# Capterra Review Firehose — B2B Software Reviews API (`nexgendata/capterra-review-firehose`) Actor

Daily firehose of new Capterra and TrustRadius reviews for any SaaS product. Track competitive sentiment, capture displacement leads, monitor launches. Pay per review.

- **URL**: https://apify.com/nexgendata/capterra-review-firehose.md
- **Developed by:** [NexGenData](https://apify.com/nexgendata) (community)
- **Categories:** Business, Marketing, Lead generation
- **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, 0 bookmarks
- **User rating**: No ratings yet

## Pricing

from $150.00 / 1,000 review captureds

This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events.

Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event

## What's an Apify Actor?

Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.
Actors are written with capital "A".

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.
The best way to integrate Actors is as follows.

In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js/docs.md):

```bash
npm install apify-client
```

In Python projects, use official [Python client library](https://docs.apify.com/api/client/python/docs.md):

```bash
pip install apify-client
```

In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md):

````bash
# MacOS / Linux
curl -fsSL https://apify.com/install-cli.sh | bash
# Windows
irm https://apify.com/install-cli.ps1 | iex
```bash

In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/integrations/mcp.md).

If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md).

For usage examples, see the [API](#api) section below.

For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt).


# README

## Capterra Review Firehose

Stream B2B software reviews from Capterra — ratings, pros, cons and reviewer role for competitive review monitoring.

> Public reviews only — reviewer identities are shown exactly as published on the source platform.

### ⏰ Run this as a weekly review monitor (recommended)
New reviews land continuously. Schedule a weekly sweep (`0 8 * * 1`) and catch fresh reviews as they post — always-on review monitoring.

### 📊 What you get
Clean JSON, one record per review (full output has 10 fields):

- `product` — Product
- `category` — Category
- `reviewer_name` — Reviewer name
- `reviewer_role` — Reviewer role
- `rating` — Rating
- `review_title` — Review title
- `pros` — Pros
- `cons` — Cons
- `review_date` — Review date
- `source_url` — Source url

**Pricing:** $0.150 per review (Pay-Per-Event) — about **7 reviews per $1**.

### 🤖 Use with AI agents
Point Claude, the OpenAI Agents SDK, an n8n flow or any MCP-aware client at it and pull data on demand.

**Agentic payments (x402):** Supports agentic payment via x402 — agents can call this actor with USDC, no API key required.

### 🔗 Related actors
**Review & app intelligence family — monitor reviews across every platform, score them, pipe them to Notion:**

[Apple App Store](https://apify.com/nexgendata/apple-app-store-scraper) · [Google Play Store](https://apify.com/nexgendata/google-play-store-scraper) · [Google Play Reviews](https://apify.com/nexgendata/google-play-reviews-scraper) · [iOS App Store Reviews](https://apify.com/nexgendata/ios-app-store-reviews-scraper) · [Google Maps Reviews](https://apify.com/nexgendata/google-maps-reviews) · [Amazon Reviews](https://apify.com/nexgendata/amazon-reviews) · [AI Sentiment Analyzer](https://apify.com/nexgendata/ai-sentiment-analyzer) · [Review Intelligence to Notion](https://apify.com/nexgendata/review-intelligence-notion)

**Agent front door — Review Intelligence MCP:** [Review Intelligence MCP](https://apify.com/nexgendata/review-intelligence-mcp-server)


*This actor is currently private — treated and ready for review.*
---
*Public web data, assembled for research and monitoring.*

# Actor input Schema

## `products` (type: `array`):

List of products to fetch reviews for. Each item is an object with `source` (capterra | trustradius | g2), `productSlug`, and optional `productUrl`. Max 50 products per run. For Capterra, productSlug must be the URL slug after /p/, e.g. `152577/Salesforce-com` or supply the full productUrl.
## `sinceDate` (type: `string`):

Only emit reviews newer than this ISO date (YYYY-MM-DD). Leave blank for all available reviews.
## `maxReviewsPerProduct` (type: `integer`):

Maximum number of reviews to capture per product.
## `minRating` (type: `integer`):

Only include reviews with rating >= this value (1-5).
## `maxRating` (type: `integer`):

Only include reviews with rating <= this value. Set to 3 for displacement-leads use case (unhappy reviewers).
## `includeReviewerProfile` (type: `boolean`):

When true, pull the reviewer's role, company size, and industry from the review byline.
## `proxyConfiguration` (type: `object`):

Apify proxy configuration. Defaults to residential proxy group BUYPROXIES94952.

## Actor input object example

```json
{
  "products": [
    {
      "source": "capterra",
      "productSlug": "152577/Salesforce-com"
    }
  ],
  "sinceDate": "2026-05-01",
  "maxReviewsPerProduct": 50,
  "minRating": 1,
  "maxRating": 5,
  "includeReviewerProfile": true,
  "proxyConfiguration": {
    "useApifyProxy": true,
    "apifyProxyGroups": [
      "BUYPROXIES94952"
    ]
  }
}
````

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {
    "products": [
        {
            "source": "capterra",
            "productSlug": "152577/Salesforce-com"
        }
    ],
    "proxyConfiguration": {
        "useApifyProxy": true,
        "apifyProxyGroups": [
            "BUYPROXIES94952"
        ]
    }
};

// Run the Actor and wait for it to finish
const run = await client.actor("nexgendata/capterra-review-firehose").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = {
    "products": [{
            "source": "capterra",
            "productSlug": "152577/Salesforce-com",
        }],
    "proxyConfiguration": {
        "useApifyProxy": True,
        "apifyProxyGroups": ["BUYPROXIES94952"],
    },
}

# Run the Actor and wait for it to finish
run = client.actor("nexgendata/capterra-review-firehose").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"])
for item in client.dataset(run["defaultDatasetId"]).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{
  "products": [
    {
      "source": "capterra",
      "productSlug": "152577/Salesforce-com"
    }
  ],
  "proxyConfiguration": {
    "useApifyProxy": true,
    "apifyProxyGroups": [
      "BUYPROXIES94952"
    ]
  }
}' |
apify call nexgendata/capterra-review-firehose --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "command": "npx",
            "args": [
                "mcp-remote",
                "https://mcp.apify.com/?tools=nexgendata/capterra-review-firehose",
                "--header",
                "Authorization: Bearer <YOUR_API_TOKEN>"
            ]
        }
    }
}

```

## OpenAPI specification

