# Trustpilot Review Scraper (`nifty.codes/trustpilot-reviews-scraper`) Actor Extract review titles, ratings, text, dates, and company replies from Trustpilot company pages. Powered by Trustpilot Scraper. - **URL**: https://apify.com/nifty.codes/trustpilot-reviews-scraper.md - **Developed by:** [Nifty](https://apify.com/nifty.codes) (community) - **Categories:** Automation - **Stats:** 1 total users, 0 monthly users, 0.0% runs succeeded, NaN bookmarks - **User rating**: No ratings yet ## Pricing from $2.00 / 1,000 results This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events. Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event ## What's an Apify Actor? Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases. In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours, and optionally produces a well-defined JSON output, datasets with results, or files in key-value store. In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server. Actors are written with capital "A". ## How to integrate an Actor? If asked about integration, you help developers integrate Actors into their projects. You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready. The best way to integrate Actors is as follows. In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js.md): ```bash npm install apify-client ``` In Python projects, use official [Python client library](https://docs.apify.com/api/client/python.md): ```bash pip install apify-client ``` In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md): ````bash # MacOS / Linux curl -fsSL https://apify.com/install-cli.sh | bash # Windows irm https://apify.com/install-cli.ps1 | iex ```bash In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/platform/integrations/mcp.md). If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md). For usage examples, see the [API](#api) section below. For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt). # README ## Trustpilot Review Scraper This actor extracts Reviews in a List from Trustpilot. It collects detailed review data including ratings, text, reviewer information, and company responses from specific company profile pages. This tool is designed for sentiment analysis and brand monitoring. #### Data Fields | Field Name | Description | Example | | --- | --- | --- | | Review Title | The headline of the review | Great service and fast delivery | | Review Text | The full body of the review | I ordered a laptop and it arrived in two days. | | Review Rating | Numeric star rating (1-5) | 5 | | Review Date | Date the review was published | 2023-10-15T14:30:00.000Z | | Review Language | Detected language code | en | | Review Likes | Number of helpful votes | 3 | | Review Verified | If the review is a verified purchase | true | | Review Source | Technical source of the review | organic | | Review Source Name | Display name of the source | Invitation | | Review Experience Date | Date the service occurred | 2023-10-12T00:00:00.000Z | | Review Updated Date | Date of last edit | null | | Reviewer Name | Name of the user | John Doe | | Reviewer Image | URL to reviewer profile photo | https://user-images.trustpilot.com/123/image.jpg | | Reviewer Country | Country code of the reviewer | US | | Reviewer Review Count | Total reviews written by user | 12 | | Company Reply | Text of the company response | Thank you for your feedback! | | Company Reply Date | Date of the company response | 2023-10-16T09:00:00.000Z | #### Input - `urls`: Array of Trustpilot company review page URLs (e.g., https://www.trustpilot.com/review/example.com). - `maxItems`: Maximum number of reviews to extract per URL. Default is 100. #### Example Input ```json { "urls": ["https://www.trustpilot.com/review/example.com"], "maxItems": 50 } ```` #### Example Output ```json [ { "reviewTitle": "Excellent experience", "reviewText": "The product quality exceeded my expectations.", "reviewRating": 5, "reviewDate": "2023-11-01T10:00:00.000Z", "reviewLanguage": "en", "reviewLikes": 2, "reviewVerified": true, "reviewSource": "invitation", "reviewSourceName": "Merged", "reviewExperienceDate": "2023-10-28T00:00:00.000Z", "reviewUpdatedDate": null, "reviewerName": "Alice Smith", "reviewerImage": "https://user-images.trustpilot.com/456/img.jpg", "reviewerCountry": "GB", "reviewerReviewCount": 5, "companyReply": "We are glad you liked it, Alice!", "companyReplyDate": "2023-11-02T08:30:00.000Z" }, { "reviewTitle": "Slow shipping", "reviewText": "It took two weeks to arrive.", "reviewRating": 3, "reviewDate": "2023-10-25T15:20:00.000Z", "reviewLanguage": "en", "reviewLikes": 0, "reviewVerified": false, "reviewSource": "organic", "reviewSourceName": "Organic", "reviewExperienceDate": "2023-10-10T00:00:00.000Z", "reviewUpdatedDate": "2023-10-26T11:00:00.000Z", "reviewerName": "Bob Jones", "reviewerImage": null, "reviewerCountry": "CA", "reviewerReviewCount": 1, "companyReply": "Sorry for the delay. We are working on it.", "companyReplyDate": "2023-10-27T14:00:00.000Z" } ] ``` #### Want more from Trustpilot? This actor only covers **Reviews in a List**. The full **Trustpilot Scraper** browser extension also includes **Company Details, Companies in a List, User Reviews in a List** with unlimited personal use, real-time scraping with your logged-in sessions, CSV/Excel/JSON export, field customization, and scheduled monitoring. **[Get the Trustpilot Scraper extension](https://nifty.codes/e/trustpilot-scraper)** #### Disclaimer This tool extracts publicly available data. Users are responsible for compliance with applicable terms of service. # Actor input Schema ## `urls` (type: `array`): URLs to scrape. Must match: trustpilot.com ## `maxItems` (type: `integer`): Maximum number of items to extract per URL ## `enablePagination` (type: `boolean`): Load more results beyond the first page. ## `maxPages` (type: `integer`): Maximum number of pagination actions (pages, scrolls, or loads) ## Actor input object example ```json { "urls": [ "https://www.trustpilot.com/review/amazon.com" ], "maxItems": 100, "enablePagination": true, "maxPages": 1 } ``` # API You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup. ## JavaScript example ```javascript import { ApifyClient } from 'apify-client'; // Initialize the ApifyClient with your Apify API token // Replace the '' with your token const client = new ApifyClient({ token: '', }); // Prepare Actor input const input = {}; // Run the Actor and wait for it to finish const run = await client.actor("nifty.codes/trustpilot-reviews-scraper").call(input); // Fetch and print Actor results from the run's dataset (if any) console.log('Results from dataset'); console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`); const { items } = await client.dataset(run.defaultDatasetId).listItems(); items.forEach((item) => { console.dir(item); }); // 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs ``` ## Python example ```python from apify_client import ApifyClient # Initialize the ApifyClient with your Apify API token # Replace '' with your token. client = ApifyClient("") # Prepare the Actor input run_input = {} # Run the Actor and wait for it to finish run = client.actor("nifty.codes/trustpilot-reviews-scraper").call(run_input=run_input) # Fetch and print Actor results from the run's dataset (if there are any) print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"]) for item in client.dataset(run["defaultDatasetId"]).iterate_items(): print(item) # 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start ``` ## CLI example ```bash echo '{}' | apify call nifty.codes/trustpilot-reviews-scraper --silent --output-dataset ``` ## MCP server setup ```json { "mcpServers": { "apify": { "command": "npx", "args": [ "mcp-remote", "https://mcp.apify.com/?tools=nifty.codes/trustpilot-reviews-scraper", "--header", "Authorization: Bearer " ] } } } ``` ## OpenAPI specification ```json { "openapi": "3.0.1", "info": { "title": "Trustpilot Review Scraper", "description": "Extract review titles, ratings, text, dates, and company replies from Trustpilot company pages. Powered by Trustpilot Scraper.", "version": "3.2", "x-build-id": "egRMejBlGbpc1ixHT" }, "servers": [ { "url": "https://api.apify.com/v2" } ], "paths": { "/acts/nifty.codes~trustpilot-reviews-scraper/run-sync-get-dataset-items": { "post": { "operationId": "run-sync-get-dataset-items-nifty.codes-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } }, "/acts/nifty.codes~trustpilot-reviews-scraper/runs": { "post": { "operationId": "runs-sync-nifty.codes-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor and returns information about the initiated run in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/runsResponseSchema" } } } } } } }, "/acts/nifty.codes~trustpilot-reviews-scraper/run-sync": { "post": { "operationId": "run-sync-nifty.codes-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } } }, "components": { "schemas": { "inputSchema": { "type": "object", "required": [ "urls" ], "properties": { "urls": { "title": "URLs", "type": "array", "description": "URLs to scrape. Must match: trustpilot.com", "items": { "type": "string" }, "default": [ "https://www.trustpilot.com/review/amazon.com" ] }, "maxItems": { "title": "Max items", "minimum": 1, "type": "integer", "description": "Maximum number of items to extract per URL", "default": 100 }, "enablePagination": { "title": "Paginate", "type": "boolean", "description": "Load more results beyond the first page.", "default": true }, "maxPages": { "title": "Max pagination steps", "minimum": 1, "type": "integer", "description": "Maximum number of pagination actions (pages, scrolls, or loads)", "default": 1 } } }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } } } } } } } } } ```