# Trustpilot Reviews Scraper (`nivlekk/trustpilot-reviews-scraper`) Actor Scrape Trustpilot reviews for any company. Ratings, review text, reviewer details, dates and business replies as clean structured JSON. - **URL**: https://apify.com/nivlekk/trustpilot-reviews-scraper.md - **Developed by:** [Kelvin Yayra Kwaku Ganyo](https://apify.com/nivlekk) (community) - **Categories:** SEO tools, E-commerce, Lead generation - **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, 0 bookmarks - **User rating**: No ratings yet ## Pricing from $1.00 / 1,000 results This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events. Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event ## What's an Apify Actor? Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases. In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours, and optionally produces a well-defined JSON output, datasets with results, or files in key-value store. In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server. Actors are written with capital "A". ## How to integrate an Actor? If asked about integration, you help developers integrate Actors into their projects. You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready. The best way to integrate Actors is as follows. In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js/docs.md): ```bash npm install apify-client ``` In Python projects, use official [Python client library](https://docs.apify.com/api/client/python/docs.md): ```bash pip install apify-client ``` In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md): ````bash # MacOS / Linux curl -fsSL https://apify.com/install-cli.sh | bash # Windows irm https://apify.com/install-cli.ps1 | iex ```bash In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/integrations/mcp.md). If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md). For usage examples, see the [API](#api) section below. For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt). # README ## Trustpilot Reviews Scraper Extract **Trustpilot reviews** for any company as clean, structured JSON. Give it one or more company domains and get back every review with its rating, text, reviewer details, dates, and the company's reply. No login, no cookies. Just a domain in, structured reviews out. ### Why this scraper - **Complete, structured reviews** — rating, title, full text, reviewer name/country/history, verification, experienced & published dates, business reply, and likes. - **Company context on every review** — TrustScore and total review count attached, so each row stands alone. - **Multiple companies per run** — pass a whole list of domains. - **Filter what you collect** — by star rating and language, with a `maxReviewsPerCompany` cap for predictable cost. ### Use cases - **Reputation monitoring** — track your own or competitors' TrustScore and incoming reviews. - **Competitive intelligence** — compare sentiment and complaints across a market. - **Voice-of-customer research** — mine real experiences, praise, and pain points at scale. - **Alerting & dashboards** — feed fresh reviews into your own tools via the API. ### Input | Field | Type | Description | |---|---|---| | `companies` | array | Company domains (`nike.com`) or full Trustpilot review URLs | | `maxReviewsPerCompany` | integer | Cap per company (default `100`) | | `stars` | array | Only these star ratings (e.g. `["1","2"]`) — empty = all | | `language` | string | `all`, or a code like `en` | | `proxyConfiguration` | object | Residential proxy — preset for you | ```json { "companies": ["nike.com", "www.amazon.com"], "maxReviewsPerCompany": 300, "stars": ["1", "2"] } ```` ### Output One dataset item per review: ```json { "companyDomain": "nike.com", "companyName": "Nike", "companyTrustScore": 1.4, "companyTotalReviews": 8123, "rating": 1, "title": "Order never arrived", "text": "Placed an order three weeks ago…", "reviewerName": "Jane D.", "reviewerCountry": "US", "reviewerReviewCount": 4, "reviewerVerified": true, "experiencedDate": "2026-07-10T00:00:00.000Z", "publishedDate": "2026-07-12T09:14:00.000Z", "businessReply": null, "reviewUrl": "https://www.trustpilot.com/reviews/abc123", "scrapedAt": "2026-07-23T00:00:00.000Z" } ``` ### Pricing Pay per result — a small per-run start fee plus a per-review fee, no subscription. See the **Pricing** tab. ### Notes - Only publicly visible reviews are collected — no private or account data. - Reviews come in Trustpilot's own ordering for the filters you set. # Actor input Schema ## `companies` (type: `array`): Company domains (e.g. "nike.com") or full Trustpilot review URLs (e.g. "https://www.trustpilot.com/review/nike.com"). One or more. ## `maxReviewsPerCompany` (type: `integer`): Stop after collecting this many reviews for each company. ## `stars` (type: `array`): Only collect reviews with these star ratings. Leave empty for all. ## `language` (type: `string`): Review language filter. "all" for every language, or a code like "en". ## `proxyConfiguration` (type: `object`): Trustpilot blocks datacenter IPs (AWS WAF), so RESIDENTIAL proxies are required. Preset for you. ## Actor input object example ```json { "companies": [ "nike.com", "https://www.trustpilot.com/review/www.amazon.com" ], "maxReviewsPerCompany": 100, "stars": [], "language": "all", "proxyConfiguration": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ] } } ``` # API You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup. ## JavaScript example ```javascript import { ApifyClient } from 'apify-client'; // Initialize the ApifyClient with your Apify API token // Replace the '' with your token const client = new ApifyClient({ token: '', }); // Prepare Actor input const input = { "companies": [ "nike.com" ] }; // Run the Actor and wait for it to finish const run = await client.actor("nivlekk/trustpilot-reviews-scraper").call(input); // Fetch and print Actor results from the run's dataset (if any) console.log('Results from dataset'); console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`); const { items } = await client.dataset(run.defaultDatasetId).listItems(); items.forEach((item) => { console.dir(item); }); // 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs ``` ## Python example ```python from apify_client import ApifyClient # Initialize the ApifyClient with your Apify API token # Replace '' with your token. client = ApifyClient("") # Prepare the Actor input run_input = { "companies": ["nike.com"] } # Run the Actor and wait for it to finish run = client.actor("nivlekk/trustpilot-reviews-scraper").call(run_input=run_input) # Fetch and print Actor results from the run's dataset (if there are any) print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"]) for item in client.dataset(run["defaultDatasetId"]).iterate_items(): print(item) # 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start ``` ## CLI example ```bash echo '{ "companies": [ "nike.com" ] }' | apify call nivlekk/trustpilot-reviews-scraper --silent --output-dataset ``` ## MCP server setup ```json { "mcpServers": { "apify": { "command": "npx", "args": [ "mcp-remote", "https://mcp.apify.com/?tools=nivlekk/trustpilot-reviews-scraper", "--header", "Authorization: Bearer " ] } } } ``` ## OpenAPI specification ```json { "openapi": "3.0.1", "info": { "title": "Trustpilot Reviews Scraper", "description": "Scrape Trustpilot reviews for any company. Ratings, review text, reviewer details, dates and business replies as clean structured JSON.", "version": "0.1", "x-build-id": "Xgl0I7q1DoXt83WyG" }, "servers": [ { "url": "https://api.apify.com/v2" } ], "paths": { "/acts/nivlekk~trustpilot-reviews-scraper/run-sync-get-dataset-items": { "post": { "operationId": "run-sync-get-dataset-items-nivlekk-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } }, "/acts/nivlekk~trustpilot-reviews-scraper/runs": { "post": { "operationId": "runs-sync-nivlekk-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor and returns information about the initiated run in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/runsResponseSchema" } } } } } } }, "/acts/nivlekk~trustpilot-reviews-scraper/run-sync": { "post": { "operationId": "run-sync-nivlekk-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } } }, "components": { "schemas": { "inputSchema": { "type": "object", "required": [ "companies" ], "properties": { "companies": { "title": "Companies", "type": "array", "description": "Company domains (e.g. \"nike.com\") or full Trustpilot review URLs (e.g. \"https://www.trustpilot.com/review/nike.com\"). One or more.", "items": { "type": "string" } }, "maxReviewsPerCompany": { "title": "Max reviews per company", "minimum": 1, "maximum": 20000, "type": "integer", "description": "Stop after collecting this many reviews for each company.", "default": 100 }, "stars": { "title": "Star ratings filter", "type": "array", "description": "Only collect reviews with these star ratings. Leave empty for all.", "items": { "type": "string", "enum": [ "1", "2", "3", "4", "5" ], "enumTitles": [ "1 star", "2 stars", "3 stars", "4 stars", "5 stars" ] }, "default": [] }, "language": { "title": "Language", "type": "string", "description": "Review language filter. \"all\" for every language, or a code like \"en\".", "default": "all" }, "proxyConfiguration": { "title": "Proxy", "type": "object", "description": "Trustpilot blocks datacenter IPs (AWS WAF), so RESIDENTIAL proxies are required. Preset for you.", "default": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ] } } } }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } } } } } } } } } ```