# Carousell Reviews Scraper (`piotrv1001/carousell-reviews-scraper`) Actor

The Carousell Reviews Scraper exports seller profiles and full review histories from Carousell — ratings, positive/negative counts, business flags, followers, review text, dates, replies and the items bought — ideal for vetting sellers, competitor benchmarking and reputation monitoring.

- **URL**: https://apify.com/piotrv1001/carousell-reviews-scraper.md
- **Developed by:** [FalconScrape](https://apify.com/piotrv1001) (community)
- **Categories:** E-commerce, Lead generation
- **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, 1 bookmarks
- **User rating**: No ratings yet

## Pricing

from $1.00 / 1,000 reviews

This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events.

Learn more: https://docs.apify.com/actors/running/actors-in-store.md#pay-per-event

## What's an Apify Actor?

An Actor is a serverless cloud program that runs on the Apify platform. It has two run modes.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.

Apify vocabulary and the platform model are defined once, in the agent quickstart at https://apify.com/agents.md.

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.

Do not guess an integration path. Every one of them is in the agent quickstart at https://apify.com/agents.md: the Apify MCP server, Agent Skills with the Apify CLI, the JavaScript and Python clients, the REST API, and the account-free path for an agent with no human to sign in. It also carries the rule on stating cost before the first paid run.

For examples already wired to this Actor's own input schema, see the [API](#api) section below.

Each client library has reference documentation the quickstart does not restate: [JavaScript/TypeScript](https://docs.apify.com/api/client/js/docs.md) (`npm install apify-client`) and [Python](https://docs.apify.com/api/client/python/docs.md) (`pip install apify-client`).

# README

### 🚀 Carousell Reviews Scraper

Export seller profiles and full review histories from Carousell. The **Carousell Reviews Scraper** turns any Carousell seller page into structured data: rating breakdown, business flags, followers and every public review with its text, date, reply and the item that was bought. Use it to vet suppliers and resellers, benchmark competitors or monitor your own shop's reputation.

### ✨ Features

- ⭐ **Full review history**: every public review of a seller, newest first, going back years — review text, 1–5 rating, date, seller reply, compliments and review photos.
- 🛒 **What was bought**: the reviewed listing (title, price, link) and, for certified products, the product name, variant and condition.
- 🏪 **Seller profiles**: seller type (professional seller, brand…), commercial / CarouBiz / official partner flags, overall rating, positive / neutral / negative counts, compliments, followers, response rate, verifications, verified orders and join date.
- 📅 **Monitoring-ready**: `Reviews since` returns only new reviews, so scheduled runs pay only for what changed.
- 🌏 **Any market**: paste seller profile URLs from carousell.sg, carousell.com.my and other Carousell sites, or just the usernames.
- 🎯 **Seller reviews only by default**: Carousell mixes reviews a user received as a buyer into the same profile; they are left out unless you ask for them.

### 🛠️ How It Works

1. **Add sellers** – Paste Carousell profile URLs (e.g. `https://www.carousell.sg/u/litemobile.official/`) or usernames.
2. **Set limits** – Choose the maximum number of reviews per seller (default 50, `0` returns profiles only) and optionally a `Reviews since` date.
3. **Run the scraper** – You get one profile row per seller followed by its review rows.

### ⚙️ Input

| Field | Description |
|---|---|
| `sellers` | Carousell profile URLs or usernames. |
| `maxReviewsPerSeller` | Newest reviews first. Default 50; `0` = profiles only. |
| `reviewedSince` | Only reviews written on or after this date. |
| `includeBuyerReviews` | Also return reviews the user received as a buyer (`reviewedAs: "buyer"`). Off by default. |
| `proxyConfiguration` | Residential proxies from Singapore (default) or Malaysia are required. |

```json
{
    "sellers": ["https://www.carousell.sg/u/litemobile.official/", "thetechbrosg"],
    "maxReviewsPerSeller": 500,
    "reviewedSince": "2026-01-01"
}
```

### 📊 Sample Output Data

Every row has a `recordType`: `profile` (one per seller) or `review`. Use the **Reviews** and **Seller profiles** views in the dataset, or filter on `recordType` in your export.

```json
[
    {
        "recordType": "profile",
        "username": "litemobile.official",
        "userId": "4371837",
        "profileUrl": "https://www.carousell.sg/u/litemobile.official/",
        "displayName": "@Litemobile_official",
        "sellerType": "BRAND",
        "isCommercialSeller": true,
        "isCarouBiz": true,
        "isOfficialPartner": false,
        "rating": 4.98,
        "reviewCount": 4464,
        "positiveReviews": 4449,
        "neutralReviews": 3,
        "negativeReviews": 12,
        "verifiedBy": ["email", "mobile", "identity"],
        "verifiedOrders": 1958,
        "joinedAt": "2016-02-02T12:09:01.000Z",
        "followers": 13700,
        "following": 65,
        "responseRate": "Very Responsive",
        "badges": ["Recommended", "Premium Service"],
        "compliments": [
            { "name": "Great communication", "count": 984 },
            { "name": "Knows their stuff", "count": 969 },
            { "name": "Above and beyond", "count": 775 }
        ],
        "location": "Singapore",
        "countryCode": "SG",
        "biography": "\"Diversified Services. Unvarying Quality”",
        "profileImageUrl": "https://media.karousell.com/media/photos/profiles/2023/08/01/litemobile.official_1690873023_af5143e7.jpg",
        "scrapedAt": "2026-09-27T08:55:37.973Z"
    },
    {
        "recordType": "review",
        "reviewId": "6e30af9d-0f0f-40c5-ac7f-42c1ff874ffa",
        "sellerUsername": "litemobile.official",
        "sellerId": "4371837",
        "reviewedAs": "seller",
        "rating": 5,
        "text": "superb service.  fast delivery",
        "createdAt": "2026-09-22T06:34:39.506757Z",
        "editedAt": null,
        "reply": null,
        "replyCreatedAt": null,
        "compliments": [],
        "photoUrls": [],
        "reviewerUsername": "lim_wee",
        "reviewerId": "13444868",
        "listingId": "1463257698",
        "listingTitle": "Honor X9c 256GB Titanium Purple",
        "listingPrice": "S$238",
        "listingUrl": "https://www.carousell.sg/p/1463257698/",
        "productName": "Honor X9c",
        "productVariant": "256GB / Titanium Purple",
        "productCondition": "LIKE_NEW",
        "scrapedAt": "2026-09-27T08:55:37.973Z"
    }
]
```

