# Scrape Google Play & App Store Reviews — Multi-Country Monitor (`promptica/app-store-play-reviews`) Actor

Google Play and App Store reviews in one dataset: rating, text, date, app version and developer reply, across countries. Filters and new-review monitor.

- **URL**: https://apify.com/promptica/app-store-play-reviews.md
- **Developed by:** [Lorenzo Talamucci](https://apify.com/promptica) (community)
- **Categories:** Marketing, Developer tools
- **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, 0 bookmarks
- **User rating**: No ratings yet

## Pricing

from $0.50 / 1,000 results

This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events.

Learn more: https://docs.apify.com/actors/running/actors-in-store.md#pay-per-event

## What's an Apify Actor?

An Actor is a serverless cloud program that runs on the Apify platform. It has two run modes.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.

Apify vocabulary and the platform model are defined once, in the agent quickstart at https://apify.com/agents.md.

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.

Do not guess an integration path. Every one of them is in the agent quickstart at https://apify.com/agents.md: the Apify MCP server, Agent Skills with the Apify CLI, the JavaScript and Python clients, the REST API, and the account-free path for an agent with no human to sign in. It also carries the rule on stating cost before the first paid run.

For examples already wired to this Actor's own input schema, see the [API](#api) section below.

Each client library has reference documentation the quickstart does not restate: [JavaScript/TypeScript](https://docs.apify.com/api/client/js/docs.md) (`npm install apify-client`) and [Python](https://docs.apify.com/api/client/python/docs.md) (`pip install apify-client`).

# README

## Scrape Google Play & App Store Reviews — Multi-Country Monitor

Scrape **Google Play and Apple App Store reviews** into one dataset and export them to CSV, Excel or JSON: star rating, title, review text, date, app version, helpful votes and developer reply, for as many countries and languages as you need. Filter by stars, dates, versions and keywords, or schedule it to receive only new and edited reviews.

Both stores come out in the same schema, so you can compare Android and iOS feedback in one sheet, one dashboard or one LLM prompt. Paste app URLs or IDs, or just type the app name.

### How to export Google Play and App Store reviews to CSV

1. Open the **Input** tab and paste one of the examples below (JSON view).
2. Click **Start**.
3. Download the dataset from **Storage → Dataset** as CSV, Excel or JSON, or read it through the API.

**One app on both stores, US storefront:**

```json
{"apps": ["https://play.google.com/store/apps/details?id=com.spotify.music", "https://apps.apple.com/us/app/spotify/id324684580"], "countries": ["us"], "languages": ["en"], "maxResults": 20, "maxReviewsPerApp": 10}
```

**Find an app by name in Italy and Germany:**

```json
{"searchTerm": "WhatsApp", "searchStores": ["play", "apple"], "countries": ["it", "de"], "languages": ["it", "de"], "searchLimit": 1, "maxResults": 100, "maxReviewsPerApp": 20}
```

**Only 1–2 star reviews that mention crashes or subscriptions, from a date range:**

```json
{"playApps": ["com.spotify.music"], "stars": [1, 2], "dateFrom": "2026-01-01", "dateTo": "2026-09-28", "keywords": ["crash", "subscription"], "maxResults": 100}
```

#### Input fields

| Field | What it does |
|---|---|
| `apps` | App URLs or IDs from either store (up to 50) |
| `playApps` / `appleApps` | Google Play package IDs or Apple numeric IDs/URLs |
| `searchTerm`, `searchStores`, `searchLimit` | Find apps by name in `play` and/or `apple`; apps per search (1–10, default 1) |
| `countries` | Country storefronts, ISO codes (default `["us"]`) |
| `languages` | Google Play review languages (default `["en"]`); Apple uses the storefront |
| `maxResults` | Total reviews returned, 1–10,000 (default 100) |
| `maxReviewsPerApp` | Reviews per app and locale (default 100); in monitor mode, the scan window |
| `maxScanReviews` | Safety cap on reviews scanned (default 10,000) |
| `sort` | `newest`, `helpful`, or Play-only `rating` |
| `stars`, `versions`, `keywords` | Allowed ratings, exact app versions, any keyword in title/text |
| `dateFrom`, `dateTo` | Inclusive UTC dates, `YYYY-MM-DD` |
| `monitor`, `monitorStore` | Return only new or changed reviews; named persistent store |
| `includeUserNames` | Opt in to public reviewer names (off by default) |
| `proxyConfiguration` | Optional Apify proxy |

### What review data you get

| Field | Meaning |
|---|---|
| `store`, `appId`, `country`, `language` | Store (`play`/`apple`), app ID and locale |
| `reviewId`, `url` | Source review ID and link |
| `rating`, `title`, `text` | Stars (1–5), title (Apple), review text |
| `date`, `version` | Review date (ISO) and app version reviewed |
| `helpfulCount` | Helpful votes (Google Play) |
| `replyText`, `replyDate` | Developer reply (Google Play) |
| `app` | App title, developer, average rating, ratings count, installs, genre, price |
| `monitorStatus` | Monitor mode only: `new` or `changed` |

Real record from a run on 28 September 2026 (`app` object shortened):

```json
{
  "store": "apple",
  "appId": "324684580",
  "country": "us",
  "language": null,
  "reviewId": "14599714132",
  "rating": 5,
  "title": "Love this app",
  "text": "If you spend the extra money on the premium this app is good. Although if you prefer unreleased I’d turn elsewhere",
  "date": "2026-09-27T14:17:41.000Z",
  "version": "9.1.86",
  "helpfulCount": null,
  "replyText": null,
  "replyDate": null,
  "url": "https://itunes.apple.com/us/review?id=324684580&type=Purple%20Software",
  "app": {"title": "Spotify: Music and Podcasts", "developer": "Spotify", "rating": 4.77271, "ratingsCount": 42310105, "genre": "Music", "version": "9.1.86"}
}
```

A run summary (`SUMMARY` in the key-value store) groups the exported sample by store, app, country and version, with counts and average rating: handy to spot a release that made ratings drop.

### How to monitor new app reviews every day

Set `"monitor": true` and your own `monitorStore`. The first run returns the matching reviews in the scan window; later runs return only new reviews and reviews that changed (edited text, new developer reply, more helpful votes), marked `new` or `changed`. Unchanged reviews are not returned and not charged.

```json
{"apps": ["com.spotify.music", "324684580"], "countries": ["us", "it"], "monitor": true, "monitorStore": "my-app-feedback", "maxReviewsPerApp": 100, "maxResults": 400}
```

Save the input as a Task and add it to **Schedules** (for example `0 7 * * *`). Connect the dataset to Slack, email, Google Sheets or a webhook in **Integrations**. For busy apps, raise `maxReviewsPerApp` so the window covers all reviews posted between runs. Avoid overlapping runs on the same monitor store.

### Use cases

- **Product and QA teams**: catch regressions after a release by filtering low ratings on one version.
- **App store optimization (ASO)**: compare ratings and complaints across countries and languages.
- **Competitor research**: read what users like and hate in competing apps, on both stores.
- **Customer support**: route new negative reviews to a triage channel every morning.
- **LLM and sentiment analysis**: clean, uniform JSON ready for topic clustering and summaries.

### Pricing

| Event | Price |
|---|---|
| Run start (1 GB memory) | $0.05 |
| Reviews in the dataset | $0.50 per 1,000 reviews ($0.0005 each) |

Example: 10,000 reviews cost $0.05 + $5 = **$5.05**. The start fee scales with memory above 1 GB. In monitor mode you pay only for new or changed reviews. Proxy usage, if you enable it, is billed separately by Apify.

### Data source and limits

- Reviews come from the public Google Play web endpoints and Apple's public customer-review RSS feed. No login, cookies or captcha solving.
- Apple's feed returns at most about 500 recent or helpful reviews per app and country; it has no helpful votes, developer replies or installs.
- It is not a full historical archive: caps and source limits are reported per app in `SUMMARY.tasks`.
- A search by name can match a different app in each store; use IDs when you need certainty.
- Reviewer names are excluded unless you opt in; profile photos are never exported. Review text may still contain personal information.
- Public availability is not a redistribution licence: Google and Apple terms apply to how you reuse the content.
- Invalid input or source errors end the run cleanly; check `OUTPUT` and `SUMMARY` for partial results.

Built on the open-source `google-play-scraper` library (MIT).

### FAQ

**How do I find a Google Play app ID?** It is the `id=` part of the app URL, for example `com.spotify.music`.

**How do I find an App Store app ID?** It is the number after `id` in the URL, for example `324684580`.

**Can I get reviews from several countries in one run?** Yes, list them in `countries`; each app/country pair is scanned separately.

