lb8YE4FdgIQ/builds/L0jcCtHILFDveGYxA/openapi.json