# Trustradius Reviews Scraper (`reviewly/trustradius-reviews-scraper`) Actor TrustRadius reviews scraper with automatic Cloudflare bypass. Scrape B2B software ratings, pros & cons, reviewer job titles, and product TR Scores. Supports full pagination, date cutoff, and bulk product URLs. Ready-to-use JSON output - **URL**: https://apify.com/reviewly/trustradius-reviews-scraper.md - **Developed by:** [Reviewly](https://apify.com/reviewly) (community) - **Categories:** Developer tools, Automation, Other - **Stats:** 2 total users, 1 monthly users, 60.0% runs succeeded, 0 bookmarks - **User rating**: No ratings yet ## Pricing from $3.00 / 1,000 record scrapeds This Actor is paid per event and usage. You are charged both the fixed price for specific events and for Apify platform usage. Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event ## What's an Apify Actor? Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases. In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours, and optionally produces a well-defined JSON output, datasets with results, or files in key-value store. In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server. Actors are written with capital "A". ## How to integrate an Actor? If asked about integration, you help developers integrate Actors into their projects. You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready. The best way to integrate Actors is as follows. In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js.md): ```bash npm install apify-client ``` In Python projects, use official [Python client library](https://docs.apify.com/api/client/python.md): ```bash pip install apify-client ``` In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md): ````bash # MacOS / Linux curl -fsSL https://apify.com/install-cli.sh | bash # Windows irm https://apify.com/install-cli.ps1 | iex ```bash In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/platform/integrations/mcp.md). If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md). For usage examples, see the [API](#api) section below. For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt). # README ## TrustRadius Reviews Scraper Extract verified B2B software reviews from any TrustRadius product page — automatically, at scale, with full Cloudflare bypass built in. **Perfect for:** competitor intelligence, market research, sentiment analysis, lead generation, and review monitoring. --- ### 📌 What This Actor Does [TrustRadius](https://www.trustradius.com) hosts tens of thousands of verified B2B software reviews written by real users. This Apify Actor lets you scrape those reviews programmatically — bypassing Cloudflare protection automatically, paginating through every page, and returning clean structured JSON ready for analysis or enrichment. **Who it's for:** - **Product managers** benchmarking competitors - **Sales teams** building prospect intelligence from reviewer job titles - **Researchers** analyzing B2B software sentiment at scale - **Marketers** monitoring their own product's reviews over time --- ### ✨ Key Features - **Automatic Cloudflare bypass** — uses a real stealth Chromium browser; no manual cookie copying required - **Full pagination** — scrapes every page of reviews, not just the first - **Date-based cutoff** — stop at reviews older than a target date, ideal for incremental monitoring - **Structured output** — product metadata (TR Score, review count, category, logo) + reviews array in one record - **Flexible URL input** — accepts `/products/`, `/products//reviews`, or `/products//reviews/all` - **Session-pinned proxy** — browser and fetch requests share one residential IP so Cloudflare clearance stays valid throughout the run --- ### 🧠 Why This Actor Is Different Most TrustRadius scrapers fail silently against Cloudflare Bot Management. This actor: - Uses **`playwright-extra` + stealth plugin** to spoof a real browser fingerprint (`navigator.webdriver`, Chrome runtime, permission API, and more) - **Pins the proxy session** — the same IP is used for the browser challenge and all subsequent page fetches, keeping the `cf_clearance` cookie valid - **Handles non-200 responses gracefully** — the browser continues executing challenge JS even when the initial navigation technically "fails" --- ### ⚙️ Input Configuration | Field | Type | Required | Description | |---|---|---|---| | `startUrls` | Array | ✅ | TrustRadius product URLs to scrape | | `maxReviews` | Integer | ❌ | Max reviews per product (0 = no limit) | | `targetDate` | String | ❌ | ISO 8601 date — skip reviews older than this | | `proxyConfiguration` | Object | ❌ | Residential proxy strongly recommended | #### Example Input ```json { "startUrls": [ { "url": "https://www.trustradius.com/products/hubspot-crm/reviews/all" }, { "url": "https://www.trustradius.com/products/salesforce-crm" } ], "maxReviews": 500, "targetDate": "2024-01-01", "proxyConfiguration": { "useApifyProxy": true, "apifyProxyGroups": ["RESIDENTIAL"], "apifyProxyCountry": "US" } } ```` #### Tips for Best Results - **Residential proxy is required for production.** TrustRadius's Cloudflare configuration blocks datacenter IPs reliably. Use the `RESIDENTIAL` proxy group. - **Use `targetDate` to cut runtime.** If you only need recent reviews, set it to 90 or 30 days ago — the actor stops paginating as soon as it hits the cutoff. - **Free plan cap.