**Can I get every review ever posted?** No. Google Play paging and Apple's ~500-review feed limit history; schedule the monitor to build your own archive going forward.

**Do I need a Google or Apple account?** No.

### Changelog

- **1.0 — 29 Sep 2026**: first public release.

# Actor input Schema

## `apps` (type: `array`):

App URLs or IDs.

## `playApps` (type: `array`):

Google Play package IDs or URLs.

## `appleApps` (type: `array`):

Apple numeric IDs or URLs.

## `searchTerm` (type: `string`):

Find apps by name.

## `searchStores` (type: `array`):

Stores to search.

## `countries` (type: `array`):

Country storefronts.

## `languages` (type: `array`):

Play languages (Apple uses storefront).

## `searchLimit` (type: `integer`):

Apps per search/store.

## `maxResults` (type: `integer`):

Total output limit.

## `maxReviewsPerApp` (type: `integer`):

Output limit per app and locale.

## `maxScanReviews` (type: `integer`):

Scanned review safety limit.

## `sort` (type: `string`):

Apple supports newest/helpful. Rating sort is Play only.

## `stars` (type: `array`):

Allowed review stars.

## `versions` (type: `array`):

Exact review versions.

## `keywords` (type: `array`):

Any matching keyword.

## `dateFrom` (type: `string`):

Inclusive YYYY-MM-DD (UTC).

## `dateTo` (type: `string`):

Inclusive YYYY-MM-DD (UTC).

## `monitor` (type: `boolean`):

Only new or changed reviews.

## `includeUserNames` (type: `boolean`):

Include public reviewer names (opt in).

## `monitorStore` (type: `string`):

Persistent monitor store.

## `proxyConfiguration` (type: `object`):

Direct public HTTP works locally; datacenter verification is required. No user cookies.

## Actor input object example

```json
{
  "apps": [
    "https://play.google.com/store/apps/details?id=com.spotify.music",
    "https://apps.apple.com/us/app/spotify/id324684580"
  ],
  "searchStores": [
    "play",
    "apple"
  ],
  "countries": [
    "us"
  ],
  "languages": [
    "en"
  ],
  "searchLimit": 1,
  "maxResults": 20,
  "maxReviewsPerApp": 10,
  "maxScanReviews": 10000,
  "sort": "newest",
  "stars": [],
  "versions": [],
  "keywords": [],
  "monitor": false,
  "includeUserNames": false,
  "monitorStore": "app-store-play-reviews-monitor"
}
```

# Actor output Schema

## `reviews` (type: `string`):

No description

## `summary` (type: `string`):

No description

## `diagnostics` (type: `string`):

No description

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {
    "apps": [
        "https://play.google.com/store/apps/details?id=com.spotify.music",
        "https://apps.apple.com/us/app/spotify/id324684580"
    ],
    "maxResults": 20,
    "maxReviewsPerApp": 10
};

// Run the Actor and wait for it to finish
const run = await client.actor("promptica/app-store-play-reviews").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = {
    "apps": [
        "https://play.google.com/store/apps/details?id=com.spotify.music",
        "https://apps.apple.com/us/app/spotify/id324684580",
    ],
    "maxResults": 20,
    "maxReviewsPerApp": 10,
}

# Run the Actor and wait for it to finish
run = client.actor("promptica/app-store-play-reviews").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print(f"💾 Check your data here: https://console.apify.com/storage/datasets/{run.default_dataset_id}")
for item in client.dataset(run.default_dataset_id).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{
  "apps": [
    "https://play.google.com/store/apps/details?id=com.spotify.music",
    "https://apps.apple.com/us/app/spotify/id324684580"
  ],
  "maxResults": 20,
  "maxReviewsPerApp": 10
}' |
apify call promptica/app-store-play-reviews --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "type": "http",
            "url": "https://mcp.apify.com/?tools=fetch-actor-details,promptica/app-store-play-reviews"
        }
    }
}
```

The hosted server signs you in with OAuth on first connect, so no API token belongs in this config. Clients without OAuth support can send an `Authorization: Bearer <APIFY_API_TOKEN>` header instead, using a token from API & Integrations in Apify Console (https://console.apify.com/settings/integrations).

## OpenAPI specification

Download the OpenAPI definition: https://api.apify.com/v2/actors/9r04SdbuynGJvkR8X/builds/dFW0pZdmIFvFHztLX/openapi.json