```json
{
    "openapi": "3.0.1",
    "info": {
        "title": "Capterra Review Firehose — B2B Software Reviews API",
        "description": "Daily firehose of new Capterra and TrustRadius reviews for any SaaS product. Track competitive sentiment, capture displacement leads, monitor launches. Pay per review.",
        "version": "0.0",
        "x-build-id": "YiSvXhaUngeWYf76O"
    },
    "servers": [
        {
            "url": "https://api.apify.com/v2"
        }
    ],
    "paths": {
        "/acts/nexgendata~capterra-review-firehose/run-sync-get-dataset-items": {
            "post": {
                "operationId": "run-sync-get-dataset-items-nexgendata-capterra-review-firehose",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK"
                    }
                }
            }
        },
        "/acts/nexgendata~capterra-review-firehose/runs": {
            "post": {
                "operationId": "runs-sync-nexgendata-capterra-review-firehose",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor and returns information about the initiated run in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK",
                        "content": {
                            "application/json": {
                                "schema": {
                                    "$ref": "#/components/schemas/runsResponseSchema"
                                }
                            }
                        }
                    }
                }
            }
        },
        "/acts/nexgendata~capterra-review-firehose/run-sync": {
            "post": {
                "operationId": "run-sync-nexgendata-capterra-review-firehose",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK"
                    }
                }
            }
        }
    },
    "components": {
        "schemas": {
            "inputSchema": {
                "type": "object",
                "required": [
                    "products"
                ],
                "properties": {
                    "products": {
                        "title": "Products to monitor",
                        "type": "array",
                        "description": "List of products to fetch reviews for. Each item is an object with `source` (capterra | trustradius | g2), `productSlug`, and optional `productUrl`. Max 50 products per run. For Capterra, productSlug must be the URL slug after /p/, e.g. `152577/Salesforce-com` or supply the full productUrl.",
                        "default": [
                            {
                                "source": "capterra",
                                "productSlug": "152577/Salesforce-com"
                            }
                        ]
                    },
                    "sinceDate": {
                        "title": "Since date (ISO)",
                        "type": "string",
                        "description": "Only emit reviews newer than this ISO date (YYYY-MM-DD). Leave blank for all available reviews."
                    },
                    "maxReviewsPerProduct": {
                        "title": "Max reviews per product",
                        "minimum": 1,
                        "maximum": 1000,
                        "type": "integer",
                        "description": "Maximum number of reviews to capture per product.",
                        "default": 50
                    },
                    "minRating": {
                        "title": "Minimum star rating",
                        "minimum": 1,
                        "maximum": 5,
                        "type": "integer",
                        "description": "Only include reviews with rating >= this value (1-5).",
                        "default": 1
                    },
                    "maxRating": {
                        "title": "Maximum star rating",
                        "minimum": 1,
                        "maximum": 5,
                        "type": "integer",
                        "description": "Only include reviews with rating <= this value. Set to 3 for displacement-leads use case (unhappy reviewers).",
                        "default": 5
                    },
                    "includeReviewerProfile": {
                        "title": "Include reviewer profile",
                        "type": "boolean",
                        "description": "When true, pull the reviewer's role, company size, and industry from the review byline.",
                        "default": true
                    },
                    "proxyConfiguration": {
                        "title": "Proxy configuration",
                        "type": "object",
                        "description": "Apify proxy configuration. Defaults to residential proxy group BUYPROXIES94952.",
                        "default": {
                            "useApifyProxy": true,
                            "apifyProxyGroups": [
                                "BUYPROXIES94952"
                            ]
                        }
                    }
                }
            },
            "runsResponseSchema": {
                "type": "object",
                "properties": {
                    "data": {
                        "type": "object",
                        "properties": {
                            "id": {
                                "type": "string"
                            },
                            "actId": {
                                "type": "string"
                            },
                            "userId": {
                                "type": "string"
                            },
                            "startedAt": {
                                "type": "string",
                                "format": "date-time",
                                "example": "2025-01-08T00:00:00.000Z"
                            },
                            "finishedAt": {
                                "type": "string",
                                "format": "date-time",
                                "example": "2025-01-08T00:00:00.000Z"
                            },
                            "status": {
                                "type": "string",
                                "example": "READY"
                            },
                            "meta": {
                                "type": "object",
                                "properties": {
                                    "origin": {
                                        "type": "string",
                                        "example": "API"
                                    },
                                    "userAgent": {
                                        "type": "string"
                                    }
                                }
                            },
                            "stats": {
                                "type": "object",
                                "properties": {
                                    "inputBodyLen": {
                                        "type": "integer",
                                        "example": 2000
                                    },
                                    "rebootCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "restartCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "resurrectCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "computeUnits": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            },
                            "options": {
                                "type": "object",
                                "properties": {
                                    "build": {
                                        "type": "string",
                                        "example": "latest"
                                    },
                                    "timeoutSecs": {
                                        "type": "integer",
                                        "example": 300
                                    },
                                    "memoryMbytes": {
                                        "type": "integer",
                                        "example": 1024
                                    },
                                    "diskMbytes": {
                                        "type": "integer",
                                        "example": 2048
                                    }
                                }
                            },
                            "buildId": {
                                "type": "string"
                            },
                            "defaultKeyValueStoreId": {
                                "type": "string"
                            },
                            "defaultDatasetId": {
                                "type": "string"
                            },
                            "defaultRequestQueueId": {
                                "type": "string"
                            },
                            "buildNumber": {
                                "type": "string",
                                "example": "1.0.0"
                            },
                            "containerUrl": {
                                "type": "string"
                            },
                            "usage": {
                                "type": "object",
                                "properties": {
                                    "ACTOR_COMPUTE_UNITS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_WRITES": {
                                        "type": "integer",
                                        "example": 1
                                    },
                                    "KEY_VALUE_STORE_LISTS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_INTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_EXTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_RESIDENTIAL_TRANSFER_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_SERPS": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            },
                            "usageTotalUsd": {
                                "type": "number",
                                "example": 0.00005
                            },
                            "usageUsd": {
                                "type": "object",
                                "properties": {
                                    "ACTOR_COMPUTE_UNITS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_WRITES": {
                                        "type": "number",
                                        "example": 0.00005
                                    },
                                    "KEY_VALUE_STORE_LISTS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_INTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_EXTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_RESIDENTIAL_TRANSFER_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_SERPS": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            }
                        }
                    }
                }
            }
        }
    }
}
```
