# Refund and Billing Complaints in Subscription Apps

**Use case:** 

Reviews mentioning refund, charged, billing or cancel across streaming, fitness and dating subscription apps.

## Input

```json
{
  "appIds": [
    "363590051",
    "1446075923",
    "1666653815",
    "545519333",
    "426826309",
    "341232718",
    "387771637",
    "792750948",
    "547702041",
    "930441707",
    "595287172",
    "319881193"
  ],
  "searchTerms": [],
  "appsPerSearchTerm": 3,
  "countries": [
    "us"
  ],
  "sortBy": "mostrecent",
  "maxReviewsPerApp": 120,
  "maxTotalReviews": 500,
  "minRating": 1,
  "maxRating": 3,
  "reviewedAfter": "",
  "keywords": [
    "refund",
    "charged",
    "billing",
    "cancel"
  ],
  "onlyReviewsWithText": false,
  "proxyConfiguration": {
    "useApifyProxy": true
  }
}
```

## Output

```json
{
  "reviewedAt": {
    "label": "Reviewed at (UTC)",
    "format": "string"
  },
  "rating": {
    "label": "Star rating",
    "format": "integer"
  },
  "reviewTitle": {
    "label": "Review title",
    "format": "string"
  },
  "reviewBody": {
    "label": "Review text",
    "format": "string"
  },
  "reviewerName": {
    "label": "Reviewer nickname",
    "format": "string"
  },
  "appName": {
    "label": "App name",
    "format": "string"
  },
  "country": {
    "label": "Storefront code",
    "format": "string"
  },
  "reviewAppVersion": {
    "label": "App version reviewed",
    "format": "string"
  },
  "helpfulVoteSum": {
    "label": "Helpful vote balance",
    "format": "integer"
  },
  "reviewUrl": {
    "label": "Reviews page URL",
    "format": "string"
  }
}
```

## About this Actor

This example demonstrates how to use [App Store Reviews Scraper · Ratings, Reviews & Version History](https://apify.com/reapx/app-store-reviews-scraper) with a specific input configuration. Visit the [Actor detail page](https://apify.com/reapx/app-store-reviews-scraper) to learn more, explore other use cases, and run it yourself.