`followers` and `following` are rounded the way Carousell displays them (e.g. 13.7K → 13700). Older reviews may not link a listing, and product fields are only filled for certified products.

### 📋 Coverage report

Each run saves a `SUMMARY` record with, per seller, the review count Carousell states, how many reviews were scanned and returned, and why collection stopped (`maxReviews`, `dateReached`, `listEnd`, `profileOnly`). Carousell counts some rating-only reviews in the total that it does not list publicly, so for a few sellers `listEnd` arrives slightly below the stated count. Usernames that do not exist are reported as `notFound` and are not charged.

### 💰 Pricing

Pay only for what you get:

| Event | Price |
|---|---:|
| Seller profile | $0.005 |
| Review | $0.001 |

A seller with 1,000 reviews costs about $1.01. A weekly monitoring run over 5 sellers with ~20 new reviews each costs about $0.13. If you set a maximum cost per run, the scraper stops when it is reached.

### ❓ FAQ

**Can I get reviews for private sellers?** Any public Carousell profile works. Commercial and brand sellers usually have the richest histories.

**Can I start from a listing URL?** Not yet — use the seller's profile URL (the "@username" link on the listing).

**Why are some reviews marked `buyer`?** Carousell shows reviews a user received when buying on the same profile. Enable `includeBuyerReviews` to include them.

Know exactly who you are dealing with on Carousell — try the **Carousell Reviews Scraper** today! 🚀

# Actor input Schema

## `sellers` (type: `array`):

Carousell seller profile URLs (e.g. https://www.carousell.sg/u/litemobile.official/) or plain usernames. Profile URLs from any Carousell market work.

## `maxReviewsPerSeller` (type: `integer`):

Newest reviews first. Set 0 to return only the seller profiles.

## `reviewedSince` (type: `string`):

Only return reviews written on or after this date. Useful for scheduled monitoring runs.

## `includeBuyerReviews` (type: `boolean`):

Carousell shows reviews a user got as a buyer on the same profile. By default only reviews received as a seller are returned.

## `proxyConfiguration` (type: `object`):

Carousell needs residential proxies from Singapore or Malaysia.

## Actor input object example

```json
{
  "sellers": [
    "https://www.carousell.sg/u/litemobile.official/"
  ],
  "maxReviewsPerSeller": 50,
  "includeBuyerReviews": false,
  "proxyConfiguration": {
    "useApifyProxy": true,
    "apifyProxyGroups": [
      "RESIDENTIAL"
    ],
    "apifyProxyCountry": "SG"
  }
}
```

# Actor output Schema

## `results` (type: `string`):

No description

## `summary` (type: `string`):

No description

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {
    "sellers": [
        "https://www.carousell.sg/u/litemobile.official/"
    ],
    "proxyConfiguration": {
        "useApifyProxy": true,
        "apifyProxyGroups": [
            "RESIDENTIAL"
        ],
        "apifyProxyCountry": "SG"
    }
};

// Run the Actor and wait for it to finish
const run = await client.actor("piotrv1001/carousell-reviews-scraper").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = {
    "sellers": ["https://www.carousell.sg/u/litemobile.official/"],
    "proxyConfiguration": {
        "useApifyProxy": True,
        "apifyProxyGroups": ["RESIDENTIAL"],
        "apifyProxyCountry": "SG",
    },
}

# Run the Actor and wait for it to finish
run = client.actor("piotrv1001/carousell-reviews-scraper").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print(f"💾 Check your data here: https://console.apify.com/storage/datasets/{run.default_dataset_id}")
for item in client.dataset(run.default_dataset_id).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{
  "sellers": [
    "https://www.carousell.sg/u/litemobile.official/"
  ],
  "proxyConfiguration": {
    "useApifyProxy": true,
    "apifyProxyGroups": [
      "RESIDENTIAL"
    ],
    "apifyProxyCountry": "SG"
  }
}' |
apify call piotrv1001/carousell-reviews-scraper --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "type": "http",
            "url": "https://mcp.apify.com/?tools=fetch-actor-details,piotrv1001/carousell-reviews-scraper"
        }
    }
}
```

The hosted server signs you in with OAuth on first connect, so no API token belongs in this config. Clients without OAuth support can send an `Authorization: Bearer <APIFY_API_TOKEN>` header instead, using a token from API & Integrations in Apify Console (https://console.apify.com/settings/integrations).

## OpenAPI specification

Download the OpenAPI definition: https://api.apify.com/v2/actors/WZ8P4ylhGGb4gTVKL/builds/ohC5L4vZRIf1z6aBE/openapi.json