** Free users are limited to 100 reviews per day. The counter resets at UTC midnight. *** ### 📤 Output Format One dataset record per product URL: ```json { "name": "HubSpot CRM", "productUrl": "https://www.trustradius.com/products/hubspot-crm/reviews", "logoUrl": "https://media.trustradius.com/product-logos/xx/xx/XXXXX-180x180.PNG", "trScore": 8.5, "reviewCount": 1240, "category": "CRM Software", "reviews": [ { "reviewUrl": "https://www.trustradius.com/reviews/hubspot-crm-2024-11-15", "title": "Best CRM for growing teams", "rating": 9, "date": "2024-11-15T10:30:00.000Z", "useCases": "We use HubSpot CRM to manage our entire sales pipeline and automate follow-ups...", "pros": ["Easy to use", "Great integrations", "Affordable pricing"], "cons": ["Reporting could be more flexible"], "likelyToRecommend": "Highly recommend for SMBs looking for a scalable CRM.", "authorName": "Verified User", "authorJob": "Sales Manager in Technology (51-200 employees)", "vetted": true } ] } ``` #### Field Reference | Field | Description | |---|---| | `name` | Product name | | `productUrl` | Canonical TrustRadius product URL | | `logoUrl` | Product logo image URL | | `trScore` | TrustRadius Score (out of 10) | | `reviewCount` | Total reviews on TrustRadius | | `category` | Primary software category | | `reviews[].rating` | Reviewer score (1–10) | | `reviews[].date` | Review date in ISO 8601 | | `reviews[].pros` | Array of pros listed by the reviewer | | `reviews[].cons` | Array of cons listed by the reviewer | | `reviews[].useCases` | How the reviewer uses the product | | `reviews[].likelyToRecommend` | Reviewer's recommendation statement | | `reviews[].authorJob` | Reviewer's job title, industry, and company size | | `reviews[].vetted` | Whether the review is vetted by TrustRadius | *** ### ▶️ How to Use 1. **Find a product** on [trustradius.com](https://www.trustradius.com) and copy its URL 2. **Open the actor** and paste the URL into **Start URLs** 3. **Configure proxy** — select Apify Residential proxy in the Proxy configuration field 4. **Set limits** (optional) — add a `targetDate` to only collect recent reviews, or set `maxReviews` to cap results 5. **Click Start** — the actor opens a stealth browser, bypasses Cloudflare, and scrapes all pages 6. **Download results** — export as JSON, CSV, or connect via the Apify API *** ### 📈 Use Cases 1. **Competitor intelligence** — scrape reviews of competing products to identify feature gaps, pricing complaints, and switching triggers 2. **Market research** — analyze sentiment across a software category to spot emerging trends before your competitors do 3. **Lead generation** — reviewer profiles include job titles and company size, letting you identify prospects actively evaluating your space 4. **Product improvement** — mine your own product's TrustRadius reviews to surface recurring pain points and unmet needs 5. **Review monitoring** — run on a schedule with `targetDate` set to last week to automatically catch every new review as it's published *** ### 🛠️ Advanced Tips **Scrape multiple products in one run**\ Add several URLs to `startUrls`. The actor processes them sequentially, using a fresh proxy session and Cloudflare bypass for each. **Weekly review monitoring with the scheduler**\ Combine the [Apify Scheduler](https://docs.apify.com/schedules) with a `targetDate` computed dynamically (set to 7 days ago). You get only net-new reviews on every run. **Export to Google Sheets**\ Use Apify's built-in Google Sheets integration or export CSV from the dataset view. Each row is one review; product metadata is repeated for easy filtering. **Access via API** ``` GET https://api.apify.com/v2/datasets/{datasetId}/items?format=json&clean=true ``` *** ### ❓ FAQ / Troubleshooting **Why am I getting 403 errors?**\ TrustRadius uses Cloudflare Bot Management. Make sure you're using a residential proxy (`RESIDENTIAL` group) — datacenter IPs are blocked by default. **The actor timed out during the browser step.**\ The stealth browser typically solves Cloudflare in under 30 seconds. If it times out, the site may be temporarily more aggressive. Re-run the actor — a different proxy IP is assigned each time. **I'm on the free plan — why did it stop early?**\ Free plan users are capped at 100 reviews per day. The counter resets at UTC midnight. Upgrade to remove the limit entirely. **Can I scrape multiple products at once?**\ Yes — add multiple URLs to `startUrls` and the actor processes them in sequence within a single run. **Does it work with all TrustRadius URL formats?**\ Yes. The actor normalises `/products/`, `/products//reviews`, and `/products//reviews/all` to the correct endpoint automatically. **Will this break if TrustRadius updates its HTML?**\ The scraper targets stable semantic selectors (data-testid attributes and structural class patterns). Minor UI updates are unlikely to break it, but if TrustRadius does a major redesign, reach out and I'll update the actor. *** ### 📞 Support Found a bug or need help? [**Email**](mailto:me@ahmedhrid.com) or open an issue in the **Issues** tab on the actor's Apify page. I typically respond within 24 hours. # Actor input Schema ## `startUrls` (type: `array`): TrustRadius product URLs to scrape. Accepts /products/, /products//reviews, or /products//reviews/all. ## `maxReviews` (type: `integer`): Maximum number of reviews to scrape per product URL. 0 means no limit. ## `targetDate` (type: `string`): Stop scraping reviews older than this date (ISO 8601, e.g. 2025-01-01). Leave empty to scrape all reviews. ## `proxyConfiguration` (type: `object`): Residential proxy is required — the same session is used for both the browser (Cloudflare bypass) and fetch requests. ## Actor input object example ```json { "startUrls": [ { "url": "https://www.trustradius.com/products/intuit-enterprise-suite/reviews/all" } ], "maxReviews": 0, "proxyConfiguration": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ], "apifyProxyCountry": "US" } } ``` # Actor output Schema ## `dataset` (type: `string`): Each record contains product info (name, trScore, reviewCount, category, logoUrl) and a reviews array with title, rating, date, pros, cons, author details and more. # API You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup. ## JavaScript example ```javascript import { ApifyClient } from 'apify-client'; // Initialize the ApifyClient with your Apify API token // Replace the '' with your token const client = new ApifyClient({ token: '', }); // Prepare Actor input const input = { "startUrls": [ { "url": "https://www.trustradius.com/products/intuit-enterprise-suite/reviews/all" } ], "proxyConfiguration": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ], "apifyProxyCountry": "US" } }; // Run the Actor and wait for it to finish const run = await client.actor("reviewly/trustradius-reviews-scraper").call(input); // Fetch and print Actor results from the run's dataset (if any) console.log('Results from dataset'); console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`); const { items } = await client.dataset(run.defaultDatasetId).listItems(); items.forEach((item) => { console.dir(item); }); // 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs ``` ## Python example ```python from apify_client import ApifyClient # Initialize the ApifyClient with your Apify API token # Replace '' with your token. client = ApifyClient("") # Prepare the Actor input run_input = { "startUrls": [{ "url": "https://www.trustradius.com/products/intuit-enterprise-suite/reviews/all" }], "proxyConfiguration": { "useApifyProxy": True, "apifyProxyGroups": ["RESIDENTIAL"], "apifyProxyCountry": "US", }, } # Run the Actor and wait for it to finish run = client.actor("reviewly/trustradius-reviews-scraper").call(run_input=run_input) # Fetch and print Actor results from the run's dataset (if there are any) print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"]) for item in client.dataset(run["defaultDatasetId"]).iterate_items(): print(item) # 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start ``` ## CLI example ```bash echo '{ "startUrls": [ { "url": "https://www.trustradius.com/products/intuit-enterprise-suite/reviews/all" } ], "proxyConfiguration": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ], "apifyProxyCountry": "US" } }' | apify call reviewly/trustradius-reviews-scraper --silent --output-dataset ``` ## MCP server setup ```json { "mcpServers": { "apify": { "command": "npx", "args": [ "mcp-remote", "https://mcp.apify.com/?tools=reviewly/trustradius-reviews-scraper", "--header", "Authorization: Bearer " ] } } } ``` ## OpenAPI specification ```json { "openapi": "3.0.1", "info": { "title": "Trustradius Reviews Scraper", "description": "TrustRadius reviews scraper with automatic Cloudflare bypass. Scrape B2B software ratings, pros & cons, reviewer job titles, and product TR Scores. Supports full pagination, date cutoff, and bulk product URLs. Ready-to-use JSON output", "version": "0.0", "x-build-id": "iijR8F0OXdizTExQZ" }, "servers": [ { "url": "https://api.apify.com/v2" } ], "paths": { "/acts/reviewly~trustradius-reviews-scraper/run-sync-get-dataset-items": { "post": { "operationId": "run-sync-get-dataset-items-reviewly-trustradius-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } }, "/acts/reviewly~trustradius-reviews-scraper/runs": { "post": { "operationId": "runs-sync-reviewly-trustradius-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor and returns information about the initiated run in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/runsResponseSchema" } } } } } } }, "/acts/reviewly~trustradius-reviews-scraper/run-sync": { "post": { "operationId": "run-sync-reviewly-trustradius-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } } }, "components": { "schemas": { "inputSchema": { "type": "object", "required": [ "startUrls" ], "properties": { "startUrls": { "title": "Start URLs", "type": "array", "description": "TrustRadius product URLs to scrape. Accepts /products/, /products//reviews, or /products//reviews/all.", "items": { "type": "object", "required": [ "url" ], "properties": { "url": { "type": "string", "title": "URL of a web page", "format": "uri" } } } }, "maxReviews": { "title": "Max reviews per product", "minimum": 0, "type": "integer", "description": "Maximum number of reviews to scrape per product URL. 0 means no limit.", "default": 0 }, "targetDate": { "title": "Target date", "type": "string", "description": "Stop scraping reviews older than this date (ISO 8601, e.g. 2025-01-01). Leave empty to scrape all reviews." }, "proxyConfiguration": { "title": "Proxy configuration", "type": "object", "description": "Residential proxy is required — the same session is used for both the browser (Cloudflare bypass) and fetch requests." } } }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } } } } } } } } } ```