# Compare Competitor Trustpilot Ratings and Response Rates

**Use case:** 

Pull Trustpilot trust scores, star ratings, review volume and response rates for a list of competitor domains and compare them side by side.

## Input

```json
{
  "businesses": [
    "hubspot.com",
    "salesforce.com",
    "zoho.com"
  ],
  "analysisProfile": "default",
  "outputGranularity": "business",
  "maxReviewsPerBusiness": 100,
  "includeReviewText": true,
  "minRating": 1,
  "maxRating": 5,
  "verifiedOnly": false,
  "proxyConfiguration": {
    "useApifyProxy": true
  },
  "urgentLookbackDays": 7,
  "alertThresholds": {
    "minTrustScore": 4,
    "minResponseRate": 50,
    "maxResponseTimeHours": 48,
    "minSentimentPositivePercent": 70
  },
  "scoringWeights": {
    "trustScore": 50,
    "responseRate": 30,
    "sentiment": 20,
    "recentNegatives": 0
  },
  "detectIssueClusters": true
}
```

## Output

```json
{
  "domain": {
    "label": "Domain",
    "format": "string"
  },
  "isTargetDomain": {
    "label": "Is target domain"
  },
  "competitiveStanding": {
    "label": "Competitive Standing",
    "format": "object"
  },
  "reputationGrade": {
    "label": "Reputation Grade",
    "format": "string"
  },
  "trustScore": {
    "label": "Trust Score",
    "format": "number"
  },
  "responseRate": {
    "label": "Response Rate %",
    "format": "number"
  },
  "averageResponseTimeHours": {
    "label": "Avg Response Time (hours)",
    "format": "number"
  },
  "trends": {
    "label": "Trends",
    "format": "object"
  }
}
```

## About this Actor

This example demonstrates how to use [Trustpilot Review Analyzer — Sentiment, Trends & Response Rates](https://apify.com/ryanclinton/trustpilot-review-analyzer.md) with a specific input configuration. Visit the [Actor detail page](https://apify.com/ryanclinton/trustpilot-review-analyzer.md) to learn more, explore other use cases, and run it yourself.


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This Task's input is already configured above — use it as-is rather than inventing a new one.

- **AI agents and MCP clients** — the [Apify MCP server](https://docs.apify.com/integrations/mcp.md) at `https://mcp.apify.com` (remote, streamable HTTP, OAuth on first use).
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For full API examples (JavaScript, Python, CLI, MCP, OpenAPI), see this Task's Actor page: https://apify.com/ryanclinton/trustpilot-review-analyzer.md

For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt).